Flew Ryan Air for the first time last night. Airline is so barebones they actually do something right. Instead of the cringe disingenuous bye bye thank you every airline does as you deplane Ryan Air staff couldn't be bothered and just lets you off in silence. They want you out of their lives as much as you want them out of yours. No seat back pockets either. It's like the Costco of airlines. Bring your own boxes and bags. And if you didn't select the right ticket for a carry on or checked bag they will penalize you when you check in. I saw a woman who had the audacity to show up with a back pack in addition to her cross body mama don't play purse and they nearly tased her. read more

Worst Airline in Europe. Predatory practices. I flew out to Morocco from Barcelona. No problems. On my return flight the gate attendant stopped me and said my carry-on would not be allowed on the flight. No real explanation, just that I needed to pay more. No amount, just hand over a credit card. lmoments before boarding or I would be denied. 80 euros. Stay away. read more

Ryanair is a budget airline. I flew them from Budapest to Barcelona. The ticket counter was inefficient. There were four counters open, but not really. Three agents were helping one customer and two agents were helping another customer. When I checked in at the ticket counter, I was told it would cost 36€ for my bag as it did not meet carry on size criteria. We went to our gate, and my friend told me her Ryanair app said our flight was delayed for 1.5 hours. Even so, our tickets were scanned and we were corralled into a waiting area. In the waiting area there is a priority section and non-priority section. There wasn't enough seating in the non-priority area and some people had to sit on the floor or stand. When it was time to board, we could board at the front or back of the plane. Once everybody was on the plane, we were informed there would be further delays because of weather we would have to pass through or something. We ended up sitting on the plane for about 2 hours. I felt like they could've at least served us water. It was not a good experience overall. read more

All I can say is Holy Shit! To the other one star reviews. Had I researched or read any of these reviews in advance I would have probably had a nervous breakdown and would have been absolutely riddled with anxiety in return potentially setting myself up for disaster by vibrating on a way low frequency but I didn't see any of this until now. What I can say is I had a 5 STAR experience start to finish on my round trip from Barcelona to Porto, other than the overweight man who smelled bad who was seated beside me and wouldn't stop looking at me and the passenger beside me on the flight over. He was creepy. The airport and airline experience was a miracle. I bought my flight WAY in advance for around $35. No, no you read that correctly, not a typo. $17.61 each way! Umm hmmm! Yep! I did read all of the details and I knew I needed to check in online in advance and not at the airport so that's either newly noted or other passengers weren't reading all of the detailed info. I also knew my low fare only covered one small carry on personal item. No problem at all there! I had zero issues whatsoever and was at the airport around 90min prior for each departure. I did notice the priority and non priority (myself, in this airfare booking instance) lining up quite early so I just went with the flow where I'd normally wait forever and try to be the last to board I just jumped in line with the others. Airline staff come by to check your documents and I had added my boarding pass to Apple wallet of course because I couldn't be bothered with printing and all of this was super smooth. In flight service is bare bones and I didn't expect a thing. I purchased bottled water in advance and was only flying on a 90min flight. I honestly felt slightly guilty like ARENT you going to try to charge me something for something or did you just fly me from one country to another for 17bucks. Ryanair was a score of an airline purchase and provided me the opportunity to explore Porto for a couple of days. Based on my experience I'd highly recommend them. I didn't purchase extra baggage or an assigned seat. I also wasn't in air at the time of check in, I really just randomly remembered to look and check in the evening before and it was an online breeze, like two steps done in a few seconds. I'd give this airline a fair shot but be on top of your shit and make zero assumptions, read the details, follow the directions and there's a high chance you'll be perfectly fine. read more

I would like to place a complaint about my flights. In the past week all my flights have been delayed by 1-3hrs causing me to miss other flights, losing out on hotels and having to pay extra in fees for missed accommodations. Once again my flight has been delayed and now I have lost my rental car since we are now arriving after 12am when original we should have arrived at 10:40pm. This has been an ongoing issues my whole holiday and cost me extra money since all my Ryanair flights have been delayed not one was on time. I am currently now going to be suck in Ibiza at the airport when we arrive because the rental is closed and I can no longer check into my Airbnb. I will now have to pay for a taxi and new hotel accommodations once again and this ridiculous. I would like to speak to a manager please. I worked really hard to be able to afford this holiday and because of Ryanair continue delays have ruined my holiday. I have never in all my years of traveling experience so many delays with a company. Worse experience every Ryanair has completely ruined my sons graduation trip!! There planes are all 1-4 hrs late and they don't care if you miss a connecting flight there super rude and I will never use them again ! Also there not low budget they sell there tickets for a low price but get you with your bags fees, seat fees and a check in fee of $70 per person when you get to the airport more than you bought the original ticket for! read more

I bought a ticket to Barcelona with luggage. I get an email stating I need to purchase carryon luggage and preboarding for an additional 9 euros. So I purchase it. When I get to the airport the check in attendant tells me I owe another 60 euros because I didn't check in on line. I explained to her that when I tried to check in online the system would not allow me, but she did not care. So I had to pay another 60 euros. My friends took a later flight but low and behold there flight was cancelled due to a strike, supposedly. Locals explained to us that Ryanair overbooked their flights when they know they don't have planes available. I tried contacting them via phone when I could not check in online but no one answered the phone. I've used Easyjet and Vueling but I e never experienced this type of service in my life. This has to be the worst airlines in history. read more

DO NOT TAKE THIS AIRLINE. Ryanair is the worst possible airline known to man. I traveled from Vienna to Barcelona and they lost my entire families luggage and once they found it, it took then 7 days to deliver it to my hotel, meaning they had it for 7 days and it took them a week to deliver, for no reason. For 7 days they told us they would bring it that day. Then, I was traveling from Barcelona to Malaga and after being delayed for 2 hours, they canceled the flight. Who the fuck does that. The worst service. All of the flight attendants and people who work for this airline have a shitty attitude and have no idea what is going on. If I could give zero stars I would. I am beyond upset with this. Ryanair should not be allowed to fly or be an airline. This is fucking retarded. read more

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The worst airline I have ever flown. Bought a ticket one way for my brother and I to fly from Barcelona to porto Portugal. After waiting nearly an hour to check in we were told that we had to wait in another line for about 1/2 an out to pay 100 euros more to check in. Then we went back to the original line and waited longer. Then we're told before we could check in that we would have to go back across the airport to stand in line again to pay $70 more euros to check in our bags! Then back to the original line to get our bags checked and boarding passes. This took 3 hours. We came within 5 min of missing our flight! I had already gone on line 2 weeks earlier and checked in and chose our seats, and yes paid extra money to choose a seat and priority boarding! This was the biggest rip off I have ever ever heard of! If I could give them minus 5 stars I would read more

This is a seriously awful airline with no consideration for its passengers. No free water; €3 for a ¼ liter! read more

Traveled to Spain in September, 2015. If you use this airlines to fly anywhere make sure you are carrying your luggage on board. I flew from Barcelona to Malaga and back and was charged 55Euro to check 1 bag. The other couple couldn't print their boarding ticket at the hotel and charged them 10Euro/ticket to print it at the airport. You have to get out of line and head to the desk where there more people waiting in line. What a JOKE. There is no assigned seating and they do not board by groups. When you see people standing in line to board, get your arse up quickly so you can have a better chance in finding a seat. Lesson learned the hard way!! read more

Do not fly this airline. My husband and I were flying from bcn to Porto. When we see the agent she only looks at our boarding pass and nothing else -- sees priority boarding and tells us we need to bring our luggage upstairs.  This is our first time flying Ryanair and we had no idea what was going on. We paid extra for priority AND and additional 20kg baggage per ticket (for both my husband and I).  We then proceeded upstairs as the lady told us to and we had to go through security, take our all our liquids, which we initially didn't separate since we had expected to check our luggage.  Once we were at our gate we immediately asked the gate attendant who had us measure our luggage and pretty much said that we need to go back downstairs to check the bag (not an option since we'd miss our flight), or if we bring it on the plane and it falls it's now their fault.  I told them that we paid for the additional luggage check in and the whole point was because I'm pregnant so I didn't want to carry the bags. She replied very rudely with "that's not my problem." I'm completely appalled by the rudeness and incompetence that we have faced with this airline. We have flown airlines all around the world and have never faced anything like this before. Firstly, we paid for the extra check in luggage and was denied it by three airline workers both at the downstairs check in at bcn and by two people at the gate at bcn. Secondly, they we're extremely rude .... read more

DO NOT FLY WITH RYANAIR!! What a terrible company and a bunch of thieves. They will charge you extra for not booking your ticket in advance. They will lie to your face and try to get you to pay more than you have to. They will tell you they don't accept cash when they actually do... And then taunt you with the fact they won't give you your money back. They will tell you to call customer service except.. They don't have a working number!! I implore you to avoid this company at all costs or you will end up paying for it through hidden fees. Safe travels. read more

Dear tourists, DO NOT buy flight tickets from this company. I flew with Ryanair from ibiza to Barcelona and I must say it was one of my worst experiences with an airline. As a traveller, I've been to many countries (European, middle east, south and central America ) and never came across such terrible and agressive people. They will not give you an answer, sending you from one office to another to waste your time. Do not buy from them, it seems cheap at first but will cost more with their hidden fees. If you choose to fly with them, read the Terms and Conditions because they will use it against you to avoid any responsibilities. read more

Ryan Air is the absolute worse airline in the entire world. There may be some airlines in the Antarctic that are worse but I doubt it. There customer service is terrible and the are totally unorganized. Our flight was late today, it was supposed to depart at 20:40 but then it was listed at 00:30. It was listed at 00:30 on every terminal we valued find, then they decided to switch gates and depart at around 21:30. There were around 20 passengers that missed the flight. When we went to the office to complain they said it was our fault. They would not listen to us nor did they even care. We had to wait until the next day at 8 am to catch another flight on another airline. No refunds, no sorrys nothing, I will never take this airline again and you shouldn't either. read more

Ryanair has the absolute worst customer service of ALL the airlines I've ever flown with. I will never fly them again unless my very life depended on it! I really don't want to get into the details but the luggage check-in is the last place you would expect problems. The clerk basically lied to me about what I needed to check vs carry on. She was rude and not accommodating. Even the employee next to her told me I was correct. I was talking with other passengers in line and they all had bad things to say about Ryanair. I'm glad I only have a one way flight with them from Barcelona to Venice. I definitely do NOT recommend them. Even if the flight is cheaper. Not worth the headache!! read more

Worst ever. Their online check in doesn't work and when you show up over 2 hours early to check in at airport they charge you 65 euros per person to check in. This is a terrible company. Also the the ticket agent didn't like our attitude and threw our credit card back to us and said "you don't want to pay? Here don't pay!" And attempted to refuse our payment and make us miss our flight. Never again. read more

Absolutely terrible. Lost my cases and then refused to help and clarify what I need to do. There where no Ryanair staff in the airport and the only guy left in the luggage hall didn't speak English. Non of the support numbers work and when you do manage to get to someone they either put the phone down!! Or say they can't help Never again will I travel with Ryanair. read more

Horrible! Would never travel on this airline again. Waited one hour for my luggage, and I didn't even have to check my luggage. Horrible customer service! read more

Worst airline experience. Yes was cheaper to fly to Europe, but rather have paid more for comfort and service! No drinks or snacks offered during my 9 hour flight. I was so thirsty and not even a cup of water was available. I had to pay$5 for a bottled water. Very small and narrow isle to get to bathroom, which smelled! Once, I had to go and the Stewards were in the isle with cart and I had to hold it for over half hour till I could squeeze by. read more

I would give the rating a big zero. We went to the BCD airport for our 6am flight to Venice. We waited in one of the long lines to check in. By the time we were at the counter, the agent asked for check in bard codes; the web site didn't allow check in the night before. So we have to pay extra and we were sent to another place so that they could collect the fees. There was a long line there as well and the line progressed slowly. By the time it was our turn, the bar codes were found in the email so we rushed back to the check in counter. She checked in five of us but for some unknown reason one person in our group didn't have the bar code; we were told by the travel agency all bar codes had been provided to the airline. So we ran back to the other window to pay the fee. By the time the fee was paid we missed the flight. Now we had to pay change fee. The rebook made us to stay in Barcelona for one night while we have already paid our air b&b reservation in Venice. The whole fiasco would seem to be a scam to con travelers for $$ in the worst possible way. I hope the airline would find ways to stop the practice. read more

If I could give a 0 I would! DO NOT fly with this company! Initially the ticket looks cheap but then you pay for bags. If you don't read every terms and conditions you will miss that you must check in 2 hours before your flight through their website. We had issues with it and thought to just go to the ticket booth and come to find out that if you didn't check in 2 hours before there will be another additional fee! Initially the worker told us 15 euros per ticket but when we got to the ticket booth they told us "he was wrong it's 45 euros each." Trying to deal with that, we noticed 6 other people had issues with the website and their response was oh well you have to pay. Very horrible customer service and just don't care about you or your flight but just the money! read more

I have no problem with economy airlines, but they should always be very clear about their fees. If you don't check in 2 hours before your departure ONLINE, they will charge you 55 euros per passenger just to check in for your flight. We were in line ready to check in 90 minutes before our flight, but that wasn't good enough since the online process was closed. Did not see this information anywhere during the purchase process. Just beware that there are hidden fees everywhere with this airline! And they are not upfront about them. Very unethical business practices. read more

garbage airline. Flew for the first time today and was charged 55 euros for not checking in 2 hours prior. None of their booking emails to me indicated this was required. read more

Make sure you check in before you get to airport or they will hit you with 50euro fee per person. Whole issue could have been avoided had we been given correct information at the ticket counter when we arrived and inquired. Instead, they sent us to wait in line to check in baggage without boarding pass. Lady at bag check was lovely. If only the first woman we encountered had been more awake, all would have been fine. Missed check in by 1 min so had to spend 100euro. read more