I want to start off by saying I would rather not post anything negatively if I could, but this…read morerecent experience was so unprofessional. I would give zero stars if possible which I rarely give negative ratings. My experience with their front desk was terrible and toxic. I called to inquire about what specific treatments were done on a property I just bought from a friend. I had just hung up from a phone conversation with my friend who told me that he did not know what treatment was done on the house but that Arrow would know. When I called, the lady who answered was focused more on the issue of renewal vs creating a new contract than on answering my question about previous specific treatments. When I asked her again about previous treatments, she told me it was "general pest control" that was last done, but could not explain to me what that entailed or what had really been done. She told me she would transfer me to someone else. The new supervisor lady I got on the line began to talk over me every time I began to gently ask the question about what specific previous treatments were done on the house. She kept talking about the importance of setting up a new account and that I was not allowed to renew services that my friend had for the last few years. I did not ask her that question or for that information. She was more focused on money than what I was trying to hire this company to do...which was to deal with a mouse problem. I tried to redirect the conversation and explained to her that I tried to ask the lady earlier about "general pest control" and was wanting to get specifics. Then I was told I would be transferred. The older lady then blatantly mocked me on the phone, spitefully laughed, and told me "You weren't 'TRANSFERRED' to me. I'm sitting right next to her'" (referring to the earlier lady I spoke to). I ignored this behavior and then repeatedly asked about the specific treatments used and she rebuffed each question and refused to answer. Being a pest control company, I wanted to know if services covered mice specifically and what they would do...which I never even got an answer for. It could be as vague as...."we set out mouse traps/ bait"...for example. I did not mind, but I needed to know what services were covered in what I'd eventually be paying good money for. I did not even ask them for a quote because I knew someone needed to look first. This was a general inquiry, which couldn't even be answered by them. She then told me to call my friend to ask about the treatments on the house even though I told her repeatedly that my friend did not know. In their google response to another customer complaint below, they literally stated what treatments were done in the public retort. Yet, they refused to tell me privately over the phone about previous treatments on the property that I own? Companies keep records of what services were done. They even had their computer pulled up to view this information that the first lady had told me about. When it became apparent the supervisor lady was trying her best not to be helpful and mocking me repeatedly on the phone, I hung up. From previous google review of the company, it seems like they used to be a good extermination company but were bought out recently. After experiencing their customer service and how focused they were on the money they'd charge me versus actually trying to help me come up with a treatment plan with exterminating mice...I'd say this is a waste of money. Just like hiring employees for a job, I'd rather hire the person that can tell me what they'd do to perform and meet the goal rather than the person holding out their hand demanding a paycheck before their first day of work! This gives you a glimpse of what you would be dealing with in the future when using them or should any issues arise with their service. Here is a link from the BBB detailing their customer service within the last year or so. Aligns with my experience with them: https://www.bbb.org/us/ok/broken-arrow/profile/pest-control/arrow-exterminators-inc-1025-18183722/complaints

Did not call me over the bill (had my phone number). Did not even send and email stating I was past…read moredue, just spam promos. Never got a piece of mail at my current address. Sent me to collections over $60 which I would have happily paid for if I knew I owed it. I thought it was taken care of by the rental landlord at the time. Didn't know it was an issue until my parents received a collections note in the mail in my name. My credit is permanently dinged and they were not helpful when called. Customer service was condescending.

I had the company work on a foundation years ago and they were awesome! Tried to get them out today…read moreand the customer service was awful!!! Do not recommend

They were the best investment we have made on our home. They provided service that was above and…read morebeyond. We needed what felt like every piece of wood under our house replaced and they got it done. They were also able to install a sump pump for us. When they brought sod to cover up the spots they dug up, their team went beyond the job description and even covered a bare patch left by our plumbers.

Please read my prior review. This encounter was exactly the same. Admittedly, Bill & crew should…read moreknow this yard by now. Still fair, careful, polite, professional, willing to discuss the work, are proud of their profession and their longevity in it. Honestly, I find the bad reviews difficult to swallow. They cleaned up practically before each job was done. They were raking whilst still trimming.

Midtown was the second service I called for an estimate. It came in right about where I thought it…read morewould. They came on the appointed day and took care of business. I was pleased. The first place I called bid nearly three times higher and said it would take two day.s. They got it all done in around 4 hrs. Including grinding and haul off, which were separate charges but reasonable for a 40-50ft. tree.

My experience with Mosquito Joe's has been positive for the last two years. Matt was so…read moreprofessional and efficient when he treated my yard last week. I highly recommend this company.

I have employed Mosquito Joes to treat my yard for many years and was happy with the service until…read morerecently. I have a large water feature filled with ornamental fish, and last month they got the pesticides into the pond and I had to watch 48 beautiful fish gasp for air and slowly they all died. These fish were like pets as I have had most of them for about 10 years. They said they were sorry but would not compensate me for the loss of life or for the time and cost that I incurred trying to save the fish. I do not recommend anyone using this company if you have anything living on the premises that you care about. They are negligent with toxic chemicals. I have attached some pictures to show you what they did.

Aaron Fence fabricated a custom gate, with an automatic opener for us, they did a beautiful job,…read morestart to finish! They widened the previous walk through gate so my trash can goes through easily. The custom gate looks great, these guys knew how to weld, it looks and works great! Pricing was competitive and fair, especially for the quality! We love it!

I recently hired Aaron Fence Co to install a six foot wood fence on my property. I am very…read moresatisfied with the completed job and appreciated the qualty work and professional attitude of all the employees involved. I would definitely hire this company again!

The technician arrived on time, was professional & knowledgeable. Within a few days I could see a…read moremarked improvement in my lawn.

Great Customer service! I love the pay quotes online feature!…read moreI have used these folks for years and the are consistent with great service!

The crew was professional fast and a great value compared to other companies. My contact with the…read morecompany was a pleasant experience from the start

We are very pleased with our concrete patio. The work was done ahead of schedule and it was done…read morein one day. They were very careful not to make a big mess and cleaned the area after the install was completed. The owners are very nice and very reputable. I will definitely use them again.

Great knowledge and service, always helpful. Easy to get what you need and get back to work, or…read morehave it delivered

Great place to do business. I've been doing business with them for over 10 years and couldn't be…read morehappier. Great group of professionals. If you have questions about irrigation, landscape lighting or drainage then they are your guys.