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    Saddle Rock Dental

    3.0 (24 reviews)
    Closed Closed

    Services - Saddle Rock Dental

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Saddle Rock Dental Photos

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    Advanced Dental on Smoky Hill Road

    Advanced Dental on Smoky Hill Road

    4.4(25 reviews)
    0.7 mi

    I'm updating my review because, five years later, Dr. Wallace has sent an outstanding bill, one I…read moredidn't even know existed, to collections. To reiterate, I came here during COVID for a painful tooth, but the dentist focused on a different tooth, claiming I urgently needed a replacement crown for one that was only two years old. I felt pressured into the procedure, and the crown was poorly done in both fit and color. Another dentist has since told me it needs to be replaced, which says it all. I'm extremely frustrated by this entire experience, from being coerced into unnecessary work to the poor quality of care, and now being blindsided by a collections bill years later. I was quoted a price and told the rest was covered by insurance. I certainly don't recommend this underhanded clinic.

    I had a good experience with this place and recommended it to my boyfriend. He had a couple of…read morecleanings there which were uneventful, but the last time he was talked into a deep cleaning. I would like to mention that he takes extremely good care of his mouth - flosses, never misses a cleaning, etc. He didn't think the procedure would be fully covered by his insurance - they only cover half a mouth at a time for that kind of cleaning, which is what he told them. Well the hygienist went and talked to their billing person, who insisted that his insurance would cover his whole mouth. They said they had called his insurance, were absolutely sure and again, convinced him to do it. They even gave him a written estimate of around $100 of out of pocket expenses. So, now they are presenting him with a huge bill that insurance won't cover and they are unwilling to help him at all. He's on disability with limited income so this is extremely bad and I feel terrible for having recommended them. It was literally a cleaning, with no special crowns or anything fancy like that and he is being asked to pay in the neighborhood of over $1000. I will likely have to find another dentist because of the way they've treated him. So, if you're not concerned about maybe receiving a huge surprise bill after your visit, with absolutely no accountability or help from the people who gave you the bad information, go ahead and go there. It's shocking, because they should and can come down on the bill since this totally their fault, but they really don't care.

    Photos
    Advanced Dental on Smoky Hill Road - Dr Richard J. Wallace

    Dr Richard J. Wallace

    Advanced Dental on Smoky Hill Road - Dr Wallace and his team

    Dr Wallace and his team

    Advanced Dental on Smoky Hill Road

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    Smoky Hill Dental - Dentistry Practice in Aurora, Colorado

    Smoky Hill Dental

    2.3(12 reviews)
    1.0 mi

    The automatic message is a perfect example of how little they care for customers being charged…read moreunfairly. They can't even read the review, I specifically called, and these people are hiding behind technicalities. In hindsight, I should've been more cautious choosing a dental office in a strip mall where the focus here feels more on pushing procedures and processing insurance than on treating patients with transparency or care.

    Had a horrible experience at the dentist, I ended up walking out after having one of the hygienist…read moreretaliating on me because she did not like it when I corrected her. I was being seen for a routine cleaning and follow up as I have been coming to this clinic since 2021. I was sitting down having an initial exam before my teeth cleaning the hygienist started probing my mouth and accidentally poke me in the gum I said hey that hurt can you be a little more careful? She said I am sorry and then told me I'll tell you what I can give you two options? One you can let me do the exam now or two I well clean your teeth and then do the exam after. I thought that was a strange question to ask but I said, okay, go ahead and clean my teeth. She responded okay because you want me to clean your teeth I'm going to go ahead and reschedule in two parts for deep cleaning, I was thinking to myself what are you seriously you are retaliating on me because I had asked her to be more careful and if I had not said anything or chose option one she would have finished the exam and clean my teeth and it would have been done. I saw this as a clear abuse of authority and a power move as I was not going to just sit there and be bullied, I got up from the chair and told the hygienist that I am leaving and will not be coming back obviously as it was clear why and I walked out. It's important to note that I get my teeth cleaned regularly and do not have any swollen bleeding gums or any issues, She just poked me in my gum by mistake and I said something and she didn't like me correcting her.

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    Smoky Hill Dental - Auto message

    Auto message

    Smoky Hill Dental

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    Saddle Rock Dental - generaldentistry - Updated May 2026

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