Super fast intake, exam/imaging and getting a CD per my son's doctors request. The staff was super…read morenice and helpful with instructions. This will definitely be my go to for imaging in the future.

While once you get in the techs are find and procedures go as they should. However I have never…read morebeen here and been seen at the time I was scheduled. I've made appointments and am always seen late, once it was almost 3 hours late. But when you need imaging you need imaging. I just wish they were more proactive calling people when there are such delays (all the time). My time is valuable and I don't love wasting it sitting around. If that would be improvements they would have much happier clients.

I walked in and was the first there for X-rays . I've been here before within last 4-5 months . My…read moredeductible already paid up. 2-3 people came in after me for X-rays you believe 2 went in before me. All had to have insurance ran and fill out the same paperwork. The First Lady who went in before me walked out of the back and looked in my direction and put her head down. She knew this was jacked up. Finally, I was told that they can see on the screen see that my deductible has been met. Just go and get my X-ray. Update another person goes in before me. My lab tech was outstanding. Because of her Only I will add 2 stars

Does not care about patient health at all and completely overpriced. Before the imaging was…read moreinitiated told them what doctor was looking for specialized imaging to address a very specific issue. Was told they have to do the imaging based on general protocols alone unless dr specifically specified otherwise. Doctor said shouldn't have had to specify this and was shocked they didn't call for further clarification when I voiced this at the appointment. No surprise the imaging is completely useless and unhelpful because did not capture necessary detail. The $375 out of pocket fee was wasted and they said they could 're-do' the imaging with the unique guidelines, but I'd have to pay the fee again. When I complained about this, they said that there were 2 different codes and they could bill for each so they do. Of course I pushed back saying the specialized code was all they should have done to begin with since I told them that was what would be required. End up delaying medical issue follow up 30 days because I have reschedule imaging at a different location with a different tech who will actually do what is required for 1/3 of the cost.

Last Friday I had my very first ever appointment with my new cardiologist. Dr. Taylor was extremely…read morepersonable and forthright. No need to mince words while staying professional. Wish more doctors were like her and my primary care physician. Absolutely pleased with the day's results. JPS is where it's at!!!

I've been going here for seven years. The office staff is extremely nice, courteous and helpful…read more The staff doing the mammograms are also very sweet, caring, and take care to make you feel comfortable during the process. Virginia Clay Dorman for whom the place is named after wanted this experience for women to be pleasant and you can tell that's part of their mission as they take care of you. It's a relaxing environment and be sure to check out the coffee and tea machine while you're there.

Professionalism Care quality…read more Manners. Kindness. As usually we women should go to check our health but also usually is hard to go there because the eternal fear of "what if.." ...for me this year same thing happened..but I went and I made it

Clearly explained step by step what I needed to do. Were aware of my claustrophobia and tried to…read moremake me comfortable. The online viewing of results was excellent

Okay, I want to start off by saying my 3 star rating has nothing to do with the service,…read morefacilities, or staff. All of those seem great. I was treated well, I was cared for in a timely fashion, and nothing went wrong. However... My appointment was made on a Tuesday morning. The date of the appointment was Thursday evening. In that short span of time, I was called 5 times and texted 6 times. Now I'll forgive the one call where they let me know about a cancelation and asked if I'd like to move up my appointment. Fair enough. But the rest was excessive by any measure. Seriously, I've had crazy exes on benders who called less frequently than did Gateway Imaging. Seriously, you guys. It isn't you, it's me. You need to find a new patient who is more into your level of communication. Look, I hope we can still be friends. But please, stop blowing up my phone.

Such nice people. Very responsive by phone. In office, front desk staff friendly and helpfulread more

the manager, im assuming, called me and apologized because the employees shouldn't have turned me…read moreaway. she sent me a gift card and was very apologetic.

I've been going to FWOBGyN for two years now, I started with the Gyn and then now for my pregnancy…read more Staff is been very nice, from the receptionists to the MA's and nurses and US tech. I've been seen by PA Katy and DO English. They'll have been professional and thorough.

From the moment I walked into the office I was blown away. Not only was it extremely clean but the…read morefront office staff was very personable. My appointment was with Dr. English and she's exactly the doctor I have been looking for. Personable, engaging, knowledgeable, and didn't rush the appointment. She made me feel comfortable and like I had been her patient for years. So glad I changed from my previous office/OB.

Watch the billing with this company. I was over charged on my co-pay, which they acknowledged and…read more6 months later I still have not received the refund. Sad fact is this is the second time they have over charged me. I will would not recommend them.

One of the worst Medical industry experiences I've ever had. I can't even call it healthcare…read moreindustry because this business does not care. First, be aware that, if you call them, you will have to wait a long time, that's if you ever get an answer. After a while, they forward you to their voicemail. I finally got through to them and they scheduled me to go to the Benbrook location. I got there and waited a long time. Then they put me in the MRI machine and the machine wouldn't work. They implied it was because I was too fat even though I weigh 300 lb and the machine is supposed to work for patients up to 350 lb. In fact, they had asked me for my weight when I made the appointment and I told them my weigh is 300 lb, so they scheduled me for that location knowing my weight. The tech, Ben, was super nice and accommodating, but he couldn't get the machine to work after I had been there for almost 2 hours. Since their machine didn't work, they scheduled me for a week later in the Duncanville location because they have a bigger machine there. That one is almost an hour drive from my home and I had to pay tolls to get there. When I got there, they told me the machine did not start that morning and that they were trying to reach me to let me know, but that was a lie because I had no missed calls or texts. I asked them if they could schedule me somewhere else that day because it was still the morning and they said no because they could only scheduled me for an earlier appointment in the morning for my four MRIs even though the four MRIs only take 2 to 3 hours total and they are open until 8:30 p.m. That excuse is so bogus! So they scheduled me for more than a week later in the same location. On my way there, I called them to make sure the machine was working, but I never got an answer. Instead they put me through the voicemail and I left my number, but no one ever called me back. All told it took several weeks, three long trips, many hours taken off work , and lots of money spent on gas and tolls to get my MRIs done. On my initial call to make my appointment, I asked them if they could send me to a place with a newer machine, but they told me all their locations had their machines upgraded a couple years ago. Really? The MRI machines in Benbrook and Duncanville are raggedy. The Benbrook one didn't work at all. The Duncanville one didn't start that morning. I asked someone there if this happened often and the answer was occasionally. This company charges the insurance company a lot of money to do MRIs. Do they really care about their patients or only the money they can get out of the insurance companies? To be clear, I am not a habitual complainer. In fact, before writing this, I answered surveys from Southwest Airlines and Baylor Family Practice at 900 Magnolia Street in Fort Worth, and gave them both glowing reviews with lots of praises for their staff. I would rather write nice reviews but, in this case, all I can say is that Ben is a great employee and he should get a raise.