Want to be harassed by emails after your purchase even when you asked them not to? Complete what…read moreorder? Find someone else to give your business to.

Very poor customer service. Tried to buy a gun case that showed it was in stock, it took over 10…read moreminutes to get another employee to come to the gun counter so that the gentleman could go look in the back. When he returned from looking, I was told that it had been delivered on the truck and was still boxed so come back another day. I then went to check out another Item and was told the credit card machines are not working and that I would have to come back another day. I will not be retuning and will take my business elsewhere.

Just bought a pair of shoes, lasted about 40 days before blowing out. Up to manager discretion to…read morereturn however they would not. have to go through manufacturer. Its fine that is their policy however be aware. just buy direct from manufacturer to avoid returns issues. no point in buying through dicks.

I had to return an online purchase in the store and was surprised to see a well organized, fully…read morestocked store! Very impressed with their selection and promotions! They carry most brands from Nike, North Face, Adidas along with their own line. I was happy to find a full wall featuring Hydroflask and Yeti drink ware. Granted it was a slow time, the employees were super helpful and attentive. My return was processed quickly and refunded back on my card within a day. In the age of online shopping, it's great to see a brick and mortar store that has what you are looking and you get to try it out before purchasing. I'll be back at the store soon!

15% bucket warning: Note that you will NOT get the 15% discount if you use self-checkout. If you…read moreuse self-checkout, you will have to go to customer service, who will undo your first checkout and then check you out for a second time. One would think Fleet Farm would have a visible sign alerting you to this fact. Bad customer experience to make you check out twice just to get the discount.

Emergency stop. We are in the process of moving and blew a trailer tire. The person who changed…read moreour tire and put on the spare suggested we stop here to purchase a new spare tire incase the spare and other tire go before we get home- about an hr drive north. We got here at 4:30 pm and were told they couldn't put two new tires on because they close at 5 pm. But we could make an appointment. We ended up just buying one for a spare and hope we can make it home. We bought two new tires but do not know where the movers buried them yet. So, my review is only on this situation that they were not willing to help. I know it was t going to take 30 minutes to put on two tires.

We have purchased bikes here before and have had three serviced. Today I purchased a bike for my…read morehusband. The staff was extremely helpful helping me select the perfect style and comfort he would need for basic biking around.

After many months of waffling, online investigation and indecision, I finally made the decision to…read morebuy a new bike. Full disclosure: I'm a 60+ year old casual rider, but comfortable on drop bar bikes and have a good idea about what I was looking for. I popped in and was met at the desk by Thomas who asked "What do you want to do with your bike?" That is exactly the right question. I told him, and he showed me a too small Giant Roam, but promptly said he had the exact model in a larger size downstairs. Answered my questions without any pressure. Got a really good price and he was happy to install the Topeak rack I wanted at no charge while I waited. Zero pressure; knowledgeable staff; good selection. Nice selection of E-bikes too. This is not the cheapest place for your bike related stuff, but it is very competitive.