They have worked on my car as well as friends vehicles. Everyone is happy. I had stripped lugs on…read moremy BMW because the last place I took my car to used a pneumatic device rather than a torsion bar.They changed the parts bc and fixed it all for me.

Vilbert and his crew are wonderful. I have been given clear and honest information about my car as…read morewell as solid direction for moving forward safely. Much appreciation for this business! 5 stars

The Short Version: Very busy auto shop, but courteous,…read morepatient, and did a great job. The Long Version: I'm a bit hesitant to write this review, because I don't want them to be busier than they already are so I can get a quicker appointment the next time I need them, lol. But I need to give credit where credit is due and these guys are 5 stars all the way. My 12 year old car was making some rattling noises when I drove over bumps or uneven road. Takaki Auto had excellent reviews on many different platforms, and combing through them they seemed like legit reviews. They also came highly recommended on several chat forums. They are also close to my house and specialize in Japanese vehicles, which mine is. When I called for an appointment, I described my issue and they told me the plan of what they were going to check. They were booking about a month out. I dropped off my car on my appointment date and was able to rent a loaner car. They ended up keeping my car over the weekend because they weren't able to finish the work on the Friday that I dropped it off, but I was ok with that since I had the loaner. Hiroshi called me and explained the situation after they diagnosed what was wrong. They had already gone ahead and replaced a stabilizer link because I had given pre-authorization for certain repairs, if required, but further repairs were needed so he had to talk with me. He gave me some options (like just replacing the bushings instead of the entire controller arms). And advised me it wasn't urgent to fix, but explained some possible consequences of delaying the fix (like uneven tire wear and the sound could mask other more critical sounds if something else were to go wrong). He was very patient with me as I know very little about cars. In the end I didn't want to delay the repairs and I had them replace the 2 control arms for me. They texted me when my car was ready and sent me the detailed invoice. Pickup went smoothly and they fixed the problem. My car no longer made the rattling sound when I drove over bumps and the car seemed to drive smoother. I found the price reasonable and I was very happy with the customer service. Oh, let me tell you about the loaner car, it was like over 20 years old with over 300,000 km on it, yet still drove well. I feel this in itself is a testament to their skills, lol. I am glad to have found an auto shop that I like. My dad does all the basic maintenance stuff for me like oil changes, changing my tires and he can even change brake pads and spark plugs, but the more complicated stuff I need to take to professionals. That will likely be Takaki for me going forward. Review #216 (2025)

I love going there. They have a loaner car that is so affordable. You don't have to worry about…read moregoing to your daily transport while your car is being fix.

Fairest and cheapest person in Ottawa for Brake change & regular maintenance, I told him he is…read morecheap but he corrected me with saying no he is fair. I will recommend everyone to make him your maintenance shop & keep away from speedy or expensive shops

We have been customers since 1990. We taken new and used…read morecars for service and never been disappointed. Absolutely a 5 star establishment, honest, and willing to share their good advice. I always leave with a smile on my face.

I have been going to Al Heron Sales & Service for decades. Al and Howie are very honest, friendly,…read moreand always give you all the information and pricing before performing any work. In addition, they present options if there are any. Last but not least, they also do great work. I have never had any issues I was very surprised by Justin T's comment. High Recommended.

These two guys rock. Very down to earth and none of that nickel and dime stuff other places try to…read morepull. If you bring your vehicle here you can feel confident in your service and prices. Best shop in Ottawa and the only place I would recommend.

From the owner: An honest automotive repair shop, Great work at a fair price. Honest, up front, reliable. We care…read moreabout our customers.

As always great service , reasonably priced and only work that needs to be done - no upselling.read more

Always great service. Honest and fair prices. Have been going there ever since i owned my own car…read more Would never change!

Got a big job done for a fraction of the price. They do more than just tires and brakes…read more Trustworthy, great group of guys and solid mechanics.

the worst service ever!!! they charged me today $500,0 instead of $170.0 and even did not fix the…read moreproblem!!! totally dishonest scammers!!!

Yay, I'm a fan! That's what Yelp's 4 star rating means. I…read morehaven't gotten any work done at this shop yet. I'm inclined to do so in the future, as my messages via Yelp were answered quickly, and the tone of the responses made me feel comfortable. This was reinforced when I visited and spoke to Matt in person to discuss my vehicle's future needs. I've got some routine maintenance on the horizon, and foresee using this shop for these items. I'm confident that the 5th star will be awarded at that time.

From the owner: We offer mobile auto service right to your home/ workplace.read more

The staff were incredibly professional and knowledgeable, and they went above and beyond to ensure…read moremy car was in perfect condition. The service was prompt, and the quality of the work was top-notch. I especially appreciated their transparent communication and fair pricing. I highly recommend Mechanikko's Auto Service Centre...