do not buy your rv here! jason tofte is a scammer.
we just took delivery of a brand new orv, 2016 blackstone 280rdsb, it was close to $70,000 & it's a lemon! not at all what we expected or deserved for almost $70,000!
jason tofte, owner & general manager of rv's northwest sold us this defective unit & now refuses to take it back. it's been less than a week & we've been trying to send it back since we got it. he got his money & now we're on our own.
we've had the trailer for 6 days & spent 3 trying to give it back! we have serious safety issues! this is not buyer's remorse, this is a serious lack of quality. we're stranded in wyoming & based on the condition of the trailer on delivery, we know it's used. rv's northwest used this trailer in their rental business or as a demo, we were totally bamboozled.
jason tofte was a car dealer before he & his 8 anonymous investors bought this rv store. do not expect fair treatment, he only wants your money!
why won't he disclose the 8 other investors? do they know what he's doing or are we dealing with a criminal element or terrorists? either way, he jason tofte could care less about his customers, he wants money, end of story.
here's a paritial list what's wrong with our new 2016 orv blackstone 280rdsb. i have photos.
there is a serious & dangerous electrical problem in this trailer.
1.) no trailer brake!! safety issue! if it wasn't for a cdl & the truck we drive being equipped with a big cummins diesel, aisin trans, an engine brake & the best trailer breaking system available already on the truck, we could've been killed.
2.) fueses keep blowing; fire hazard. we've replaced them with the proper fuses, but they arc, melt & send out shocks. there's still power to them even with everything is turned off.
3.) we have no refrigerator, no vent fans, no a/c, no power to plugs or usb's.
4.) there's a 6-7" hole in our bedroom floor! it lets in heat/cold, light, bugs & dirt!
how is this trailer going to be 4 season with a gaping hole in the bedroom floor?
5.) the roof is already separating; it's lifted up & bubbling, this won't last 6 months.
6.) the interior is covered in cheap, stick on wood veneer & it's already peeling off. the cabinets are roughly finished & drawer slides are mounted crooked, so many don't even close.
7.) the bathroom door has fallen off several times
8.) all 3 slides have screws broken off in the holes & the caulk around the edges is receded & dried up, they aren't even sealed properly. slides do not go in & out easily, even on the most level ground.
9.) the recliner doesn't even work & yes we know how to work it.
10.) the remotes don't work, they are all scratched up & have been sprayed with some oily residue, they look old
11.) the skylight domes on the roof are all scratched. how did the roof of a brand new rv get all scratched? answer: it's not new, we've been scammed.
12.) the crooked finance manager sold us a warranty saying it started day of purchase. when we called for our 'at location' service, we found out that's not true.
we're stranded in wyoming, paying for a trailer spot & a hotel, plus the loan payments start soon & we've already insured it! we are paying for nothing! we have nothi tofte will not take back this defective trailer, money is more important!
this is not what we expected or paid for. maybe orv usually makes a quality product, but this trailer cannot be included. it's a defect, a lemon & should never have been made available for sale.
jason lofte, owner & president of rv's northwest in spokane, wa should never have allowed this unit to be sold in it's condition.
he said it was new, but we believe he's lying. it was used for some purpose, it's not new. the refrigerator had food in it & dried on soda in the bottom. either jason tofte is lying, which i'm leaning toward since he's been the most unreceptive jerk since he got his check or orv is lying. which is it?
whoever it is, there is no way that innocent consumers that purchased in good faith & paid in u.s. dollars should be left holding the bag for their deception.
we bought this trailer based on what jason tofte told us, he said it was brande new & very high quality... he lied!
jason tofte at rv's northwest, spokane, wa unloaded this unsafe, unlivable & unsaleable trailer on us because we're in nj, on the other side of the country & he thought he could get away with it. i'm in my 60's so i guess he thought i'd be a push over, think again jason!
we need help!
i have photos, check out my post on his page if he hasn't remove it.
beware, of jason tofte, general manager & part owner of rv's northwest. he had these photos for days, but even after seeing them & hearing from us, he refuses to take this defective trailer back & refund our money.
a scam artist through & through. read more