Servpro Simi Valley completed a water damage remediation at our home. Calling today to schedule…read morereconstruction was not successful. They can not offer reconstruction services currently and was unable to give a tentative availability for any future dates. The person was kind and wished me good luck. Update : we are new homeowners and were not informed servpro wasn't available to complete reconstruction. We were only informed that servpro completed the remediation.

Juan Carrera and his team were amazing. Juan explained every step of the process to me so I could…read morefeel secure about every step that was taken. He did a great job leading his team that did everything they could to protect my furniture and items from further damage and also salvaged as much as they could of my walls and flooring. I could tell he and his team were trying their best and treated me and my home with so much respect. Juan is a talented team leader and also very skilled in his work. I highly recommended this company!

We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

I had a leak from a bathroom upstairs. I feared it would cause mold. I had requested quotes from 3…read moreplaces. Green Planet was the first to come out. If you want water damage resolved quickly, they are what you are looking for. They were not the cheapest quote but they were the fastest. I got quotes from other places that included drywall repair but they were a few days out. So I decided to go with Green Planet because they could start immediately. The only thing was that their quote didn't include drywall repair. I was told it's another dept and I would need to get a quote or I can find my own handyman. Ok how much can it be? Well after the water damage was resolved, I started getting quotes for drywall repair. I found out it was very expensive. In fact, well past the quote from the other places that included drywall repair. If I were to do it again, I would get quotes for the complete work so I can compare apples to apples.

Crew did an amazing job drying out a flooded gym - they even hauled out all the heavy equipment,…read moreweights, treadmill etc. This was the second time we used the company, very satisfied both times.

Very grateful for the help! Reached out with a question and got a quick, professional solution…read more Everything was clear, efficient, and handled with great attitude. Highly recommend!

No hesitation in recommending this amazing team. They were attentive, available, quick to respond…read moreinitially and kept communicative and efficient with the time throughout. We are so happy with them. Hoping we won't need mold removal and recovery services again but if we do we will definitely call them. Wish we had a before photo, but trust me this looks so good it's like it never happened anyway.

Dale was so so great and really easy to work with after some water damage looked to have caused…read moresome rotting and mold. He came out quickly, got us in as soon as he could and we felt like he was super honest, tons of integrity, and had tons of experience! He helped more than was necessary really in making sure we got everything ready to place our home on the market and be sure it was extremely safe for the new homeowners which was very important to us. We had a separate company do the mold tests after (as recommended by Dale!) and it was allllll good! (note: we have since moved out of state so that's why my profile says AZ, ha. Our condo was in Thousand Oaks).

We found we had our second pipe break under the slab in our bedroom when we returned home from RV…read moretrip and I called JW. They were out to our home in less than an hour. As the owner of JW lived near he also came out and Helped us find a good leak detection company and a plumber. We had a very bad experience with our insurance company with the first break and were desperate to fix the problem. Brandon and crew took care of the restoration and Jonathan was there with his help and support for the remainder of the job. We were so fortunate to call the right company at the right time. i can't say enough about the service we received. Do give them a call. and Thanks guys!!

This company cares about their customers and are honest and decent beyond words. Brandon had lots…read moreof opportunity to fleece me if he wanted to- I didn't really know what was needed. He chose integrity, even though it meant he was giving up money to do so, and he also connected me to a contractor they work with who is probably the best contractor I've run into. Everything about my dealings with both Brandon and Jonathan was top notch. They are skilled, honest, helpful and I'm really glad I called them. I'd like to take this opportunity to thank them.

ATI showed up to clean up my bathrooms after a sewage back up. They were professional, friendly,…read moreand fast! I was overwhelmed and they took care of everything! Shout out to Sandra G, Ismael P, and Anthony D! Right now the bathrooms have dehumidifiers on them. After a few days of that, ATI will come check out the rooms and let me know next steps.

Had horrible damage to the home and they lied through the whole claim. I have to remediate all…read moreover again because they kept denying responsibility so they could collect payment and move on. The manager was rude and dismissive. Never again.

770 We called and they came out the moment we called . We had an emergency, and they showed up…read morefast, handled the situation and truly saved us from what could have been a much bigger problem. There're our go-to water damage company. Thank you, Celso, for taking such good care of us.

Jason was so beyond helpful , reassuring, and knowledgeable about the mold in our apartment . He…read moremade a what's supposed to be stressful experience and good one and can't thank him enough !

"Multiple Layers" of Deception and Unprofessionalism…read more.. In my correspondence with Gene K., a representative of Scope Environmental (cut and pasted from Yelp chat room) mentions "We can definitely help. Our asbestos inspection, survey, and lab results pricing is very competitive. It's $625 for the inspection and report. Each sample is $35. No other fees. Generally, results and reports will be available within 24-48 hours". Gene K. also mentioned the following "Some samples have multiple layers, and that can not be determined prior to taking the physical sample. You are welcome to call in so that you can properly comprehend the procedures". However, UNDISCLOSED FEES can creep into the price charged to the customer, e.g. such as the need to test "multiple layers" of one material; so, "No other fees" is (deliberately) misleading and therefore, deceptive. A field inspector (Daisy Flamenco) of Scope Environmental, arrived at the project site and upon seeing the area that needed sampling, asked the homeowner for a ladder to get her modest stature to the sampling material areas. When sampling the ceiling, Ms. Flamenco was barely able to reach the sampling surface (needed to be on her tippy toes), even with a step ladder (provided by the homeowner). ALL sample takers must come fully prepared for all conditions at the work site and not rely on the homeowner to provide tools, equipment or assistance of any kind to do THEIR job! Ms. Flamenco was dressed casually, no respirator or other appropriate protective equipment or gear, which is not only hazardous to herself, but sends the message to the homeowner (overseeing the work), that asbestos is really not that harmful. Even two and a half years following the end of the COVID-19 pandemic, it is appropriate if all workers who enter a home, to wear a mask or at least offer to wear one, but Ms. Flamenco failed to show the occupants of the residence, such consideration. Most (professional) people return to bad pre-pandemic habits, even if to protect the home's occupants from the common cold. What is really inconsiderate and unprofessional, is that Ms. Flamenco had disturbed suspected asbestos containing materials by scraping and cutting away material from parts of a furnace and its ducts, leaving the furnace and ducts out-of-order, i.e. if no asbestos or other harmful materials were found, the furnace and ducts could not be safely and effectively used without first repairing them. Leaving carcinogenic materials exposed (cutting, scraping or otherwise removing and exposing asbestos) to those who live at the work site, is hazardous and unprofessional and should never be done this way. Exposing harmful materials puts people and animals at risk of exposure to carcinogens and asbestosis causing particles! Asbestos sample takers should take measures to seal or otherwise cover, exposed asbestos containing materials (when they are through sampling them), to protect home occupants. This experience was a wake-up call to how incompetent workers can make a bad situation, worse!

After my plumber discovered extensive sewage leakage beneath my house, we needed immediate cleanup…read morebefore any repair work could begin. We contacted Scope Environmental because they specialize in a wide range of services, including sewage and mold remediation. Veronika was courteous, highly responsive, and scheduled a team to come out the same day. Peter and his crew were professional, efficient, and thorough. They quickly extracted the standing water, debris, and sewage, then applied absorbent materials to the wet areas to remove moisture. They also installed heaters and drying equipment to prevent further damage. I appreciated that they returned over the following days to monitor progress and ensure everything was drying properly. Their support during such a stressful situation made a world of difference. I highly recommend this reliable, family-owned company for anyone needing this kind of emergency cleanup services.

Todd and his crew were very professional and personal. Todd took the time to explain the process…read moreand his crew did a great job. I hope to never need his services again (LOL) but if I do, he is the first call.

I had a huge leak in one of my bathrooms by the bathtub, with mold inside the walls, had to open…read moreeverything up. Very happy with their work, supper clean and neat.

Zoiya and her team have come in clutch for me when I had a sudden pipe burst right before my family…read morewas set to arrive. Her expert team had my bathroom dried out, ripped out and reinstalled in a expedited fashion. I do recommend her to all my friends and family. After using this service you will too.

From the owner: We are a local, family-owned and operated Restoration Company proudly serving our community with…read morefast, reliable, and professional service. Our team is IICRC Certified and fully insured, specializing in water damage restoration, fire and smoke damage cleanup, and mold inspection, testing, and remediation. When disaster strikes, our experienced technicians respond quickly to protect your property and help you restore it to pre-loss condition. We understand how stressful damage can be, which is why our insurance claim specialists work directly with your insurance company to make the process as smooth and stress-free as possible. With years of hands-on experience and a reputation for honesty, quality, and customer care, we treat every home or business like our own. Whether you’re dealing with a burst pipe, fire damage, or mold growth, we’re here 24/7 to help you recover — safely, efficiently, and with peace of mind. Our Services: * Water Damage Cleanup & Restoration * Smoke & Fire Damage Repair * Mold Inspection, Testing & Remediation * Insurance Claim Assistance Fast. Professional. Trusted. That’s the difference our family brings to yours!