We had an absolutely wonderful experience working with Kristin Bailey and her team at LoanPeople…read more From start to finish, they were professional, transparent, responsive, and incredibly easy to work with. Buying a home can be stressful, but Kristin and her team made the entire loan process feel smooth and manageable. They worked extremely hard on our loan, followed through on everything they said they would do, and kept us informed every step of the way. What stood out most was their honesty and integrity-qualities that can be hard to find these days. Kristin truly went above and beyond to maximize our seller credits and delivered exactly what they promised. We always felt like we were in good hands and that they genuinely cared about helping us get the best outcome possible. We are so thankful for all of their hard work and dedication. I would 100% work with Kristin and her team again and highly recommend them to anyone looking for a lender they can truly trust.

Amanda Stewart is wonderful to work with. Extremely responsive, thorough, and took a genuine…read moreinterest in helping my husband and I as we navigated the first time home buying process. 10/10 service - highly recommend Amanda and her team.

I had heard horror stories of people doing refinance loans with other banks. I called Chad because…read morehe had helped me get the original loan for my first house. I remembered he made the process easy and had videos explaining everything step by step. I went to him again. I was not disappointed! Everyone on his team was very nice and let me know what step I was in in the process. The whole thing was as stress free as this process can be. The team was very easy to work with and responded to all my questions. I have recommended Chad to everyone I know.

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

Shirley and her team made our transition to Texas and purchase of a new property painless. She…read morehelped with our decision to go with a VA versus Texas Land Board loan and ensured all our documents were in order quickly. Because I was in the process of retiring I had some extra work to do related to post retirement income and documentation. Shirley and team helped me with that to ensure I was qualified for our mortgage. I would recommend Shirley to anyone.

As a veteran who has gone through the VA loan process in the past, I know the added complexity and…read morelength of time that these loans can take. This time around my goal was to find a loan officer who was extremely knowledgeable in both VA and Texas Vet loans who could make this process as smooth as possible. Shirley at PrimeLending exceeded my expectations and then some. She was extremely responsive answering all of my questions and laid out all of my options without pushing me towards one product or another. In the end she helped me pick the right product for my situation at a very reasonable cost. Shirley was honest and up front from the beginning and I have recommended her to my friends and family.

I first met Mr. Bashaw at a training he did on something called a Home Path Renovation Loan. After…read morethe training, I contacted Mr. Bashaw and completed a loan application. It all went south after that. There were communication problems from beginning to end. His team failed to clearly explain (I honestly don't think Bubba or his team knew the Home Path Renovation Loan process) that a HUD consultant would need to be involved with the Home Path Renovation Loan for which we applied. This oversight costs us weeks of critical time and contributed to our loan file being significantly delayed. The most remarkable error (one which I reported to the Consumer Financial Protection Bureau) was that Bubba's team ordered the appraisal through an Appraisal Management Company that was rejected by the investor underwriting our loan. This error resulted in even further delays in our loan file and caused our seller to require a substantial increase in earnest money commitment in order to extend our contract date. This mistake was simply a matter of Mr. Bashaw and his team not understanding the loan product he sold us. We ultimately switched lenders and were able to close on our home, but the drama and rollercoaster ride we were on because of Bubba and his team's incompetence was an experience I would not wish on anyone.

This was our first time to deal with the selling and buying of a home at the same time and we were…read morenot prepared for the stresses we were going to go through. After wasting so much time with a big bank and getting the worst news with about two weeks to go, Austin's Lender stepped up and delivered in amazing fashion. Everybody was a joy to speak with and did everything to set our minds at ease. Austin's Lender kept in contact with us and kept us in the loop about the process. This is something we were NOT getting from the big bank. They never made us feel as if we were a bother. Everybody was forthcoming and approachable and that made a HUGE difference in our experience and stress levels. Our experience from first call to close has been outstanding and I will recommend Austin Lenders to any of my family and friends to use for their home buying needs.

This was a very smooth and organized team at Austin Capital Mortgage from start to finish. They…read moretold me what I needed to do helped me along the way and got me the paperwork that I needed. Jeff responded quickly to all my questions he returned. My calls promptly and the whole team is very organized. I refinanced my home in three weeks from the first call to closing. thank you Jeff for making my refinance, so smooth and stress-free. I recommend Austin Capital Mortgage to anyone that is looking to refinance their home or purchase a new one.

We worked with Tom for a refinance and it was a rather difficult process due to the underwriter…read morebeing rather strict but Tom came through in the end and handled everything thrown his way. Highly recommend working with them.

Mindy Bakker is one amazing woman! She is the kind of person that will take your call at 8:30 p.m…read more with complete patience and walk you though all your questions. I never felt pressured to choose or afraid to make an ask, which is important to me. She is super smart, honest, and WORKS HARD. Did I mention she works magic with numbers? Her and my realtor (Johnny Ronca) were THE dream team that helped us get the perfect house at the best terms possible, and closed and wrapped in under 30 days! Mindy is a joy to work with and an absolute sweetheart. She brings much needed fun and vitality to the home buying process. I am a very satisfied and happy client. Thank you Mindy! Look forward to the next opportunity I have to choose you as my broker!

I can't say enough about how wonderful Diana Olmstead and her team were throughout the entire…read moreprocess of our recent home purchase! They were extremely efficient, thorough, helpful and also very informative. They were unique in that they took the time to update us at each stage of the process and provided explanations for each step in the journey. They know how to get things done, and done correctly the first time, which is a testament to them putting their customers first. I will always use them and recommend them to anyone who needs financing for a real estate purchase!