Heather organized a fantastic trip for our multi-generational family - ages 5 to 79. She booked…read moreour stay at Dreams Playa Mujeres, which was the perfect all-inclusive for our family. She also recommended we take the Rio Secreto River and Cave excursion which we loved and will remember for all of our lives. Heather took care of everything. She is wonderful to work with, and I never needed to worry about anything.

I couldn't be happier working with Lauren at VBH Travel! She listens to what her clients want and…read moretailors a trip that exceeds expectations. I'm actually shocked at VBH's level of service considering how affordable it is! Lauren helps with everything from booking flights, finding and booking excursions and booking dinner reservations. And everything she finds is top notch! On our last trip, our flights were canceled the day of our trip. Lauren immediately found us new flights. She is such a gem!! I highly recommend using VBH Travel!

Came in today to do passport pix, & Bryon assisted. He was okay, he upell my hubby on getting AA…read moremembership. He got it. I asked him questions about it he was stuck, mine up i used to work in car industry. So he should had explained if I break down & I call AA will they come out for me. I was testing his knowledge. He was hesitant. Right he didnt know. I told him no they will not. I signed up just to give him a sell. I told him u need to explain urself better. Anyway., I might come back.

The location is clean and has a parking lot. I found the staff were friendly and knowledgeable. I…read morewent to get Euros, it took only a couple of days in the denomination size I specified.

The travel agency could start to be more honest and forthcoming about flight cancellations. My…read moremother and I were traveling to Sicily which required a connecting flight from Rome to Catania. A day before the flight I logged on ITA airways to check in. That is when I learned that our flight from Rome to Catania was cancelled. I contacted Smile travel and was told not to worry. They told me to call the following morning and they will check the status of the flight. I called, they were busy and told me that they would call back. They did not call me back. I gave them 30 minutes and called them again and was deliberately lied to. They promised me that they checked the status of the connecting flight and that everything was fine/ nothing changed and we were good to go. When we got to the airport and waited online to check in the airline rep told us that the connecting flight was cancelled. We were directed to go to ticketing and get a new flight. My mom is an octogenarian and cannot wait on lengthy lines for a extensive period of time. We had to wait online the check in line a second time. All because Smile Travel decided to be deceitful, lazy and unprofessional! Awful!

SCAM!!! BUYER BEWARE!!! DO NOT SHOP HERE!!! I had a bad experience with Smile Travel, so I…read morecaution others to be careful. My parents booked a cruise through them for $2652, but unfortunately, my mother was hospitalized and could not travel. When we contacted the travel agent, Victoria, she informed us that they could only refund the taxes, and that the cruise company would need to process the refund. We reached out to MSC Cruises, who confirmed that they could not refund the money since the booking was made through a travel agency, but exceptions could be made if we provided discharge papers and a letter from the surgeon. However, despite months of calling and emailing, we haven't received any solution. The travel agent tried to help by contacting MSC, but even after waiting on hold for 3 hours and sending emails, we didn't receive any response. When I spoke to the owner/manager, LUISA, she became angry and unprofessional, yelling at me and refusing to take responsibility. She even suggested that we should have taken trip insurance. As a customer, I feel disrespected and frustrated by the lack of professionalism and compassion. I hope others are more careful when booking travel with Smile Travel.I had a bad experience with Smile Travel, so I caution others to be careful.

The sheman that sits in the front of the establishment automatically judged my husband and I when…read morewe walked in. Very unprofessional and her breath smelled like ass. Made it clear that our plans to fly during the holidays was going to be to expensive for us. She has no sales skills and should be fired right away. We were ready to pay and had she not judged us, that expensive flight that she judged us on would have made her lonely broke ass Saturday worth it. #Nocommission #pocketsstacked

From the owner: In business for over 35 years. Professional services provided. We are dedicated, trustworthy, and…read moreloyal to all of our customers. Cruise, hotel, wedding, flight, car rental, train and bus reservations and ticketing. We provide services that caters to all your travel needs.

Typically, I am very much "do it yourself" vacationer. I always thought that travel agencies are…read morerelics of the past. Who needs a travel agent, when you can go to countless web sites, and book everything you want then and there, without even putting a shirt on. Vacation Spirit was recommended to me by a friend. Work was beating me up, and I had to get away. I prepared by researching options myself, in case I have to back out and went to their office. One thing I did not realize that travel agents are open encyclopedia of knowledge. Location I chose was fine, but it appears that hotel I researched was not as good as travel sites made it appear. Per owner's recommendation, I took another property nearby. It was much easier to access the beach, resort was newer, cleaner, and had better pool. I have to say I loved personal touch that Vacation Spirit, and their owner offers. My job planning future vacations just got much easier. They are not a big shop and I guess this is what allows them to offer personalized service.

Honestly, I could not believe the level of personal service I got with Vacation Spirit. Boris and…read moreMarina were on top of everything, answered any question I had. Made changes to my reservation should I need it. Got me an amazing price and itinerary. This was a big deal for me and the trip was smooth sailing. Thank you!

Its been a long wait till out vacation time. It would of be great to stay someplace in the sun and…read morerelax on the beach. Would of been great to see something new and and visit an amazing place. Vacation could get to be very expensive. However when we contacted agency Happy Planet, our agent Marina Kroll, has surprised us time and time again. No one can beat her prices. She will make your wishes come true. The unbelievable deal that we got to Caribbeans, on Royal Princess cruise ship, was so amazing, we told everyone we knew. Just give her a call, and you won't be disappointed.

Had a great experience with Mila at Happy Planet - she found a fantastic deal for an all-inclusive…read moreresort and flight to Mexico, beating the cheapest Internet price by $500. She was also extremely helpful and patient dealing with payment issues due to bank spending limits. I would highly recommend her for anyone looking for a great deal and wonderful above-and-beyond service!

Cindy planned an amazing trip to Nicaragua for us. Traveling with a teenager and a 21-year old can…read morebe challenging but she got it all covered. It was our first time in Nicaragua and Cindy gave us a full experience of the country and it's super friendly people. It was great to plan the trip with her and I felt very well understood during the process. Cindy listens and is very flexible to provide a perfect adventure. She also is the best in finding deals! I never used a travel agent before but it won't be the last time with Cindy! Gracias Hiatus!

Cindy is a terrific travel agent. She makes a point of understanding your travel style,…read morepreferences and budget and uses her in-depth knowledge to make sure you get the trip you want. No detail is too small for her attention. Cindy has planned several trips for my husband and me. After each one, she asked for detailed feedback about our experience. We met and shared pix and stories. This is an amazing level of service and interest in her clients. I can't recommend her highly enough!

As nervous as I was sending off certain identification items, the staff here was there to put my…read moremind at ease. They even made a special exception to get my information and application processed in less than a week. I could not be more pleased with this service. They are worth every penny and I will happily use them again should the need arise. Within a week I had a visa for China that is good for ten years. Thank you so much. You guys bailed me out when another service failed, and you followed through on every promise you made.

Went in earlier this morning just needing passport photos. Quick, efficient, and I was out of there…read morein 5 minutes. $6.00 for two photos. Did not get any pics of the place itself but the entrance is very welcoming and the office space is very clean. Come support a local business.

If I could give this company 0 stars, I would! I am usually not one to voice my opinion on such…read morepublic forums, but LinSin Travel not only knowingly scammed my family but also failed address any of their actions when I called to complain. We booked a Norweigen cruise through them and they did not offer us any of the deals that Norweigen is offering. When I called to inquire why I was not offered any of the Noweigen cruise line deals for unlimited berverages, shore excursion credits, or speciality dining credits etc, the person that answered just responded 'I don't know what you're talking about?' When I clarified that Norwegian offers deals as part of cruise bookings and that she did not offer me any, she responded 'so?' Her rudeness is beyond words. I could have booked the cruise myself on the Norwegian website and gotten a better deal. The person I spoke with at Lin Sin took no actions to address my concerns and hung up on me. I deserve a full refund for the cruise.

Generally shady. They take advantage of old people by only accepting cash or checks and when Crown…read moreactually books the travel, they use their credit card to get the points. When a refund is due the traveler, the Crown credit card is credited. Then, the traveler needs to chase Crown to get the credit. Don't trust them.

Crown Travel is the NO. 1 Travel Agency in Crown Heights…read more Runs by Barry for over 3 decades and specializes in international itinerary flight arrangements such as Israel , Europe and Far East, Australia and more. VIP Services including hotel booking, airport VIP access, chauffeur arrangement in foreign countries, private jet charter, car rental arrangements and more. Customer Service: The strongest department at Crown Travel is definitely the unconditional customer service. Speaking from personal experience, we booked all our passover itineraries with crown travel and for every little and big issues and changes my better half requested changes over and over again crown travel were very understanding and very accommodating. Multiple Destinations: Multiple Destinations is another specific strong hold of crown travel. https://www.facebook.com/CrownTravelNYC http://crowntravel.com/