Mark provided me with a quote, parts on hand and repairs within 1 hour…read more I'll be calling on him again.

Super care and service. I would rate them a 10 if I could. Performed extra tests and checks just to…read morebe sure that the repair was done correctly.

Steve was awesome! Was able to help us out quickly, and was very knowledgeable…read more Highly recommended!

I really can't say enough about how easy Steve made this entire process. From start to finish, his…read morecommunication was outstanding--clear, prompt, and professional. He provided a hassle-free estimate, and once we approved it, he handled everything: ordering the part and installing the hitch, all within a week. The best part? He comes to you, which made the whole experience incredibly convenient. It truly couldn't have been any smoother. Highly recommend!

Nothing "On The Spot" about them…read more I reached out to On The Spot RV on August 22 2024. I talked to Brooke and let her know Crossroads had given them as a referral since they are a service center that services "on the spot" and our brand new destination trailer (purchased around May 2024) is not fun to move. The first question I asked was can you come to my location. The answer was yes but with an estimated September 20th service date. I let them know it was "No problem, I just need it serviced before the first rain" as my issue is with a roof/ac unit that leaks onto my bed. I did have a few other minor fixes like decorative wood separation under bed/ kitchen cabinet/ bathroom door & detaching Septic handle. They started with all my trailer/warranty info and I waited on a text to let me know the exact day I would receive service. On the Spot RV requested the following photos and info in the following weeks stating they are uploading them to the crossroads portal for parts and approval: -August 22nd Request for photos of wood trim detaching Bedroom door wrap they planned to glue down -August 26th Request for photos of leaking roof/ ac unit Request for black tank valve "so they could order the right one" -September 4th I received a message " just want to let you know we have not forgot about you. Robert is still trying to figure out the schedule for you" -September 23 i sent a message "Circling back, its been weeks." I received no reply -September 25th Called and receptionist told me no update from Robert, she remembered i was the service call and said she was calling her boss and would call me right back. i never received a call back. -October 1st I sent a message "Any word back from your boss?" I received no reply -October 2nd Called receptionist and she said she was still trying to get a date figured out. I let her know that if it rains before I received service i would have a bed full of water. I had already waited the 30 days that they planned to get me on the books plus 10. Again, she was going to check with her boss on a date. Finally after 40 days of waiting for service I received a text " I just spoke to him and he said he doubts he can make it out there. I'm really sorry for the inconvenience. WOW! I'm seriously floored. With the first rain right around the corner I did not expect to be scrambling on something set in motion in August....

I highly recommend this business. My overall experience was fantastic. Robert was very thorough and…read moreprofessional did a great job for me. My air vents, sunroof, and other fixtures were included in my roof repair. The estimate I was given actually came $300 under the negotiated price. I found Robert to be very honest and fair. You'll have to make an appointment he gets a lot of business.

I just bought a used teardrop trailer and the lights were not working. These guys came out within…read more2 hours of calling. They were professional, knowledgeable and did an excellent job of getting my little teardrop lights all working. Now I can take my much waited for road trip. Thank You Mobile RV Repair.

Worst company ever. Had them do a repair. They charged 800 for travel. Then when done the whole…read moreundercarriage came down. On a 2023 fifth wheel. I texted them to see what they would do to fix it. He was rude and said for 600 travel and 200 an hour he would come back out. If not it's all on me. Very unprofessional and poor work. Would never recommend them. Ryan should not be in business. Poor work and even poorer service. Now I have to get someone else to fix it or attempt to fix it myself. Now he is harassing me by text. Saying his employees did out the same screws back. So figured I would send a pic of the old screws in the front compartment. Whatever they used to put it back on didnt work and he won't stand you it. Very unprofessional rude and does horrible work. Gave me an option of driving the rv 1.5 hrs to look at it. Now is texting me over and over about thr grammar in this post.

Good quick service! Very knowledgeable ! We called him in…read morethe evening and he came at noon.

Quality of work is terrible and won't fix things that he messed up. Had to take my trailer…read moreelsewhere to get his work fixed.

After a recent camping trip, noticed lights were flickering. A few days later, all electrical shut…read moredown. Called Eric for a diagnostic, and he let me know that the convertor went out. We bought the convertor via Amazon, and had Eric install the convertor. Everything works again and we are up and running. Eric is very knowledgeable and walked us through the repair.

Eric's work is outstanding. We been using him to maintain and repair our 20 foot R-pod travel…read moretrailer (that we got 6 years old at the time) since 2017. As the third owner of the trailer, there were issues that cropped up. Eric and his staff developed solutions and fixes that made the R-Pod like brand new. We just had him and his assistant looked at the water heater and one of the USB ports. The water heater did not need a new anode (after 3 years of use); and the USB port had a loose wiring. He could have replaced and charged us for a new anode and the USB port but didn't. Honest and creative when solving manufacturer defects. Eric's work is outstanding. We been using him to maintain and repair our 20 foot R-pod travel trailer (that we 6 years old ar that time) since 2017. As the third owner of the trailer, there were issues that cropped up. Eric and his staff developed solutions and fixes that made the R-Pod like brand new. We just had him and his assistant looked at the water heater and one of the USB port. The water heater did not need a new anode (after 3 years of use); and the USB port had a loose wiring. He could have replaced and charged us for a new anode and the USB port but didn't.

I've used this product on multiple campers and RVs. From the forever lap sealant to the No sag lap…read moresealant to the forever RV coat. There is absolutely no product on the market that can even compete with any of these products. While they may be a bit pricey, you get what you pay for... a superior high-quality product that most certainly will last and keep your roof dry. I've also used the forever lap sealant on the metal roof of my home to seal around my stove pipe & it has been superior. Going on five years now. No cracking no splitting no water.

Don't both to order if you need the product any time in the near future. I had read good things…read moreabout their products, and looked to place an order for self-leveling lap sealant, but the website said it was on backorder. Before placing an order, I contacted the company to see how long the backorder was. I was told they had product, just getting a lot of orders, so they posted it as on backorder so people would not expect immediate delivery. They said go ahead and place an order, and it should ship in less than a week. OK. I could deal with a week, so, I placed an order for 6 tubes of sealant. A week goes by, nothing. Then 2 weeks, nothing. Mind you, my card had been charged immediately for $124, which is not a small sum for 6 tubes of sealant. Finally after 19 days, I send an inquiry on Sunday evening asking for an update, and say that I will need to request a refund through PayPal if the order doesn't ship promptly, so that they know I'm not fooling around. They respond same day that they supposedly had the order labeled and ready to ship on Monday, but they will instead unpackage it, put it back on the shelf, and refund my money. When I responded how pointless that was, they berated me for inquiring when they already had the label printed. First of all, there was no way for me to know they had it ready to ship, if that was true. Second of all, that makes no sense. I said it needed to ship promptly, or I would file a dispute. If you've been holding someone's money for almost 3 weeks, and give no updates, it's perfectly normal to question where is the product. It's going to anger someone a whole lot more to have wasted their time and then cancel their order when they question why it has been 3 times as long to ship as communicated, and still nothing, than to ship the product. If you ship it the next day after the inquiry, that's exactly what was being asked for, and there would be no justification for a dispute. If they have the kind of time it took to berate the customer for raising a valid concern, then they had the time to get the order out in a timely fashion. Very unprofessional. Glad I dodged that bullet. Given their behavior in shipping the product, I would question how they would handle a warranty claim against their "lifetime" warranty.

I'm here to talk about the great service I received in April 2023 of a install of laminate wood…read moreflooring in my travel trailer First I must say that they provide extremely professional service. The finish flooring turned out beautiful. They even moved all furniture and put back when work was done and cleaned up afterwards I had some leaking which was repaired but I had mold and they cleaned that and killed the mold and painted with kilz it. These guys went above and beyond for me and I'm so thankful for their service. Excellent company give them a call you won't be sorry. Ps very fast service 2 1/2 days start to finish

Rider RV Restorations, Tom Plowright, will not only restore…read moreyour trailer, but your faith in service. The trust, communication, quality of work, fairness in price, reliability and cleanliness are beyond expectations. We were lucky to find this contractor and recommend him highly. The work done was the original couch and dinette was removed and the carpet replaced. Bunk beds were removed. Country kitchen sink was installed (love love love) as well as a new water pump. Water damage to the cabinets along the floor, after a 6 month slow leak, were repaired. The shower liner was replaced with real stainless steel fixtures, not RV fixtures. Above and beyond, they cleaned all the windows & screens, washed the curtains, and cleaned 5 years of mildew from the area's furniture was removed. They washed all the spiders down from the outside of the trailer and left the trailer spotless as well as the deck/patio area. You can see the before and after pictures on his website D&R's place in the gallery https://riderrv.com

I highly recommend California RV Specialists! We brought our 2021 Grand Design Solitude 310GK for a…read morerepair after I scraped the tree on a cross country trip. The service team was great to work with. They worked with our insurance company and made the process very easy. Their communication with us throughout the process was fantastic. The technicians did a great job on all of the projects that we had asked them to do. They are about two hours away from where we live, but it was definitely worth it taking our RV to them.

We've been so happy with our services here. It can take some time to get an appointment. They are…read moregood about finding space for existing customers with urgent needs. They seem to have a very strong business. Our service representative has been Sam. She's such a delight to see. Filled with kindness and a real thorough focus on detail. Ashley has filled in when same isn't available and she's also a pleasure to work with Zach and Dustin are the resident experts on all things RV related. Their professionalism is beyond reproach. I'm a fan!

Would leave no stars if an option. Got scammed, Joe charged me to order slideout rails that he…read morenever did order, later weeks later made up a story that it was shipped back without his knowledge and that he owes me money but can't pay me back. It has been months now and he has now ghosted me. Do yourself a favor and chose a different rv repair and do not give this man a single dollar upfront.

Yikes. After my initial glowing review, the experience with Joe went full twilight zone. He…read morecancelled and rescheduled our follow up appointment multiple times, sending me texts about his health, bank balance, and family. Despite requesting a payment via Zelle, he then texted me multiple times daily about the Zelle payment not going through (Zelle clearly states in their website that first time payments can take a couple days). When I finally reach out to confirm he had been paid and express concerns over how it had been handled....well, I'll let the texts tell the story. BE CAREFUL LETTING THIS DUDE HAVE YOUR PHONE NUMBER OR KNOW WHERE YOU live. I recently purchased a new (to-me) 2015 B class that had been sitting for too long. A tank release cable was stuck, and the generator wouldn't turn over. I had called every shop in town, as I have been hoping to get out of town for a break this month. Everyone was booking out 6-8 weeks in advance. I found Joe on Yelp and figured I didn't have anything to lose, as everyone had said they either didn't work on generators, or didn't have an appointment until Halloween (or later). Joe said he could be out there within the hour, would bring lights and was fully mobile. He had the cables fixed in minutes, tightened a battery case I didn't know was late, and will be coming back tomorrow morning to get the gennie fired up (it was too dark to take the carb apart and risk losing a part).