I'm truly grateful for Andrew Garcia and the help he provided with my HOA violation that I was…read morewrongfully served. He took the time to listen, understand my situation, and help get everything corrected. His kindness, patience, and willingness to help made a stressful situation so much easier. Thank you, Andrew, for going above and beyond!

Cassie was so helpful and got me everything I needed from them regarding a problem I was having,…read morewouldn't have been able to do this without her!!! She was absolutely wonderful.

Owning rental property can difficult at times. I've had the pleasure to work with Mikhail and Eddie…read morefor several years now. They have helped transition from a PM that went out of business for cause and have now helped move out old and move in new tenants. Their communication, research and screening process is top notch. They respond to my emails almost immediately, 24/7. I know exactly where we stand and I especially love it when they say "Nothing is needed on your end!" I've worked with some PMs that are not responsive or put the work on me. I can tell you that the people at Family Property Management are wonderful to work with.

I was a tenant of a property managed by the Family Property Management team for two years and had…read morean excellent experience the entire time. The team is responsive to needs and communicates well through email, text message and phone. Move-in and move-out were efficient. The FPM team is also friendly, upbeat and positive. Thank you!

I cannot recommend Yuan Liu and Leading Vegas Realty enough! Relocating to a new city with my…read moredaughter felt overwhelming at first, but Yuan made the entire process seamless. She went above and beyond to introduce us to a safe, peaceful neighborhood that fit our needs. Her expertise, responsiveness, and genuine care made all the difference. If you are looking for someone who is knowledgeable, patient, and truly dedicated to her clients, look no further than Yuan!

They clearly work for the owners; so if you are looking for services as an owner - probably good…read more As a tenant who lived in a crappy house managed by them; I'd say avoid or risk losing deposit under the guise of multiple different "cleaning fees". Just my opinion; like it/don't like it who cares.

Eloff and Nora are amazing, Honestly the best people I have ever worked with, not only do they get…read moretheir job done, but they also treat like family. Very honest, humble, and trustworthy people. Highly recommend them, I would give you 10 stars if I had the option. Thanks for everything and making our rentals run smoothly.

It's been frustrating trying to get in touch with Eloff Perez and the Las Vegas Realty Black &…read moreCherry team. It's been two weeks across email, three calls, AND even a contact attempt through Yelp, but no response. I'm just looking for information and to learn more. I understand if they can't take on any more business or if they look at my home and decide they don't want to work with me. To just ignore repeated attempts at contacts seems like a ridiculous way to run a business. I see they have quite a few positive reviews, and I was hoping to add to this roster, but it seems I can't even get in touch with anyone there. For those who may be frustrated, there are other companies and options for you. It's just a shame someone would spend so much time building their business only to then have a complete lack of responsiveness to potential customers. It honestly makes no sense to me at all...

I recently worked with C. Kelly Hurst from Havenhurst Realty and Property Management on rehabbing a…read morerental property where the tenant had lived for over 10 years. The home needed extensive work, including new carpet and vinyl flooring, interior paint, garage door opener replacement, landscaping, trash removal, minor plumbing repairs, sliding glass door adjustments, and a full home cleaning. Since I live in California, Kelly handled everything for me as he coordinated with contractors, gathered quotes, and managed the entire rehab schedule. What impressed me most was the speed and efficiency. The property was completely rehabbed and rent-ready in under three weeks. Even more, Kelly secured and placed a qualified tenant before the home was listed on the MLS. I was expecting at least three months of vacancy, but thanks to Kelly's hard work, it was only one month. As a real estate investor for over 25 years, I can confidently say this was the best property management experience I've ever had. Kelly truly went above and beyond, and I highly recommend him to any property owner looking for reliable, hands-on property management or real estate services. Hard to find trustful people like Kelly in Las Vegas.

This was the worst experience I have ever had with a real estate professional…read more I hired Kelly Hurst to sell an inherited Las Vegas condo under extremely difficult circumstances. I live out of state and was very clear from the beginning that, because of my health, work, and the circumstances surrounding the property, I needed to be as hands-off as possible. A major reason I agreed to work with Kelly was his representation that his property-management experience made him capable of handling the eviction, the property, and the practical complications of the sale. What I received did not reflect the level of competence, support, or professionalism I was led to expect. Although Kelly handled the eviction, he did not provide identifying information I requested concerning the former occupants in case I decided to pursue a civil claim related to the significant financial damage they caused. He sent me a video of the condo's contents, but his commentary was unprofessional and conveyed that he resented being asked to deal with the property. My most important personal objective was preserving some of my deceased brother's belongings, consistent with my deceased mother's wishes. Because I could not travel to Las Vegas, I asked Kelly to coordinate access for a basic third-party packing service such as TaskRabbit. I was not asking him to personally pack anything or pay for the service. I needed someone local to facilitate access so that a service I paid for could retrieve and ship a limited number of items. He refused. Even after my financial advisor tried to help facilitate a solution, he remained unwilling to assist. Without anyone in Las Vegas to coordinate entry, I was effectively backed into a corner and ultimately had to authorize donation or disposal of the contents so the sale could proceed. To my knowledge, he did not arrange for the contents to be donated or disposed of either, despite my written instructions. His communication with me was repeatedly rude, dismissive, and defensive. When I expressed that the situation had not been resolved for me, he responded with comments such as, "I thought we were past this." Eventually, the working relationship became so stressful that I stopped communicating with him directly and had my financial advisor serve as a buffer. The closing process created another unnecessary crisis. I realized at the last minute that nothing had been arranged for the notarized documents required from me as an out-of-state seller. I contacted the title company myself. When the need for notarization was confirmed, Kelly pushed back and stated that he had not heard of this and believed the documents could be completed electronically. The title company then had to explain to him that documents being recorded required notarization. This delay created avoidable last-minute stress during an already overwhelming week. Kelly did not have to conduct a substantial marketing effort to locate a buyer. He knocked on a neighbor's door, and that neighbor happened to want the property. I still received an extremely poor financial outcome, lost the opportunity to preserve my brother's belongings, and had to personally intervene to make sure essential closing requirements were completed. I completed this sale despite the representation I received, not because I felt competently supported by it. In my opinion, the service provided did not come close to justifying the commission charged. I would not recommend Kelly Hurst or Havenhurst Realty & Property Management. If you need an agent who can manage a complicated or emotionally sensitive transaction with professionalism, initiative, accurate information, and compassion, my experience strongly suggests looking elsewhere.

I had a great experience renting a home managed by AM Realty for the past four years. Paying rent…read morewas always simple and convenient, and any time I had an issue or something needed repair, they were prompt in getting it taken care of. I especially want to recognize Tammy for her excellent communication and support. Last year, when the AC went out during a heat wave, Tammy personally brought portable units to help keep the house cool until the system could be fixed the next day. That level of care really stood out. After four years under AM Realty's management, I have nothing negative to report. I truly appreciate their professionalism, responsiveness, and the way they took care of both the property and their tenants.

We have been working with AM for about 3 years now. They have been responsive and always friendly…read more Big shout out to Tammy for always helping us work with our rental's HOA and for the help on the few maintenance requests we have needed.

I want to take a moment to recognize the outstanding support we received from our property manager…read moreMartha Garcia. We live out of state and relied heavily on our property manager for everything. We had a recent incident that needed extensive coordination and effort with all parties involved. Martha went out of her way to help us through a very difficult and stressful situation. Her dedication and compassion showed that she truly cared for us not just as a client but actual people as homeowners. We are incredibly grateful for the excellence in customer service and care that she provided. Martha truly went above and beyond, and it made all the difference. Thank you Martha! We appreciate you! You are the best! Tifini & Mike

To me it seems if you don't use their vendors this one lady picks apart work done by your own…read morevendor. The rents landlords can ask are going down. But they make you spend thousands to make units like model units in a down market. If I could get higher rents then the investment in improving all fixtures is warranted. If you don't replace what they want you to replace, although the fixtures work well and look nice, 5 star drops you. When they worked for me, they didn't listen to me and used their vendors instead of my vendor I told them to use. To me, 5 star cares more about representing beautiful units then helping landlords finding tenants I would not use 5 star unless you like you property looking great at the costs of thousands but never getting the rent to justify it. They don't help landlords in a down market. But this is my opinion. You my like to spend thousands to fix you property like a showroom but not receive the rents.

Karen Smith - The Best In the Business!…read more We cannot say enough wonderful things about Karen! She is a consummate professional who is both reliable and authentic. As first time home buyers, we sometimes felt lost, confused and discouraged. Karen was patient and supportive - going WAY above and beyond to support and reassure us. She was ALWAYS on-time for appointments and meetings and was easily able to provide helpful advice, which was crucial to ensure a smooth final transaction. Karen's expertise in the Las Vegas market, neighborhood comps, and home values became SO important during our search - saving us thousands of dollars on our offer and closing costs. Karen was communicative and responsive, she answered countless calls, texts and emails from us and kept us abreast of every development during the course of our progress. She continues to follow-up with us, congratulating us on our achievement and cheering on our moving plans. Her client-centric approach and dedication to our satisfaction allows us to confidently and absolutely HIGHLY recommend Karen Smith!

I have worked with Karen over the years and have found her to be very thorough and professional…read more She treats her clients like family and definitely goes the extra mile. I would highly recommend her for both property management and if you are a seller or buyer.

Highly recommended!…read more Shane acted as my listing agent and worked efficiently to get my house sold and efficiently helped with navigating any issues that came up. He was always a quick message away and his effort and dedication was evident from the beginning. He helped with multiple issues that came up including negotiations and repairs. But most importantly, he was honest and considered my best interest in the decisions he recommended, which the other reviews here will also attest to. I actually found Shane through Yelp and am very happy that I made contact. I know who I'm going to the next time I have a real estate-related issue.

Shane helped us sell our condo in a highrise building just off the strip and in the process found…read moreus a house as investment property. I was amazed how quickly he was able to get both transactions completed. The condo was listed at the end of January and in a couple of days we had a firm buyer. This was in a building that had similiar properties that were on the market for weeks or months. Ours was in contract in a few days and closed 3 weeks later. It was the fastest sale of a property that I've personally experienced in my life. Once we had a buyer, Shane focused on helping us negotiate buying another investment property. We found a house in Henderson. The house had just been listed and by the time we were able to get an appointment to tour the house (Feb 10) there were 4 or 5 other interested parties. We liked the house and Shane advised us what to bid. Then we waited, but Shane was working behind the scenes negotiating with the seller's agent. With his skills, he was able to get the seller's agent to accept our bid over the others. It didn't stop there. Once we got the appraisal and inspection reports, Shane was able to get the seller to agree to the lower appraisal amount, saving us thousands off the asking price. We closed escrow about a month after our initial tour of the house. Shane coordinated and negotiated everything for us. Even worked with the lender that I had chosen. He certainly made both transactions go smoothly. We wouldn't think of working with a different agent when we're ready to buy/sell property.