Since last year, I have wanted to try on Hoka sneakers but was too busy with other things to make time for it. Several of my friends told me how much they loved theirs. Finally, today, we made time to go to Runner's Depot at the Aventura Mall. When we arrived, the place was packed with customers trying on Hoka and New Balance and Ascics. All the salesmen were busy. We waited for a while patiently, and then Rafael came up to us and asked if he could help us. By then, my daughter decided to get a couple of pairs for herself also. Rafael explained the Fitting Process to try on the shoes, and we had to stand on the Foot Disc to measure our arches. He then knew what type of shoe would be best for us. He brought out several styles. The best style for her was the Hoka Bondi, and for me, the Hoka Gaviota 5. Rafael is an expert fitter. We were so glad that he was helping us both to find the right shoes for our travels and the walking that is entailed. He was patient and understanding. I highly recommend that you ask for him if you visit this store. The store is nicely organized, and they have a good selection. They also sell athletic wear, socks, caps, sandals, shirts, and runner gear. If they are out of stock of the shoe you want, they will order it and have it sent to your home. But first, they will fit you to make sure that the shoe is the right size and fit. I really like that they do this for the customer. I ordered 2 extra colors that will be shipped to me and walked out with the ones I tried on. My daughter did the same. They will arrive in 5-7 days. I felt like I was walking on a cloud, seriously. You will spend some money for quality, but to get rid of foot pain, it is worth it! Runner's Depot is located at the Aventura Mall inside the mall by Macy's on the second floor. You can reach it by escalator or elevator. Park by Macy's where the Women's clothing is, go thru Macy's to the second escalator, and it will take you to the second floor, then head months inside mall. read more

See all

Amazing service!!!!!!!! Great selection!!! Good value!!! Shoutout to Christian and the team that was working Saturday afternoon 1/31/26, Very professional , knowledgable and helpful!!!! read more

The guy that helped me knew his stuff! Helped me find a shoe that fit was comfy. And was just super helpful. The shoes are pricey but worth it. I've had HOKAs for 5 years and am just replacing my old ones. read more

See all

Buyer beware, this location scams you! Misleading with prices, in hopes you won't catch it. This store lacks professionalism, customer service, and any form of positive experience. Bea the store manager, Rafael the general manager, and Maria the sales associate, will mislead you on shoe prices while trying on, then when you get to the register the prices are completely different. DO NOT PURCHASE FROM THIS LOCATION! Scammers! read more

Terrible experience! Bought sneakers 2 days ago, wore them once, and they refused to refund me. They were quick to take my money, but who on earth would buy shoes knowing they could not be returned after a day of wear?! Would never buy anything from here and advise you not to either since 140 bucks is worth losing a customer for good. read more

Great/educational experience. Camila assisted me and analyzed my foot/arch and fitted me accordingly for shoes based upon my lifestyle needs. She was terrific and very helpful. read more

exelente equipo de trabajo muy profesional muy humilde Hernan y Bea felicidades mucho conocimiento read more

Runners Depot - Sports Wear Near Me - Aventura, Florida

The size of this store is much, much smaller compared to their other locations. So of course that means there is less selection of shoes. I looked around and it did not take long to figure out they did not have anything I was interested in. I asked when or if they would be getting new stock in and was told, "Check our website". I do not like to purchase shoes onlune, especially sneakers. I need to try them on and take a few steps to see if I like them. The employee had a real carefree attitude in that he did not seem to care about his job or helping a customer. What I can say that is poaitive is theybseem to have a great men's shoe selection. That did not help me but hopefully will help someone out there. They have a unique selection of socks so that is something I will keep in mind for future needs. Their pricing is pretty average conpared to other stores selling the same brands. This store is on level two right near Macy's. read more

be careful be aware!!!!!! big scam!!! the owner is trying to sell his soles to any customer with any shoes extra to make extra money not knowing what he is doing and those soles with the shoes he is selling , hurt so badly!!!!!please go to another store read more

Amazing experience. If you're a runner this is the place for you. The measure your arch, foot, and do a walking test to recommend the perfect fit. I ran 9 miles and felt amazing in the pair of Brookes they suggested. It's hard for me to find good running shoes since I have wide feet and a high arch. Just make sure you speak to a runner that works their. The lady I spoke to was training for a marathon and gave excellent advise. read more

Cheaper online but these guys give personal service. Though it seemed like a middle schooler helping us, turned out he knew what he was doing. Hard to find, GPS had it away from the strip mall, so just drive around the old strip mall, it is in there, just facing out, toward the elevated main highway wall. read more

Maybe it was the day I came in but it wasn't busy, not even a hello when we walked in and they were helping some clients but good customer service would be to acknowledge the potential customer period. Limited selection, didn't carry Nike and ended up finding a much better establishment in Ft Lauderdale that does the same thing only better. read more

Let's be Honest. Yelp = Food...... Good Food. It exposes you to new places constantly. I have not paced myself. Hit every food truck and ROTD (review of the day) the last few months. But skipped those great local Parks and Trails. If you are looking for running shoes, this is a good option in the Aventura area. I was going to head to Runner's High down south but opted for something closer to home. Checked Yelp and walked in for a Fitting. Small shop with great knowledgeable staff. After few questions (level of running, price range) I did a fitting and a ran on a treadmill. My foot, arch and ground contact were analyzed and the info recorded and stored. For my next pair they will simply pull up the info and send me on my way. Good place. Note: I wore them to the second gathering of BTTR (Weekly Tuesday night Food Truck gathering on 109th and Biscayne).... not the initial intent for my new running shoes.... but hell of a good way to break them in! read more

If i could have given any less of a rating, i would have. I'm not one to write negative reviews, I'll typically just move on from my annoyance. However, i just can't with this experience and believe others should know. 2-3 months ago i purchased this pair of brooks, $125. I've always had a good experience with Brooks, but this is my first time purchasing from a vendor and oh, how i should have just stayed with purchasing from Brooks directly. As you see in the photographs, the shoes have become defective and as an active runner, I wanted to resolve the issue before the problem gets progressively worse. I explained the issue with the shoe and was told there was nothing they could do for me and sent me on my way. What a horrible experience and i hope others heed my warning about purchasing shoes from this location. Ashley. read more

Runners Depot - Sports Wear Near Me - Aventura, Florida

See all

Just bought my first pair of running shoes here. I came after reading the other reviews and because I knew they would give me information few other stores could offer. Joe was patient and answered all my questions and most importantly didn't seemed rushed like employees at other stores. I was fitted for the perfect pair and I walked out with other stuff as well. It is nice to know that there's such a nice store in the area. Will be back for sure. read more

Training for a half marathon got me hooked on running as well as started on a constant quest for the right gear. I've faced many obstacles in my training but I'm convinced that with the right gear I can accomplish anything. Thus began my journey to Runners Depot. One of many problems involved serious ugly nasty blisters. Research dictated getting different socks. I heard that Runners Depot carried Balaga socks that were a must have according to other runners. I called them up and said "I got a weird question. What brand socks do you carry?" Reply "That's not a weird question at all." And then the guy proceeded to recite all the brands. They carried Balaga. yay. Upon arrival I was greeted by two VERY HELPFUL folks. My request for socks turned into a long discussion of all my problems and some bonding with the sales lady who suffered from some of the same ailments. As an insane person addicted to running, it felt good to talk to someone else who shared my insanity and who was earnestly interested in helping me find a solution. I found my socks and was directed to the Davie location because they didn't have the item I needed in stock. They had called the Davie location for me to put it on hold as it was only about 15 minutes away. For a serious runner this place is great. The sales people & owner love the sport and love helping others. They watched me walk to check out my biomechanics and recommended certain brands of shoes for my next pair. Having gone to the Davie location, I noticed that the Aventura location has less of a selection but most of what you will probably need -- shoes, clothes, accessories and energy foods. This is definitely going to be one of my must-go to places for gear & advice! read more

After braving torrential downpours and an unsuccessful venture to a more centralized running shoe store, we headed up to the Runners Depot in Aventura. My friend and I were both in the market for new running shoes, and my friend had some specifics in mind, so we called to make sure they carried the brand she was looking for (Brooks). Located in the Promenade Shops just north of Aventura Mall, this place can be a little tricky to find. After driving through the entire shopping plaza, we ended up calling again to get the exact location, and the lady (the owner, perhaps?) was more than helpful. When we finally arrived, she asked if we were the ones who'd just called. And then she proceeded to help us. By the time we got there, I'd decided I didn't really need running shoes right then and there. But my friend was still gung-ho, and the sales lady had her walk in front of her to see her step, and then recommended shoes from there. All told, we were in and out in about 15 minutes, and my friend got a spanking-new pair of Adidas running shoes, for a reasonable price. The other sales associate was helping a marathon-runner get outfitted with new gear, and we all learned that running shoes have a mileage, meaning they pretty much are done after going a certain number of miles. Good to know! I will definitely hit up Runners Depot when it's time for me to upgrade my running shoes. It's definitely worth the trip to Aventura! read more

Barry at Runner's Depot is one of the most expert shoe fitters I have ever experienced. I can't believe I used to just go to the mall and pick out whatever looked cool. Barry (or Andrea or whoever is working there) will check your stride, your gate, your arch, your pronation, and your overall foot type and match you to the shoe that is right for you. Though the store may be busy at times (and at other times slow) they will take their time explaining your foot and having you try on every appropriate shoe until you find the perfect match. And because they have several stores nearby- if this location doesn't have the exact style, size, or fit that you would like, they can usually have the right one delivered the very next day. Bottom line: I found my way to Runner's Depot because my old running shoes (which were not right for my type of foot- out of my own ignorance) caused a big problem for me. Gain from my experience- for the exact same price (or less) as the Nikes you were going to buy at Foot Locker (Runner's Depots do also sell Nike's), have Barry and Andrea do a complete foot analysis and save yourself the damage, doctor's bills, and down-time, and rehabilitation. I went to running stores in L.A., Niketown, and this is the ONLY running store where I am completely confident that they know what they're doing. Barry used to work in a lab making orthotics and may know more about the human foot than some podiatrists I've talked to (although I'm sure he would tell me that I'm over-crediting him). Oh yeah, and my Asics Cumulus 11's look damn sweet, too. Thanks Barry, and thank you Runner's Depot! ----------------------- Additional info: they also have a pain center filled with support straps, heel cups, and orthotic stuff. They also sell a nice selection of sunglasses, socks, clothing etc. Also, the price of my sneakers on the Internet was $95 delivered, the price in the store was $99- $4 more, but at the store you get to run in the sneakers on the treadmill or outside. Plus I have a feeling that they're very fair with returns, etc. Extraordinary customer service at beyond-fair pricing. read more

When it comes to running, gear and supplies, they have what you need. This is a local mom-and-pop shop with several stores throughout S. Florida, run by friendly staff and very knowledgeable about the products they carry. They carry several of the most prominent shoes in the industry, a wide variety of clothing and other gear, as well as energy tablets, and other endurance supplements. They also mark down their older inventory and closeouts, so you can find good deals comparable to bargain online outlets, with the added benefit of seeing the shoe, trying it on, before you buy it. Many of the staff are Pedorthists, and they do offer Personal Fitting to ensure proper shoe selection. Overall, a very nice shop, friendly staff and willing to go the extra mile to earn your business. They will also ship stuff from their other stores, in case its out of stock at this location. read more

This Runners depot is is the same as the one in Davie. Extensive selection, good pricing, well trained staff, and adept to a runners needs. The reason to choose this runners depot over the other is simple. The manager is the best! I have worked with him a couple times, he is personable, knowledgable and patient with every one who comes through the door. He runs races, will remember you and most of the races you have run, will never try to sell you a shoe based on price, and he will not let you leave without trying out the shoes you are buying, even if you are buying the exact same brand and series. Bring in your old running shoes so he can examine the wear pattern, and be ready to be put in the best running shoes of your life. read more

Best customer service you will ever receive in a store: hands down. I went here last Sunday to purchase a new pair of running shoes. They asked me to walk around and then run on the treadmill. Prescribed the perfect neutral shoes for me, which I tried on and bought. The whole time, the guy was super patient, keeping me informed on availability, prices and return policy. I noticed the team members work well together, asking each other for help; there's no competition between them. So I bought those shoes, brought them home. Tried them on the next morning and they felt tight. Took them back and no questions asked, I was able to swap them out for another pair, which they had to special order for me from their supplier. In fact, they ordered two different sizes of two different shoes just so I could see which of the two I prefer. Folks, THIS is customer service. Yes, you pay a few more bucks for it, but the piece of mind is worth every penny. read more

I went to Runners Depot to get fitted for running sneakers. I was recommended by two friend's who'd been there and gotten great service. Sean (sales) had me do a walking test and recommended the best sneakers for my step and knee support. He was very good, but I wish he would have been a little more attentive; he started taking care of another customer before being finished with me. All good though, he was still fairly attentive and gave me the best advice on shoes and races. Diana (manager?) was a little more attentive and very friendly (as was Sean). They're really only getting 4 stars instead of 5 b/c I would have liked to have seen a larger selection of colors on the sneakers they had. I prefer to get Nike sneakers and the only had two options for stability, and the colors were limited. But in all - the service was great, and they have a nice selection of running/excercise stuff. Prices were average: not too high, not too low. read more

great service! jose helped both my mom and I and have great shoe advice! Would recommend to everyone and ask for jose! read more

Runners and Tourists BEWARE No refund policy just store credit or gift card. Tourists make sure you like what you buy because you will never get your $$$ back after you leave SOFLA BAD POLICY read more

Disappointing. I went this morning waiting for the store to open, and the lady who opened the store ignored me for five minutes. When she did notice me, she lacked any enthusiasm to help me find a pair of running shoes. I'm taking my business to irun where they actually care about their customers. If you're the owner of this store, hire people people who treat all customers equally -- and a bit more of enthusiasm, got it? read more

Great service and decent selection. Only downside is having to walk into the mall to get to the store.

I came here when I needed to get some new running shoes and had a wonderful experience. The staff was knowledgable and took the time to do a proper shoe fitting. The customer service was awesome, the guy helping me out was not overbearing or pushy. I thought that they had a nice variety of different options to choose from. In addition to footwear, they have workout clothes, foam rollers, gps watches/heart rate monitors and all the accessories you need for an upcoming race. I would definitely recommend checking out Runners Depot! read more

I was a difficult customer, I admit. The staff exceeded all my expectations. I walked away confident that I made a good purchase (Brooks Adrenaline) and I know that I can exchange this pair of running shoes within 30 days, which make me even more satisfied. Yes I probable could save a few bucks on-line, but I liked their knowledgeable consultation, personalized selection. Turned out I needed stability shoes, which became apparent to them after observing me running on their treadmill. Thank you!! read more

I am extremely disappointed. While I am trying to support our local business's what this store did is unacceptable. Having ordered 2 pair of running shoes at the Coral Springs location I was asked if they could be sent to the aventura location. I made sure to ask if I could receive a full refund back to my credit card should these shoes not work and was told emphatically "yes - a full refund to your card". I do have difficulty finding the right shoes and would never have purchased here if I wouldn't be able to return them. I picked up the shoes, and they were nice enough to bring them to my car as it is COVID. Unfortunately they were not right for me - didn't fit. I proceeded to return them and was given an extremely hard time by the employee at the aventura location, josh. He made this transaction extremely difficult. After an hour of waiting and calls back and forth to whom I was told was the owner, I was told they would give a refund but take $20 off for a restock fee. This is just completely unacceptable. Runner's Depot has awful customer service. I will never shop here again and will not recommend this store to anyone. Do not shop here - order on line. read more

I am a runner that lives in New Jersey and Colorado. (Two states full of great running stores.) I was looking for something comparable to places like the Runners Roost (Colorado) and Tom Flemings Running Room (NJ) and found it at Runners Depot. I went to two other places that will remain nameless. I found that the Runners Depot staff is not only knowledgeable they are actually runners. They don't just sale you a sneaker, they make sure that the sneaker you are getting is correct for the type of runner. The other two stores did an average job at that but I think they are use to a clientele that likes to look like a runner and not actually run. Perhaps that is why they try to sale you the shoe. If you are in Miami and you want to a REAL running store than go to Runners Depot. read more

Friendly and knowledgeable staff makes shopping here a pleasant experience. While it is true that better prices may be found online (as another reviewer commented), the customer service provided makes it worth it to shop there. I would highly recommend going there to get properly fitted for running shoes, or any other running needs. Similar to many other running stores, you can never truly "return" an item for a refund in the form of payment that you used. However, you can either exchange it for something else, or take a store credit within 30 days, which is a pretty common policy. They want you to be happy, so I think that's a pretty fair policy. Overall I would highly recommend this place! read more

If you are considering running or you already are an avid runner, don't look any further. The advice you will get and the products available will help you enormously to get a great running experience. These guys really understand what running is all about. Great advice from runners! read more

Okay I called the location in Davie. A girl by the name of Shaquira or something similar answered. She was soo rude I didnt bother to go in even though its close by. I would rather go to the one my friend shops at in Aventura. I'm spite-ing myself but I hate poor Customer service even over the phone! read more

Excelent customer service!!!! Called ahead to check if they had some shoes on stock(Brooks pure connect, recomemnded), only 1 pair left and Barry offered to put it aside for me. Went over, tried those and some other running shoes, they were very attentive and answered all my questions, very knowledgable staff!! Will be comming back!!! read more

I never thought about how much goes into running shoes. I had always gone to my local retailer and bought whatever the "craze" was. That was until a friend of mine told me about the importance of running shoes made for your feet. I went into this place - and have gone back 3 times for new purchases- and my feet have never been so thankful! Everyone should get a "consultation" before ever purchasing running shoes! read more

This was the best experience I have had in shoe shopping since I was 17 and I am almost 50. The staff were professional and knowledgeable. They were patient and genuinely cared about placing me in the best shoe possible. I am new to running and I would suggest anyone considering this type of exercise go there! I learned about how good running form enhances ability. I can honestly say, I have happy feet now because of the outstanding service received!!! read more