Service is terrible, but then so is the food. Won't make the same mistake twice. Giving it a 1 star rating is more than generous...

I got the Poncho train platter, which was crab, cluster and legs with boiled shrimp potatoes and corn. Very delicious. They make their own cocktail sauce, which was very good atmosphere was nice. Had lots of televisions with the Astros gained on and the service was very good. also, they had a very good banana pudding dessert read more

Still the best tasting crawfish around, enjoyed 5 lbs last night Candance at the bar is awesome and the other team members are extremely pleasant as well read more

I really want to like this place. I really do. The food is good. Service great. But it smells like an ashtray. And being severely allergic to cigarette smoke sucks. I just can't take it. I unfortunately won't be back but I just wanted to post my review for others that have the same problem as me. Trust me when I say my allergies suck. If they only allowed smoking outside that would be better. read more

Rusty Hook Bar & Grill - Menu - Bars Near Me - Bacliff, Texas

before saying what i have to say i would like to say i myself am a server and understand things happen however our experience was unexceptionable especially considering this is the second time it has happened with this server. The crawfish is amazing which is why we went in the first place. our other food was good they had the burger and fried shrimp and liked it. however the service we had was quite literally the worst service we have ever received. our server came to our table THREE times the whole time we were there and the third time was because we asked another server to bring her over. we were missing the sausage on one crawfish platter, my baby brothers rice, and needed some sauces. when we asked for it all it, by the time the server came back with the sauces we were half way done with our food. the sausage didn't come out till after we had finished all of our plates. we asked for a manger who honestly didn't seem to give a crap that there were any problems. i didn't get the serves name, asked her for a receipt so i could have it and she never brought he receipt. i was HIGHLY disappointed with our experience and we agreed as a group we will not be returning. read more

Extremely unhappy with their crawfish! It seems like they're attempting to offload old stock to unsuspecting first-time reviewers who won't return! Dry as you can see on the plate no juice at all. The oysters are quite small, and Gilhooleys still as the top spot for oysters. read more

Rusty Hook Bar & Grill - Dry crawfish and oyster too small - Bars Near Me - Bacliff, Texas

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I visited one of my favorite waitresses (Faith) at the Rusty Hook in Baycliff. I had 3 pounds of boiled crawfish (spicy). They were kinda small but seasoned to perfection. I also had the catfish & Shrimp dinner with corn on the cob and green beans. I would give the whole meal a solid 8 out of 10. Only drawback is the parking is limited. This is a popular local spot so come early or be prepared for a bit of a wait during prime dining times. read more

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This is a dive bar that serves food. Many were eating crawfish, so I imagine the boils are good. The food we ordered was merely okay. The ambience was as described above, and very smoky. I can see this place being popular on the weekends with live music, but it is not a place I would go for a meal. read more

So, I have been here a few times but it's been a little while. I wound up ordering a burger with tots and a soda. I just checked my bank because I could hardly read the handheld device they bring. I do know I hit the 18% for the tip and I agree with one of the other reviews where they stated it's a little uncomfortable for them to hold it while you choose a tip. They should give you the device to complete it. My bank currently says $32 and I'm not sure if that includes the tip because normally tips post later so I'm kind of wondering how this meal got so pricey? My food was brought to the wrong table and I was trying to tell the guy as were other people and he just walked back to the kitchen. I get they were trying to combine food with a bar but it is looking more and more like a bar every day. There are now pool tables and as others stated, there is the smoke. For the nonsmokers, not really how you want to enjoy a meal. Even to go out for a drink, chain smokers in tight quarters ruin the moment for me. If I start coughing or my eyes start watering, I'm probably in the wrong place. Some of these places are for smokers, and I guess the rest of us should find ones without smoke. Posting my burger. I felt kind of Sonic-ish....it did taste good. Look...I have a photo of the price....$12.99. I had mushrooms n jalapeños so add $1 and whatever a soda costs. At $20 even, thats more than 18%. Cute waitress. She was attentive but I don't understand the price jump. read more

Rusty Hook Bar & Grill - Bars Near Me - Bacliff, Texas

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Arrived at 9PM to order to go before they closed at 10PM. Walked in, no one greeted us or said anything, it was empty other than workers sitting at tables on their phones. An older white man with a beard, white shirt, and hat next to the bar waved his hand across his neck signaling they "were closed". My husband, asked to be sure "Y'all are closed?" and the older man nodded his head. Don't advertise 10PM everywhere if you're going to close at 9PM. read more

Rusty Hook Bar & Grill - Google Times - Bars Near Me - Bacliff, Texas

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Rusty Hook has amazing crawfish and also excellent food in general. Their tuna avocado, boudin eggrolls, brisket nachos, STEAK are killer. never a bad time and service is always spot on. locally owned and family run. read more

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This is my second time at this place and the service is always great. Shout out to the cook we had overheard that he was the only one that day and still managed to get the food out on time.The food was super fresh I almost burned my tongue and it was so flavorful ! I genuinely recommend taking the drive or if you live near by to stop here and enjoy their food. read more

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Please do not read the reviews below. This was our first time here. We were greeted by Rachel, and she was beyond phenomenal. She was open, honest, and made the experience amazing from start to finish. The food, was phenomenal as well. We had the tuna appetizer, boudin egg rolls, chicken fried steak, and got some baked potatoes and burgers to go. Everything was fresh, cooked perfectly, and tasted great. If you want to feel at home and around good people, come here. The ambiance here is laid back and casual. read more

I ordered crawfish from there once a week all season and the last two times there was a great difference of size for the same ten top table and was sent out a bigger size on the spot...150.00 tab This week same thing g with a two top and again I asked why... The manager. ...Stacy... came with the second one and a rude jester was made by her ...more than once... will not and should not be made.. Runt my thought of a great place for patrons to come and be completely happy... NOT AGAIN!!! read more

My wife and I stopped in to see how the food was like. We noticed that it is a true bar and grill with a welcoming atmosphere. We were immediately greeted, seated and our server, Joe made some awesome recommendations for appetizers. We ordered the boudin egg rolls which are great. My wife ordered the bbq potato and I ordered the queso crawfish burger. Frankly, that is one of the very best five burgers I've ever had! The crawfish were not rubbery they were perfectly prepared and the burger is seasoned and prepared at a medium rare. We will, for sure return. read more

GREAT food and drinks. Bartenders and wait staff are excellent!! !Crab every day including Blue Crab, Dungeness and Snow Crab!!! Daily Lunch & Dinner Specials!! Awesome place and would highly recommend. read more

Once again your business offers prices that you do not put on our bills. Went tonight after seeing the price on snow crab cluster, asked Kevin the server if they were 10.99 and they charged me 12.99. This is the last time you will over charge me. You have a lot of violations I've been keeping to my self. No more. Good luck is all I have to say. Wednesday is wing special. they charged 100.00 for 10 wings. this is why you have no business. This is your special not mine. Honor it. read more

Rusty Hook Bar & Grill - Not what they charged me. This place robs you with their so called specials but charge you more. Stay away - Bars Near Me - Bacliff, Texas

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If you're looking for a great breakfast, lunch or dinner this is your one stop place to go the food is amazing along with the owner, manager, bartenders, waitstaff it all is a wonderful environment and is highly recommend. read more

Rusty Hook Bar & Grill - Tuna avocado is absolutely delicious - Bars Near Me - Bacliff, Texas

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Really enjoyed Boushays but not impressed when they reopened. I loved their happy hour. Wings not as tasty. The whole place reeks of cigarette smoke. Sat outside to get away from smoke and of course shortly after ordering people came outside and started smoking. Service wasn't terrible but was slow. Hoping they will do Crawfish like Boushays did so I can pick up to go instead of eating there. read more

Really disappointed in my visit. They are advertising 50 cent oysters on Tuesdays so I had to check that out. To say they were SMALL OYSTERS would be an understatement. (I had a friend that went Saturday night and he said the oysters were big.) There were maybe 2 decent sized oysters out of 12. My goal was to order oysters and then order something else on the menu, but they were so small that I simply paid out and didn't order anything else. I am going to try out their Happy Hour soon, and I hope that visit goes much better. read more

This place, that we used to like, has gone downhill. Started off with the hostess trying to seat us between two tables of smokers inside, which is totally gross. We had to sit outside to get away from the smoke. How does that make sense? We ordered our usual but the usual was bland and not near as good as usual. The queso was runny and flavorless. The waitress never asked us how our food was. It took forever to get the bill. Then they make you check out and tip right in front of them on a handheld device, which is rude. read more

I love the place, but when I'm constantly having to flag someone for another beer, it becomes irritating. The bartenders are just sweethearts, but can I have a beer? The food is really good if the kitchen gets the order correct. The establishment does not have a runner check the food (they say they do) or answer the phone. read more

So i used to be a fan of Boushays and met there every Thursday with a group of guys and we stopped going when they changed the menu and the quality of the food went south with the menu !! So today I decided to stop in and check out the new name of "Rusty Hook " and give it a another chance and walked in and stood at the door for a minute until the bartender informed me I could seat myself and then I waited almost 10 minutes without any visit from a waitress and even the owner walked past without so much as a nod !!! At that point I got up and drove down the street to STOMPS ! Some things never change except the name on the sign !!!! read more

Wow I have never run out of a place so fast in my life. Miss the old place where they had excellent food and BBQ was still on the menu. Missing the BBQ grilled cheese! But this night? Table full of screaming preteen girl baseball team and some guy on the mike playing snippets of songs. We never did find out what was going on. But the shrilly screaming preteen girls ran us out of the bar. We won't be back. There are too many good places in the area to eat and have an adult beverage. read more

It was great until they kicked me off the Facebook for one post. Out of all night they should have had two bartenders but they didn't. The owners should sell to someone who knows how to run a r read more

Let me start by saying the food is wonderful!! A group of friends go for Sunday Brunch most Sunday's. For the third time we got Kevin as a server. And I use that term loosely. He approaches the table with a surly, can't be bothered attitude. No smile, no pleasantries. Just "How many is there going to be?" With an attitude. He took the drink order and returned 20 minutes later. It was all downhill from there. Empty glass for 30 minutes, refilled only when he came to take our food order. Food was delivered by a runner who was perfectly pleasant. The last person arrived late and sat for 15 minutes without acknowledgement. When Kevin did approach 4 of us ordered refills/drinks. I handed him my empty glass as I ordered mine. Two of the ladies received their drinks, while I and another did not. He came around the table to give me my check and I inquired about the two missing drinks. He rudely responded "I didn't hear!" to which I said "Then you weren't listening, I handed you my empty glass!" He mouthed off "Don't tell me...." and stomped into the kitchen to send another unsuspecting waitress. This is what we asked for from the beginning!!??!! And were told she would see by the greeter. We have no issue with anyone other than Kevin. He needs training on customer service. TIP is an acronym that means To Insure Prompt Service!! Three times with him and we are done!! read more

We had the Boiled snow crab and shrimp combination 5X spicey. While the food was excellent and spicey as ordered, there was supposed to be 1 lb of shrimp with the order. We counted them and there were 8 fairly small shrimp. So, not even close to 1 lb. I asked the waiter about it she recommended we order another 1/2 lb. Really? Then we had to challenge the charges when paying. Results, food good, service mediocre and be super careful on what you order and what you're being charged. read more

Service was very slow, couldn't find our waitress. Food wasn't very good, Crawfish were bad. We decided to leave and went to Crazy Alan's swamp shack, food and crawfish and the service were great there. read more

Great restaurant bar. Totally down to earth. Love the food... Pool table, dartboards, and karaoke night

So where do I start....Customer Service SUCKED. Well, there was no wait time on a Friday evening which was good. It all went downhill after that. It took 15 minutes and asked 2 waitresses for someone to acknowledge us sitting there. We placed our order which was a BBQ sandwich, 2 LBS of crawfish, and a seafood platter. When our food was delivered minus our crawfish, we asked our waitress for utensils, lemon, and ketchup. We waited and she never came back, so we asked another server who passed by, but still no response, we stopped another waitress, but nothing. Finally, we asked a fourth waitress she came back and told us that all the utensils were dirty and gave us 1 plastic pack to share between the 3 of us. Our food was warm, not hot anymore. One of us ate with a spoon, another with a fork, and the other with a knife. The crawfish never came, but other people were getting their crawfish. I like to think it wasn't because of our race. I was embarrassed because I suggested the restaurant and my friends came all the way from Cypress to eat there. Won't happen again. read more