Found a pair of snowboard boots on their web site at a great price, but their online ordering…read moresystem wouldn't work properly (hence the 4 stars). I called the store directly and a rep ended up placing the order for me over the phone for the advertised price. That rep turned out to be one of the store owners, and he was very courteous and professional. The boots arrived on the date as promised. They were new as advertised, and the price was better than anybody else's.

I was wanting to buy ski boots and was trying on different sizes, letting the employee know I…read morewanted them fitted. After 15 minutes, that employee told me he had to go as he had work to finish in the basement. Meanwhile, another customer walks in and asks for a boot help sizing and fitting. A different employee helped her and was very courteous to her. As I listened to the advice he was giving her, I realized I was ignored. I'll wait and go to Colorado or Utah rather than give them another try.

Love this store. We just stopped in there to check out the end of the ski season deals. We left…read morewith so much more. Chris in the ski area was helpful sharing his knowledge of skin classic skiis, NNN bindings for skate skiing & fishing boat options (kayak vs canoe). My friend recently got her ski Boots stretched which is a service that is hard to find. They also waxed our skiis at a reasonable cost along with superior quality. Stop in and enjoy there assorted sport options, including fat bikes & hunting supplies with great service & knowledge.

I want to do a big shout out to Brian who let me know about a recall on a piece of my bike rake…read more(that I was not aware of). He completed the warranty information and ordered the part so that it could be replaced while I was still in town. GREAT CUSTOMER SERVICE.

Wonderful , all question answered ! beautiful selection…read more great atmosphere Doug was very impressive.

I also had issues with the guy trying to sell the extended warranty. I find there customer service…read moreto be very lacking. I had tried to reach out to them multiple times left countless messages and never get a call back. I had issues with a hot water heater and when we bought the camper we were told they had mobile service and if we ever had a problem they would come to us. Well apparently there mobile guy quit and they are not replacing him do they no longer offer this service. After multiple contacts with them they finally told me to order the party myself and then the warranty department would full out the paperwork to reimburse us. That was a month ago and I still haven't even got a call back from the warranty people.

I had to return an online purchase in the store and was surprised to see a well organized, fully…read morestocked store! Very impressed with their selection and promotions! They carry most brands from Nike, North Face, Adidas along with their own line. I was happy to find a full wall featuring Hydroflask and Yeti drink ware. Granted it was a slow time, the employees were super helpful and attentive. My return was processed quickly and refunded back on my card within a day. In the age of online shopping, it's great to see a brick and mortar store that has what you are looking and you get to try it out before purchasing. I'll be back at the store soon!

Just bought a pair of shoes, lasted about 40 days before blowing out. Up to manager discretion to…read morereturn however they would not. have to go through manufacturer. Its fine that is their policy however be aware. just buy direct from manufacturer to avoid returns issues. no point in buying through dicks.

We had fun! 3…read moregenerations ages 5 to 76 rented 2 large kayaks and brought 2 of our own and 2 tubes. We are 6 adults, and four little girls ages 5-7 We range from beginner to experienced with kayaking. Just before we went out, the weather changed so we came back in after half an hour. We ate in the restaurant while it poured, and then went back out for another 90 minutes. We got out on sand bars to visit and play. The staff couldn't have been more accommodating and helpful. This is a special place. This is our second visit. .

We rented a pontoon for a day via Adventure Outfitters Lakeside online and prepaid for it. When we…read morearrived the morning of our rental, they helped us get our cooler & fishing gear on the boat and checking in was easy. A staff member provides a comprehensive review of the boat and it's features, and then you are free to cruise the blue-green waters of the Chain O' Lakes all day. The pontoon (20' Hydrotherapy) was clean and comfortable, the canopy kept us shaded when the sun was hot, you have swim stairs in case you want to stop at a sandbar and cool off, and there were no issues at all with the motor. Plus they give you a map showing the lakes in the chain, detailing which ones are no-wake so the day was relaxing and trouble-free from start to finish.

This store and owner ROCK!!!!! First you say Wausau…read moreWisconsin thats right right dead nuts in central Wisconsin is this a jewel of a dive shop! Great service! He can service SUUNTO Dive computers !!! Neat store! Owner dose great service and repairs and get items out as fast as he can! My point ,,,Had to rush a dive computer to his store after a nother shop screwed it up! it was done and sent back in a few days so not to ruin a dive vacation! Thanks Phil GREAT SHOP WE WILL BE BACK!

From the owner: Full service PADI 5 Star Dive Center,specializing in Scuba Diving Lessons, snorkeling gear, and…read morediving gear. Group Dive Travel is our passion. We offer group led trips to dive destinations all over the world. We have several trips to the Caribbean each year and one trip to a more exotic location every year. Located in Central Wisconsin, we offer Scuba Diving Certification Classes from the beginning Open Water Class, through Divemaster Class. Courses and lessons are held throughout the year all around central Wisconsin. In addition to our scheduled group classes, we offer private and semi-private classes to make it easy for everyone to be able to attain their Scuba Certification. PADI eLearning is also available for those with little free time or unpredictable schedules.