Super fast intake, exam/imaging and getting a CD per my son's doctors request. The staff was super…read morenice and helpful with instructions. This will definitely be my go to for imaging in the future.

While once you get in the techs are find and procedures go as they should. However I have never…read morebeen here and been seen at the time I was scheduled. I've made appointments and am always seen late, once it was almost 3 hours late. But when you need imaging you need imaging. I just wish they were more proactive calling people when there are such delays (all the time). My time is valuable and I don't love wasting it sitting around. If that would be improvements they would have much happier clients.

Excellent staff. I did have a friend tell me that where she gets her MRIs done they offer to play…read morewhatever music she likes in the room during the process, I do recommend that this place does that. MRIs are very uncomfortable and that would make them much easier.

Full imaging from X-rays to MRIs. This business is great my whole family goes here. We really love…read moreAshley at the front desk as well as Max and Gavin! But all the staff are great. The prices definitely beat others in the area and they are caring and kind!

Yikes what an experience, where do I start. I needed to acquire an ultra sound and was referred by…read moremy doctor to this place. I called, set an appointment, and arrived on time. Just like the other reviews I had to wait over an hour to be seen. Side note three other patients arrived after me and all got seen. I sought to understand by asking the front desk what's going on in a very polite way saying "hi do we have an estimate on my turn I've seen other people get helped before me and wanted to get an estimate" the front lady with colored eyes responded passive aggressively " well we do more than ultrasounds" I then proceeded to be more direct and ask" why have others been helped before me even although I arrive before them. I wanna make sure I wasn't missed " she responded " it's fine take a seat". She could improve on her responses, specially I came from a positive and polite way. India was the best part of the experience she was my technician that preformed the ultra sound. I can only give this place 3 stars due to her. She saved this place from getting 1. I hope you get lucky enough to have her. I hope my review can helped you.

This place has got it together. On time, kind, courteous and attentive. Down to earth folks. I get…read moreex rays, mri, ct scans, mammograms at this place. Even theyre appointment setters are great. Been going to this place for years and never been dissatisfied. I highly recommend.

Every time I go to Envision, I am haunted by the 'check in online' constantly until you do it and…read more'arrive 15 minutes early to 'check-in'. Well, I have two problems with this. 1) Filling out these forms online before your visit is already checking in. It says it right there. And of course, you can't do it just once. You have to do it, otherwise you're pounded with text reminders until you do and then you have to do it again a day before your visit. Like we have nothing else to do other than go through the check in process THREE TIMES, twice online and once at the facility. 2) Arrive 15 minutes before you appointment, well, I have a life, not much of one but it's mine. My time is important, just as important as anyone at Envision. If you want me to arrive 15 minutes early, make my appointment for 3:45 instead of 4pm. You're wasting my time with all of these 'check-ins' and as I said, my time is important to me. This policy is so 'strict' that arriving two minutes late at one appointment on the Oak Park facility due to traffic, they had me wait for 35 minutes before an office employee told me they'll be taking me in 15 minutes and 'sorry for the delay' for a CT scan that literally took 2 minutes at a different Envision. It took me longer to take all my metal off and put it back on than the scan did. When I complained, the woman told me I could talk to her manager and I told her, 'No, you can tell her. I don't repeat myself and it's just wasting even more of my time' I walked out and swore I'd never go back to that location. They were taking people that arrived AFTER me for more than a half hour because I was late by two minutes due to traffic. But this isn't the only problem location. ALL of them are like this. It's like a cult 'complete the check in forms online, do it again and arrive 15 minutes before your appointment to check in' and over and over and over again. And if you don't adhere to their policy, they make you wait. I will NOT arrive 15 minutes before my appointment. I will do my best to arrive AT my appointment time. Envision does not respect their clients and their time. In the future I will do anything I can to NOT go to an Envision center because of these two points. They must have gotten sick of getting complaints like this because there is literally NO WAY to make a complaint via email on their website. The only way I found was to put in a 'testimonial' on their site and I'm 100% sure this complaint will not be posted on their testimonials page but hopefully someone will see it and make a change, but I doubt it.

I had a great experience this morning at the Hulen location of Envision Imaging. Scheduling my…read moreprocedure on the phone was a pleasure with Erin. She was so polite and pleasant. I really enjoyed speaking with her. When I arrived at the office this morning, the two young ladies at the desk were polite. I was taken back almost immediately by my radiology tech, Chelsea who was wonderful to work with. She was informative, pleasant, gentle, understanding and patient. I really enjoyed my visit today from start to finish, which is very atypical for me when having to deal with medical procedures. Thank you to the Hulen location of Envision Imaging for making this experience pleasant because I was really dreading it.

Last minute our usual location called me and moved my son's X-ray to this location. Still very…read moreclose to my home so I just switched my plans and headed there. The staff was super accommodating and very personable with my adult disabled son. They already had all his info and the staff who did the scan was super caring, chill and eager to help our situation. We also had a few funny moments from my son so the appointment was very light and positive. This location is actually more convenient to the other so this will be our new X-ray home! It's so nice to be so welcomed especially at the end of the work day. Thanks guys!

Friendly front desk staff Not a long wait…read moreFriendly, professional XR tech Facility is clean and peaceful

Every time I go to Envision, I am haunted by the 'check in online' constantly until you do it and…read more'arrive 15 minutes early to 'check-in'. Well, I have two problems with this. 1) Filling out these forms online before your visit is already checking in. It says it right there. And of course, you can't do it just once. You have to do it, otherwise you're pounded with text reminders until you do and then you have to do it again a day before your visit. Like we have nothing else to do other than go through the check in process THREE TIMES, twice online and once at the facility. 2) Arrive 15 minutes before you appointment, well, I have a life, not much of one but it's mine. My time is important, just as important as anyone at Envision. If you want me to arrive 15 minutes early, make my appointment for 3:45 instead of 4pm. You're wasting my time with all of these 'check-ins' and as I said, my time is important to me. This policy is so 'strict' that arriving two minutes late at one appointment on the Oak Park facility due to traffic, they had me wait for 35 minutes before an office employee told me they'll be taking me in 15 minutes and 'sorry for the delay' for a CT scan that literally took 2 minutes at a different Envision. It took me longer to take all my metal off and put it back on than the scan did. When I complained, the woman told me I could talk to her manager and I told her, 'No, you can tell her. I don't repeat myself and it's just wasting even more of my time' I walked out and swore I'd never go back to that location. They were taking people that arrived AFTER me for more than a half hour because I was late by two minutes due to traffic. But this isn't the only problem location. ALL of them are like this. It's like a cult 'complete the check in forms online, do it again and arrive 15 minutes before your appointment to check in' and over and over and over again. And if you don't adhere to their policy, they make you wait. I will NOT arrive 15 minutes before my appointment. I will do my best to arrive AT my appointment time. Envision does not respect their clients and their time. In the future I will do anything I can to NOT go to an Envision center because of these two points. They must have gotten sick of getting complaints like this because there is literally NO WAY to make a complaint via email on their website. The only way I found was to put in a 'testimonial' on their site and I'm 100% sure this complaint will not be posted on their testimonials page but hopefully someone will see it and make a change, but I doubt it.

Based on my insurance Explanation of Benefits, they overcharged me for my MRI. I have had no…read moresuccess getting in contact with the billing department to request a refund for the overpayment. No one ever picks up the phone and they don't respond to emails (either through their online website nor emailing them directly). AVOID this place!

Preferred Imaging always does a great job for me the only problem I have is getting someone to…read moreanswer the phone several times during the day.

I was shopping around to find a lower cost chest X-ray for my husband and it led us to S1…read more He said the experience was great, the girl who took the images was very professional. And best of all there was a price list of a multitude of services they offer, I wish he had taken a photo. Sometimes paying cash beats meeting your deductible like it did in our case.

We had my son's MRI done last month, it was in May 19, 2022 at S-1 imaging at 7440…read more Ft. Worth. We had two orthopedic Dr. take a look at it and both Dr said it was unreadable. So now we have to schedule and pay for another MRI at a different location. We called many times and emailed them about a refund and we were turned down. We all work hard for our money and if we didn't get the service we paid for, wby wouldn't get a refund??? If you're thinking about using S-1 imaging for your MRI, I WOULD NOT!! Knowing what i know now , it would be a waste of time and money. Thank you, Nieva T.

I am sitting in the Jerome St (ft worth) facility. It's 730. i am waiting to be called back for…read moremy 645 appointment. I'm told it will be at least an 30 minutes. 30 coming from someone who doesn't comprehend 645 isn't comforting. The brilliant receptionist blamed the patients for the delay. I guess they lay wrong on the table and screwed up the appointment system. Not happy. Won't return.

Nice people. Clear images. They were able to get me in quickly. I went at night and parking was…read moreclose to the building and easy to find

Jennifer and Elizabeth are super friendly at the front desk! They will put you at ease if you are…read morenervous.

A great, clean facility that met all my expectations. They called ahead to let me know my…read moreappointment needed to be rescheduled due to weather, and later followed up with clear instructions about the prep I needed to do. Everyone I interacted with was friendly, knowledgeable, and attentive. As someone who had never had imaging done before, I was pretty anxious, but they took the time to explain everything and made sure I was comfortable throughout the entire visit. I felt genuinely cared for, and I'd definitely recommend Elite Diagnostics Imaging to others.