Went in today and Tyrus helped me true gentleman. I was there to pick up an air filter, and I also…read moreneeded assistance with a license plate frame. He was nice enough to install it for me, which is awesome. I would highly recommend going there every once super nice.

Stopped by this location on a Saturday afternoon to buy transmission fluid for my vehicle. One…read morestaff member at the register guided me to where the fluids were. I also purchased the filter. Store was not the usual crowding nor was it busy. Parking lot on the smaller side next to 7/11. Nice auto zone otherwise.

I arrived at 10:00 till 2:00 for a 2:00 appointment to have my oil changed and tires rotated. It…read moretook them till 3:30 to release my vehicle. And then of course, there was the usual upsell at the end. Not a good place to go if you are trying to get in and out efficiently.

I brought my car in two days ago because one of the tires keeps losing pressure. They told me they…read moredidn't have time to look at it that day, so I scheduled an appointment for today at 5:30 PM. I showed up today at my scheduled appointment time, only to be told that they were too busy and that having an appointment doesn't mean they will actually take your car in at that time. Then what is the point of offering appointments? I specifically came back at the time Pep Boys scheduled for me because they couldn't help me two days earlier. If you don't have the capacity to service a vehicle at the scheduled time, don't give the customer an appointment. A complete waste of my time and a very frustrating way to treat customers. I definitely would not recommend this location.

NAPA corporate contacted me right after I complained but I haven't anything since about the…read moreincident or how it was resolved I'd bet $1k this "manager" blamed it all on me She was a piece of work

Homeboy James was a huge help on finding the parts we needed. Super knowledgeable and recommended…read moreother resources for further parts we may need. Would definitely return to this location just for homeboy :)

I will fully admit I do not know much about cars but when I called store #5391 on Lankershim…read more&Magnolia about my battery issues...Kevin told me to come in and they would help me. I was greeted by Zaidy N. and she was so kind and helpful! I've been to other stores where they were not as patient or nice but Zaidy and Kevin made me feel welcome and answered any questions I had. Highly recommend!

This place is a hit or miss. I had them run a diagnostic on my car, and whoever I spoke with…read morecasually told me that the issue wasn't "super serious" and my "engine shouldn't blow up or anything like that," but I should "probably" get it handled "sometime soon." Within the next week, my car completely died, and I still have no idea what's wrong with it, but I wish I would have gotten a second opinion. I guess part of that is my bad for expecting excellence or accuracy from AutoZone? Some of the guys who work here are pleasant & helpful while others couldn't care less and speak to you as if you're bothering them. Depending on who you speak with, you could have a 50/50 experience in the same visit since the guys at the register are constantly rotating and going outside to help customers or look for an item in the back; last time I went there, I talked to like 3 different employees and was rung up for separate transactions by 2 different guys. They didn't have any paper funnels for pouring oil into my BF's car, so one of the guys made a makeshift funnel with a few pieces of printer paper which I appreciated. All in all, I don't know if I'll be going back to AutoZone even though it's so close to my apt. Oh yeah. One more thing. When I was looking at items online, the system said it was not in stock, but when I was in the store, I noticed they had plenty. I even double and triple checked that I was looking at the correct location online and that it matched the store inventory, so if you see something online that says it's out of stock, it might be a good idea to call the store and double check.

Great service I came here to color match my friends Lexus is250 for a paint job. Will come here for…read moremore future projects

I learned to paint like a pro coming here over the years. The paint specification and color…read morematching is excellent, they have a great selection of tools as well. Reuben is gruff and impatient at times but he'll never let you down with quality product. My first encounter: I need a white. Reuben says which white. I say just white. He's already getting annoyed at my inexperience as I guess there are a million whites to pick from. He says which car model? I say, no car model but I like the white like on a refrigerator! He throws up his hands and disappears into the back where I hear banging noises. Comes back, I pay for the white, sprays beautifully to a refrigerator white. Years later I happened to look at the can and it has a Whirlpool spec. number. He's a perfectionist, that's what counts.

Ordered whiper blades, through Ebay. Paid with paypal. Thinking i would be covered. Never got my…read moreorder, autohaus never returned mail. Paypal and Ebay were a joke. Was my experence. No more Ebay, no more paypay. So we to credit card to handle. Be sticking with Jeff B from now on.

Responsive to ensure the proper parts and accessories are delivered in time and in good conditionread more

Friendly staff! Selection was good, and their website was up-to-date on the vehicles they had in…read morestock. Prices were very reasonable as well. Great experience overall!

Drove 2 hours for a windshield when I got there waited another hour for them to tell me they can't…read morefind it after confirming 2 times on phone it was ready to go Sat a bit more melted in the sun they took my number down to let me know if they ever found it and never got a call back. Please consider not posting an item online if ur staff can't find it!

Stopped by the Detail Garage from Chemical Guys a few weeks ago and had a great experience. Caleb…read morehelped me out and was super cool and informative. I just got a new car and wasn't sure which products to get, but he took the time to explain things and helped me pick the right stuff. Really appreciated the friendly service. I left happy and would definitely recommend them if you need detailing products or advice.

Update 1/3/26 I usually get quite a bit of automotive…read moresupplies at Chemical Guys. They have excellent products. I needed something that I could not find anywhere. I needed to shine rubber shoes with a high shine. I looked everywhere an could not find anything to give me a high gloss for my boots. In desperation I went to the store and Caleb helped me out. When I told him my issue, he gave me options. Caleb recommended the Hyper coat dressing. Look at the photos. Yes, high shine which is was they are looking for my upcoming job. Thank you Chemical Guys for coming through for me again!