We used Mike the Plumber for a variety of projects over the years, including most recently, the…read morerepair of an outdoor spigot. They always do excellent work. I like using this company alot. First, they always show up when they say they will. Second, their plumbers know what they're doing. Third, their guys have pointed out a couple of potential issues along the way which weren't part of the original scope of work, but nonetheless were pretty helpful to know as a homeowner. I know that pointing out issues is kind of like upselling, but it actually didn't come across as upselling because there wasn't any pressure to do the work. And that information you get is pretty helpful. The only downside to working with them is the price. They are by far the most expensive plumber I've worked with in the area. I kid you not, one time I got an estimate from them and as I reviewed their email in the middle of a Zoom call, I literally said out loud "holy fucking shit bro" not realizing my mic was on, which was a bit embarrassing. That said, I later agreed to the proposal because nobody else was available as fast. So yeah their availability and their quick response time is definitely important to me. I don't always use Mike's, sometimes they get undercut on price by a company that can come out quickly. But I know that when I do hire them, I will be in good hands, though with a lighter wallet. Four stars. Keep them in your contact list just in case!

Our disposal was locked, Adam arrived and was able to break it loose so we didn't need a new unit…read more He said that we should run the disposal every couple of days to keep it running smoothly. The leak we see from upstairs is probably a plumbing joint that has come loose or a crack in a pipe. Adam said that he would recommend cutting into the ceiling and checking out the piping. Excellent service tech, great company to do business with.

Horrible, left me with an unfished installation of a water heater - leaving two pipes exposed and…read morenow I have to find and pay another plumber to finish it. Joe also charged me for a comfort pump that was never installed. I'm out hundreds of dollars, and a potentially dangerous situation. He kept telling me he would come tomorrow but after a week his mailbox was full and he never came to finish the job. Very disappointed, frustrated and aggravated. Do not use Joe Bolobanic from Perfect Plumbing & Rooter, LLC.

Had a gas leak on a single 2' section of pipe with a cap that needed to be replaced. Joe responded…read morequickly and came out same day, awesome. He seemed like a great guy and didn't have all the parts he needed in the van so offered to come back the next day - no problem. He came back, completed the "repair" and was paid $350. When I contacted the gas company to have the gas turned back on they came out inspected the work that was done by Joe and alerted me to the fact that the repair wasn't done to code and was a safety hazard. As a result, they could not turn the gas back on. I called Joe and he said he would be back the next day to fix it correctly...and the next day came and went...unfortunately didn't hear back from him. I would strongly recommend avoiding this company for any gas work, maybe they're good with sinks and toilets?

New to Palm Beach County I needed a plumber so I found one on Thumbtack!…read more Trust Rooter sent a plumber that was not only proficient but a confident professional! He was on time, courteous, and knowledgeable... So happy I found them, and Ive no hesitation to recommend them! Beth E Foote Boynton Beach

Our water heater went out the night before we were leaving on vacation - late. Called trust rooter…read moreto have an emergency visit, the call line gathered all the information and confirmed someone was in the area. Minutes later a technician called us to go over the problem. He guided us through some steps and confirmed we would be ok until the morning and he couldn't do a replacement that night. Raul the tech was at our house first thing. He was friendly, knowledgeable and very efficient. We were back up and running by noon so we did not have to miss our trip. Once we came back we had other questions/concerns and he did a follow up visit with us. Highly recommend!

Service was great. Emmanuel showed up within an hour and work quickly, and cleaned up…read moreWill use again.

Super efficient and accommodating! Gets the job done. My go to guy for sure! I called him to help…read morewith our hot water and he came right over! Don't hesitate give him a call today! No job too big or too small!

Honest, thorough, knowledgeable and prompt. Dave explained the whole job, pricing and work options,…read morepros and cons. Listened to my concerns and patiently and thoroughly answered all my questions. A good experience.

Matt & Sebastian usually come to the home in Palm Beach that I manage, they are extremely…read moreefficient, reliable, and so kind. They come at a moments notice...they make me feel as if we were their only client. They always trouble shoot and find the source of the problem and fix very quickly. In my 20+ years as an Estate Manager, I have never had such excellent Service. I highly recommend them!!!!

they were quick, efficient, and fixed my problem as expected. The technician was polite and…read morecompetent.

Roto-Rooter gave me 5-Star service for my bathroom commode problem…read more They were at my place in a bit over an hour after I called them. Their service man found, and fixed my problem, quickly. I've nothing but the absolute best respect for their quick handling my problem.

Excellent service and very professional installation. My new water heater is working great. I'm…read morevery satisfied with the service. Thank you!

These guys did a great job on a recent plumbing project I had…read more I had them come by for an estimate the other day. At the last moment before the plumbers arrival, I had to rush out and pick up one of my kids because my wife was running late. Despite the change of plans, he persevered, kept in touch, assessed the situation and gave me a price without any hassle or drama, which I appreciated. Some companies are not able to give estimates without both homeowners there walking thru everything which is ridiculous. Anyway, he came back a few days later, showed up right on time for the job and got to work right away. There was minimal disruption and the guy worked very well independently. In the end the project was completed successfully and everything was done exactly as I wanted. Five star work! It's kind of cliche but it's a little hard to find a good plumber these days. I'm glad to have found these Star Line and will definitely be using them in the future.

I highly recommend Mike. He is extremely versatile in his skill set, very reliable, and…read moreconsistently does quality work. What I value most is that I can depend on him and fully trust him to handle projects properly, especially since I manage the property remotely. He communicates well, follows through on what he says he will do, and gives me confidence that the job will be done right. It's difficult to find someone with that combination of skill, reliability, and trustworthiness.

I hired this handyman to repair a closet shelving system that had pulled away from the wall which…read morewas being used for ordinary clothing storage and was not overloaded beyond normal household use. He assured me that the repair, including the anchors he installed, would support the weight of the clothing and items normally stored in the closet. Unfortunately, only about a week after the repair was completed, the entire system failed again and collapsed. The shelving and clothing ended up on the floor, creating a significant mess and forcing us to empty the closet once more. When I contacted him, he stated that the anchors he installed had held and that the real issue was that I needed an entirely new closet system. However, this was not what I was told when the repair was performed. Had I been advised from the outset that the existing system could not be safely supported or that a replacement was necessary, I would have appreciated that honesty and made a different decision. What is most disappointing is that despite the repair failing after only a week, he refused to return and evaluate the situation without charging an additional service fee. I understand that not every repair is guaranteed forever. However, when a repair fails within days and the customer relied on the handyman's representation that it would support the intended load, I believe standing behind the work and at least reassessing the situation is reasonable. Based on my experience, I cannot recommend this service. **UPDATE: With respect to Mike's response, many of the implications are categorically false, namely, that what is remaining of my closet is still usable and "hanging". The anchors screws, and brackets have bent and are misshaped. He also indicated fixed my toilet for "free" when, in fact, he actually exacerbated the issue and spent no more than a minute looking at the toilet and twisting the float and fill valve. So the contention that he was being generous with his time is unfounded. With respect to the text messages he's alluding to, admittedly, he did indicate he did not warranty his work, but also claimed "I'll also say this, I've never hung any shelving in somebody's called me back later and said that it came down". Moreover, "I can tell you that it's gonna go in with anchors at hold 220 pounds each and there's probably gonna be three or four so outside of that hopefully it lasts a long time". That said, given the estimated weight of the closet was no more than 150 pounds, that was less than 35% of its intended total weight, which should've held it without incident. Moreover, it's only been one week as opposed to two since he performed the job Finally, the mere fact that he wouldn't return to audit the job or two provide structured guidance and repair onsite as a gesture of Goodwill is woefully inadequate.

They replaced my ten year old water heater two weeks ago and replaced the leaking flap and valves…read morein both toilets today. Their service, starting with a phone call, was courteous and professional. Their disclosures are transparent and they give you the cost of the job up front. Kudos to Yo and Mitch for showing up on time and being patient with an aging property. And, thank you Martha for getting me in this afternoon.

The representative Lonnie a professional spectacular Plummer. Clean and courteous. Thank you for…read moreyour service. Buckeye Plumming

The service man, Richie, was professional, friendly and did a great job!My sink was clotted up and…read morehe fix it and left my kitchen clean.

Do not trust this company. I called them for a simple running toilet. The technician explicitly…read moretold me it would be $95.00 for a "rebuild." I verified the price with him, he confirmed it was $95, and had me sign to authorize the work. As soon as the job was finished, he hit me with a bill for $295.00. When I protested, reminding him that he promised $95 and that I never would have authorized a $300 repair for a running toilet, he refused to honor his word. Stating, " I cleary said $295." I immediately called their office, hoping for a resolution, but the woman on the phone was incredibly argumentative. She kept insisting it was a "fair price," completely ignoring the fact that I was lied to about the estimate. For nearly $300, I could have bought a brand-new toilet. This business is dishonest, unprofessional, and lacks basic customer service ethics. Avoid them at all costs unless you want hidden fees and an argument.