We moved into a new house and immediately had to battle a pest issue not handled by the previous…read moreowners. Diamond Pest Control was incredibly responsive, offered the best cost, and after one application we haven't had nearly the issues we did when we moved in.

My name is Michelle Quinn. I do not do reviews, but this company came through for me and my family…read more Just purchased a home and the ants where having a family reunion so I contact this company and they showed up and did an amazing job a month in and no bugs at all. The staff was very professional and friendly. Plus they called afterwards to check up after the service. I HIGHLY RECOMMEND. RATED 10 STARS.

I have really wrestled with both whether or not to and how to review Critter Removal Indianapolis…read more Here's the thing. I really liked these folks. They're undeniably popular and their reviews obviously speak for themselves. I suppose that's part of what makes my experience worth noting. I called Critter Removal Indianapolis due to a squirrel in my home that I'd been unable to address myself or with assistance. I called Critter Removal Indianapolis on a Wednesday and made arrangements the next day for one of their employees to come by the house the next day at noon. While I hate having to miss work, this squirrel had become a major nuisance. The appointment was scheduled for noon - I was sent a link to be able to track my appointment (a cool touch, though also a bit alarming as the time changes and my appointment ended up happening around 1:30pm). I'd e-mailed them through their website and had gotten a response pretty quickly with a general idea of pricing. That went well. Once the employee arrived, he explained the process - essentially photographing trouble spots, developing a plan, submitting the paperwork to the office, getting an estimate, and then agreeing in writing to the estimate. I hadn't been aware there was sort of a pre-step, somewhat disappointing, but I remained hopeful. I made it clear to the employee that the squirrel was actually in my home - not a crawl space, basement, or attic. It was actually in my living space. It was actually in my living space when he came out. As he was taking photographs, the squirrel was walking across my kitchen counter. Seriously. The estimate came and I agreed quickly after a review of it. It was actually lower than the original price range. I was told they could be out the next morning and that I would not need to be home. I had every hope that they'd arrive on Friday and get the critter quickly. However, when I got home it was clear that hadn't happened. There had been no signs of actual arrival (and no contact). Over the weekend, things got worse and ultimately a friend ended up calling what she thought was the company to basically say "Why are you not out there?" Let's be honest. It was a legit question. She actually had called a different company that came within the hour. Within a half hour or so, the squirrel was caught and removed. And yes, it was in my kitchen when caught. To Critter Removal's credit (Hannah specifically), they were perfectly polite and gracious when I e-mailed them Sunday and said the squirrel had been caught and explained the situation. I canceled my appointment. So, here we go. Great initial inquiry. Friendly people and very thorough. However, I can't help but feel like policy came before people here. While all critter issues are important, a critter in a living space is sort of an elevated concern both because of safety and potential biohazard due to waste. As a wheelchair user, I was at even greater risk of potential infection. There was a lot of good here. I don't want to dismiss that. But, if we're being honest, given the circumstances it's pretty inexcusable that after being told on Wednesday a critter was in the house and after having been in my home the next day, I should have had help well before Sunday afternoon when the issue finally got resolved. While I might consider calling Critter Removal again for more preventative measures (I did like some of their plans), if I were in a crisis? I would have to look elsewhere.

A few months ago, I walked into my upstairs storage closet and discovered insulation scattered all…read moreover the floor. As I looked closer, I found walnuts. That's when I knew immediately the squirrels had made their way into the attic. They had taken up residence in my detached garage the previous summer and were humanely ushered out, so I suppose they were just looking for a new home! As a devoted animal lover and supporter, it was very important to me to find a company that would address the issue humanely and not harm the animals. That's when I found Critter Removal Indianapolis. From my very first contact, they were professional, personable, and extremely thorough in explaining their services and pricing. I immediately hired them and I can honestly say they have to be one of the best in the city. Throughout the entire process, they quietly monitored the situation and kept me updated in a timely and reassuring manner. Their approach is thoughtful and humane, which meant everything to me. Upon completion, they honored my request to text me when the work was done and to let me know the invoice had been emailed (I get so much spam and didn't want to miss it!). That level of attentiveness says so much about their customer care. The technicians were professional and respectful, and the home office communication was absolutely spot-on. I truly hope you never have attic critters but if you do, Critter Removal Indianapolis is the company to call. Humane, professional, and exceptional service from start to finish.

We had a massive wasp issue in our home and could not find out where the wasps were coming from. It…read moregot so bad that we had over 10 in the bedroom at a time. After looking online for local businesses and seeing all the good reviews for Ruben, I knew he would be the right choice. Ruben came over the same day and looked around, ultimately the decision to go with a fogging treatment in the attic was chosen and Ruben and his team were able to eradicate my wasp problem. There is not a better pest control company in the area that beats the care or professionalism of Zappers. If you are looking for a pest control solution, look no further. Thanks Ruben!

Quick service! Got rid of the hornets! Super nice guy who…read moredoes an excellent job! You won't be disappointed with Zappers

I've used Ron's pest control for carpenter bees on two occasions over the years. Effective service,…read morecost is very reasonable and on one of those occasions, he did not need to complete as extensive of a treatment and explained to me why. I appreciate the honesty of this business - I feel they provide great service without overdoing things or charging extensively for unneeded services.

I use Ron's for my home and business. Bugs and mice are successfully terminated! Courteous and…read moreprofessional service!

Great response time! Super professional team to work with. Through inspection performed with…read moreimmediate resolutio.

We have used Tro Pest control at our company for many years now. Bill the owner used to always come…read moreand now he has a great team behind him. They are awesome and highly recommend them. They have been to my home in the past. Now looking forward for them to treat my new home. Very trustworthy company !!

We have used Jackson Pest Management for about 18 months now. AJ texts me on the day of appt. and…read moreshows up on time, and does a very thorough job spraying around the house. He's happy to answer any questions I may have. We use Jackson Pest control not because we have a problem, but because we don't want a problem. We like being on the every other month program. The peace of mind is worth it.

These guys are professionals. They show up on time. They are great about coming on short notice. To…read moretop that off they are all super nice! Jen is great too!

Worst company ever. I used them for several years and they were great. They must now be under new…read moremanagement because they don't come when they say they will, it's impossible to speak to a person, and their rates increased significantly. When someone finally showed up the service was subpar at best and he didn't take the fact that I have pets into account when placing boxes in the house. Don't waste your time or money!

This has been my pest control go to for at least 20 years. Family owned, response immediately, has…read morealways gotten the job done, I can't recommend them enough :-)

If I could leave negative stars, I would…read more Just don't. Switching to Aptive a year ago has been the worst decision we've made as homeowners. They're more expensive than our previous provider (Scat...who is amazing and we're now back with!!) but they promised we would see a massive reduction in mosquitoes. We saw MORE mosquitoes this past summer and MORE indoor pests than ever before. It's like they get our spiders steroids. I called to cancel, was told I needed one more treatment to avoid the fee. Got that treatment, called to cancel and was told I still need one more! We had already switched back to Scat because I was tired of seeing Harry Potter working spiders in our house so there is no way I'm paying for another treatment that doesn't work OR a disconnect fee. I've been on the phone with them for hours, talked to multiple people, had "resolutions" a few times and am still dealing with it. Save yourself the headache and money and just use someone else. Edit to add: Jasmine from their social media support team was very helpful and able to resolve our issues. Hopefully others in the company adopt this type of customer service.

Not given the correct information, when we signed up. Cost 199.00 to cancel. Back with Hawks.read more

Have used them twice in two years. They responded quickly, friendly, and took care of the problem…read morefor a reasonable price. Will continue to use them and recommend them.

Came by super late, put down some traps, said they'd come back at a different time to check the…read moreprogress, never heard from them again. never received an invoice even when we reached out.

Great service, fast efficient and affordable…read more Interior/Exterior pest control. Very pleased with my service. Highly recommend

I sent a message to them Friday night and by Saturday morning they responded. i was so upset by…read moreeverything that was going on and they reinsured me that they will help us and they did!! im not sure why these guys don't have any reviews but they deserve more than 5 stars!!!! we will be sticking with them and anyone who needs help, get ahold of them!