I had a curio cabinet that I needed a glass shelf for. I removed the wooden shelf that was there initially and took it to Russo's to replace it with a glass shelf. Russo not only replaced it with a glass shelf but pricing was reasonable. read more

Russo Glass - The middle shelf is the glass shelf by Russo. - Glass & Mirrors Near Me - Oakland, California

Professional, reasonable prices, friendly, fast, easy parking, helpful suggestions. What else can I say to fill 85 characters?

This place is amazing. Made and received my glass within 24 hours. Great customer service as well!

I needed a piece of glass for a framed picture. He cut it, wrapped it, and gave it to me free. All in about 5 minutes. He said happy birthday, which it wasn't, but I'm enthusiastic about this company. read more

On a small property management company, older units. When the window screens need repair or a glass window brakes, these guys do a great job at a fair price to repair them or replace them. read more

Had to replace the mirror in a treasured heirloom. I got great service at a great price. Highly recommend.

Nice work from Russo Glass! I highly recommend them, I called them on Thursday and they were able to come to my house the following Tuesday. I recommend having the dimensions and measurements ready prior to calling as it gives them a better idea of pricing and what they can do. I can agree with the other reviews that Dennis does have a strong personality when I initially reached out but once he came to our house, we were all talking like friends! Definitely give this place a call for your glass needs. 5 stars! read more

Dennis Russo is an old school cat who is very straightforward and down to the point. Price and quality is unbelievable. I paid $150+ less then other quotes to re-glass an insulated vinyl slider. I took it to the shop and picked it up same day, he even had to order the glass and got it turned around same day!!! read more

Russo Glass - $140 to replace all of that glass with same day turn around! - Glass & Mirrors Near Me - Oakland, California

I called this morning to see if I could get a piece of glass for my aquarium lid. Dennis, who owns the business, was very nice and helpful. He's been in business for 40 years. I was in and out and had some good conversation about drag racing. Highly recommend. I would have spent much more getting a prefabricated piece of glass from the internet. read more

Russo Glass - Lid fits my aquarium perfectly. - Glass & Mirrors Near Me - Oakland, California

I had dual-pane windows that had failed, becoming cloudy. I called and not only did he tell me yes, they can replace the glass only, but he asked me if I wanted to save money by bringing the windows into his shop, rather than him coming out to my house. I did, and for me it was worth $100! The windows were professionally replaced at a reasonable price. I would recommend Russo Glass. read more

Hands down the best glass shop in oakland. They have everything you need and if they don't, they will go the extra mile to find it for you! Amazing service and friendly people. read more

Great doing business with Russo! He was willing to work on some old, hinged windows from my house that had broken panes that I had taken off because I couldn't afford to have someone go up a 2 story ladder for a few hours. He worked quickly and even stayed late to get the job done same-day. Also had some good conversation. Feels like the kind of old-school business that is sadly not that common anymore :) A treasure to the community! read more

I found this business on Yelp when I was looking to replace a table top glass that I accidentally broke while cleaning my desk. I called Dennis on a Thursday, and explained my situation. Dennis was confident that he could put the pieces back together, and cut me a new glass. I glued the 4 pieces back together to the glass top, and amazingly, while I was transferring the table top glass to my car, I hit the glued pieces on my car door, and the glued pieces fell and hit the ground and now were in a 100 pieces. I called Dennis again, and explained that now I had a 100 pieces instead of four. He suggested I place a piece of paper at the broken end, and trace the top of the desk. I proceeded to trace the desk and brought the table top in to Dennis. The table top glass was wrapped in paper when I picked it up, so I didn't get a chance to see the table top until I brought it home and unwrapped it. I must say that I am impressed, and thoroughly satisfied w/ my newly cut table top glass. The whole project took about a week, and the replacement cost was quite reasonable. Thank you Dennis!! read more

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The only place I will go to get glass. His prices are surprisingly cheap and he is always is fun to talk to. The store is a trip though, I always feel like I am going back into the 70s when I step inside and all his spirit animal photos all over the place add to the touch. Just remember measure twice, cut once! I don't know how many times I had to go down there all on the same day cause I didn't measure correctly. He will also give you a better deal if you pay in cash with exact change. read more

Russo Glass - Glass & Mirrors Near Me - Oakland, California

Don't plan on getting "big store" phone customer service. They are a two person shop, Dennis in the back and a woman up front. I had a coffee table glass cut and polished, while I waited. They must have had 10 phone calls and 2 walk ins, then I understood why the negative comments. He is honest, and old school, very fairly priced. Actually I think he should charge a little more so he can stay in business; the world needs small, honest businesses like Russo. He charged $30 to cut this table top and Glassman in Alameda wanted $195. Take your business here, be patient, and reap the rewards! read more

I have old Likit aluminum horizontal sliding windows. Just like most houses built in this area. The glass on one slider was broken. Just needed to have it replaced. Thankfully the slider could be taken out of the casing so I could take it somewhere to be fixed. I called Russo glass co. Experienced tradesman. What more can you ask for. A person who knows how to do his job and does it well. Price was fair and work was done while I waited. If I need any other glass work I know who to call. read more

I always try to start off a conversation, especially when I'm asking for help, very politely. I called Russo Glass, which should be renamed Rough Around the Edges Glass. I tried to simply ask for a small panel in our door frame to be replaced... before I could even finish my sentence on what was needed I was interrupted by this Karen - "WHERE ARE YOU?" My response: Um.. I live in Oakland "Yeah, WHERE?!" I tried to give her my street address "NO, I NEED A CROSS STREET!" I gave her the cross street and she still got frustrated (???) and handed the phone to her husband, who, to his credit, spent a good amount of time trying to talk to us about the repair, and we could see he had our best interest in mind. His only mistake was handing the phone back to his miserable witch of a wife who was constantly yelling, demanding information, and then told us that they were going to show up "after hours, because we have to shoo a bunch of people out of our store." They we're supposed to show up to get measurements "no later than 6:30PM." She said they would call once and threatened if they called again they would forfeit the job. Here it is about 7:30PM and no call from this mess of a human. Do not go here. Do not call them, unless you want to be treated and talked to like absolute street garbage. read more

I adore the couple at Russo glass. The office manager always puts out brownie bites and cracks wicked jokes. Her hubby, the glass man is quick and efficient. They are so affordable...I dare say they under charge for their work. They've been incredibly kind to me, expediting emergency projects. Once it was a glass door that blew open and smashed in a winter wind storm, and the next week a window. I know that they dropped everything to finish my projects. I've been relying on them for all my glass/window projects for about a decade, and can't imagine going anywhere else. read more

Purchased Amazing quality glass shelves from Russo Glass. Really strong quality material and extremely affordable. Also, great customer service. Highly recommend them for your glass needs. read more

Russo Glass - Purchased Glass shelves for my media wall from Russo's Glass company. - Glass & Mirrors Near Me - Oakland, California

I initially called Russo to ask for a quote on a new glass table top for a massive wooden table, after I screwed up on my measurements with another glass vendor. I ended up with a glass top that has a two-inch overhang on our existing table. Stupid mistake on my part. I spoke with Dennis over the phone. He patiently listened as I explained my predicament and we ultimately came to the conclusion that there wasn't a suitable fix given the size of the glass. After a few minutes of pondering the problem, Dennis suggested the most brilliant solution, which was to cut two wooden pieces to match the glass top length. Even though we did not do business, I was so impressed by Dennis' knowledge and creative solution to my self-created problem. Businesses run by people like Dennis are rare these days. I would absolutely work with them for any future glass repair needs. Thanks again Dennis, you are a genuine life-saver! read more

I had the misfortune of getting my storefront glass door broken into and luckily I didn't have anything taken. As this puts so much frustration and concern, the first thing you want to do is to get it replace in a timely manner. I called a few places even one within a 10 minute walk from me and either they were outregous in price or took to long to come out for the estimate. Since I needed laminated glass, most places were telling me a few days turn around. I called Dennis and he got to business. He told me to send him pictures to take a look at what we are working with. He called after receiving them and gave me a few options. He told me that he would swing by and take measurements in order to cut the glass since its unique with a mailbox slot. Dennis followed through and am a total happy customer with his work and commitment. As a small business owner, I truly admire people who are focus on their customers in mind. Kudos to Dennis and will contact him for any other issues that may arise regarding glass. read more

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Old school shop. It's basically a one man show. Took some old glass in to get cut, two pieces $5, took about two minutes, what's not to like? read more

Dennis at Russo Glass was an immense help when vandalism left us with 8 broken windows while we were out of the country visiting family. Dennis was extremely prompt, communicative (with a 9 hour time difference!), and honest. His communication and flexibility (and general courtesy and niceness) was head and shoulders above the 3-4 other glass repair places we contacted off Yelp. Plus, he came and did a great repair job! He also gave us some useful tips on how to save money on windows in the future (don't get grids in your windows -- unfortunately not applicable to our present situation), and advice on navigating the insurance claims process. I will be recommending them to anyone I know who needs window and glass work. Thank you, Dennis. read more

Russo glass was trustworthy and competent. Owner is very personable and helpful. I was refinishing an antique bookcase that had doors with glass. He replaced the glass and they look absolutely great. Very pleased with the results. read more

As far as i can tell, Russo does quality work. They fixed a broken mirror mine a while back and it came back great. I think Dennis is a craftsman. They have that old school vibe when people really knew their craft. I like Dennis and he's a friendly guy. You want to support these folks because there aren't many out there. So I remembered them when I needed to fix three broken windows. Wood Window Warehouse totally dropped the ball on me and I called Russo. They worked with my early hours, it took a little back and forth, but I got him out to give me an estimate. The price was great. He had to order custom glass, so I gave him a deposit. Then no communication. I call and there's a question, was he supposed to put them in? Uh... yeah. So then its like pulling teeth to get a date. Hard to contact, even harder to pin down. He shows up 6 hrs late the first day. Fixes the first window but has some equipment issues on the second window. Has to order a new blade for his saw. No problem. Again no follow-up. I call him. He's still waiting for the blade a week later. I wait again, no follow-up. I call his cell, no answer. Call the office, busy signal. They still use phones that busy signals. I made the deposit for my windows in early July. It's August 10. 1 of 3 windows is fixed with no date scheduled for the other 3. I wish I could recommend these guys. When you actually get a hold them, they are sweet. But this situation is ridiculous. read more

These guys are friendly, knowledgeable and patient with someone who didn't know that much about glass. I showed up to pick up my order and had one more piece I wanted and they threw it in for free, along with a free tub of glazing puffy, which saved me a trip to Home Depot. Thanks guys! I also shopped around and their prices were very competitive! read more

Didn't know I needed this place until the dog decided to trample the bar cart. New mirrored glass tray cut for me on the spot. Got a quote from top glass that was 10x the amount (no joke) and obviously stupid since the whole cart was that amount. Everyone is out to rip someone off, so I'm sure when the dog breaks more glass I'll be here. The owners make jokes, and guided me into what I really wanted. read more

Came into Russo Glass to look for replacement rectangular pieces of obscured glass for my garage door after one had cracked and broke completely. Came in, with my requests and measurements, and was out the door within less than 20 min. Very helpful, informitive, and not to mention the price was beyond acceptable. You could NOT find a better price on Ebay. I went around to other local glass businesses and recieved the "it will need to be special ordered" or the "we dont have that kind/ we will need the company to cut the glass to size required before ordering" treatment. Highly recommend Russo Glass Co. Get in, explain your requests, get out. Easy read more

Russo Glass - Glass insert replacements for garage door - Glass & Mirrors Near Me - Oakland, California

Don't waste your time. This guy is a joke. No feedback, no response, no idea what's going on. He wasted my time. Clueless. If you want a bunch of stupid jokes and platitudes , he's ready to go! If you want glass, go somewhere - anywhere - else. read more

Super impressed with the pleasant experience this was. Decent pricing, great advice and implacable customer service.

This review was way overdue, but we're moving, and I want to make sure I put in a good word for this business. They really deserve it. We've used Dennis' service a few times within the last ten years we lived in Alameda. We've bought window repair parts and a glass table top from Dennis. His prices are very reasonable, and he's always been very helpful. We also had a double pain window that was fogging up about 5 years ago. Dennis came out, fixed it, and it's been good as new. Thank you, Dennis. We'll miss your services. It's such a nice surprise to get old fashion service with integrity and kindness. read more

Great place great value, awesome service these guys are open on saturdays and still cut custom glass for old houses like mine. Thanks for bailing me out on a Saturday read more

Dennis is super knowledgeable and friendly - his shop is easy to find and his rates are really reasonable. I went to him with a request for glass shelves for a curio cabinet that was full of irregular hand cut particle board shelves covered in contact paper. He made me a shelf right away and sent me home with it to make sure the dimensions would fit before he made the rest of the shelves. Super customer service - thanks much! read more

This place is amazing! We needed new screening material for our sliding screen doors - we choose Textilene more shade and stronger material. Done in 1 hour and absolutely looks amazing. Thank you Thank you !! Russo Glass ! read more

ARE you kidding me? VERY unresponsive. Booked a "maybe time" because he might get to busy and have to bump me. As a business owner. DON'T treat people that way. A BIG PASS. read more

Definitely by far the best customer service I have ever gotten!!! Friendly and efficient is an understatement. 10/1 would recommend to anyone. read more

I broke a frame last week and went to get another piece of glass. I have used these guys before and was totally happy so that's why I went back there. Not only are they so friendly, these guys have been in business here since the 1940's! A nice man came out from the back and told me it was my lucky day and he handed me the glass for free. People take note, this is why they've been in business so long. What sweet genuine peeps these are! read more

I went to Russo Glass because of a recommendation. Everything started out well I called and was referred to a website to look at glass styles and to call back when I had a style. That is when my experience went bad. I had a small cabinet door that I wanted to put glass in, The man I spoke with said he could use some left over glass. The problem was he would say he would look and give me a call back in a few minutes. After 30 min, I called back he said he got busy and would like when he was done with the customer he was helping. a few hours later I called back he hadn't looked, but he assured me he would this time. Well he didn't. I even stopped by and he wasn't there. The person who was there couldn't help me. But I left the measurements for the glass and the style with and I was assured he would call me back in 30 min when the owner got back. He called the next day but by then I had moved on. Customer service is not their focus read more

Dennis was great! I loved the detailed and professional job he did replacing the broken glass on our commercial door. He told us about a vulnerability in the door trim. We were pleasantly surprised when he quietly fixed the vulnerability before returning the door. I know who to call for my glass needs! read more

Another great find in Oakland. A window broke on Friday so I found Russo on Yelp. I told him our needs and he said that we could save money by dropping in instead of having someone come to install. Who does that nowadays? Honest people. Window back to normal on Tuesday. Thanks Kevin. read more