DO NOT RECOMMEND
What awaits you is a sizeable shop with many items appearing to tempt you. However, Don't mistakingly let your guard down and roam or linger from area to area a moment or two too long.
Welcoming small town feel? Nope.
To go here you must enjoy having your every step monitored and scrutinized by glaring eyes, nosy, unhelpful, and honestly rude personnel. I don't understand how any one in a service position can be so self unaware.
To shop here You further must enjoy personnel dismissing and/or arguing with you, the customer, on how breakable and/or perishable items, you are paying dearly for, should be bagged.
Common sense? Nope. Customer respect and convenience? Nope. Purchasing ceramics/ glass? Staff is strangely argumentative in not wrapping/protecting fragile gift items in anything other than thin singular small paper bags even whilst cast in a shopping bag heavy with a plethora of other items no doubt competing for the same space.
Requesting tissue paper or further basic item protection will yield you verbal dispute, scoffs, and overall body language that you have somehow disturbed a delicate and precarious balance of staffing's mood. When items are wrapped it is poor and with protestation. While Customer expectations and requests were basic and polite a like kind response was not received. What could have been an enjoyable Sunday drive kind of find, instead morphed into both a new and then a never to be customer again, experience.
The shop floor seemed to have so much promise in its selections but I would take far less materially to instead be treated with kindness throughout a shopping experience, especially the checking out process. It seems to not matter how high a purchase amount is, there is no expression or feeling of small business gratitude. When asked regarding specific item availability there was no offer to check back room stock and direct requests for personnel to do so were met with declination and refusal.
The restrooms are outdated but that is not a deal breaker. It is lack of attention which beckons a mention. When I see this in a store providing items for consumption I do have some pause.
Now when it comes down to the candy, what appears to be hundreds of pieces of varying chocolates are left open on a shelf behind the register but very much exposed to air, germs, and God Forbid insects, common house flies or otherwise that may Or can come and go with customers in and out of the shop. I can appreciate not all Chocolates can be individually wrapped but the ones not under glass surely could have a box lid blocking common air.
In reviewing the food items the rice crispie treats are good as are some chocolate barks and huge Reese's cups. The prepackaged cherry coconut haystacks taste unnatural and more like a small extruded ball of chemical paste. The texture is unappealing.
The big draw to the location however is alleged to be the pulled cream candy. I can say we prefer Mom Blakeman's by far. It is sweet, but not too sweet, and the texture richly hangs onto the tongue. One can easily eat piece after piece to the delight or detriment however you want to look at it. It is firm, doesn't crumble, and melts on the tongue like a softer version of a extra large dinner/butter mint without the mint flavor.
In contrast, Ruth's pulled cream candy is dry, crumbles into dust, and is so sweet it almost has no taste outside of the sweetness. It tastes far sweeter than sugar and no other flavor emerges. A small pinch of this is too much in terms of a sugar shock sensation but that could be beneficial for someone whose blood sugar has plummeted. Most people buy candy for an emotional benefit, a comfort, not because while making your eyes roll back in your head you are out of a blood sugar danger zone.
I hope future would be customers find this review helpful. To the shop management I trust you probably already know which particular senior staff are more problematic Over others in Approach and execution vs less senior staff who are likely to be merely insufficiently trained. Customers come to a candy store for a sense of wonderment and can relive childhood memories when only candy, vs adult worries, danced in our minds. With that said we don't wish to be unappreciated, viewed as expendable, a nuisance, an unappreciated mouth to be fed like unfortunately too many children in this country and others, feel every day. read more