I walked in and was the first there for X-rays . I've been here before within last 4-5 months . My…read moredeductible already paid up. 2-3 people came in after me for X-rays you believe 2 went in before me. All had to have insurance ran and fill out the same paperwork. The First Lady who went in before me walked out of the back and looked in my direction and put her head down. She knew this was jacked up. Finally, I was told that they can see on the screen see that my deductible has been met. Just go and get my X-ray. Update another person goes in before me. My lab tech was outstanding. Because of her Only I will add 2 stars

Does not care about patient health at all and completely overpriced. Before the imaging was…read moreinitiated told them what doctor was looking for specialized imaging to address a very specific issue. Was told they have to do the imaging based on general protocols alone unless dr specifically specified otherwise. Doctor said shouldn't have had to specify this and was shocked they didn't call for further clarification when I voiced this at the appointment. No surprise the imaging is completely useless and unhelpful because did not capture necessary detail. The $375 out of pocket fee was wasted and they said they could 're-do' the imaging with the unique guidelines, but I'd have to pay the fee again. When I complained about this, they said that there were 2 different codes and they could bill for each so they do. Of course I pushed back saying the specialized code was all they should have done to begin with since I told them that was what would be required. End up delaying medical issue follow up 30 days because I have reschedule imaging at a different location with a different tech who will actually do what is required for 1/3 of the cost.

Last Friday I had my very first ever appointment with my new cardiologist. Dr. Taylor was extremely…read morepersonable and forthright. No need to mince words while staying professional. Wish more doctors were like her and my primary care physician. Absolutely pleased with the day's results. JPS is where it's at!!!

Super fast intake, exam/imaging and getting a CD per my son's doctors request. The staff was super…read morenice and helpful with instructions. This will definitely be my go to for imaging in the future.

While once you get in the techs are find and procedures go as they should. However I have never…read morebeen here and been seen at the time I was scheduled. I've made appointments and am always seen late, once it was almost 3 hours late. But when you need imaging you need imaging. I just wish they were more proactive calling people when there are such delays (all the time). My time is valuable and I don't love wasting it sitting around. If that would be improvements they would have much happier clients.

I was shopping around to find a lower cost chest X-ray for my husband and it led us to S1…read more He said the experience was great, the girl who took the images was very professional. And best of all there was a price list of a multitude of services they offer, I wish he had taken a photo. Sometimes paying cash beats meeting your deductible like it did in our case.

We had my son's MRI done last month, it was in May 19, 2022 at S-1 imaging at 7440…read more Ft. Worth. We had two orthopedic Dr. take a look at it and both Dr said it was unreadable. So now we have to schedule and pay for another MRI at a different location. We called many times and emailed them about a refund and we were turned down. We all work hard for our money and if we didn't get the service we paid for, wby wouldn't get a refund??? If you're thinking about using S-1 imaging for your MRI, I WOULD NOT!! Knowing what i know now , it would be a waste of time and money. Thank you, Nieva T.

Okay, I want to start off by saying my 3 star rating has nothing to do with the service,…read morefacilities, or staff. All of those seem great. I was treated well, I was cared for in a timely fashion, and nothing went wrong. However... My appointment was made on a Tuesday morning. The date of the appointment was Thursday evening. In that short span of time, I was called 5 times and texted 6 times. Now I'll forgive the one call where they let me know about a cancelation and asked if I'd like to move up my appointment. Fair enough. But the rest was excessive by any measure. Seriously, I've had crazy exes on benders who called less frequently than did Gateway Imaging. Seriously, you guys. It isn't you, it's me. You need to find a new patient who is more into your level of communication. Look, I hope we can still be friends. But please, stop blowing up my phone.

Friendly staff. Quick availability. Smooth process and easy appointment. Of the many options in…read moretown, I would return here.

I've been going here for seven years. The office staff is extremely nice, courteous and helpful…read more The staff doing the mammograms are also very sweet, caring, and take care to make you feel comfortable during the process. Virginia Clay Dorman for whom the place is named after wanted this experience for women to be pleasant and you can tell that's part of their mission as they take care of you. It's a relaxing environment and be sure to check out the coffee and tea machine while you're there.

Professionalism Care quality…read more Manners. Kindness. As usually we women should go to check our health but also usually is hard to go there because the eternal fear of "what if.." ...for me this year same thing happened..but I went and I made it

Staff was very friendly, and very kind and gentle to my daughter who came in with a sprained ankle…read more All screens in the lobby and room showed age-appropriate things, which I really appreciated. We were heading home within an hour (we made one of the earliest appointments. That always gives me best results with wait times, haha!) Will definitely take my kids here next time we need an urgent care!

NP Ford was super knowledgeable and really great to work with. Great with our son and with us. We…read morewere seen at our appointment time which we made online on our way there. Definitely a good place for peds urgent care. Sooo...it turns out the quality can vary quite a bit depending on who you end up seeing, but overall the place is pretty good I would say. Second time in we didn't get NP Ford and were not quite as pleased but glad the place is there when you need it.

Customer service was great! The technician explained the process prior to beginning the scan which…read moreI greatly appreciated. The facility was clean, organized and comfortable. This will be my new go-to facility.

Touchstone Imaging in Burleson has always been exceptional for myself, my husband and my elderly…read moreparent. Scheduling is easy, front desk staff friendly. Medical staff is kind and considerate, whether it's MRI, CT, Ultrasound, Mammogram, or X-Ray. Results sent directly to my phone and easy to access and understand. Thank You!