Great people to work with. I received a same day estimate in writing and the work was completed on…read morethe schedule that was provided. This is a great family owned business.

Would not recommend them! Shottie work! My mother and I requested our bathroom to be redone tile…read morework removing bath tubs installing vanity. Grout and thin set all over the white base board moldings, to lazy to move the pipes to install vanity correctly and left the back of the old vanity attached to the wall. Put tile along side of vanity to cover up exposed wood ; grout on floor. NEVER FINSHED hooking up my vanity ; running water. Master bathroom grout all over the place on the moldings and floor, broke two ceramic coner shelves; title kept falling of walls had to redo the master shower three times. There was a square hole cut in our master bathroom linen closet ; understand had to get to the pipes. But the mess was never cleaned up and the wife had balls to say that we the home owner would be charged for that. It's not up to the home owner to pay for his mess or hole he made. Now our shelves in there are broken. We also wanted a doggie door installed into the wall in our living area ; mr. Rick bought a doggie dog that you install into the door instead of buying one you install into the wall. If he didn't know they made such a thing he should have asked or research it. We wanted two walls taken down; which he did the mudd was put on thick and not even. Last but not least we wanted a 2 ft pony wall put inbetween the living area and the dining room for separation. The came out to be 18 inches put over the carpet, and the molding on the one side is bent and not even straight. OUR TOOLS WERE USED WITHOUT PERMISSION such as our sanding sponges, putty scrapers, HOUSEHOLD VACCUME to clean Sheetrock dust, we had bought a little tub of spackle GONE. OUR SNACKS in the ref. we're eaten WITHOUT PERMISSION. Missing receipts. I can keep going on and on. When we told his wife that we were very dissatisfied all she was kept alopogizing , it seemed like she didn't care and didn't go out of her way to correct the problem. These people seemed like they had no pride in there work they were doing. NEVER AGAIN will I recommend them.

great floor they helped us pick out! thank you…read more Would definitely recommend

This place is great! so helpful and Logan is just the best!! Lots of amazing things to choose…read morefrom. I highly recommend The Floor Store!

Great company. Mike and his team helped us with a major floor repair in our kitchen and living…read moreroom. He was very professional working with our schedules during the busy holiday season. The quote was reasonable and the job was finished in half a day. We tried multiple handyman references and floor companies that said they could not do it but Footprints Floors did the job and did fantastic work. They left the site better than it was prior having also fixed some trim that had lifted over time. This was not required, but Mike's team did it anyways. Top notch. If we need to install any floors in future this the company I trust to get it done right.

I was looking for painters in Warner Robins and found Pizzazz Painters Warner Robins. They did an…read moreamazing job at my house including painting and some interior and exterior repairs. Very professional, with painters attentive to detail. I highly recommend them.

We met with Mr Walker and picked out an engineered flooring in Acacia that is waterproof and…read morescratchproof..we had it installed throughout our home..the contractor group was awesome with helping move large pieces of furniture, removal of carpet, installation and removal of debris ..old carpet, scraps of flooring..we wanted ours done before the holidays and our home was renewed in 2 days with new flooring...it really was a great experience..our home looks so much better with these floors and they are so easy to maintain...Awesome experience...highly recommend this company..Mr Walker kept in touch from ordering supplies thru completion of the job..we are tickled Pink with our results...Scott and Cindy Hester rate them 5 stars

Buyers Beware In April of 2021, my mother met Mr. Rett…read moreWalker (owner) at her residence to measure for flooring installation services from his business. The day that she set for installment, she went out of town until the install was completed. His technician, John, installed the chosen tile (my mother wasn't present). Shortly after install, the tiles started to pop up. My mother contacted Mr. Walker for resolution. He sent John back out to address the issue. At this time, John mentioned there is an issue with the floor and possible reason for the tiles popping up. During John's first visit and installation of the tile, he never mentioned anything about a subfloor issue. John communicated to Mr. Walker that he did, but my mother was not present. First, this is a huge integrity issue. Second, John should have mentioned this prior to the install. After John repaired the first time, more tiles started to pop up. My mother chose this business to provide expert advice prior to the install. If this had been done, she could have made an informed decision of additional services required. She's now in a situation where there is a huge safety concern due to improper installation. My mother's kitchen was a safety hazard. She was afraid of falling. My mother is a 77-year-old senior citizen. My mother reached out to Mr. Walker on multiple occasions without reply. There is an expectation for customer service levels to be equal before and after the sale. During the communication between my mother and Mr. Walker, he advised her that John (technician) quit after working for him for 10 years. Also, he requested for her to get a quote from another business to be reimbursed. My mother got a quote and work was being scheduled. She called him on September 21st, but his wife Mrs. Molly Walker advised her that he was on the Airforce base working, but she will let him know. My mother spoke with Ms. Molly Walker about the refund in the amount of $1365.00 which is the amount that she paid for the tile only. My mother was advised by her contractor that they will not be able to reuse the tile; therefore, he can come and get the tile. My mother asked Mr. Walker to make her whole by accepting his responsibility. After about 6 months of trying get resolution, Mr. Walker agreed only to pay $385.44 to help pay for the subfloor. We spoke with Mr. Walker on September 30th, we made it clear to him that she's not asking him to reimburse her for the subfloor because John didn't damage the subfloor. As previously stated, my mother is looking for the reimbursement of the unusable tile due to your technician's (John) improper installation. The installation should have never taken place due to the condition of the subfloor. John did not mention this to anyone and installed the tile anyway. This left her with unusable tile. My mother didn't cause the problem, his technician caused the problem, but Mr. Walker doesn't think his company is responsible for his technician's improper installation. I would give zero star but it wouldn't let me.

Great work, very reasonable and good customer service. Michael V. always comes thru for us (my…read morehusband and I)! Our carpet looks like new again! We will definitely continue to be a repeat customer!

Matt made my carpet look like new. Very reasonably priced and very professional …read more I highly recommend this company.

Used them in May for a bathroom remodel. Finished the job and less than 2 months later the tile…read morefloor grout is chipping away and tiles shifting under foot. Contacted them to find they went out of business. They are still advertising they are installing but responded to me that they are not (I have a screenshot). Was told I was harassing them for asking them to fix their work. Filed a complaint through BBB and will be seeking legal action to make this right.

Josh was exceptional in helping us select flooring for our new home. The owner was very attentive…read moreand followed up with us throughout the project. The final project is beautiful and we are so pleased with the work.

I can't say enough good things about this company. We called them last minute because we had…read morealready booked and paid for a company, who cancelled on us the day of the move. They were able to come that same day and knock out emptying our completely full POD in just a couple hours. The movers themselves were gentle with our belongings, very polite and worked efficiently to get everything unloaded. I would % recommend this company for all your moving needs.

My husband spoke to Tony, and he said they could come out same day. We had a packed POD to unload…read moreat our new home, and couldn't do it by ourselves. Three young gentlemen came, and got right to work, and they had it unloaded in about 2 hours. They were friendly and didn't complain, even though we had a lot of Holiday containers that went upstairs. We would definitely use again, if the need were to arise. Thanks so much!