I like Macy's. The quality & workmanship of Macy's products is good & when they have a sale between…read moreseasons, it is a genuine sale.

This was one of the few department stores that was open in the morning and we desperately needed…read moreit. My boyfriend traveled all the way from California for a job interview this afternoon, and unfortunately the interview clothes that he brought with him no longer fit. We looked up this store which happened to be close to our hotel and close to where the interview was being held. They have an entire floor dedicated to men's clothing which was great. We carefully picked out a nice dress shirt and pants and I am positive that he looks ready to go. There were a few employees around, but we didn't really need any help. We actually purchased two dress shirts, pants, and a short sleeve shirt as well. I was glad that this store was here and open.

Cemal did a great job helping me find my mattress. Stayed open well after closing to make it…read morehappen. Would recommend him and this place to anyone. He helped me try many different mattresses before coming to a decision and helped me work with my time constrictions.

Amazing service! Shaun was incredibly helpful first by phone to explain what options were…read morecomparable to a mattress purchased in CA. He offered very reasonably priced products and explained the current sales that would make the total price a great value. It made for a very efficient in store purchase and he was even able to get the mattress and frame delivered the next day in the middle of a snowstorm. Thank you very much!

The 14th Street in Washington DC (like Georgetown) is known for its furniture stores. Room & Board…read moreis one of the best: airy, lots of natural light, super friendly, proactive and knowledgeable staff. We were greeted upon walking in. We know what we were looking for, so they guided us to the display. We were able to check out and try out the dining room chairs. Their display rooms are on all four floors including a balcony on the top floor. Clean and well organized. Since June is the Pride Month, rainbow flags adorn their main entrance.

We had a linear cabinet delivered over a month ago. The hardware for the cabinet doors was…read moremissing. So the installers were not able to install the doors. They are still sitting on the floor. Room and board said they would send out an installer to install the doors. However , nothing has been done and it's going on five weeks now. It's clear that this company does not care about their customers, once they have your money. I highly recommend that you find more reputable businesses to shop at. Mark B

Was looking for a LONG time for a contemporary style sectional sofa, to replace my Ekornes…read moreStressless sofa that was approaching 20 years in age. Found exactly what I was looking for on Z Modern Furniture's website - the 625 by J&M Furniture. Wife and I visited the store in Alexandria to try it out - it passed the sit test, so we pulled the trigger. Gus arranged to have our old sofa removed for a very reasonable fee. Delivery / removal day went off without a hitch, just over a week from placing our order. Luis and Bryan were super professional - disassembling our Ekornes to ensure it would fit through our narrow stairway, and carefully hauling our new sofa up said stairway without a scratch. Wife and I couldn't be more pleased. We'll be ordering from Z Modern Furniture in the future, and recommend it to anyone who likes contemporary furniture.

Nowadays it's difficult to find the look and the comfort both qualities combined in one piece of…read morefurniture, but the staff out there at Z Furniture were very helpful. She found me exactly what I was looking for in a Sectional from their catalog and of course they had similar Sectionals in the Showroom to try. I purchased an Italian Leather Sectional in mushroom color two months ago and I'm glad I did. In my long history of furniture purchases, I would rate Z Modern Furniture Store as one of the best Store in every sense possible.

Consistently has the best customer service of any hardware store around! Even if you aren't…read morecompletely sure what you're looking for, just ask--if the team member you're talking to doesn't have the answer right away, they'll instantly check with a colleague over their headset to figure it out. Everyone working there is genuinely friendly and helpful. I wouldn't go anywhere else for hardware if I can help it. Highly recommended!

The staff are friendly. I don't have to travel far to get supplies. You can get keys made too…read more Metro is nearby.

Updated review, weeks later. Was back in DC and used occasion to revisit this G-town store after…read moresincere comments from store manager through Yelp. A polar experience, a different day, a different planet. Let's accept that that one day was just a remarkable exception. Today, super helpful, friendly staff who shared specific and potent ideas about color matching, contrasting and blending fabric v. leather etc. We left smarter, with guidance and great direction re a sofa we really like, in a great fabric on view, and chair we might equally. If you like this type of furniture styling, then Georgetown and Tysons shops are winner. ----- Stars for the service- lack. Lovely scandi-modern furniture if it is to your taste. High end prices but not atmospheric. Service, super, on our day, if your goal is to browse without sales interruptions. That is, ignored is bliss, if sought. But we needed some. And when we sought attention-- a tear sheet, a question, an anything-- no ability to get an acknowledgement from any of the salespeople. Not a one. Perturbing, to say the least, to a thickskinned shopper. Quite liked an Osaka reddish sofa, tufted with angled arms, there but that's a Bo sale likely lost, as there were as friendly sofas we liked at Room and Board, with available nice folks. Super.

My friend invited me for dinner; he wanted to show me the furniture he bought at BoConcept in…read moreGeorgetown, Washington D.C. It looked very modern and was told by my friend it was from Denmark. He said it was very expensive. I looked very closely at the materials and mentioned that it was not real wood, either MDF or Particle Board with veneer as well as made in China. My friend said that is impossible as he was assured it was real solid wood made in Denmark. I said to him, I will cut part of his furniture and if it is not MDF or Particle Board I would buy and replace it. Lo and behold it was Particle Board. I have yet to find out what my friend did after I left his dinner invitation.

First things first, see my review below for my full shopping/ordering experience. Beth was just…read morereally great and I still recommend you ask for her, she was even in touch via email during the long processing/building/delivery process. We ordered on 11/30/2020, quoted 14-16 weeks for delivery. It actually took 17.5 weeks until it was in our house, but at the finish line their automated system had good communication so that we knew the end was in sight at least. We've lived with our Winslow w/ Chaise sofa for five months now and I waited this long to update my review in order to really give it a good trial, and we love it. The foam (rather than down) cushions are super comfortable and hold up well. The Performance Velvet fabric puts up a hard resistance to our cat, no complaints so far, and we have the couch near a window with no observable fading or anything from direct sun. Super happy that we made the customization changes for a Deeper couch which lends itself to reclining, a Longer chaise (standard length would have looked really stubby and dumb with a deep couch option selected), and changing the down cushions to foam which is a firmer feel and will hold up better over time. These are all decisions that would have been awful to try to figure out online, so thank you for the brick and mortar showroom with all of the options! If I had one complaint, which is minor, the alligator clip that holds the couch to the chaise could be a bit better designed. The metal pole that is inserted into the teeth on the clip is JUST BARELY long enough, literally no room for error. We had a heck of a time getting it to latch securely together as it kept drifting apart because the pole piece kept popping out. Invest the extra $1 into that piece and make the metal insert part 1" longer, there's no downside to doing that as it wouldn't be anywhere close to the floor or anything. So all in all it seems like we made the right choices (guided by Beth) and went with the right furniture maker!

I worked with Blake Kimmel at this store. He was extremely helpful in helping to select a sofa and…read morea rug to go with it, and thats where the good part gets over. I had chosen the Alexander sofa along with the Maisie rug, and I had concerns about the rug having white patches on one side of it as seen in photos online as well as the in store pictures. I was then assured that it was a vintage look and that there was wear and tear, and that the rug I would receive would not look like that, and if so, customer service would work to provide me a "fair" solution. Now once I received the rug, my worst fear came true. One side of the rug is completely bleached/faded and it looks so cheap. Obviously everyone I contacted at Interior Define did not offer a "fair" solution, they only offered their standard return with expensive shipping and 15% processing fee. They kept saying that the bleaching is done purposely and is part of the design. What about the fact that I had raised these concerns with Blake ,my designer, and was told that this would not look like that OR else I could get a fair solution. To add insult to this, this is a Loloi rug and now I see that it is available on Overstock/Amazon at half price. I paid 795$ for this, and other sites have it for 330 to 400$. They will obviously refuse to price match. Now I am really worried about the quality of the sofa that I have ordered with them. There is no way I can call the store and talk to a real person. Obviously, I am going to avoid making another purchase from Interior Define, and post this to as many groups/social media as possible to inform others of their shady methods. They have one of the worst customer service policies. I have worked with good stores like Arhaus, Crate and Barrel, CB2 and have never faced such service before.

Five stars!!! Sharam and his team were absolutely amazing and such a pleasure to work with. They…read moreeven stayed after hours to help me fit my new rug into my car without a single complaint. It was an amazing personalized experience, and I truly appreciated their outstanding customer service. To top it all off, my new rug looks absolutely incredible and is so comfortable!

Five stars! Sharam was excellent to work with and we ended up using him and his various crews for…read moreall of the needed renovations to our new townhome (painting, countertops, new floors and carpeting). Our floors look great , countertop is beautiful and the carpet is perfect. Sharam gave us thoughtful advice about which product to choose and did not push the most expensive option when it was not necessary. He was low key and helpful, never pushy and always easy to work with. I would not hesitate to use him again for any additional renovations and recommend him highly.

I wanted waterproof vinyl installed and after doing some research I decided to go with Petersen's…read more I also try to buy local whenever possible. From the in home estimate, to the quality of the product , to the installation ( Jon and Justin did an awesome job ), everything went seamlessly. I highly recommend this company.

Needed quotes for a floor refinishing. The quote was competitive, if the guy had actually looked at…read morethe floor and saw that some of it was plywood and not all floorboards. Thankfully another company who we asked for a quote showed us this, and give a quote that actually got the job done as needed. A little more attention is required here.

Really cute store that has a varieties of items. All their plans are actually healthy unlike…read moresometimes when you go to Home Depot or Lowe's cause you're looking for a quick item, the staff is really friendly too, and I love the cat that greets you when you're checking out.

I had such a great visit to Ginkgo Gardens this morning. Cole helped me and was incredible from…read morestart to finish. I went in looking for a few low maintenance plants and Cole walked me through several options with real care and attention. I picked up a Hoya Compacta Hindu Rope, a ZZ plant, a Philodendron Lemon Neon, a Bromeliad, a Crassula Jade, an annual, and a six inch Euphorbia Firestick cactus. Every plant looked healthy and well cared for. Since it was a quiet Wednesday morning, I got very personalized attention, but honestly the service here is always excellent even when the store is busy. The staff makes every customer feel valued, no matter how many people are in the shop. The prices are higher than big box stores, but the quality and care of the plants make it worth it. This is easily one of my favorite plant shops in DC and I always leave feeling excited about my new plants. Thank you again to Cole for the great recommendations and wonderful customer service.