I am so impressed with the service at this location! It was definitely a positive experience and I will be back. I went there looking for new shoes for an upcoming run this month.
First of all, the Running consultant "Amy" was awesome. I thought I told her everything about my running style, my level of fitness, my current training regimen....but then she asked me some important questions that I never thought about; what are my goals, when is my next running event, how many Km's etc. She then analyzed my walking/running gait right there in the store! And it wasn't rushed. "Amy" seemed very comprehensive and looked at my gait in minute detail. From that she selected a few pairs of shoes for me to try. I tried one, then another. Each had different positive aspects and I couldn't make up my mind. She then suggested trying one of each at the same time; wow! What a difference! Made the choosing much easier.
After that I told her about a shirt I saw online and she found it for me within 30 seconds! Second purchase done!
I never felt rushed, "Amy" went above and beyond to make sure I was comfortable with my new shoes, pointing out small pros and cons to make sure I made an educated choice. She then explained different programs and services the store had to offer; not as a sales pitch by any means, but in a way I felt she had a bonafide interest in my personal running program.
GREAT STORE! GREAT STAFF!!!! read more