15% bucket warning: Note that you will NOT get the 15% discount if you use self-checkout. If you…read moreuse self-checkout, you will have to go to customer service, who will undo your first checkout and then check you out for a second time. One would think Fleet Farm would have a visible sign alerting you to this fact. Bad customer experience to make you check out twice just to get the discount.

Emergency stop. We are in the process of moving and blew a trailer tire. The person who changed…read moreour tire and put on the spare suggested we stop here to purchase a new spare tire incase the spare and other tire go before we get home- about an hr drive north. We got here at 4:30 pm and were told they couldn't put two new tires on because they close at 5 pm. But we could make an appointment. We ended up just buying one for a spare and hope we can make it home. We bought two new tires but do not know where the movers buried them yet. So, my review is only on this situation that they were not willing to help. I know it was t going to take 30 minutes to put on two tires.

Several Workers asked if I needed help, great prices, love the variety of items available! From…read moreChocolate Chips to chicken food to canning jars to fishing poles and so much more!

Sadly, Automotive has gone down hill. Roxanne is the only one I would respect and trust in…read moreinteracting with! Nicole needs some serious interpersonal skills and should not be working the counter! She was extremely rude! She didn't listen or look at customers request. Had an extreme attitude that was not appreciated!

Just bought a pair of shoes, lasted about 40 days before blowing out. Up to manager discretion to…read morereturn however they would not. have to go through manufacturer. Its fine that is their policy however be aware. just buy direct from manufacturer to avoid returns issues. no point in buying through dicks.

I had to return an online purchase in the store and was surprised to see a well organized, fully…read morestocked store! Very impressed with their selection and promotions! They carry most brands from Nike, North Face, Adidas along with their own line. I was happy to find a full wall featuring Hydroflask and Yeti drink ware. Granted it was a slow time, the employees were super helpful and attentive. My return was processed quickly and refunded back on my card within a day. In the age of online shopping, it's great to see a brick and mortar store that has what you are looking and you get to try it out before purchasing. I'll be back at the store soon!

Very poor customer service. Tried to buy a gun case that showed it was in stock, it took over 10…read moreminutes to get another employee to come to the gun counter so that the gentleman could go look in the back. When he returned from looking, I was told that it had been delivered on the truck and was still boxed so come back another day. I then went to check out another Item and was told the credit card machines are not working and that I would have to come back another day. I will not be retuning and will take my business elsewhere.

From the owner: Sportsman's Warehouse in Wausau, WI was opened in June 2023. We provide outstanding gear and…read moreexceptional service to inspire outdoor memories. National Gunsmithing services are also available! If you like hunting, we're here to get you all set up with everything you need. If fishing is more your speed, we have all of your tackle to catch the legal limit. We also carry plenty of supplies for boating, kayaking, camping, hiking, and cookouts. No matter the weather or time of year, we've got the seasonal accessories to fit your outdoor adventure. Store visitors can participate in ongoing seminars and special events and choose from an assortment of over 60,000 items with region-specific products for local outdoor activities. Founded in 1986, Sportsman's Warehouse now operates over 110 stores and online at Sportsmans.com. If you are an outdoor enthusiast, we ensure you'll always find quality, brand-name hunting, fishing, camping, shooting, apparel, and footwear merchandise within a local and convenient shopping environment. And with everyday low prices, passionate, friendly and knowledgeable associates, and educational in-store seminars and events, you'll enjoy a memorable outdoor experience.

You want a bow tuned, don't use them. Have no idea what they are doing. all I wanted was a…read morestring, and oh my lord.....3 bow shops later and I found the shop. All he asked was for who messed this bow up so f***ing bad. Well chase outdoors I said. Enough said, was is response. If you are an avid hunter, run.

If you're looking for cell cameras, particularly CuddeBack, don't purchase on-line, Amazon etc…read more While CuddeBack's customer service leaves something to be desired, Chase Outdoors service is outstanding ! I had a non-functioning camera, they gave me a new one, sent the old for service, in and out in 10 mins. Servicing what they sell has become a lost art but still exists at Chase Outdoors. The $2 you save with on-line purchasing will quickly be consumed the first time you need service.

I want to do a big shout out to Brian who let me know about a recall on a piece of my bike rake…read more(that I was not aware of). He completed the warranty information and ordered the part so that it could be replaced while I was still in town. GREAT CUSTOMER SERVICE.

Love this store. We just stopped in there to check out the end of the ski season deals. We left…read morewith so much more. Chris in the ski area was helpful sharing his knowledge of skin classic skiis, NNN bindings for skate skiing & fishing boat options (kayak vs canoe). My friend recently got her ski Boots stretched which is a service that is hard to find. They also waxed our skiis at a reasonable cost along with superior quality. Stop in and enjoy there assorted sport options, including fat bikes & hunting supplies with great service & knowledge.

I was wanting to buy ski boots and was trying on different sizes, letting the employee know I…read morewanted them fitted. After 15 minutes, that employee told me he had to go as he had work to finish in the basement. Meanwhile, another customer walks in and asks for a boot help sizing and fitting. A different employee helped her and was very courteous to her. As I listened to the advice he was giving her, I realized I was ignored. I'll wait and go to Colorado or Utah rather than give them another try.

Oh how charming is this store! It's no wonder it's been in business for 75 years! Truly, this…read morefamily and its employees have a passion for everything outdoors, for leading its customers toward an educated purchase, and for the surrounding community. By far, this was the best experience buying a bicycle I have ever had. Rob took the time to answer all my questions, to help me purchase the best choice for my needs and size, and to help me select a well-fitting helmet, a quality bike lock, a rechargeable safety light, and a cool portable bike pump for long, rural rides. The prices were more than fair, the selection was great, and they really knew their products. Without a doubt, I will shop here in the future for any of my outdoor needs. I highly recommend that you do, too; you'll be pleased with the friendly, knowledgeable staff, quality product selection, and personal shopping assistance. I sure know I was!