Ramsier was fantastic. I had quartz countertops and a backsplash installed by another company, and…read moreunfortunately, the workmanship was very poor. I contacted Ramsier and spoke with David about the issues I was experiencing. From the beginning, he was extremely helpful, understanding, and sympathetic to my situation.
David sent his guys out to assess the problems. They were friendly, professional, and very knowledgeable. After explaining what could realistically be repaired, I hired them to correct as many of the issues as possible. I am extremely satisfied with the results.
While no one could have completely eliminated every problem caused by the original installation, Ramsier came remarkably close. Their team understood that I had made a significant investment in this stone and worked hard to provide the best possible solution in the most cost-effective way. They never pressured me into replacing the countertops or purchasing something I didn't need.
Instead, they took on the challenge of fixing another company's mistakes and did a fabulous job. Their professionalism, expertise, honesty, and customer service were outstanding. I would not hesitate to hire them again for any future countertop or stonework needs, and I highly recommend them to anyone looking for a trustworthy and skilled company.