Victor from Verizon was absolutely fantastic! Outstanding customer service, knowledgeable and a…read morereal stand up person! Verizon is very lucky to have him as part of their team!

The rudist people in this store labor day weekend and they have no service all day only ones. My…read morehusband game back and said they could do vmnothin. I called the idiots back and asked them seeing all photos of people I took are now green. He hu. I called back I heard him breathing. He would hang up but I heard them breathing. Everyone of them should be fired. This is far from first time we have had issues with them hanging up is this the new customer service? When I asked about cr he said call 611. Well gee, thats hard to do w no service Missouri Ave no better. I worked for Verizon for 6 yrs apparently things have gone down hill. Because if I were being monitored, I don't care how mad the customer was, if I hu, within 10 min I would be walked out the door to top it off they don't know what they are doing,! Maybe they need to hire some Chinese techs. They are also more polite, not spoiled entitled 22 yr old brats.

Very efficient, in and out in about 15 minutes. I came in with a cracked screen that I wanted a…read morequote for and they gave it to me very quickly. I only needed the quote to get insurance coverage so that I could replace my phone, though, so I can't speak to the quality of their actual repairs. All I can say is that they seem efficient and they repair Google phones.

As recommended by the Pinellas Park uBreakiFix location, I called their St Pete location to get a…read morebattery replacement under the Google program for the Pixel 4a. Isaish was very helpful over the phone and confirmed battery availability and Google coverage. They also cautioned me that I might have to pay for glass replacement - though as it turned out, the original glass survived the replacement, so the replacement costs were fully covered by Google. I got delayed in traffic so I called ahead to see if I could still pick up the phone five minutes after closing; the answer was yes so now I have a phone that holds a charge for more than 30 minutes. Yay! I also brought in two Apple devices with dying batteries but after getting price quotes, I decided that they'll just need to keep limping along - very helpful in making the repair vs replace decision.

I have a somewhat "outdated" iPhone that I don't want to upgrade because it's the perfect size…read more When it needed a battery and charging dock replacement, my usual repair place didn't have the parts and instead tried to convince me that I should just upgrade. While I appreciate the gesture, I wanted what I wanted, so I went to CPR and had it done cheaper than expected, with a super fast turnaround. There was a slight hiccup with the screen after the battery installation, so I came back in and a new screen was installed in minutes, on the house. My years-old phone works as good as new now, so people can continue making fun of me for it for months and years to come!

I had what I thought was going to be a good experience with a local business. I was upgrading to…read morean iPhone 6 and decided I'd keep my 5 since it was still in very good shape and working well with the exception that the lock button was a little glitchy. More annoying than anything else but why not get it fixed? So I go in and I'm initially told that it would take them about 30-40 min to fix and it would be $70. So I think, sweet! I'm in!! They go in the back and come back out to tell me that the part they have is for a 5s not a 5 but they can order the part from their Seminole store. They say it will be in the next day. Well since I didn't have the iPhone 6 yet I decided I'd go ahead and order the part (50% paid up front to iCell) and then once I get the 6 in the morning I'll drop off my 5 and they can work on it when the part gets there. They tell me don't worry, they'll call me when the part comes in. 2 days later no call (should have been my first warning) so I drive by and ask what's going on, guy takes the phone from me and says they'll call when they are done. Shockingly enough there was no call. I had to leave the country on a pre-arranged trip so I assume that the phone will be ready when I get back. I never get a call from iCell at any point telling me that the device is ready. While I am out of the country my well meaning father to whom I was telling the story to decided to drive in and see what was going on. They went ahead and released the phone to him. While this ended up being ok, sort of... They released a device to someone who wasn't the owner of the device without contacting the owner of the device. Not a good business practice. At any rate when I get back into town I call iCell to find out what happened because I had no voicemails from them only to find out the device was already released. I told me dad to go ahead and keep the phone and activate it since it was still better than his 4 and now SHOULD have been in perfect working order. So he takes the phone to AT&T and then SIM card reader isn't working. They try to troubleshoot it and never get it to recognize a SIM. My father then drives, literally across the street, back to iCell and they look at it and tell him that they didn't touch that part of the phone so it's not their fault. I get involved and go back into the store and speak with Mike. I tell him what is going on and ask him to take a look at the phone and call me. Mike does the unexpected and actually calls me! The first call I ever received from iCell. He basically tells me the same thing that they didn't touch that part of the phone. He then goes on to accuse me of damaging the phone because of the time (while I was out of the country) that went by. I told Mike that I'm not a cell repair expert but I was using my 5 right up until the time I dropped it off to them. The original SIM was still in it because AT&T put a new SIM in my 6. When I got the phone back it wasn't working. I asked if they had a checklist showing that the device wasn't working when it came in or left their shop and the answer was "No". That being the case they have no true idea if the phone was in fact damaged by perhaps a tech not being grounded while working on the phone or something. They did not test it either way. Mike was understanding of my point as well. I asked him to please have the owner call me to discuss the matter. That was 12/23. I never got a call. I went in yesterday 1/2 and picked up my device which was still sitting in a bag in the back of the shop. I like to support local business and I did so this time and got burned. Poor processes, lack of follow through and poor customer service led to a bad experience. I have an iPad mini with a cracked screen I was considering getting fixed and giving to one of my kids but I'll go with the name brand stores that stand behind their work. I'm hoping that maybe I'll get a call from the owner at some point and he'll surprise me and this will have a happy ending.... But I'm not optimistic about it given my past dealings.

First things first. The store is spacious, clean and inviting. Staff was busy with other customers…read morebut stepped aside to welcome us and offer refreshments. When available, Steven came right over and took care of us. We just upgraded our phones and he walked us through the migration process every step of the way. It was painless (mostly) and we were up and running in no time! Love this store-everyone is always kind and helpful!

In 3 years of usage, I've not had any issues with Consumer Cellular whatsoever. Extremely…read moredependable service and the pricing is great. Good values for younger people also. Why would you pay more somewhere else? The customer service agents on the phone, and in the stores are patient and well informed. The Largo Mall, Florida retail location has some really nice employees.

Valerie has been an asset to Boost mobile! She worked wonders for me, in a time of need. The phone…read moreI have is identical to one that is not compatible with Boost service. She took time to look up my phone info. and worked it all out, at an Incredible price. I get free text, calls & 5GB for 25 monthly. No small print, which is what everyone should like. Also, the service is faster and better then Metro!! Ty, Valerie! You are much appreciated!! A Boost customer from here on out.

Amazing customer service! I went in to buy an e-bike, and it was a very good experience! I…read morerecommend 10 out of 10. The customer service i experienced was true and honest. It's good to see businesses out there who care!