Two weeks ago I discovered I had a propane leak underneath my 2018 Winnebago Travato while driving…read morethe Charlotte North Carolina for a week. I could not get into a Winnebago dealer and I didn't have time to find an on-site mechanic in Charlotte. When I got back home Chris was my first call and he came right out to help me diagnose and troubleshoot the problem. We changed out the propane regulator and in less than one hour everything was perfect again! I love the fact that I can crawl under my rig with Chris and he'll answer questions and explain to me step-by-step what he's doing and why he's doing it so that I can understand my rig even better. This is a much better alternative to waiting weeks to get an appointment at the dealer and having no idea what happens to your rig while it's lost inside the service Bay.

Our RV, heater went out during a getaway and called Chris at 6pm to set up a service call and he…read morecame out that night!!!! Heater was fixed by 8.30. His dedication and service discipline far exceeds any competitor. In my short interaction with Chris he display professionalism and expertise in what he does. He is defy my go to guy when in south Florida and Naples Thank you Chris for such great service and follow up.

Horrible experience with this company. They charged me a total of $455. I had to pay it before…read morethey would "fix" my generator. So I paid the total, including the part and after they installed it, it did not fix the problem. They put my old part back in and wanted to order another part and try it. They obviously did not know what they were doing and I no longer wanted their services. Since they kept the new part, I asked for the money back only for the part, $80. They refused and actually wanted to charge me another service call since they came out twice, makes no sense. They were very unprofessional and have no idea how to run a business or repair generators, other than swapping out parts. There is a lot more to this story but trying to keep it short. Don't waste your time with this company.

Gave me a price and time and never cared to show up. Unprofessional would not recommend.read more

I recently had an incredibly frustrating experience with Mr. Raymond Perez from R&S RV Tech…read moreSolutions LLC. Right after he finished maintenance of the rear AC unit, we were shocked to find the RV vibrating excessively upon starting it. We immediately shut it off and informed Mr. Perez that something seemed wrong. My husband assisted Mr. Perez in disassembling and reassembling the unit in hopes of fixing the issue. While the vibrations improved slightly, we had to leave due to prior commitments. Upon returning home that night, the bed's vibrations were so severe that sleep was impossible. We texted Raymond immediately about this unbearable noise and vibration. Raymond visited the next morning, acknowledged the vibrations, and experienced their intensity himself. Despite this, he attempted to convince us that this was normal. He argued that the unit was now clean and working "better," hence the more pronounced vibrations. According to him, the discrepancies in vibrations between the living room and bedroom units were because no two AC units are alike. We have lived in our RV for over two years and are well-versed with its operations. We clearly explained this along with my husband's sensitivity to vibrations, which causes him migraines. Yet, Raymond continued to insist that the situation was normal. Upon my husband continuing to explain why he felt this was not normal, Raymond became very defensive and ultimately told us to take the money we owed him and pay someone else to give us a second opinion. My husband responded that this was a lose-lose situation because Raymond would not be paid, and we'd be stuck with damaged AC units. Ignoring my husband, Raymond walked to his truck. My husband then reminded him that the squirrel cage had not been seated all the way back on the shaft of the blower motor and asked if that could be causing the excessive vibration. Raymond dismissively replied that "the position of the fan nor the squirrel cage would not throw it out of balance" and drove off. My husband then went up to the roof and noticed an obvious rattle. Upon removing the AC cover, he discovered the fan was wobbling. Despite Raymond's poor customer service, we felt the right thing to do was give him the opportunity to rectify his mistake, so my husband called Raymond once again. When informed about the wobbling fan, Raymond coldly replied, "get someone else to do it." We then called an AC technician, explained our situation, and had both units correctly assembled/disassembled. The vibrations were gone, and we were thrilled to be done with the issue. Raymond showed zero empathy, even when we explained our 3- and 5-year-old were losing sleep. He insisted the situation was normal and ignored our plight. To add insult to injury, Raymond came the following day to demand payment, despite knowing the units were already fixed by another technician. He threatened to put a lien on the RV, thankfully we have pictures/videos of everything, along with receipts. This was an appalling experience, marked by Raymond's lack of professionalism and empathy

When inspecting our travel trailer following 2 hurricanes that went by Miami we found water inside…read morea storage bin. Called Ray to inspect and to determine what caused it. After going through the camper he found the issue and made the repair. This is the second time we have had Ray come out to our home to make a repair. I appreciate all the information he shares in how things work and tips on preventing problems. He answers any and all questions. Pricing is more than fair.

Awesome service, awesome prices, very courteous and a very friendly atmosphere…read more JSantos

We were on vacation and in a giant pinch with an issue with our boat trailer. called and they fit…read moreus right in and had us back on the road to enjoy our vacation so quickly! super helpful and knowledgeable!

I am a first time Class C motorhome owner. I had run into some problems with my motorhome and after…read moredoing extensive research on Google by reviews and so forth I decided to call On call RV repairs. I received a call back immediately I received a call back immediately I was then put on to their schedule with a 2-hour window they call when they're on the way. Kevin, the service tech, not only diagnosed and fixed my problem, but answered a "ton" of questions I had about the motorhome. A few weeks later I ran into another unrelated problem, this time requiring a part, I shortly received an estimate, approved it, part was ordered and installed quickly. All work is warrantied. I am in the ac service industry myself, when I tell you this is a quality service company, you can believe I know it. Finally, I have since left and still text Kevin with some questions I have while on the road, he always garactiously answers me. GREAT company!!!

On call rv repair provided same day and professional service. Our service tech, Kevin, has a…read moremethodical troubleshooting approach that found our issues quickly. Part needed to be ordered. Kevin was completing the repair the same day the part arrived. Do not hesitate to use On Call RV Repair.

I have had boats and trailer for the last 20 years and have gone to every trailer repair shop from…read morekey west to west palm beach and Lenny is the most trustworthy best price and honest worker I have ever had the pleasure on hiring. He is a family man and fireman, extremely honest. He is not out there to over charge and does fantastic work. If you are looking to fix anything I would stop looking and give Lenny a call

Lenny the owner is very nice. Had the pleasure of meeting him. Very knowledgable & helpful.read more

I am very pleased with the bathtub repair service. Another example is where the technician managed…read moreto fix a broken tube that I thought would not be possible. Good communication, quick service and good workmanship. Highly recommend!

I use Ruben 5 years ago to install a water heater. 5 years later I called due to issue with my…read moreheater and we set a date and time. The time was Midday so I had to take the entire day off from work and he was aware of this. The day arrives.. no show no call. I tried calling him and he was hanging up the phone. I tried leaving him voice messages and to no prevail . He send me a message telling me to stop calling him because he's having an emergency and he will call me back later. That was extremely rude, he didn't even have the decency to tell me I'm sorry I'm late but I will be there . I left them another message telling him how rude and unprofessional his message was and never heard from him again I wasted an entire day from work that he was aware of. It is now 5:00 and I never heard from him today. I would never use him again and I highly recommend you do the same.