We moved to Scottsdale about six or seven years ago. My wife did a ton of research before picking a…read moredentist and she chose S&L with Dr. David Ngo. I went with a different place at first because it was closer to where we were living. Well, that turned out to be a mistake. I ended up having a bad experience there and finally switched to S&L. Dr. Ngo and his team fixed everything the other dentist had messed up. Right away I knew my wife had been right all along. I've been going to S&L for four years now and they really are the best dental office I've ever been to. Dr. Ngo has removed all my old metal fillings and replaced them with modern ones, plus he's done a couple of crowns for me. Everything looks and feels great. My wife has also been extremely happy with all the work he's done for her too. I'm almost 55 and I've seen a bunch of top-rated, highly recommended dentists over the years, both here in the US and a couple in Mexico. Nothing else comes close. One thing I have to mention is how good Dr. Ngo is with people who hate dental visits or get nervous about pain. His work is excellent, but it's the way he takes care of you that makes the biggest difference. For example, the way he does Novocaine shots is unbelievable. You barely feel it at all. Every dentist out there should learn his technique. With all that said, I do think the front office experience could be better. If the customer service up front matched Dr. David's clearly caring vibe, it would be 100% perfect. If you're looking for a truly professional dentist who gives five-star care and service, this is the place. Dr. David Ngo at S&L is the only one I would recommend without any hesitation.

I've been seeing Dr. Ngo since 2018. On my first visit he spent extensive time examining my teeth…read moreand mouth and explaining everything thoroughly. He is knowledgeable and professional and always takes time to check in, even during routine cleanings. I usually don't wait more than 5 minutes for my appointments. There have been times where I needed immediate dental care and they are able to work with you to fit you in as quickly as possible. I have recommended him to many people throughout the last 8 years! At a previous dental office in Miami I had a terrible experience that started with a routine cleaning that turned into a root canal 6 hours later and left me with significant anxiety with all things dental related. I found out a few years later after moving to Arizona that the root canal was not performed correctly and I had to get it re-done. Dr. Ngo is incredible at calming nerves and making you feel safe when in uncomfortable situations, especially with anxiety. He talks through every step in advance and during the procedures, so that there are no surprises. He takes extra time when numbing the mouth so that the pain is tolerable and at times barely noticeable. I really appreciate this and feel like it's rare to find. I highly recommend Dr. Ngo and S&L Dental for all your dental needs.

I had my cleaning earlier this week and was very nervous since I was overdue. I'm pleased to say…read morethat my hygienist Riley did a great job! She was meticulous with my teeth and didn't throw the book at me (no lectures). Thanks Riley! I'll see you in 6 months.

I previously had all of my upper teeth redone by Dr. Willman and invested a significant amount of…read moremoney in the process. She did outstanding work, and I truly appreciated her care. Dr Willman is no longer with the practice. Huge, enormous, gigantic loss for Pima Dental. About four months ago, I returned because I needed to molars extracted. Let me note that after the extractions I had fully intended beginning work on all my lower teeth, fully expecting to make another substantial investment. This practice is not inexpensive... in my view it is extremely overpriced (especially after I share what happened below). I was prepared to pay another substantial amount to complete my treatment. I did miss one appointment due to a personal emergency. I attempted to call but was unable to get through, and at the time my focus understandably had to be on the emergency. At my next scheduled appointment, I drove over 45 minutes from north Phoenix. I arrived and had X-rays done, and then met with a dentist who informed me that two teeth would need to be extracted by an oral surgeon and that the procedure could not be done there. While the dentist was courteous, the appointment ultimately resulted in a two-hour round trip simply to be referred elsewhere. I wish this had been communicated to me beforehand. As I was leaving, I was stunned when I was told not to leave and was informed that I owed a $50 missed-appointment fee. Mandy, the office manager, whom I had worked with before made it be known that I needed to pay $50. What disappointed me most was not the amount itself, but the complete lack of empathy or discretion--especially toward a long-standing patient who had already invested heavily in the practice and was prepared to invest significantly more. I understand that offices have cancellation policies. However, patient relationships should involve more than strict enforcement of fees. In my experience, this practice places profits above patient goodwill and patient satisfaction. Between the high costs of treatment and the rigid handling of this situation, it left me feeling that policies mattered more than people. As a business owner myself, I believe long-term trust, empathy, and relationships are what sustain a practice--not nickel-and-diming loyal patients. Unfortunately, this experience has led me to seek care elsewhere for the remainder of my treatment, and I will not be recommending this office moving forward ever again! I hope this feedback is taken constructively. My initial experience here was excellent, attributed primarily to Dr Willman, which makes this outcome all the more disappointing.

Everything! Kara is the super hygienist who makes my teeth pearly white! Everything was ready for…read moreme at 8:00am when I arrived. The reception was pleasant and meeting a new member, Dr Yinemann, to the staff.

As you can see from my previous review, I used to LOVE this place, and had been a patient of Dr…read more Tran's for almost 15 years, but now I am just disappointed and left feeling like the relationship I thought I had established with them doesn't matter. My husband and I both were patients here, I referred every person possible to come and see them, and I trusted them to the fullest with my oral care, but I cannot allow my 5 Star Review to shine any longer. During some of this history my husband and I would come out to Arizona and I made sure to book our appointments to continue care with this office and refused to see anyone else...they were the best! I respected Dr. Tran for her expertise and passion behind her beautiful office and I appreciated Alyssa for her commitment to making sure I had the cleanest smile in the world...and best convos. This all changed last year. Dr. Tran has been through more front/back office staff than I've ever seen, a couple great, most not good, but I stuck around. I had my last cleaning in Oct 2023, and was scheduled 6 months later with Alyssa. Unfortunately the day before my appointment, we had to lay our beloved 15 year old dog to rest, and the next morning my stomach was a total mess. Considering that the office is 45 minutes away from me, I was worried I might have trouble along the way, and I texted Alyssa that I was sorry there was no way I could make it...first time ever! Mind you, there was no confirmation call the day before (and I booked 6 months ahead), and zero mention of a cancellation fee. My husband had his teeth cleaned and Dr. Tran told him that he had to have all 4 of his wisdom teeth pulled, one that was absolutely necessary as she said she couldn't fill a cavity between the teeth, and referred him out. He went to the specialist, they recommended only the one, and that was done. He had a appointment for the filling already scheduled and also couldn't make the appointment as he got sick, but also didn't have a confirmation call. I called a couple days later and apologized for the mistake. Also, no mention of a cancellation fee. Fast forward, I call them and tell them that being 45 min away, and having a toddler without anyone to watch him makes for scheduling difficult (also Alyssa wasn't there anymore), and that I should probably find someone closer. The girl tells me that I need to pay a balance on the account...for cancellation fees. I told her that was ridiculous, explained the situations, and asked for that to be waived. After some time, they're waived. I go to another office, get a cleaning, and a filling and six numbing shots in, I have a filling that couldn't be replaced as I wasn't numb, and at that point, my BP was elevated quite a bit, and my HR was high. I got scared and left. I texted Alyssa, explained what happened, and called Dr. Tran's office to go back to them. The receptionist books me, and says that Dr. Tran may be able to prescribe something to calm me before. THE DAY BEFORE MY APPT, I get a text (not even a call), after I had been calling for a few days for the script to fill, saying that Dr. Tran doesn't feel comfortable with the appointment, and that I should go back to the office that did it! She doesn't even call me. And this is after I made arrangements for my husband to drive, and stay there for an hour with my toddler. Real nice. I can see that my loyalty really meant something to her. This was after I waited for her to get back from vacation, and I had a temp filling in my mouth for weeks. But she'll pick up the phone for a bachelor that chips his tooth because he was drunk. I called this week to see if my husband could finally come in for his filling, as again, we're loyal, and Kathryn, the intern, tells me that she can't schedule him and needs to talk to Dr. Tran...I ask, "why?" and she tells me it's because he didn't show up for his last appt. But that Dr. Tran would reach out on Thursday. It's Saturday, and I haven't heard from anyone at that office. I share my story with a heavy heart in hopes that someone reads it and decides that they want to be with an office that actually cares about their patients. Dentistry can be expensive, and I would rather put my money somewhere else.

Can't believe it has been 10 yrs since my root canal. I have not needed any additional work, but my…read morehusband has seen Dr. Roda and my young adult son got his two front teeth knocked out playing basketball a few years ago and he also saw Dr. Roda. I can't say enough positive things about this practice and Dr. Roda's pleasant chair side manner. He's just a great guy and fantastic endodontist!

I just have to give a heartfelt thanks to Dr Kogan.DDS, for the absolute best dental procedure I've…read moreever experienced! Dr Kogan's expertise, care and concern for my comfort greatly exceeded any expectations I could have had! In fact, the whole office staff was top notch in every aspect! if I need another root canal I know exactly where to go! I can't recommend Dr Kogan highly enough! sincerely Michael Sabori

Root Canals & Relaxation? At Arcadia Endodontics, Believe It…read more ***** Let's be honest--"root canal" usually strikes the same fear as "tax audit" or "group text with strangers." But hear me out: Arcadia Endodontics flips that script completely. My recent visit turned what I expected to be a dental doom-day into something bordering on... dare I say... spa-like serenity? ~ The Situation: I walked in with a broken and cracked tooth--clearly in trouble, but not beyond saving. Where some might rush to extraction, Dr. Anderson was hopeful and talked me through my options. I was shown CBCT scans (yes, 3D imaging! Not your grandma's x-rays) and detailed views of the internal damage--including a sneaky little horizontal canal that traditional tools would've totally missed. This technology? Game-changing. I instantly understood why CBCTs are mandatory! ‍~ The Care: Let me talk about Destiny. Not just technically sharp and efficient, but a total vibe-setter. She met me with warmth, calmed the nerves I didn't even know I had, and made the whole experience feel grounded and human. From start to finish, she was one step ahead, like a kindness conductor with a gentle touch and sharp eye. Dr. Anderson, meanwhile, is the kind of endodontist you wish could just take over your life's problems. Cheerful, clear in her explanations, and steady throughout the procedure. She checked in often--not just with words, but with genuine attentiveness. She sees you. She hears you. Even post-procedure, the follow-up care was elite. A+ isn't enough. She's A++ in my book. (Shoutout too to Dr. Axx and Dr. Clatanoff, who are equally stellar--having seen them in action) This whole crew is stacked. A bonus thanks to my normal doc, Dr. Axx, who was on vaca and set me up with Dr. Anderson. ~ GentleWave Technology = Root Canal Wizardry If you've ever had a root canal the old-fashioned way... I'm sorry. GentleWave is a completely different story. I've had it before, and was thrilled to learn my case was eligible again. This system is like giving your tooth a micro-cleanse while sipping herbal tea under a starlit sky. I legit fell asleep. No cap. My recovery? Two ibuprofen post procedure and one pill when I woke up the next morning. That's it. No swelling, no throbbing. Just relief. ~ Vibes & Office Experience This office is CLEAN. Like, spotless to the point where you start checking your shoes before you walk in. Add to that massage chairs, essential oils, soothing music, and you've basically got a root canal lounge. The only level-up I can think of would be under eye 24K gold collagen patches and a martini with a straw (clearly I'm dreaming). The financial chat (often the "ouch" part of any dental visit) was handled with grace. The woman who walked me through my billing and options made the process smooth, respectful, and bearable. There was no pressure--just clarity and understanding. TLDR -- What You're Signing Up For: *Clear, compassionate care that empowers you *Next-gen tech with CBCT and GentleWave *Ultra-sterile, safety-first protocols *True aftercare with next-day doctor calls (yes, calls, not bots) *A team that feels more like family than a dental staff ~ Final Verdict: If you're facing an endodontic procedure and dreading it, don't. AE is the kind of place that restores more than teeth--they restore your peace of mind (and in my case--my sanity that the tooth pain was zapping). I've already sent neighbors, friends, and probably the mailman here. If you're not local (out-of-state), I still recommend you find a GentleWave provider--but honestly, if you can swing a visit here, this is the place. To Dr. Anderson and her side-kick, Destiny, Dr. Axx, Dr. C and the dream team: thank you for turning an experience dreaded by many into something deeply reassuring. If I could leave six stars, I would. --A grateful (and comfortably recovered) patient *****(*) Ericka

I had services with this office in Dec 2024 and believed my account was settled at that time…read more Recently, I discovered that Acadia Endodontics charged my credit card without my authorization for $70, despite no recent services or consent to use my card on file. I did not approve this charge, nor was I notified in advance. Additionally, there remains an unresolved credit related to unused X-ray services that I never proceeded with, which I had previously raised. Regardless of any internal billing disagreement, charging a patient's credit card without current authorization is unacceptable. I am now having to spend time disputing a charge that should never have occurred. I would strongly encourage prospective patients to closely monitor billing practices and ensure all financial matters are clearly resolved and documented before leaving this office

Dr. Lamb and his team did a great job! I really appreciate the professionalism, skillful surgery,…read moreand ability to get me in quickly to remove a wisdom tooth. After the first day, I was surprised that the pain level was very tolerable and by two days in, I didn't need any medication and the extraction site was only mildly swollen and tender. Today, I'm coming in for my two week follow-up and I have almost no discomfort at all. Also, on the same day as the procedure, Dr. Lamb himself reached out to see how I was doing. I really appreciate the kind follow-up and all his efforts. Dr. Lamb, although soft-spoken, is very experienced, caring and professional. He will put you at ease. I highly recommend this oral surgery office!

I have had a bump on my tongue for a couple of years. My dentist was watching it and was not…read moreconcerned. But, recently, I bit it HARD and kept biting it. It was on the right side. It became really uncomfortable and my tongue would swell. This was not the first time this has happened. So, I was nervous. Dr. Lamb was fantastic! He was quick, caring and kind. Today is day 2 and I'm doing fine. Susie, his Nurse, AWESOME! Love her! She's funny, efficient, great at her job! The front office staff, wonderful. I would 100% recommend Dr. Lamb to anyone!

Honestly, I thought the oral surgeon here-Dr Mark Schenkman & it was probably one in my top 10 best…read moreexperiences with a medical professional. He explained the science to me very clearly, he was super down to earth & funny! Also, he cares about his nutrition and therefore his patients nutrition (that's pretty cool) he is extremely knowledgeable not just about the dental world but also about the nutrition world and therefore he's going to create a comprehensive plan based on all those factors which gives him more insight than other oral surgeons. This dude is ethical. I'm terrified to get this tooth extracted but I'm glad he's the one doing it. Oh and the office and office staff are lovely

The service was good and the office was incredible. Staff we very accomodating. The Dentist was…read moreknowledgeable.

All together a pretty decent experience. It's not like the old days anymore where it's painful…read more They start with a topical numbing agent, something actually decently flavored I would add. He lets it take effect while making small conversation, never seeming rushed. By the time he fully numbs you it's over and done with before you can freak yourself out. Seriously I am a baby and it didn't hurt at all, which let me tell you, it has previously. They are not overly progressive (into holistic dentistry). I mentioned that I am on a mission to have all of my amalgam removed when asking about what type of composite they used and the lady at the front desk commented that there is no proof that this prevents anything and she still has all of hers blah blah blah...hmmmm, I wasn't asking for advice. However, they are fast, efficient, and to the point. The assistant is awesome and the dr. rarely has to even ask her for anything. It is a "well-oiled" machine between the two. They don't double book so you are never waiting "your turn". It's nice to walk in, get the work done, and walk out. I was told and hour each visit and I walked out early once, and promptly on time the second. Very fair pricing and excellent coverage with my delta dental plan. P.s. They used some sort of bleaching solution and it splashed on my clothing...not a big deal but I did wear white the second visit.

I was visiting Scottsdale in March, 2017 when I came down with a horrible toothache. I googled…read more"dentists near me" and got an appointment with Dr. Mitchell. He said I needed an endodontist and referred me to Dr. O'Connell. Although he did not have any openings in his schedule, Dr.O'Connell cut his lunch short to see me. What a great guy! He was friendly and professional. Got me numbed up and started drilling. Turned out I had a cracked tooth and it was infected. Unfortunately, it could not be saved and Dr. O'Connell said I needed to see an oral surgeon to have it removed. He called around and found someone to take me right away so that I wouldn't need to be numbed up again. Then his receptionist, Chris, put me in her car and gave me a ride to the oral surgeon's office. What great service! I highly recommend them. Scottsdale knows how to treat its visitors.

Very professional is the best way to describe Dr Johnson My…read moreprocedure was fast and problem and pain free. I highly recommend him He has personally called me for followup. ***** my rating

Best root canal experience I have ever had. He uses all pain preventing methods. The office…read moremanager and staff are awesome. I will never go to anyone else.

I had a root canal done and the doctor was very helpful and knowledgeable. They didn't even charge…read moreme for a couple scans because he just wanted to make sure I was good to go and wasn't in it for the money. Front desk ladies were very nice and respectful. Experience was great and I didn't feel a thing during my procedure. 10/10! Hopefully I won't need another root canal, but if I do I'd pick them to do it.

Absolutely disappointed. Very unorganized and careless front receptionists. 0 transparency and no…read morecare about patients time. I was not seen or examined for my appointment, they told me to wait 10 minutes to be seen but it turned out to be almost an hour wait and when I confronted them about it respectfully, they told me it'd be another 20-30 more minutes. I had to miss hours of my work because of lack of transparency and absolutely no organization. They even lost my referral in another patients files.