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Aiea, HI

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Runners Route

4.5 (62 reviews)
ModerateSporting Goods
Closed • 10:00 am - 5:00 pm

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Shoes
Michiko C.

I visited this store last week to get a new walking shoes. I was approached by a friendly salesperson. She helped me find the right shoes for my feet after asking me few question. She recommended couple brands and after trying them. I picked Hoka. They are so comfortable. I used my new shoes last Saturday and today to go walking and it was like walking on clouds. I'm definitely going to come back and buy one more shoes to use daily.

They offer Military discount (15%)
Roxy W.

This is a small shoe store that meets my needs of specific running shoes in various width. I have a particular width size that most shoe stores don't offer and Runner's Route has it. They also sell all the necessities you'll need for a short or long run such as compression socks, snacks (gels), etc. They offer a 15% Military discount. Overall, if you're looking for running shoes, check out Runner's Route.

Angela W.

Retired my last pair of running shoes I bought here and grabbed some new ones, plus some awesome new sunglasses. The sunglasses are $40, polarized, lightweight, have non-slip nose bridge and ear loops when sweaty. Originally I had gone in last Thursday and bought another pair of shoes but after I went home I put them on again with different socks and they just didn't feel right. Fortunately, this business has an easy exchange policy if you don't wear the shoes outside you have 2 weeks I believe to exchange them with a receipt. So I went back Sunday and got a pair I loved for the same price. They had at least 3 people working on a Sunday in the small shop and very friendly and helpful.

Brooks Adrenaline GTS 22.
Glen A.

Stopped by Runners Route after a doctor's appointment. There was only one other customer in the shop, and she had already decided which shoes she was going to purchase. I was looking for a pair of Brooks Adrenaline shoes to replace the 2020 version that I have been wearing. I've been to this shop at least twice before, and the owner has always been friendly and helpful. I tried on the 2022 version of the Brooks Adrenaline and a Mizuno shoe that the owner recommended. They are both very good shoes and were the same price. I decided to go with the Brooks shoes since I've been wearing Brooks recently. I paid for the shoes and the owner walked me to the front door and opened the door for me and told me thank you and to please come back again. Awesome customer service! I'm actually thinking of going back and pick up the other pair of Mizuno shoes :)

Tanyce W.

Decided to visit here since I had a couple of referrals. Owner Tomo was very helpful in measuring my feet and recommending some great pairs of shoes. I tried 2 pairs of ASICS, 1 pair New Balance, I pair Mizumi, but finally decided on NIKE Pegasus 36! Super comfy and lightweight! On Sale for $119. Done! Mahalo Tomo for great service!

Janice L.

Recommendation for back pain and knee discomforts was change of everyday shoe wear. Hoka's - New Balance. As we entered, we were greeted with professionally and friendly welcome by Tobo. So very helpful and knowledgable of all the variety types of shoes they carry. Fell in love with the first *NB* tried two different ones and couldn't bear the first one he picked. Then had to get another and same however the second choice was way better and guess it right *NB*. I included some awesome soles that will mold into the shape of my feet for more arch and comfort. Then should me a smart shoe tie to support my ankle which made a huge difference! Can't Thank Tobo enough to for his time and patience especially with me. Go check them out for all the newest and on sale shoes for all types! Comfort your feet with great shoes at the Running Route! Mahalo again Tobo!

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4 years ago

Always my first stop when I need new running shoes. Staff is very knowledgeable and always helpful.

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9 years ago

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9 years ago

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8 years ago

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11 years ago

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5 years ago

They're okay. I bought 2 pairs of shoes from the store. Helpful and good service. Only one sales person though.

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10 years ago

Very small store and staff not that knowledgable on analyzing your gait to get you in correct shoes.

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10 years ago

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8 years ago

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6 years ago

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6 years ago

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9 years ago

I love coming here because how professional the staff is. Getting custom orthotics foot wear & always seem to find the right shoes for me.

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8 years ago

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10 years ago

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11 years ago

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11 years ago

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7 years ago

Awesome place, staff really helpful, they have knowledge on the type shoes to wear depending on the needs of the athlete. Highly recommended

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11 years ago

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9 years ago

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10 years ago

Great service, knowledgeable, friendly. Offers military discount. Conveniently located near everything in Aiea.

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Review Highlights - Runners Route

“I think the Hokas felt different after coming home because I wore the store's compression socks while trying on shoes.”

Mentioned in 6 reviews

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Champs Sports - Where customer service goes to die

Champs Sports

2.2(26 reviews)
0.7 mi
•$$

I will preface this by stating that I am what you would call a sneakerhead. I have an extensive…read morelibrary of shoes in my collection, so I normally would NEVER go to Champs! But today was special. My family and I decided to try to ride the rail from Kapolei to Pearl Ridge. On the way, the bottom of my shoe literally fell right off! So needless to say, I walked well over a mile in a pair of shoes where one side didn't have the entire bottom (sole). As a last resort we went to Champs because even with their state in the recent years (they've seemed more like an outlet store than an actual retailer trying to compete with regular stores), we've managed to find some decent, if not downright fantastic deals. So my family and I walk in (still with the same shoe situation going on with my feet that I explained earlier) hoping that I can buy something... ANYTHING that will remedy the current dilemma. I walk in past 3 employees who are in conversation, without as much as a hello. When I worked at Foot Locker, there were a few rules we lived by. The first of which: GREET EVERYONE! So fail on that, but it is what it is. I'm more concerned about finding some joints to put on my dogs because I'm tired of limping for the day! So I walk to the wall and check out the selection and prices. Selection: fair to poor which is par for the course with Champs. Prices: some good and some decent but either way, I'm ready to spend some money. After waiting and not seeming to have attracted any attention, I ask one of the female workers if they might have anything in a size 14 or 15 (I'm actually a 15, but as such I know that there's little chance they'd have that. It was that dire that I was willing to buy a 14 just to get my feet into something respectable!). She mentioned they don't have much. She continues that they used to have a specific section for large sizes but it no longer exists. She then looks around and asks a coworker for affirmation. I didn't need it, but it's fine. She sought it and got it. Cool. I'm still without shoes! So I tell her, I really just need a pair of shoes and I'm pretty desperate. She just said well.. it'd be easier if you tell me which you might want. So I said, I do Jordan and Nike. Any of those. She then goes to another guest who's looking for a size 10.5 in a green and white AF1. She goes to the back, comes back and asks the wrong person if the size was 10.5. Luckily I saw the whole interaction so I pointed her in the right direction. As I wait, I saw the Jordan Luka shoe. It was cool looking and something I might actually hoop in. So from hoping to spend $30 or less, I was talking myself in to a $120 shoe. Long story short, she never came back and I ended up walking to Vans and buying a pair there. Here's the moral of the story. I get it Champs, the future of this store is uncertain. But even if the inventory they give you makes it look and feel like a graveyard of urban hopes and dreams, it's the people who make more glamorous then it really is. Customer service is THAT HUGE! So, though I'll never go in there ever again, nor will I ever suggest that anyone else does, people still will. And maybe, just maybe the people working there should treat everyone as an important potential sale. Because you never know when a $30 spend, can turn to $100+ or more. And you definitely don't want to be the reason it doesn't. Much like this time.

We came here just yesterday to look for running shoes for my 9yr old son who'll be starting track…read more Coming straight from Kids Footlocker ( terrible customer service, none at all ) this place was like a breath of fresh air! We were politely greeted soon as we entered, asked if we had a specific need then assisted us through our entire purchase WITHOUT any pressure. My son was very picky on what felt and looked best ( even tho it was for track and will get dirty anyway), but the guys there were super patient and helpful. Awesome customer service, and like I said very refreshing. Also good amount of products on sale. Truly 5 stars.

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Champs Sports
Champs Sports - Kids section

Kids section

Champs Sports

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Runners Route - sportgoods - Updated October 2026

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