Love this place my Yorkie goes 3x week. Staff is great always with the dogs inside and outside…read more Owner Dee is so caring about the dogs sent me a pic of spot where staff removed a tick so I was able to send to Vet

This company was great for the first year we used them. We have 2 special needs cats who require a…read morelittle extra mgmt (ea. have 1 eye and require to be kept in individual "zones" in our home). We relied on EP services and would leave detailed notes to remind them of the cats' needs and dietary/medical requirements. Generally, the team at EP did a great job and were a trusted service provider. Recently they changed their billing policies, we had previously used VenMo and they switched to requiring a CC, which is fine, we always paid our invoices and we're in good standing. After a recent trip, we had Qs regarding their new billing policies, these Qs remained unanswered despite numerous attempts to contact them. We received a response from the EP team that they would reply shortly - they never did. We then found late fees auto-charged to our CC due to not paying the invoices within the terms, however, we had held payment due to our queries not being answered over the course of weeks, despite them saying they would respond. The EP mgmt team, when reminded and informed of our Qs, and subsequent dissatisfaction w/ the late fees, was extremely unproffesional and rude to my partner, and said our account was closed and they would not continue service. They also implied we were high maintenance when we had called after hours, while we were out of state, asking if someone could check on one of our cats who had not been seen on one of our 3 cat cameras for 12 hrs. They implied we panicked - which any good animal owner would do - because we reached out. They failed to recall that earlier this summer, one of their associates actually locked one of our special needs cats in the wrong "zone" of our home, a major concern that jeopardized our cat's safety. When that originally happened, they were great about rectifying the situation, but it was very rich of them to accuse/imply us of being panicked, when we had a past experience when their incompetence put our cat's welfare at risk. This company owes us late fees and has sketchy business practices. I compliment them for their care of the cats, generally, but the management of the business, their inconsistent/shady billing practices, and terrible customer support/rudeness to standing customers is unacceptable. Do not use this service.

AAA Pet Sitting comes highly recommended! April provides an…read moreoutstanding service and is very reasonably priced. We we're going out of town for a few days and needed someone to check in and feed our dog. Prior to our trip we met for about a half hour to have her meet our dog, Holly, and go over the details. We chose for her to stop in 2 times per day, which covered feeding, company and walks. Holly, who is rather shy, warmed up to April very nicely. She was kind and gentle. While on our trip, at the end if each day, we received a brief summary of the visit and she also provided a few pics. We are very happy with AAA Pet Sitting and will definitely hire them again. Thank you April!!

When we got our puppy in June, we needed to ensure that through crate and house training he would…read morebe walked and exercised while we were at work, AAA Pet Sitting were outstanding. The whole company go above and beyond and we knew our puppy was safe and secure when AAA pet sitting were watching after him. We have been regular customers for 7 months now and AAA pet sitting have become part of our family and our dog is super excited when they come by each day. If you have a small dog and want to ensure they are treated the way you would treat them - AAA pet sitting is the agency you want to use!!!

We had a great experience with Jocelyn and the services she provided…read more She befriended, walked and fed 4 dogs over the course of my daughter's wedding. This freed us up to focus solely on our company and the wedding itself, as well as during brunch the day after. Her meet and greet helped us know about her qualifications and what (little) we needed to do. Our dogs readily befriended her and there were absolutely no issues. Jocelyn was so timely and professional. It was a pleasure to have her services at that time. We readily recommend her and will no doubt use her services in the future!

We got to know Jocelyn at Cilley Veterinary Clinic's doggie daycare in Concord, and both our dogs…read morelove her. She has done dog sitting and dog walking for us, and has offered to take our dogs to/from daycare when we are running late. Jocelyn truly cares about our dogs, and you can tell they trust her fully, as do we. We highly recommend Jocelyn's services to anyone who needs dog sitting and walking help!

Abby and her crew are amazing!! My Winston is much better…read morebehaved and actually listens to the commands. He loves his adventures with his buddies.

"Hands down the best doggy daycare on the NH Seacoast! The facility is spotless, the staff is…read moreamazing, and there's tons of outdoor space for the dogs to play. My pup gets excited the moment we pull into the parking lot--he absolutely loves it here!"

Kathy and her staff took especially great care of my blind cocker spaniel, Willie. Their patience…read moreand gentleness with Willie were reassuring to both myself and more importantly, to Willie. They went the extra mile which ensured that Willie always got an excellent grooming. I was always consulted as to what I wanted for him and offered helpful suggestions when necessary. I would drop him off knowing that he was in a good and caring place of business. When I picked Willie up, he always looked superb. On more than a few occasions Kathy went the extra mile to accommodate, on short notice, requests by me for grooming and/or boarding for Willie. Her pricing is more than fair, her service, superb. I recommend her and her staff highly. Doug D. Amesbury, MA

Our dog was entrusted to Kathy's Boarding and Grooming healthy. He was suffering from heat stroke…read morewhen he was taken to the ER Vet Hospital. Where the diagnosis confirmed by the ER veterinarian. No family should ever have to experience the fear, expense, and heartbreak that we did because their pet was not properly cared for. A boarding facility should understand the serious dangers of heat exposure, especially for large dogs, and take appropriate precautions. Based on our experience, that did not happen. The lack of knowledge, judgment, and care shown while our dog was in Kathy's custody resulted in a preventable, life-threatening medical emergency. We trusted Kathy's Boarding and Grooming with a beloved member of our family, and that trust was completely shattered. We cannot recommend this business and strongly urge other pet owners to think carefully before leaving their animals there.

I have used Hollywood Hounds for the last 4+ years. My long haired German Shepard Bravo is…read moredefinitely a handful and they always do such a great job with him. He does not usually get along with strangers but Jenna does an excellent job. It got to the point where he gets very excited when I say the word "Groomers" around him. The folks at Hollywood Hounds care very much about the pets. I miscalculated the amount of food I was feeding Bravo and they informed me that he was starting to feel a bit thin. They brought it to my attention politely and respectfully and I was able to rectify the problem. I would not choose any other dog groomer to send my pup to! 5/5

We love Hollywood Hounds! we highly recommend them. They are our go to place for dog grooming,…read moredaycare and boarding. Our lab/husky Daisy loves it there and the staff really care about all the pups. We have been using Hollywood Hounds for over 4 years, and in that time we have had our girl go into her 1st heat during a boarding, and then another time she did have a vomit/diarrhea incident. Both times we were far away and unable to get home sooner. The staff at HH took great care of her during both incidents, they called us and gave regular updates and all turned out fine. We wouldn't trust our fur baby with anyone else. Daisy is high energy and can be bossy with other dogs, but HH understands her personality and needs and pairs her with the right tempered doggie friends. She also comes home shining and smelling great after every grooming session. They always groom her exactly how we like and also clean her teeth and nails. The staff have always been kind, professional and friendly to us. Thank you guys so much for everything you do!

The staff at Pawquet's are amazing! Your dogs are treated with great care and they love going and…read moreplaying with their friends. The overnight rooms are very cozy and some rooms have TV's. There are no crates or cages. I would not bring my dogs anywhere else!

I couldn't be happier with the care and attention my dog receives every time we visit. The staff…read moretruly goes above and beyond--they're friendly, professional, and you can tell they genuinely love the dogs. The facility is clean, safe, and full of fun activities that keep my pup happy and tired by the end of the day. Communication is always great, and I love getting updates and photos. I feel 100% confident leaving my dog in their care. Highly recommend to anyone looking for a trustworthy and loving place for their pet!

I am so, so happy that I found Kool K9 for my pup. Kathy and Matt care so much about each and every…read moredog that walks through their doors. I don't trust just anyone with my Harley, but I trust Kool K9 fully! He starts barking out of excitement before we even pull into the driveway. I recently got a new job closer to MA but I still bring Harley to Kool K9 because we love it there so much! I cannot recommend them enough!!

there nothing like the feeling of knowing your furbaby is in good hands. kathy and matt are so…read morepassionate about all the dogs that come into there doggy day care facility. there hours are amazing and work with the most craziest schedules. kathy at times has been flexible as well sometimes even coming in early to accommodate us. my dog yeti comes home happy and tuckered out from a fun day of play with all types of other dogs big and small. they have a fenced in large backyard area as well as an area for snacks and rest time. the indoor play room is two levels with plenty of room. the place is extremely clean and organized. everyday kathy greets us with a huge smile , you can tell she absolutely just loves what she does. i enjoy the weekly pictures and videos she sends me so i can see what my dogs doing. i have tried other facilities this is by far the best place.