Chase was efficient, polite and got the job done! Would call them in a heartbeat. What a way to…read morestart the weekend.

I would strongly not recommend this company for plumbing services. The communication was not…read moregreat. We agreed on a discounted price, and then they reneged. Would not agree to it even after I had documentation. Also, they were not on time, and did not notify any arrival time windows. They had no business cards, and no invoice of the price details. Even their discount price was very high. I contacted another plumbing service, and they immediately came out. Their price for the same work was half of Sewer & Drain Champion. Sewer and Drain Champion has no credibility and is poorly managed. Do not use them! Dillon the Owner promptly responded. He said they have no recollection of my dealings with them. That is not true! One of the technicians I dealt with was Bill. He was cordial, etc. and worked to get the price of the sump pump installation down to $2500. from $2800. An employee named Chase texted me and said they couldn't offer the lower price. The other company I am now hiring can do the exact same work for $1400. So don't tell me it can't be any lower. Also, an employee named Matt was supposed to install the new sump pump and never communicated to me any arrival time. Here's a picture of the company's van parked in front of my residence last week. They were here and I did interact with them. I recommend any future customers use Sewer and Drain Champion use at your own risk. I hope you have a better experience than I did. Crickets! Your company was here. I have no further comments or wish no further interaction with you or your company. I will definitely never recommend anyone to use your plumbing services. There are many more professional and credible companies out there with better competitive pricing.

Dustin, Mason, Anatoliy and Francisco were wonderful to work with on my mom's new plumbing for her…read morehome. All sewer and drain pipes were replaced in her 1953 bungalow. They were professional, courteous, prompt and very competent from start to finish. Extremely pleased!

Dustin was very quick to respond to my inquiry for service and provide a very reasonable quote…read more Scheduling was quick and easy. Great work by Broderick! He let me know when he was en route, and arrived within the established timeframe. He was polite, professional and did a great job! Highly recommend Honest Sewer and Drain!

There was no hot water coming from the faucet in my bathtub. I called on Friday, 9/11/26, and Leo…read morebooked an appointment for today. Ivan is truly fabulous - he arrived exactly on time, diagnosed the problem, quoted the cost of the part and completed the repair quickly. He was very polite and kept me informed during the process. I'm very pleased that Ivan was able to come out on such short notice. Five Star did not charge a "weekend fee", for which I am truly grateful!

A new 5 star review for 5 Star. Our kitchen sink disposal started dripping yesterday afternoon. I…read morewas able to reach out during the evening and even at 9pm on a Friday night they were quick to respond. I set the appointment to replace the disposal with a new one for 12:30pm, and was contacted and informed that a service technician could be at our place between 10:00am and noon; he got here about 10:15 and was done before 11 AM. We continue to be impressed with the quality of service and workmanship with these visits. If you're looking for an excellent plumbing service, 5 Star gets my recommendation.

So pleasant and affordable. Very professional. We appreciated the honest answers and he was…read moreverbally aware with us that our project could cost more.

Tony was our service tech this morning. Prompt response, friendly & respectful, fair pricing,…read morequality work, and knowledge of the work. We were grateful that he explained all the work and what was needed while not trying to oversell us on any unneeded services We would definitely recommend and use again if needed.

They've been amazing both times they sent someone out. Each guy was helpful and efficient in…read morehelping me solve the plumbing issue.

This is the rare instance where the star-rating depends on my viewpoint…read more First, I want to acknowledge that Ace Plumbing was one of the few companies that I contacted that was willing to take on the job. I had a landscape pipe that was no longer draining our water feature. Most companies will not touch landscape piping because the pipe that is often used may be easily damaged by a power-driven drain auger. Second, the customer service representative that I reached by telephone was both courteous and professional. She scheduled a same-day appointment with a 2-hour window and she told me the plumber would contact me when he was on the way--which he did. Josh arrived with an assistant. When I explained the problem and showed him the two blocked water feature drains, he told me that assuming he could open the drain the cost would be $300. And that is all he told me. I agreed to the price even though it seemed high. I had already rented an electric augur from Home Depot and I had failed to clear the pipe so I didn't have many options. Josh got right to work. Between his electric drain augur and a high-pressure water-powered drain cleaner, Josh succeeded in opening the main landscape line--sort of. But he was unable to clear the water feature pipes. However, by using pressurized water, he discovered what appeared to be a broken line as the water bubbled up under a hydrangea. So the repair of the pipe was on me. What about the other water feature drain? Josh could not clear that pipe or determine if there was a leak. He admitted that he did not know what the problem was partly because he did not know (and neither did I) how the drain system had been laid out. Josh offered me a 10% discount for failing to clear the one pipe. However, shortly after Josh left, I noticed that when I put a hose in the main landscape line, the water backed up. The line had not been fully cleared. I immediately called the office in the hope of contacting Josh before he got too far down the road. Again, the office person was extremely professional. She put me on a brief hold and came back on the line to tell me that Josh would be calling me soon. In less than a minute, my phone was ringing. Josh insisted that the main line had been cleared, but that I could not really expect the water to run out as quickly as it might have done when the pipe was first installed. And here is where ACE Plumbing drops two stars. Josh *then* informed me that ACE Plumbing does not guarantee any work done on drain lines. He did not inform me of this fact before the job, but only after I called to express my concern. He told me he could return the next day to again work on the line, but that he would have to charge me. I was not inclined to add to an almost $300 price tag for work that ACE Plumbing would not stand behind. Nevertheless, Josh had showed me how it was done. So I purchased the Drain King and cleared the main line myself. I dug up the broken pipe only to find that the pipe was not broken. The pipe terminated in the dirt rather than in a French drain. I dug up the other pipe and discovered the same problem. So despite the cost and the after-the-fact claim that ACE Plumbing does not guarantee any work done on a drain pipe, I have added back a star because Josh did show me the way to resolve the problem even if he never intended to do so.

We had a sewer main repair under our foundation. Andrew was transparent from beginning to end in…read morehis assessment, solution to the issue, and pricing. He kept us informed during the whole process and was always available for questions or issues along the way. His crew, David and JD, were also outstanding, courteous, and hard working. They went above and beyond to make sure our needs and were met. We can't thank you guys enough for a job well done.

I tried to get a quote to have the clean out between my kitchen and main line snaked over the…read morephone, the person on the phone was just an appointment setter from an outside agency and said that he couldn't quote any prices. I figured okay whatever and set an appointment. The tech arrived and took a picture of my drain clean out then went to work on his tablet. After about 5 minutes he showed me 3 quotes The first was for $2,000+ and that was to have the plumbing that he Hadn't even inspected replace, the second was for the service I asked for + run a camera down the line, the 3rd quote was for what I asked them to do in the first place and that was almost $400. I am not paying $400 for 15 minutes of semi-skilled labor, no way. When I refused services the guy told me there was a $39 charge for coming out. Because I never agreed to pay anything and they never mentioned any charge (I would have told them no thanks), I told him to leave and that I would not be paying. We called a local non-corporate plumber, described our problem and what service we wanted they said they would send someone and it would be $200. They came out a couple hours later and it took them less than 10 minutes from start to finish. I 100% do NOT recommend Roto-Rooter.

My technician Manuel Borrego was on time, friendly and found the problem immediately. He also took…read morethe time to show me how the pieces in the toilet work together and I feel I learned something new and got my toilet fixed Thank you!!

Horrific. Refused to communicate honesty. Refused to answer my questions. Refused to repair this…read moredamage they did to my property. I cannot shower! Score is 0 Do not use this Company.

I had a leak under my kitchen sink and Alfonso Holguin came out to fix it. It turned out that the…read moreconnections to my faucet hose were corroded, which caused the leak. Alfonso had a hose in his truck and fixed the leak for no charge! In late June of this year I had to get my mobile home plumbing totally replaced and also needed a new water heater. This company was great and sent out Alfonso and his crew to do the work. As I noted in my earlier review, the guys were all wonderful and did a beautiful job! Kudos to Alfonso for his kindness and excellent work ethic! I highly recommend this company and their excellent employees!

Our OG water heater finally passed on Jan. 6th, it was 39 y/o. Not pleased with the timing as it…read morewas 40° F where we live. We decided on Premier Rooter & Service based on the quick turnaround and personable technical. Additionally, a referral from reliable source is a plus. We had our new water heater in place by noon the following day. Thank you!

Honest and so helpful. Came in to get some advice. Nate and Dillon were so accommodating and…read morewanting to help. Service was a 10 out of 5 :) Give these guys some love they are representing the company in such an amazing way. Will definitely use them for my plumbing needs!

Armstrong plumbing saved the day .... literally moved into our new home and we haven't even gotten…read morefully situated in our home and our fridge died on us... and today.... our toilets clogged.. and a few hours went by and things progressively got worse to the point that our shower stopped draining and started backing up ... flooded our hallway ... Carlos showed up quickly and assessed the situation and got to the root of the issue and got our plumbing back on track. He was very friendly and empathetic and even made recommendations to prevent further issues down the line. Thank YOU SO MUCH .... it is terrible to run into these set backs ... but definitely appreciate being taken care of during these stressful situations.

My wife and I recently bought our first home, and unfortunately, it did not take long for us to run…read moreinto some major plumbing issues. One of the repairs involved our main line and required excavating part of our beautiful new front yard, so it was an incredibly stressful situation for us as new homeowners. From our very first interaction with A1 Plumbing, we were met with professionalism, compassion, and genuine courtesy. Communication and clarity are extremely important to me, especially since I am not particularly knowledgeable when it comes to plumbing. The team took the time to clearly explain the issues, walk us through our options, and help us find solutions that worked for our specific situation. At no point did I feel pressured, taken advantage of, or like we were being sold something we did not need (You know how some companies can be). They were honest and upfront throughout the entire process, which gave us tremendous peace of mind. Once we gave them the go-ahead, they moved quickly and efficiently. Even with such an invasive project, they were incredibly respectful of our home, property, and personal space. Ray, Eric, and Jeff were all exceptionally kind and somehow managed to make a very stressful situation feel like a walk in the park. I truly cannot recommend them enough. When we inevitably run into another plumbing issue in the future, I feel comforted knowing that we already know exactly who to call and that we will be well taken care of.

Good business practices: Replied to ad, timely did work. Done deal. Reasonable pricing. Thanks,…read moreEric!