Firearms counter horrible. Need to fire the manager back there and some employees. Went in today…read moreand standing at the counter waiting on a person to get their sale done. The older gentleman got done with him looked down the counter and I wave to get his attention. He then walks in the back and stays back there for a while. The manager sitting there looking at a sheet of paper looks down the line and sees me waiting... does nothing about it. Zero people were at the counter. I was going to buy a rifle but not worth my time there. Get a new team and manager! (I even signed up for a queue of 1 lol. What a joke.

Smaller Bass Pro so it may not have what you're looking for. Went in for Carhartt jeans and was…read moretold I'd have to go to a different store. Got some great shirts cheap on Black Friday.

August 28, 2022 I…read morehave never been in a Columbia store much less ever purchased something until today. I got a pair of slacks, shorts and a shirt; feels like the material will be cool in the summer. A tad expensive even on sale

This is a nice Columbia location at the outlet mall! Tons of selection. with good prices. Nice…read morestaff. We scored some good deals.

Great service at your Galveston store! Helped me find and replace a stern light and saved my…read morefishing trip.

Horrible experience was asked to leave for simple being in the store to long maybe it's because I…read moream Latino. Anyways I'll take my business to BASS PRO SHOPS.

I should've written a review for this place years ago. Bottom line: This is where I buy my…read moresneakers. Why? Because these folks know their shoes, and they carry the top of the line (and latest) models. I've bought several pairs of Hokas and OnClouds here over the years, but I was most impressed when I took my 80-something year old father here and they fitted his (very wide) foot with an outstanding pair of sneakers. I highly recommend this place.

I went in looking for a pair of running shoes. Jason went…read moreabove and beyond in helping me. Super kind and friendly. Thanks Jason!

This is my first time ever going to an REI store, and I was pleasantly surprised. We were going to…read morelook at hokas and on clouds, and they have such a huge selection of items in this store. The service was great too because someone came up and helped us find the right size shoes, gave their own opinion on what shoes they preferred/the pros and cons of each, and they even explained their membership program to us. We actually ended up signing up for the program because it's a one-time $30 fee to shop in their member-only section of the store where they sell returned items for less than market price with a bunch of extra benefits. And, you actually get back the $30 you paid for the membership in the form of a store gift card. So, for example we actually got a pair of men's Hokas for $52, and now we have an extra $30 gift card we can go back to use in the store before it expires in the next month. The member-only returned section has a bunch of things from clothes to shoes to hats, etc., so just for that I think it's worth it.

Clean and modern REI location. Sure, almost everything is name brand and overpriced but the staff…read moreare friendly and you can definitely try on shoes etc in person, which is a big plus. Can't ask much more of an outdoors focused store. I personally like that they have a somewhat well stocked section for cycling and have a limited selection of road shoes, helmets, and bikes.

I normally don't leave bad reviews of business establishments, but I find it very appropriate to…read morevoice my opinion for this specific store location.. I am a full-time Paramedic, and I rarely have the time off, but today was my day off, and I decided to take some time out of my day, and drive to this store in hopes of purchasing some new boots for work. As I walked through the door, the two men behind the cashiers desk, barely greeted me, as if they didn't care for my potential business or value me as a customer. They were too busy leaning back on the side countertop of the cashiers desk having a private conversation, instead of projecting a welcoming attitude, and thus emitting a positive atmosphere.. NOT once did ANY of the employees on shift ask me if I needed any assistance in finding any products. NOT once did they walk over to check if I was finding everything okay, which in fact I was not, because the lack of stock in the tactical boots area was terrible..and NOT once was I given the impression that I was a valued customer, which made me feel very unwelcome, and uncomfortable...I have in fact over the years spent a lot of money at this store for work gear, and presents for my family, and I have always found the employees to be rude, lazy, and unwilling to lift even a finger to help a customer. I didn't say anything because I gave them the benefit of the doubt..but today was their last chance. Due to the ongoing terrible customer service, and quite frankly, an ongoing lack in merchandise sizing and inventory..which I've noticed over the years, I would NOT recommend anyone to to take time out of there busy schedules to spend their hard earned money at this location. I feel that exceptional customer service is a massive driving force behind any business, and as someone whom has worked many years in the customer service field, I find the employees of the Webster location's lack of service, lack of effort, lack of any dedication to the customers needs, and their gross lack in professionalism, is absolutely atrocious.. When I walked out of the store, I made a point to look, and smile at the employee behind the cash register, as I am respectful. Not only did he look back at me acknowledging that I was leaving in a respectful and friendly manner, his vague type of glance, suggested a total disregard of respect. He made NO effort whatsoever to see if I had found anything I was looking for, nor did he tell me "Thank You For Coming Into Our Store Today", and or in conjunction with "Have A Great Rest Of Your Day"..which I feel is an example of a common courtesy which should be implemented in every business establishment for everyone whom walks into their store. I hope that this review is helpful.

Very helpful friendly n best prices. They have a big selection on everything you can imagine.read more

ordered items online. At this time , I've been given three different delivery dates- a no order. I…read morerequested a refund and have been told no. They are saying I have to wait until after the items arrive and I can return them. Difficult to do if you never get the order!

This location needs a serious renovation. It's absolutely ran down and out of style. I walked in…read morehere thinking I walked into a Kmart. While they had a good selection of clothing, the store was just so unappealing to be in and nothing like academys on the mainland.

Three days ago I went to Academy to search for the new Nike Mercurial Vapor XII in a black and…read moreorange color way, pro model, was very satisfied with the wide variety of football boots they have, not soccer its called football also was quite surprised with them having Adidas Yeezy boost which are quite hard to find in regular retail stores like Footlocker raffles or Pacsun. Shout out to the two helpful young gentleman who went the xtra mile to satisfy all my need *wink wink* Maurice and Victor !! Cactus Cactus!! Also no I didnt find the Nike Mercurial Vapor XII's they were expecting a new shipment in the next couple of days.

Worst customer experience ever at an Academy. Not sure they have any adult supervision, but they…read moreneed a leader to fix this. Absolutely shameful. Gonna he very hard to return to Academy.

Friendly service and employees. A bit expensive but it pays for experience employees!! It's not…read moreHomeDepot type lack luster employees!

Selection of hardware is really poor. Many bins empty and hardware such as washers is all mixed…read moreup. I have been here a few times over the last month and its been the same. Very disappointing.

Always great service. Have a huge selection for real fisherman. If you're not sure what to get then…read morethey are more than happy to point you in the right direction and will never oversell you. Will come here time and time again.

I went in here one day just to see what they had. I was greeted by the owner upon entering who was…read morefriendly and offered advice on some thing I was looking at. They mainly cater to the saltwater folks and they have tons of stuff in stock. I would venture to say that they had more tackle than Academy. I did find some items I wanted to buy and the prices were in line with Academy and Bass pro.