All of their staff are very knowledgeable about plants and even household items. Houston Hardware…read moreis very convenient to my house. We enjoy supporting a local business.

I've gone here a couple times. In the past months. We decided to start a gardening project. I…read moredidn't have any tools to get started, but luckily I live only a few miles away from the Houston hardware and garden center. Once I got inside I realized that it's basically a small Walmart. The only thing missing is the automotive department. Of course they don't have the same selection as a larger store like home Depot or Lowe's, but I quickly noticed that pretty much everything I needed for my small projects could be found here. After perusing the aisles for a while, I realized that I probably won't need to go to Walmart nearly as much. The staff is super friendly and the prices are on the low side. The gentleman in the lawn and garden section was very patient when educating me on garden plants. I highly recommend checking out Houston hardware and garden center before heading to one of the superstores in Warner robins. They probably have what you need here for cheaper.

It's like going into an old-fashioned hardware store. The owner knows exactly what you are asking…read moreabout and can either get it or has it SOMEWHERE in the nooks and crannies of his shelves.

I purchased a Blackstone griddle from Ace Hardware. After one year, despite being kept covered when…read morenot in use, it developed significant rust and surface deterioration (see photos). The store was courteous but not able to assist further. Blackstone's only response was a 5% discount on a new cover. Given normal use and proper storage, this level of wear in a year is disappointing. Buyers should consider durability and manufacturer support before purchasing.

Service is the name of the game at Ace Hardware in Perry, when you need something and not sure…read moreexactly how to make it work they can help you out.

I was there yesterday. I watched the owner and some man who works there curse and scream at a women…read morewith children. I felt so bad for her. I don't know who raised that man but he was screaming at her telling her to get her Fn children and get out of here. If that was me or my children my husband would be so upset. I don't know who raised y'all to speak to a woman with children with such disrespect. The lady wasn't even being difficult. I witnessed the whole thing. When does it make it okay for employees to curse and scream at women with children. They probably traumatized those kids. Luckily I didn't get it on video because these two employees would've been really really sorry for speaking to a customer in that manner. I am going to tell everyone I know to never shop at this location: beyond upset and hurt that employees can speak to customer with such rage and aggression.

Don't go there thinking you are going to get something on sale in the Ace sale paper, they don't…read moreparticipate, but the staff are very helpful and it's still better than driving to Lowes in Warner Robins if I just need a couple of items.

Terry was really rude and didn't get a flying swat about my needs. I've never felt like such an…read moreinconvenience in my entire life. He looked like he didn't want to be there, which anyone with a brain can gather that. His coworker said sorry to me and that he just had surgery... which I felt no empathy for since he wanted to treat me like I was ghetto trash off the street. Ace lost out on over $200 worth of product. I get it, no one wants to work in 2026... but I happened to be working and you made my work day so difficult. But Home Depot profited even more money. I pray this ace hardware location closes down. If you had surgery the day prior and you know you already give piss poor customer service as it is; maybe you should have stayed home.

Amazing new ACE location in Dawson! All of the staff are so friendly and great you when you come…read morein. This is a level of customer service I've never received before in Dawson. The store itself is very nice and has a large selection even beyond hardware, including home decor and clothes. I'll definitely be back

All I can say is "Wow!" The customer service (Brenda!) was beyond helpful. Our church needed new…read moreplanters and Brenda ordered them, contacted me when they came in, and made sure they would be loaded into my car. In a world where customer service is rare, this was a pleasant experience! Thank you!

Normally a good experience but last few times has been annoying...... Tuesday: Dropped in twice…read moreto get a sharpened mower blade I pre-paid for.. it was busy at the pro- counter( only one guy there working with the line) so came back laster.. 2nd time back- got the blade & some chrome polish that rang up 3 bucks more than what was advertised on the shelf. I didnt notice until walking to the car. I waited in line for a $3 credit to my CC. Today, sent my house mate up to get a can of starter fluid to help get the mower running. She came back with a can of Gumout without the straw. She was told didnt need the straw - really ? A hardware associate thinks starter fluid does need the straw ? ROFL. That was the whole reason sending her up there.. if I needed to search out a straw I would have used the half can of starter fluid I already had........ she went back to return and it was a PITA so she just split. Ya'll need to get it together........... Mayfield use to be consistently top notch and now?,,,,,,,,,,, it's hit or miss and lately..........miss. I'm writing this to give constructive feedback not to dog you all......... I want you to succeed because I like the store........until lately.

This Ace has gotten so good, in the area of customer service, that I use it over any of the others…read more All the staff is extremely helpful and ask what I'm looking for and show me where it is almost immediately when I enter. Very friendly too. They also started asking if I have an Ace loyalty card and they send me savings cards. The store has also changed the checkout area for the better that keeps the entry and exit more clear.

Family run store. Always helpful. Been going there for years. Great, quirky inventory. Highly…read morerecommend!