If I could give this place more stars I would. The people are extremely nice and helpful. The prices are very reasonable. They make pick-up and returns simple. They're also able to make recommendations for equipment if you don't know exactly what you need. read more

Went in person (in advance) to reserve tables and chairs for a party on 2/16/25. Dealt with Jorge that day, who was great. Arrived for pick up 2/15/25 and the place was all locked up and closed for the day. EARLY!!!! No note, nothing. I understand that things happen. But how about a phone call? We would've come 2/14/25 if they needed us to. Leaving customers stranded is just unacceptable business behavior. I left a voicemail that day, hoping for a professional return call Monday morning, explaining what happened. Never heard a word from them, so I called the store. I spoke with Mike. Incredibly rude and unprofessional guy, who said he was the manager 'right now'. But couldn't tell me who the manager would be 'later' that I could speak to. So, I asked for the owner's name. Mike also refused to share the owner's name. I wasn't asking for an address or even a phone number for goodness' sake. I got a lot of run-around, as Mike was dancing around any questions I asked, trying to figure out what had happened Saturday. Just be kind and honest and apologetic when you leave a customer stranded. We've used this place forever, so this was really disappointing. The good news: we had to last minute scramble as my husband randomly google searched local rentals. We stumbled upon XLNT PARTY RENTALS in Orange. Julio answered my call, even though he was driving home already. Within the hour we had pictures and a quote. We crossed our fingers and set up delivery for the very next morning. Julio delivered (literally!) by 9:00am. The entire order went off smoothly and our 35 guests did not have to sit on the ground. Pick-up Monday also went great. I would highly recommend them! Grateful to XLNT PARTY RENTALS for coming through for us! Incredibly disappointed in Saddleback for being so unprofessional in not providing our rental, and even more so with Mike's ridiculous/rude/childish phone skills. Side note: If I ever hear back from anyone at Saddleback, I'll update this post. Update: 10 days since our failed rental and still no call. read more

I had a great experience renting some party chairs for $1.10 each (they allow pick up Friday and return on Monday). I had a last minute need and just showed up without an appointment. Pulled up right to the door where there was space surrounding their equipment, which were many! Use a cc to pay so you don't have to put a security deposit down; they just pre-authorize an amount. They loaded and unloaded the chairs for me! Easy peasy! The only thing NOT easy was turning a left into their parking lot from Chapman! You can't enter from Prospect. Otherwise, it was great and I recommend! read more

Saddleback Equipment Rentals - My service ticket - Party Equipment Rentals Near Me - Orange, California

This is my 3rd or 4th time here in the last 8 years or so, great local place. I went in today with a small project and Mike was very pleasant and friendly to talk to. Mike helped me thru some options and walked me thru some valuable information regarding my project. Try this place out for sure. read more

Mike has been helping me all morning for a last minute rental of chairs (for the next day!!) The rate for both wedding and normal chairs are affordable and they offer delivery and pick up services. The customer service has been excellent and his ability to help me with all my concerns with patience has been wonderful. Thank you Mike! Definitely will be using this place as the default for party rentals because of this positive experience tips: they said they would be closed tomorrow (a sunday)-- unsure if this is a regular thing but check in way prior if you need something for a sunday event they offer to text images from a work phone so you can see what you're getting!! read more

Ok I already loved this place, but now love it even more!! They have a new ship pup pup who is so friendly and just loves to play! Wish I could have stayed longer to play fetch with him! But once again Saddleback comes through for us! We're having a graduation party and needed a few tall bar tables and not only do they have them, they also have the green and yellow linens we needed! If you're having a party, this is definitely the place to go for your tables, chairs and linens. But especially, go in and see Spike!! read more

Saddleback Equipment Rentals - Spike - The cutest shop pup pup who loves to play! - Party Equipment Rentals Near Me - Orange, California

ABSOLUTELY EXCELLENT!! This past weekend I was in need of a bit of help, had to move some stuff, and Jorge, the owner of Saddleback Equipment Rentals came through like an Ace!! I am very satisfied with the services I received, very glad I ran into Saddleback Equipment Rentals and Jorge, and more importantly, the care and integrity I saw in the way Jorge took care of me! I can also say the equipment that I saw was sparkly, clean and in great condition. It looks like everything is pretty well maintained, I like that attention to detail when I'm going to rent a piece of equipment to use, it tells me the owner stands behind the product and his business!! Thanks again Jorge!! Very much appreciated!!! read more

We always rent tables chairs and linens from Saddleback and they are great. Easy to work with and professional. I recommend them!

My husband and I rented with Saddleback rentals for our baby shower. Michael made it really easy for us on the rental. Everything was done via phone/text which was great since we had so much going on during the planning of the baby shower. We rented 14 tables, 135 chairs, and a bar and everything arrived on time. Thank you Michael for your great customer service. We will definitely recommend to family and friends. read more

Saddleback Equipment Rentals - Party Equipment Rentals Near Me - Orange, California

Friendly service, nice rental truck. No shenanigans on price. Will be a repeat customer.

Been coming here since 1994. Rented tables & chairs for parties. All our supplies for our wedding. Multiple parties throughout the years. We are now using them for a wonderful family and friends event. Prices are great. I'm always able to make changes via phone. Get suggestions from their friendly staff. Our go-to place for party rentals ** Plus- for a minimal fee, they drop off and pick up all rented supplies read more

I've called twice and I can't get anyone to take an order. Guess they don't need the business.

Two days before our event we had to cancel. We're talking about tables, chairs, dance floor, canopies and linens reserved in April. Anthony was very understanding and made the cancellation process very easy. Jorge and Anthony have pretty much been a two man show there, and I want to applaud them for their patience with me through this entire process. Highly recommend this place for your party needs. Thanks Jorge & Anthony!! read more

Okay , so here is the thing, they were very polite and helpful. I needed a rental last minute & they were very accommodating. But being that we are still dealing with COVID I was put off by the employees not wearing masks. It's putting everyone at risk for no good reason. I'm okay with whatever their policy is when there are no customers around, it seems like a small business, minimal exposure with each other perhaps. But they should be wearing them when attending to customers for their own safety & the customers. read more

Great customer service!! The people are knowledgeable, friendly and the tablecloths were perfect. It's strange when you drive up because they also rent equipment, don't be fooled the party products are professional! They even have two cute dog greeters. I definitely will be back. read more

Friendly service. Always call ahead to make sure they have. Why I need. Easy process to rent.

This is a great business. They always have what I need ready and waiting . They are very flexible and I have never been dissatisfied . They rent tables and linens. And all kinds of party supplies and equipment. read more

I needed to rent an auger for a few hours. I arrived at 2:30 PM on a Saturday. They told me if I didn't return the tool by 4 PM I would be charged a two day rental since they were closed on Sunday. They charge $102 per day. Save your money and go to Home Depot. They have the same tool rental for $86 a day and better service. read more

Great service and quick process. I've been to my share of tool rental places and this one has been my best experience so far. I was there on a Saturday morning which was a busy day at their shop as expected. There was one guy behind the counter signing out tools and one outside helping load tools in vehicles and there was a line of clients waiting. I cringed and thought this will take forever. However, they processed and loaded up everyone with speed and efficiency. I rented a machine that was much heavier than I expected. Although I had a truck and my son with me I told the guy I was concerned about being able to unload and reload it. He immediately said no problem I'll give u one of our trailers to tow it in. He set me up at no extra cost with the means to transport and easily load/unload the machine. I greatly appreciate their service and I know I will use them again. read more

I have rented chairs twice from this place. Prices are good, friendly customer service and easy pickup/ drop off. Highly recommend.

These guys are great I ordered tables, linens and chairs, they were friendly and reasonably priced. They delivered everything to us. You will not be sorry for choosing them. I will always use them they make everything so easy. Sandy L. read more

Great service and great staff. They have a lot of equipment and fast and easy service. It's like a one stop shop and they've been around for a while. read more

We normally use these guys for table and chair rentals for holidays and they've always provided good service. We're moving and I had like 1/4 box of stuff but no shredder anymore. They said it didn't matter what size box it was a $10 charge. But then because of the amount he gave me a really good discount. Unfortunately we won't be going back. A little difficult from South Carolina read more

Great shredding service. Reasonably priced, open weekends, can handle larger jobs and outstanding service.

Really disappointed. Not professional at all. Careful when renting your items. Make sure you get what you rent. Had some party items delivered to our house and did not deliver the correct amount. We let them know when the items were returned that they did not deliver all the items. Instead of saying, sorry about that we wont charge for the items we did not deliver, they accused us of stealing the items and are now charging us for those items. They are charging so much that we could have bought twice as many items, would have been brand new and we would have owned them. So much for renting. NEVER AGAIN WILL I USE SADDLEBACK. read more

Saddleback Equipment Rentals is a great, reliable place for equipment and party rentals. All the guys that work there are knowledgeable and helpful, and have been working there a long time. I've rented heavy equipment from them, as well as party supplies (tables, chairs, helium tanks, etc.). Everything is priced fairly too. read more

I needed to rent some chairs for my daughters birthday party and forgot so I called and spoke to Anthony on the same day of the party.. he was really helpful and came through for me big time ..definitely my go to for party rentals. read more

I called to get a quote after calling one of their competitors. Miguel was so friendly and helpful, very different than the other party rental place that sounded so annoyed that I'd ask for pricing information. Saddleback Equipment Rentals doesn't do evening pickups but they offered to look into some options and will call me back. Even if they can't do it, I appreciate them trying to find a solution. read more

This place was a life saver! I needed a truck last minute and called Friday. They told me my options and helped out with pricing. I have used them in the past for famIly events but this was my fIrst time using them myself. I can not recommend it enough for all party needs. Mike was very helpful and was great during payment and checking out. His pup Spike was adorable as well! I want everyone to know about this place but also want to keep it a secret. Whatever. They were rad! read more

After 20 years of rental from saddleback in which I have not to many problems today I feel that I need to post bad customer service. I rented a concrete saw that I ended up not using and returned within 2 hours of the rental and the employee "mike" said that there was nothing he could do. I wasn't asking for a full refund on the rental just maybe 10-20% for understanding the customers mistake. I still have a trailer in which I will keep at 42.00. Day and he couldn't give me 20% off my 70.00 concrete saw that I didn't use and spent over 200.00 the weekend before. "Really dumb from my view" read more

Least expensive in the area and most responsive! 5th time using their services and I will not look elsewhere again!

Efficient and fair pricing. Friendly staff assisted in figuring out the best equipment for my project.

This review is long overdue; my wife and I & now my kids have used George and Saddleback Rentals for many years. I have used different companies over the years, but George is the best! He has personally helped us & we have rented everything from heaters, tables, chairs and equipment 4 to 5 times per year. George and his team are always professional and super accommodating. I just picked up a bunch of tables and chairs for my grandson's first birthday- thanks again George! read more

It's not every day that I have to rent tables and chairs for the party, extension ladders to paint the eaves or lawn equipment but when I do place has always been able to help. I think they have nearly everything you can imagine for your home projects big and small. They have convenient hours for those last minute items you didn't know you would need. Everyone is very helpful and knowledgeable read more

Blown away by their amazing customer service!!! Needed to rent a trailer (moving) and the owner helped back it in the little street I was living on, not once, but twice!! (I am no good going backwards with a trailer and there is no space to correct without running into cars parked on the street.) This is the kind of customer service you do not find anymore, he actually offered his help to me. Everybody in the shop is super professional and helpful - and yes, I love the dog too. These guys are awesome and amazing, I highly recommend doing business with them. read more

It would be super helpful if you guys updated your new hours due to covid so customers don't race the clock to try and get there before you close at 5:30pm, just to arrive a half an hour early to find out you're closed anyway. Much appreciated thanks. read more

Rented a popcorn and snow cone machine and they both worked perfectly. The gentlemen even gave us a free 8ft table to for the day to put the machines on. I will definitely be renting from them again! read more

Saddleback Equipment Rentals - Perfect machines we rented to pass out free popcorn and snow cones to customers - Party Equipment Rentals Near Me - Orange, California

Called this place for Trailer information and got the worst phone customer service. Guy was rude would not let me speak to ask questions and hanged up as soon as he gave me 2 trailer sizes and what I think were prices since he was talking fast. Worst service I have experienced I do not recommend them better try other local rental places. To bad I have rate a 1 star! read more

Beware of renting here, they don't stand behind their equipment. I rented a concrete breaker and the tool broke after the first hour of use. It was a Sunday and they had closed by then. I returned it Monday at first thing and was told...did you use the tool?....my response was yes but the job couldn't be finished. The person told me his boss would call me if they were going to credit me anything. Needless to say no call...so I called. They told me they were not willing to do anything and charged me the full rental. If they has just split the rental with me I would have been satisfied....instead i am writing this review. I have rented here before but will not rent here again. Next time I guess I should just use the big box store. Home Depot. Sad. read more

Not exactly what I expected when a pressure washer head broke down that I rented from Saddleback equipment rentals. And trust me this review is not bad because the pressure washer head broke down. It was the automatic blame by the owner or manager without any thorough investigation at all. They did not test the equipment prior to me renting the equipment nor did they test it when I returned it. This place may be great if your rental doesn't break down. But don't expect them to be kind if it does. By the way Home Depot has much better pricing on the rentals and are very polite with customers. read more