needed assistance and decided to call this business at 18885310994. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18885310994. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18883250268. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18556576600 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18556576600 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed help. I decided to call this business at 18337089019. The business answered my call quickly. The person I talked to on the phone tried to help me much as they could. I had to talk to someone but the second person from the business was better and they gave me the right information, about the business. It was not great. It was okay. I am writing this to tell people what happened when I dealt with the business. I am sharing my experience with the business. read more

I needed assistance and decided to call this business at 18556576600 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18556576600 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18556576600 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18556576600 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18556576600 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18337089019 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18556756001. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

I needed assistance and decided to call this business at 18556576600 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. read more

Veuling Airlines Nickel and dimes you for every little thing from luggage, to which line you stand in to board the plane and seat assignments. It doesn't stop with these guys. You are not carrying on luggage without paying and they are strict about luggage size. If you want to sit with your family you had better buy seat assignments. No free drinks including water. No reclining seats. No charging outlets. Basically no extras. Fees at every turn. They did leave on time and the flight itself was good. read more

Definitely a budget airline! Took a flight from Basel to Barcelona and service in Basel excellent, including their wheelchair assistance. The flight was only slightly delayed but totally packed flight! There was a limit on carry on of 10 kg and they were very strict with this. Also strict liquid limits, my 3.8 oz lotion was confiscated. There were no free drink or food options...only pay ones. But on their last flight of the day, you can get 50% discount. Seats are all small and do not recline and there is no entertainment. Luckily we only needed to fly this airline once on this trip! read more

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Vueling feigned concern for my experience in their "response" and asked me to DM them, which I did. In my DM I informed them that I would make public what they said. They informed me that they had no request for assistance, despite the fact that I have an email from them informing me that they were working on that request. Their response to my statement that Heathrow had the request in their system was that the Heathrow people probably didn't check. Funny thing about that: they asked us if we were [they used our names], so they gave them to us. We didn't give them to the Heathrow staff. So, this is Vueling's response, to double down. Again, I urge in the strongest terms, do not fly them. They clearly don't care about their customers, especially their customers who need assistance or are handicapped. read more

I had a very disappointing experience with this airline. My flight VY7831 was disrupted due to technical issues on the day of travel, which led to major delays and eventual cancellations. I ended up getting a replacement plane 4 hours afterwards, and arrived in Barcelona at 4.30pm so I ,issued my flight to Banjul The Gambia I was being delayed for over 24 hours, had to stay overnight, and was forced to cover additional costs like luggage fees which we're paid for and transportation to and from the hotel. What made the situation worse was how the airline handled our compensation claim. We submitted a valid claim under EU261 regulations, but they responded with incorrect information, stating we were notified more than 14 days in advance, which is simply not true. The disruption happened on the same day as the flight. The whole experience caused unnecessary stress and financial loss, and the customer service we received was extremely poor. It shouldn't be this difficult to get fair compensation when the airline is clearly at fault. Overall, I would not choose to fly with them again. read more

The bad reviews are correct and unfortunately i verified it. Short delay became 7 hours. Pay for luggage space and asked to make room for others. Employees are probably tired of dealing with irate customers as they also are not friendly. I def wont be flying with them again. They may offer the only direct flight from Florence to Barcelona but dont do it... take a different route.. read more

Vueling is a low-cost Spanish airline based in Barcelona; I flew with Vueling for the first time from Manchester in August 2024. Vueling's main base is at Barcelona-El Prat, which is the Airport that I flew to on my recent trip although they serve many cities and countries around Europe, even reaching into Africa. My experience with Vueling wasn't too great - I found the booking process to be overly complicated via both their app and website - just because they're a low-cost airline doesn't mean they have to make cutbacks to the website too. My seat reservations were changed multiple times from the point of booking to actually arriving and checking in at the Airport - I was also denied the chance to change my seat reservations, even at an extra fee. We travelled as a group of three, and as the seats are in rows of three, it would have been perfectly straightforward to put us all together but it didn't work out that way. To make matters even worse - the group next to me was a family of three, and was in the same situation where the father was separate from his partner and child, with seat switching not possible, I had to put up with a misbehaving child next to me for the entire flight who kept going into my space and even head-butted me. I understand the Airline can't be responsible for other passengers' behaviours but surely to split up a group for no reason makes no sense. I had to request special assistance for a member of my travelling party - it was possible to add this during the booking process but again there was no confirmation of this - a few days after booking I attempted to use their chatbot to get a confirmation of this and I found it next to impossible to speak to a human, I later did receive an email in Spanish which related to the assistance, but this appeared to be impersonal and an automated reply. I did have a small delay waiting to board the flight and I was unhappy with the level of information provided by the Airline regarding why this delay was taking place and how long I'd expect to wait, so the boarding gates were uncomfortable and crowded. The Airport facilities at Manchester were very poor as they used Terminal 3 at the time of my flight. However, it is positive to hear that they are relocating to the newly renovated Terminal 2 in November. WiFi is available in-flight as well as a basic selection of food and drink, not really much for gluten-free, but that's fine for a short flight. I wouldn't use Vueling again if I had an alternative, mainly due to the poor customer service, difficulty making the flight reservations via both the website and app and lack of information provided to passengers. 2* read more

Vueling - Airlines Near Me - Barcelona, B

I flew Iberian airlines 10 years ago and remembered not have a good experience. I must have had severe amnesia because I foolishly booked a flight with Iberian Airlines. Thinking that after 10 years that the service would have improved. I was sorely mistaken. There was absolutely no human to speak with and calling the help desk was useless. The delay was over 12 hours and counting. I'm writing this review as I am waiting. I took a flight from Naples with a 2 hour layover in Barcelona. As soon as I left the airport, the airport screen stated at 12 noon that the flight was delayed until 22:20 pm. I was given no voucher or accommodation. I am writing this review at 1 am. Over 12 hours after the flight was suppose to leave. There was no representative from Iberian airlines. It is nearly impossible to speak to a customer representative. Many of the passengers attempted to contact Iberian Airlines with no success. I have been there for over 13 hours and all during this time, I have had zero updates about the status of the flight. No text messages, no emails, no calls, no customer relations person giving updates Nothing My suggestion to future customers DO NOT FLY WITY IBERIAN AIRLINES I have flown twice with them and have regretted it. Save yourself the frustrating and unnecessary stress of looking at a monitor that changes every hour stating the new time for departure is 90-120 minutes away, only to have this updated with a new time 1-2 hours latter If I could give a negative number, this airline would definitely deserve it I can not emphasize Please DO NOT FLY WITH IBERIAN AIRLINES You will thank yourself read more

Vueling - Picture of original flight at 1400 Delayed to 0300 - Airlines Near Me - Barcelona, B

One Saturday I flew from Italy to Barcelona-not one single passenger bag made it. I got a call two days laterbto pick up my bags at the airport and all the bags were thrown in a pile, in the terminal. I had to dig through the pile to find 9ur things. And Vuelling, doesn't give one damn about it. read more

Old, dirty plane. Delayed. Surly, rude stews, one of which accused me of accosting her when she backed into my arm with her food cart. The fully booked A-320 was old and dirty. Beverage service is a joke on a 2 hour flight. Bus from the plane to the terminal in Barcelona, no boarding ramp. They did, however, allow several pounds of overweight luggage. read more

Vueling - At El Prat in Barcelona on the day of my flight. - Airlines Near Me - Barcelona, B

they lost ny luggage. ruined my vacation. had to purchase new clothes and lost my medicine

I purchased a direct flight from Paris to Lisbon, but Vueling unilaterally changed my ticket to a connecting flight. They refuse to offer a full refund and cannot provide another direct flight. This is a clear violation of EU passenger rights (EC 261/2004). Very disappointing experience -- I would not recommend booking with Vueling. read more

Terrible airlines. pay more and fly someone else. They cancelled flight in May and been trying to get compensation for two months. No phone number, keeps saying 30 days to process. You are not really saving money. your time is more important. read more

This airline doesn't seem to get good ratings, but I was pretty happy with our trip overall. We flew them by booking through Iberia, from MRS to BCN and we chose to fly, because it's slightly less than an hour, compared to a train which is more than 6 hours. The plane was all economy style seating, but we didn't care, since we were only on it for an hour. The crew seemed decent and though we flew in really bad, stormy weather, the pilot did a great job. So, I'd use them again. read more

This was the worst flight experience I've ever had! They were making everyone pay $120 to check carry on bags at the gate during boarding. Keep in mind I had already paid a premium during booking to have a carry on bag. I personally will never use this airline again. The flight crew was nice but the gate crew was extremely rude and disrespectful. read more

I am very surprised how easy it was to travel with them. 1. Cheap: they are the cheapest option 2. Unknown: To me personally, never heard of them, so I was very suspicious, but it was a pleasant flight 3. Stickler to charge everything: including carry on luggage 4. No food/service included I would recommend this to save money and time as they have more frequent flight. Just read the fine prints and follow the rules and you will be golden read more

"Expectation is the mother of all frustration." - Antonio Banderas In between my British Airways flights, I caught Vueling, an economy airlines based in Spain. I ignored the overall bad reviews and took a chance with the low fare and ¡Hoy! Spanish Movie Star flight schedule;) Like Antonio said I had little expectations boarding my flight. Yet, I found Vueling exceeding what the reviews said. My flight from Paris (CDG) to Barcelona (BCN) via Airbus. Flight crew was friendly and professional. And the flight itself was smooth with no delays. Solid 4-Stars! In the end, I'd fly Vueling again with no hesitation. Just don't expect Boujee as it's simply a "puddle jumper" to get from one European country to the next. To me, it was a perfect choice for short travel in between my long British Airways intercontinental flights. Te Amo;) read more

Vueling - Barcelona, Spain is what's up! Feelin' like "Mr. Big" again ;D - Airlines Near Me - Barcelona, B

I don't think fliers know what it means to fly a low cost, no-frills airline. They all seem to think they are going to get five star service. Hint: you're not! If you are low budget you can navigate the system to the best of your ability and save $, else if you want full service then you will pay regular price. Luggage check-in was simple, queuing for boarding was clear. They run a real tight ship at the gate as passengers are lining up in the gangplank as others are still deplaning. I do have a deal breaker though, the seats do not recline. I would only use them on flights less than 45 minutes. Also, I think it may be their covid protocols but they deplane five rows at a time. This definitely adds quite some time so be careful about connections. read more

Booked a short one-way flight from Barcelona to Bilbao. Our incompetent pilot made TWO botched attempts at landing and was unable to do, blaming the weather. However, according to arrivals data from the Bilbao airport, several other flights landed just fine within a few minutes of when our flight's incompetent or impaired pilot could not do so. I think the BIO Tower wisely refused to give him a THIRD try at endangering the lives of passengers and he had to turn the plane around and return back to BCN. I then had to take a grueling 7 hr bus ride to get to Bilbao 9.5 hrs later than scheduled. I emailed Vueling demanding a refund, and got an automated reply stating, "We confirm that we have received your message. We have taken note of your comments and we have forwarded them to the relevant department to take the appropriate measures." It's been a MONTH since then and no other response. I tried calling their "Customer Service" line in Spain -- they have NO toll-free or USA phone number, so it will cost you -- only to get endlessly looped in their automated phone system multiple times, or told "Please hold for an agent." and then their system would immediately drop the call. Reading other reviews here and elsewhere, it is apparently Vueling's policy to simply play dead and keep your money. read more

Vueling - Our return flight path after Vueling's incompetent pilot twice botched the landing and had to do TWO emergency pullups at the last second. - Airlines Near Me - Barcelona, B

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Well, during this difficult time globally, it's hard to write a negative review for a company. But Vueling has made it easier for me. We booked a short flight from Venice to Barcelona a while ago, way before the Coronavirus was a threat to anyone. So when this virus spread across the world rapidly, out first thought is perhaps we need to cancel. But as weeks passed, the situation in Europe have gotten worse. Both countries: Italy and Spain are on lockdown. Plus, our flight from Los Angeles to Europe was cancelled by the airline, and the government of Spain has aggressively advise against flying unless it's absolutely necessary. With all these factors in place, Vueling Airlines still claims our booked flight is on schedule. On top of that, their website is confusing. It does not allow ticketholders to change a booking, nor allow us to request a refund to original form of payment. I took it to their Facebook page and learned there are A LOT of very upset customers in the same boat. Some who said even 2 days before the scheduled flight into Italy, their webpage still says it's on time, even though the entire country is on lockdown. The consensus is Vueling is playing tricks, purposely not canceling any flights so they would not have to refund any money, hoping the customer will cancel and lose out. Also, they only offer vouchers that needs to be used by the end of 2020, which apparently is not allowed accordng to Spain's Aviation Agency (see photo) Needless to say, no one that's been given the runaround by this airline holding the funds will be flying with them, ever. Note: This review is dated March 24, 2020. For people reading this far into the future, we're going through the Coronavirus that's affecting the entire globe. read more

Vueling - Read my review! - Airlines Near Me - Barcelona, B

Vueling = Crap There are things we expect from a low-cost airline... small seats, added costs for luggage, added costs for carry-ons, added costs to reserve a seat, added costs for food and drinks on-board, etc. These are things we expect in exchange for low airfares and good routes. What we DON'T expect are spectacularly rude staff, and malfunctioning check-in equipment that leads to Vueling-caused colossally long lines served by one single arrendant. I don't know what events in life lead a person down the path to working for Vueling Airlines -- but it must some kind of horrific descent into hell. Needless to say, the journey ends in the desparate sadness of being the singe attendant to a line of more than 200 unhappy people. read more

Vueling - Hundreds stranded by Vueling... - Airlines Near Me - Barcelona, B

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Our flight was Cancelled on the evening of our trip, we couldn't talk with anyone at Veuling because everything is On-Line with no staff available to help reschedule flight to another day. We never received any notification from Veuling in regards to the Cancelled flight, and no apologies as well. I wouldn't recommend this airline to anyone traveling to Barcelona, Spain. read more

the worst customer service ever...VERY difficult to get help from a human, and when i finally did it was useless and rude...stay away from Vueling read more

We already had one bad experience in Vegas, so whenever any flight announces that flight is 30 Minutes late or 1 hr late, we get scared easily whether it will fly or not. And the thing with budget airlines is they don't care much I guess. We had a flight with Vueling VY6106 Barcelona to Rome at 6:20 PM. We reached the terminal, did security and were standing in the boarding line. The flight was 2 hrs. Late and I was scared about the same outcome. And here they announced, the flight is canceled. Run to the main counter, there I feel like I am in some sort of competition, if I do not reach on time, I won't get the next day flight and that's true. You have to be in the line ahead then others, otherwise chances are you won't get the same/next day flight. We were on the Europe tour and our Rome itinerary was fixed and the next cities (Venice-Florence-Pisa and 3 more), every city's itinerary was connected. We even told them at the counter that gives me any flight, but they were no help. Our next day in Rome got wasted completely. Though they provided hotel accommodation and meals, that's not what I wanted (between hotel was 60 Km from the airport, it took 1 hour, but it was good and food was also good, so no complaint in that). Horrible experience with Vueling, I know it's the case with all the airlines and no one is 100% perfect but at least give us the reason. They just said technical glitch and that's it. They gave the next day noon VY 6104 flight and we reached our Airbnb in Rome at 5 pm. ( I am still in touch with those sites who says " file claim with us and we 'll help you) The flight was okay. Leg space was okay too. I am 5'10". We ordered in-flight food. The price was really low considering it's in an air meal. We ordered the club sandwich and chicken rice. Food was okay, anyway your taste buds do not work 100% so high in the air. read more

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If I could give 0 stars, that still wouldn't be low enough. I have never had a worse customer service experience in my life. I have tried to get into contact with an actual human at the company, but they don't seem to exist. My flight was canceled just a few hours before departure, and there was no timely rebooking options provided. As a result, I had to cover the cost of an additional night's stay, purchase a train ticket to reach another airport hours away, and book a new flight to get to my destination. On top of that, I never received a refund for the original flight, my checked bags, or the seat I paid to select. When I submitted a reimbursement claim through the airline's website, I received only a vague, automated response days later with no real explanation for the denial. This cancellation caused significant disruption, added expenses, and a complete lack of accountability from the airline. Based on this experience, I will never fly with them again and I strongly advise others to do the same. read more

We took Vueling to Tenerife today. Within the terminal, they didn't tell us the gate number until 7 minutes before boarding, talk about cutting it close. We were on an Airbus A320 and they bused us there on the tarmac. The plane was pretty clean, and the seats, although not reclinable, were comfy. Flight attendants were nice and helped people get on. read more

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Worst airline. Stupid fees. Pay for water. No service. Never again. Much worse than Spirit and Frontier. read more