My car was brought here by pure circumstance, and it ended up working out wonderfully. My car was…read moredropped off on a Sunday when they were not open, and as soon as they opened on monday, they called me to check in and get the situation. They told me they didn't sell tires at first, which I didn't know, but I told them they would hear from me with updates as the day progressed. When I called them to let them know when I would be coming, they said "see you soon", and greeted me warmly once they were done with something in the garage. They said they could take care of my car within the hour, and I was thrilled!! I didn't use my own car to get there, so I had to do some coordinating first, but as soon as I got back, the car was done within 10 minutes, I paid what I found to be a great price, and I was on my way. If not for the situation I was in, I would not have found them. I would definitely recommend! By the way, they have the coolest mural in the garage.

The shop owner claims I showed up before they finished working on the vehicle. This is not true…read morethey told me my car was ready and that it was just being taken on a test drive. I arrived at the shop 20-30 min after that phone call and found that the car would not start when I arrived. As mentioned previously the car was running and was driven to their shop and had to be towed out. The owner states they would like to handle this offline. As stated they will not return my calls and in the time it took to write that response he could have called me but did not. They did not charge me (I would hope not after damaging my car and performing unauthorized work) but it cost me $1200 to just to repair the damage they caused. The receipt is attached. I don't want anything from them at this point beyond admitting their mistakes and an apology for damaging my car and lying to me about it. But I know that's not going to happen so I just want to warn others to beware of this shop. Use their services at your own risk.

I have been a customer at Superior Transmissions for over fifteen years and multiple vehicles as…read morethe shop changed ownership from Barry to Gerard. It has always been and especially now continues to be a first rate transmission and auto repair business. The work done by Gerard and his team have always been high quality and more than fairly priced. I've requested and received repairs beyond the transmission and have always been impressed with the knowledge, expertise and good nature of Gerard and his colleagues. Superior is a most appropriate name for this shop. I highly recommend it and will continue to give them my business.

The owner, Gerrad Woodbridge used to work and manage the Silver Spring AAMCO transmission back in…read more1990s In the early 2000s he opened His own shop superior transmission Silver, Spring, Mr Woodbridge , has been working in downtown Silver Spring for 35 years , is a Consummate Professional he is a perfectionist I bought in my 2013 BMW X5M for a transmission tune up but he suggested a complete overhaul. He completely rebuilt my BMW mechatronic transmission He started at 7:00 AM. My car was ready at 2 30PM this same day. BMW of Rockville has looked at it the transmission The superior transmission work was $1200 less than BMW in Rockville, I'm now driven 27,000 miles since the transmission overall there's been no problems superior transmission It's very detailed I've been going to him for over 35 years

Words cannot describe how grateful I am for this shop and Dennis!…read moreas transparent as a mechanic can get and then some, his team helped with some tech issues caused by factory faulty tubing from my sunroof that let water collect in my car. day later i hit a hard pothole and Im on my way to the shop now to pick it up. I am not the best at maintaining my car, one of the reasons i was a bit shameful going in for help but Dennis made the process so comfortable and explained every bit of what they did that I can't see myself going anywhere else. i cannot recommend them enough for people like me and for all the work they do at wayy more reasonable prices compared to dealerships, eternally grateful and this place has now become my GO TO!!

Dennis had been taking care of our BMW's for years! The kids were 5 and 8! Kids are now adults (22…read moreand 25) and taking THEIR cars! Brakes, transmissions and engines have all been serviced there! Reliable, professional and reasonably priced service has kept us loyal customers!

Friendly, professional, and no nonsense. This is my new go-to local auto repair shop :)read more

Small little shop in the cut near a craft store I always go to. Happen to see them and thought…read morelet's give them a try. Sure glad I did. Super friendly and quick. I was in and out in an hour. Was able to walk to Vigilante while my car was getting oil changed. Will be back! There is a coupon if you check in on YELP! So make sure you do.

This is a business with honest people. A couple weeks ago, in a Saturday morning, I brought my…read more2012 Toyota RAV4 for checking of some suspicious noises when braking. The technician did a free of charge inspection and told me there is nothing wrong with the brakes. I am glad now I can drive the car with confidence. While waiting in their office, saw many technical certifications on the wall of the owner and technicians working there. Impressive.

No, I would not recommend this shop. I went there because my engine light came on code P0411…read moreair-injection parts and the HVAC actuator. I was filing a claim through Endurance. The shop kept giving me quotes over the phone until I asked for a quote breakdown for what endurance was covering and what my responsibility would be. They come back and said by the way there are additional parts that Endurance is not covering so therefore you're gonna have to pay for them out-of-pocket the overall total was almost $2000 and Endurance was paying an additional $1035 they added additional work that didn't have anything to do with the P0411 code. I asked Andrew the Service Writer that I was dealing with up front how much would the diagnosed will cost me if Endurance declined the claim, he quoted $175. After the back-and-forth with him and he told me that he called me back regarding the HVAC issue (he never called me back) I had to go all the way over to the shop because he said he couldn't diagnose the issue and the pricing kept changing, I did not trust them working on my car. In the breakdown document the diagnostic was $93. Andrew said since I am not getting the work done I had to pay $355. When I got there to pickup my car he charged $310 for 2 hours to diagnose.

I took my car in for front brake pads. The pricing was right on par and slightly cheaper than the…read moreother shops I called in the area but they were not Mercedes specialist. I had to have an appointment to bring my car in which was just for the next day. They gave me a ride home. It took about 4 hours to get it back. I needed a light replaced but it wasnt fixable because there is another issue that I had before. Anyway when I got the car I couldn't find it in the parking lot. Thats because it was clean. I am the type of woman who HATES to clean my car. Now I dont have anything in it. No trash, clothes,nothing....but I hate to wash and vacuum the interior and wipe it down. I didn't recognize it from the outside and sure didnt recognize it on the inside. They gave it a thorough wash and cleaned and vacuumed the interior. The console was wiped down, the mirrors (inside and out), the seats were cleaned. Whew I thought I was in someone elses car! I also checked in on yelp and received at 10% off coupon. I really liked this service. They didnt give me a list of things that "should" be done. They just fixed what I asked, did a good job, and sent me on my way. Great service!

Worst they fixed my Mercedes and they loosened some stuff more so that I can come back so that they…read morecan make more money off me ridiculous but I would never recommend you to come there don't ever waste your time or money they will scam you

Air conditioning was not working in my car. Two mechanics had told me I needed to take it to a…read moredealer, which I was hoping to avoid. Took it to Far East and they said they were confident they could fix it. They ran some tests and, after charging me a couple hundred for the diagnostic they gave me an estimate of over $8000. So I broke down and took it to a Toyota dealer who repaired it for $1850. The part that really left a bad taste in my mouth was that the guy at Far East suggested that if I didn't want to repair it for $8000 I should go trade it in at a dealership and not tell them about the a/c problem. Not good karma.

Quality was good. Value is on par, and service requested was completed. Would go here again.read more

The folks at this garage are very nice, and helpful. They did a great job on my car for a…read morereasonable price.

I returned my car to Pugh Garage after 8 months regarding tire rod replacement. Another mechanic…read morenoticed an inconsistency when looking at the receipt for work done at Pugh in February vs the parts on my actual car. Pugh was the ONLY shop I used for this repair. I also have documentation showing that I purchased specific Mevotech tie-rod ends (MS86633 and MS86634) for my vehicle and provided them for installation. However, the tie rods currently on my vehicle do not appear to match the parts I purchased and provided to Pugh. When I brought this concern back to Pugh, they blamed other mechanics rather than taking accountability. The other shop did NOT perform any tie-rod work, and I provided receipts to confirm this upon Pugh Garage's request. I understand 8 months is a long time but I would not know there are mismatched parts on my vehicle until having to bring my car for other repairs to a new shop. I wasted time and gas just to leave without a resolution. My advice is to take pictures of the parts you provide and have the work independently checked afterward. It seems as thought they expected me to have seen they did not complete their work prior to now as if I would have had reason to go looking under my car like a mechanic when that is not my profession.