Everyone was super friendly and very knowledgeable. Enjoyable experience and will be going backread more

David Koenig is one of the rudest managers I have ever had the displeasure of dealing with…read more I came in today for an interview believing it was scheduled for 1:30 PM. It was actually scheduled for 1:00 PM, and I take 100% responsibility for looking at the wrong time. It was an honest mistake, and I have never been late to an interview before. I arrived around 1:20 PM and waited about 15 minutes before I finally had to stop an employee myself to ask for assistance. Eventually, David came over and informed me that my interview had been scheduled for 1:00. I immediately apologized and explained that I had accidentally looked at the wrong time. His response was, "Yeah, we aren't going to do this today," accompanied by a dismissive hand gesture, before simply walking away. I completely understand that being late to an interview can be inconvenient, and I would have understood if he had decided not to proceed with the interview. What I don't understand is the unnecessary disrespect and lack of professionalism in how he handled the situation. There was a much more professional way to communicate that the interview would need to be rescheduled or that they were no longer interested. I already felt terrible about making an honest mistake, and his attitude only made the situation worse. First impressions go both ways. If this is how management treats potential employees during an interview, it makes me question how employees are treated once they're actually hired.

Nice ranges , proffesional staff and great selection of safety last minute items. Staff RSO…read moremaintains ranges clean of brass.

Walking up to this place makes you feel like saluting to the good ole Texas flag!…read more This spot absolutely became my heroes on the very first visit. After a horrific visit at a close by competitor that has USA in their name... this place stood out like a beacon in the night on a foggy night at sea. Upon entering we were immediately greated within 3 seconds. The gentlemen there welcomed us in as if we were familiar family. We approached the counter and I asked them if they did trades and he said yes but it depends on exactly what I was interested in trading. I went back to my vehicle to show them my trade and a little background and they were more than happy to give me close to what I purchased it for as it was only 2 days old from where I originally purchased it from. They happily gave us a small tour of their facilities and showed us some products of interest. They were extremely knowledgeable about every product there as they are also a gunsmith shop so can also do any type of modification allowable. I was extremely happy to hear that they have a 30 days return policy on anything you buy there. Their nearby competitor surely doesn't have that same policy. The customer service is excellent and I was able to make my trade as well as buy new hardware. I'm also happy to announce that they are adding a range early next year right next to them. I love that small shop feel of a place vs the corporate treatment where you're treated only as a number. In fact, whilst I was there another customer walked in complaining about that same nearby competitor and how bad they were with customer service. Clearly they have a reputation that Texas Underground doesn't have and have been the savior of many. This is my official spot going forward for Ammo and Armory. Be secure and Prosper.

Great gun shop super friendly staff. Red is a great gun smith. Had them work on my HK MP5 and my HK…read moreUSP. Red did some great modifications to my MP5 and my USP customizing them to fit my needs. I am returning today to get some new work done. This was such a great experience.

I called one day to discuss the sale of some firearms and although we ultimately didn't do the…read moretransaction, I understood he had just come from an estate sale and purchased a large number of firearms so he didn't have his inventory. That's OK, at least he was honest and I prefer to do business with Hometown local independent dealers. The guy was super friendly and if I ever need anything, this will probably be the first place I check.

Small local store that sticks consignment as well as new firearms and shooting supplies…read more Great range of smokeless powders in stock in both 1 & 8lb jars. Great to find a small local small business so that I don't have to go to unfriendly and unknowledgeable big box stores.

Outstanding shop! Had some time to explore the town of El Campo, TX, where I found Big Shot…read moreFirearms. The staff are very friendly and willing to help. The prices are great, and the shop itself is fun to peruse. They have some gently used items as well, including guitars and tools. I'm already looking forward to my next visit to the area and to Big Shot Firearms.

We spent the morning looking around the greater southwest Houston area for night sights for a Glock…read morewith no luck. We took a chance and drove to Big Shot Firearms in El Campo and guess what? They had them in stock. Mr. Jay took care of us with great customer service and pricing. He even installed them. We strongly recommend Big Shot Firearms for all of your firearm needs. Thank you again Mr. Jay and staff. *they are also LEO and military friendly.

Rude and uninformed sales staff. Came to buy a used MP 9mm 2.0. The sales person could not answer…read moreany questions and refused to get someone more knowledgeable when i asked. There is a sticker on the gun informing the shooter of a laser. I asked about it and the salesperson said he had no idea even though he bragged about taking the gun in. He then flagged himself several times looking for the laser (it didnt have a laser) but he assured me the gun had gone through a 5 point inspection... the inspection wasnt thorough enough to identify the sticker or the lack of said laser...what a clown show.

They are not qualified , perhaps teaching bad habits to women and children. They have Outrageous…read morefees and mouth diarrhea.

While installing new grip on my Sig, the hammer strut pin decided to depart the galaxy, never to be…read morefound again. Jeremy ordered a new one and it arrived promptly to be replaced. Great job on installing a problematic part!

I accidentally rounded off the screws on the optics plate on my Hellcat when trying to install a…read morenew red dot. Jay got me fixed up with the new optic installed in a jiffy. Super nice guy. Very reasonable price as well. I will be going here for any work on my firearms from now on.

I needed a gunsmith and didn't know who to choose or how much it would cost me to put a rifle back…read moretogether. No matter how many times I tried or how many You Tube videos I watched it was not happening. What got me a bit scare was my neighbor who builds rifles couldn't do it either. So I called R&D Workshop and a very polite young man Tommy didn't laugh at me and said it wouldn't be a problem. He told me I wasn't the first with this rifle not able to put it back together. His name is Tommy. So off I went to League City to find Dakota St which wasn't very easy because it is a very small road. Hint is to park and go in through the side entrance. I was told it would take a week. I said I needed much earlier since I was moving. So I left and got Tommy called me 45 minutes later told me he got it done. I was shocked but not as much till he told me the price: $20!!! I will NEVER go anywhere else!! They don't charge FFL fees for vets and 1st responders.

2nd visit , first was for handcuffs for my daughter's job 5 years ago at the Sheriff's dept. On…read morearrival greeted and told them what we were interested in. He asks my daughter her age and for her ID. He pulls the gun from the case we eyeing . But as he is doing that I observed an couple and another young lady gun shopping as well , but no id is present on the counter in display as my daughter's while she handles the firearm. I don't say anything but I observe, my daughter needs a specific gun for left handed people, he assures her it's ambidextrous. She is currently in gun training so she agrees , I personally don't know anything about glocks, I only shot pistols shotguns and AR-15 , so background ran gun is paid $700+ and packed up , because her class resumed that Monday. My daughter has class and the instructor informed her the gun has a glitch not sure how when it's supposedly a new gun . So at this point the gun is useless and another gun has to be purchased , so new this gun comes with 3 magazines cleaning kit and for less then $700 , Thanks to Bass Pro for the honesty and law enforcement discount. Overall I wouldn't suggest this place to anyone , yea they been around a long time and that could be the problem. Disappointed and unsatisfied with purchase but a sale was made .

I've bought several things here and never had a problem. They are my go to for watch battery…read morereplacement, but I always leave with more than I came in with!!!!!