My mother was having electrical and water leaking issues in her RV and was without power for days…read more We were referred to chronic care rv repair. Let me say this. Kevin and Cindy were the sweetest nicest couple to my mother. They were informative, fast, and explained throughly what the diagnosis was and the solution. They were able to fix the electrical power and fix the water leaking issue. My mother now has power and feels so confident In the work they did. If you're looking for someone who will be transparent and honest as well as soooooo kind and understanding this is the company. We will recommend them!

Kevin arrived quickly to help us with a slide that would not go in, where we were blocking another…read moreRVer's return. He found it to be the slide controller but managed to get the slide in so we'd be out of others way. Highly recommend Kevin for any service you may need.

Dave was great, he was punctual and professional. He worked through an electrical issue that was…read morehighly complicated by an unconventional installation of an after market solar configuration. Absolutely will call him for any future repair requirements.

We purchased a used RV for the first time which had issues with the water heater. Based on the…read moreother reviews here I contacted Dave and received a text back immediately and he scheduled a visit. He was so thorough and explained everything plus he took the time to answer a whole bunch of questions I had about my RV overall. I ended up needing a new water heater and he ordered and got the replacement for me and got it all perfectly done, again explaining all I needed to know about how to maintain properly. Very fair with pricing. I wish I had someone like this I could trust with car and home repairs too.

Absolutely! They took wonderful care of my RV needs. Highly recommend. Integrity, honest, great…read morework unlike that Joke shop Camping World in Thornburg. Those people are horrible. Stay away or you will regret it.

Great customer service!!!! Didn't have the part I needed but found it somewhere else! Really great…read morepeople!

Everything you ever wanted in an RV Repair shop! We'll never…read morego anywhere else after finding them. THE best.

Just seems that things do not get checked or fully fixed. Was told the generator needed to come out…read morebecause it overheated when the door was closed. Tok it home, pulled the covers cleaned the air intake, works fine . that was a 100 dollar waste. The rv went in for the generator shutting down and an ac that did not seems to work. makes me wonder if the ac was bad. Thought that they were good when we used them before but now, we come out with more issues than we went in with

From the moment we walked in to when we left a couple hours later, we felt comfortable and with…read moreZERO pressure to buy. Mike made us felt welcomed and willingly took time out of his day to walk us through two models we just wanted to look at. Although they are a couple hours drive from our home, Campers Inn Fredericksburg is going to be the dealership we purchase our next motorhome.

This review reflects our limited, but favorable, interaction with this company as potential buyers…read more My husband and I have been researching class B RVs for potential purchase. We saw an advertisement for an RV of potential interest in their Woodford, VA lot, and sent an email expressing our interest to see the vehicle. A sales representative, Kurt, reached out to us, and we scheduled an appointment for 2 days later. Upon arrival, we found that Kurt had the RV waiting for our inspection. He had opened the "pop up" on the RV, and it had been freshly washed. Kurt was great, patiently answering questions -- before and after our test drive. We were also very pleased that he didn't "pressure a sale" nor did he try to up-sale us. Following our meeting, he sent professional emails to both me and my husband. We're still considering what options are most important to us in an RV, but Campers Inn will definitely be a company that we would consider purchasing from. We obviously can't speak to their prices, financing, nor servicing.

Called on a Tuesday to request service and was lining up dates with Kyle soon thereafter. Was able…read moreto get the stabilizers (undersized and way too rusted in place) replaced quickly. Also was able to service both AC units and get them ready to go for the year. Used these guys before to fix areas on the roof that required more tlc than I had time to give as well as correct issues with my axles that another company ignored (more like did nothing but charged me like they had). Will definitely use them again.

Thank you for outstanding service helping me with fixing a leak and helping me install my…read morereplacement microwave, I also needed to familiarize myself with all of the maintenance needs for my hybrid rv and they took the time to explain what they were doing every step of the way, giving me tips and saving me more money in the long run. I really appreciated the courteous and conscientious way they got the job done. I was instilled with a sense of confidence that I could depend on them to have the expertise with all aspects of maintaining an RV, I also thought that the fees were reasonable considering all of the services performed.

If you are ever in the Fredericksburg area of Virginia and in need of RV service Steve Rupert is…read moreyour man. During our 8 years of fulltiming Steve is among the best RV techs we have met. He shows up when he says he will, follows through on commitments, is highly skilled at his craft and goes the extra mile to support you. We had a leveling jack issue that he was able to solve. Check out the pictures to see how much "fun" Steve had.

Steve will give you a runaround for months, never look at the problem, and make new excuses for why…read moreyou're not scheduled. I think this is his was of passing on jobs instead of just saying no.

If you want an honest, upfront and reliable dealership look no further. I can't say enough good…read morethings about the crew at Road Trip Camping. No crazy sales tactics no selling you crap you don't need. Just honest to the point help. They have a loyal customer base which of which I am happy to be a part of. I would rather drive 5 hours and past multiple other RV dealers to see the Road Trip Camping crew. It's hard to put my finger on exactly what it is. But I think honest sums it up. I was comfortable giving the a 5k check based on a hand shake agreement

BETTER BUSINESS BUREAU COMPLAINT FORTHCOMING…read more I strongly recommend that prospective buyers use caution before purchasing from Road Trip Camping. My experience after buying a 2024 TAXA TigerMoth Overland has been extraordinarily frustrating, and I am now preparing to file a complaint with the Better Business Bureau. When I purchased the camper, owner Warren and his staff repeatedly emphasized Road Trip Camping's relationship with TAXA, their standing as a major dealer, and Warren's personal relationships with people at the company. Those assurances gave me confidence that if something went wrong, I would be taken care of. Unfortunately, things went wrong almost immediately. First, the air conditioner supplied with the camper made violent gurgling noises and had damaged controls. When I initially reported it, Flo suggested the noise might be normal because her trailer's AC sounded similar. I pushed the issue, submitted a warranty claim, and the replacement was ultimately approved. I was instructed to purchase the replacement myself and submit the receipt for reimbursement. I did exactly that. Months later, I still have not been reimbursed more than $200 for the replacement AC. Then came something far more serious. On only my third trip with the camper, the driver's-side wheel bearing disintegrated while my wife, children, and I were traveling approximately 70 mph. A passing motorist yelled to us that our tire was on fire. We slowed down and pulled over. The bearing had failed catastrophically and generated enough heat to damage the hub components. When the trailer service company arrived, the wheel was precariously positioned on the axle. This could have ended very differently. This was particularly disturbing because I had been told the camper had been serviced and inspected before I purchased it. Warren personally assured me that he would oversee the warranty repair. Because I live nearly four hours from the dealership, parts were shipped to my home so the work could be completed locally. When one shipment arrived, I was required to pay nearly $100 in import charges just to receive the warranty parts. I then paid approximately $585 for the local repair/service work and submitted the costs for reimbursement. Again, I have not been reimbursed. Throughout this process I copied Road Trip Camping on communications and repeatedly asked for their help. At one point Brittany told me they had left a message with Storyteller's main office and that if I wanted additional information, I should contact Storyteller's Accounts Payable department myself. After purchasing the camper from Road Trip Camping based partly on assurances about their relationship with the manufacturer, I found that response astonishing. I am now out nearly $1,000 between warranty-related expenses, repair costs, shipping/import charges, and the replacement AC, while continuing to discover issues with a camper I was told had been inspected before delivery. Most frustratingly, Warren personally assured me that if Storyteller did not make this right, he would. That has not happened. I have retained the emails, warranty documentation, receipts, photographs, repair information, and correspondence associated with these issues. I would welcome Road Trip Camping responding publicly and answering two very simple questions: 1. Why have these documented warranty expenses still not been reimbursed? 2. Will Road Trip Camping honor Warren's personal assurance that these issues would be taken care of? Until that happens, based on my experience, I cannot recommend purchasing a camper from Road Trip Camping.