I had a great experience this morning at the Hulen location of Envision Imaging. Scheduling my…read moreprocedure on the phone was a pleasure with Erin. She was so polite and pleasant. I really enjoyed speaking with her. When I arrived at the office this morning, the two young ladies at the desk were polite. I was taken back almost immediately by my radiology tech, Chelsea who was wonderful to work with. She was informative, pleasant, gentle, understanding and patient. I really enjoyed my visit today from start to finish, which is very atypical for me when having to deal with medical procedures. Thank you to the Hulen location of Envision Imaging for making this experience pleasant because I was really dreading it.

Last minute our usual location called me and moved my son's X-ray to this location. Still very…read moreclose to my home so I just switched my plans and headed there. The staff was super accommodating and very personable with my adult disabled son. They already had all his info and the staff who did the scan was super caring, chill and eager to help our situation. We also had a few funny moments from my son so the appointment was very light and positive. This location is actually more convenient to the other so this will be our new X-ray home! It's so nice to be so welcomed especially at the end of the work day. Thanks guys!

Great care from Miss Vicky at this location ! They are well located. Very efficient and they're on…read morethe ball. The office is immaculate and the parking is ample ! I give them 5stars but they are a 10!

I love this location and have always had good experiences here. I notice that most of the negative…read morereviews seem to NOT be for this location and one mentions an entirely different business name, so it appears they are not reviewing the SW Fort Worth Solis Location on Vision drive. I do not know how yelp is sorting reviews but it seems the ones that specifically mention this particular location of Solis, are positive. I have always been treated well at this Solis location and trust the test results. I had a less than perfect experience at a different Solis location in the past that was insanely crowded and seemed overbooked but thankfully Solis opened this newer location where that doesnt happen.This location has been excellent and I will always come here. No one loves to get this type of screening but it helps when the process is smooth and you are treated well and so far for me, that is how it has been done here.

Excellent staff. I did have a friend tell me that where she gets her MRIs done they offer to play…read morewhatever music she likes in the room during the process, I do recommend that this place does that. MRIs are very uncomfortable and that would make them much easier.

Super fast intake, exam/imaging and getting a CD per my son's doctors request. The staff was super…read morenice and helpful with instructions. This will definitely be my go to for imaging in the future.

While once you get in the techs are find and procedures go as they should. However I have never…read morebeen here and been seen at the time I was scheduled. I've made appointments and am always seen late, once it was almost 3 hours late. But when you need imaging you need imaging. I just wish they were more proactive calling people when there are such delays (all the time). My time is valuable and I don't love wasting it sitting around. If that would be improvements they would have much happier clients.

I cannot say enough good about this business. Super competent and extremely helpful and…read moreunderstanding. I would recommend without any hesitation whatsoever!

Watch the billing with this company. I was over charged on my co-pay, which they acknowledged and…read more6 months later I still have not received the refund. Sad fact is this is the second time they have over charged me. I will would not recommend them.

One of the worst Medical industry experiences I've ever had. I can't even call it healthcare…read moreindustry because this business does not care. First, be aware that, if you call them, you will have to wait a long time, that's if you ever get an answer. After a while, they forward you to their voicemail. I finally got through to them and they scheduled me to go to the Benbrook location. I got there and waited a long time. Then they put me in the MRI machine and the machine wouldn't work. They implied it was because I was too fat even though I weigh 300 lb and the machine is supposed to work for patients up to 350 lb. In fact, they had asked me for my weight when I made the appointment and I told them my weigh is 300 lb, so they scheduled me for that location knowing my weight. The tech, Ben, was super nice and accommodating, but he couldn't get the machine to work after I had been there for almost 2 hours. Since their machine didn't work, they scheduled me for a week later in the Duncanville location because they have a bigger machine there. That one is almost an hour drive from my home and I had to pay tolls to get there. When I got there, they told me the machine did not start that morning and that they were trying to reach me to let me know, but that was a lie because I had no missed calls or texts. I asked them if they could schedule me somewhere else that day because it was still the morning and they said no because they could only scheduled me for an earlier appointment in the morning for my four MRIs even though the four MRIs only take 2 to 3 hours total and they are open until 8:30 p.m. That excuse is so bogus! So they scheduled me for more than a week later in the same location. On my way there, I called them to make sure the machine was working, but I never got an answer. Instead they put me through the voicemail and I left my number, but no one ever called me back. All told it took several weeks, three long trips, many hours taken off work , and lots of money spent on gas and tolls to get my MRIs done. On my initial call to make my appointment, I asked them if they could send me to a place with a newer machine, but they told me all their locations had their machines upgraded a couple years ago. Really? The MRI machines in Benbrook and Duncanville are raggedy. The Benbrook one didn't work at all. The Duncanville one didn't start that morning. I asked someone there if this happened often and the answer was occasionally. This company charges the insurance company a lot of money to do MRIs. Do they really care about their patients or only the money they can get out of the insurance companies? To be clear, I am not a habitual complainer. In fact, before writing this, I answered surveys from Southwest Airlines and Baylor Family Practice at 900 Magnolia Street in Fort Worth, and gave them both glowing reviews with lots of praises for their staff. I would rather write nice reviews but, in this case, all I can say is that Ben is a great employee and he should get a raise.

Staff was very friendly, and very kind and gentle to my daughter who came in with a sprained ankle…read more All screens in the lobby and room showed age-appropriate things, which I really appreciated. We were heading home within an hour (we made one of the earliest appointments. That always gives me best results with wait times, haha!) Will definitely take my kids here next time we need an urgent care!

NP Ford was super knowledgeable and really great to work with. Great with our son and with us. We…read morewere seen at our appointment time which we made online on our way there. Definitely a good place for peds urgent care. Sooo...it turns out the quality can vary quite a bit depending on who you end up seeing, but overall the place is pretty good I would say. Second time in we didn't get NP Ford and were not quite as pleased but glad the place is there when you need it.

Women deserve better than this…read more I had a routine mammogram at Solis and was later diagnosed with a mass in my right breast. No one called. No one explained. I found out by reading a cold, clinical report in an EMAIL, on my own. Alone. I was also charged $119 for a heart screening called mammo+heart. The results--showing arterial calcifications--were also sent to me in an email with circles on an image showing areas for concern, and still no one called to tell me what it meant OR what to do next. They still haven't. When I showed up today for my scheduled ultrasound, I wasn't even on the books. I was told I owed $428 upfront, and when I asked for help, I was told no one with authority was available. I am a nurse who works in an emergency veterinary ICU. When a patient has a serious finding in a radiograph, ultrasound or specialized test, we call the owner right away!! We explain what it means. We give options. Because EVERY animal deserves dignity and clarity. So why is it that women facing a possible cancer diagnosis are met with silence, disorganization, and complete emotional neglect? This is not just bad service--it's inhumane and unacceptable! To the staff and leadership at Solis: You are dealing with women who are afraid. Who are waiting on life-altering news. This is not the time to go silent. Pick up the phone. Explain the findings. Show empathy. Be better. DO BETTER. To the women reading this: Please know you deserve a facility that will treat you with urgency, clarity, and care. If your experience here mirrors mine, I hope you speak up too. We are not being "too sensitive"--we are asking for basic human decency. I have a biopsy scheduled. I am scared. And I feel abandoned. I will never come back here. And I wouldn't send a single woman I care about here either.

I would give zero stars if I could. They are literally incapable of seeing you within an hour of…read moreyour scheduled appointment. I scheduled for 7:15am, hoping that would mean I would be seen on time. No such luck. They've been open for an hour, and they're already running an hour behind? This is likely because they are double or triple booking appointment slots. They have no respect for their patients.

Touchtone images mis- billed my accounts. I pay in full for serves at the time of my appointment…read moreand touchtone is still billing me 2nd time. Called touchtone to make them aware of this, touchtone agreed there was a mistake and told me it would be fixed. It's been 3 weeks and i'm still getting notices tgat i have an amount due, Because of the stress of their mistakes i will never go here again.