In years past, I had always thought of Lululemon as a place to buy workout clothes. I was really surprised to see some nice casual wear options like long sleeve shirts and blazers, for regular day-to-day wear. The prices were not cheap, but based on the quality of the fabrics, they were fairly priced. The store was really busy, so I did not gte to interact with any of the salespeople on the floor. read more

See all

Horrible service!! My first time at this location I will never go back to purchase anything and will tell everyone around me about how rude the cashier was for absolutely no reason or maybe for discrimination. Management needs to address this kind of unprofessional behavior. read more

Lululemon Athletica - I'm hopping this could identify the cashier. Smh - Sports Wear Near Me - Miami, Florida

The first I started shopping at over 15 years ago and still my favorite lululemon to go too. Everyone is so helpful every time I go!

While shopping at Aventura Mall, we stopped in this store. I was looking at items on a rack when one of their sales associates brought a couple to where I was and literally started browsing the same items as if I wasn't there and no acknowledgement of me at all. It was super awkward, and I'm not even certain it crossed her mind as she never said anything to me. Later, I found some items to try on and the sales associate at the fitting room was friendly, polite, and helpful. I went to check out and noticed that the first sales associate I encountered was jumping on a register to help with the long line. Needless to say, she didn't look happy, and the interaction I heard from the line wasn't the most customer service oriented one. Very transactional and seemed to me as if she was bothered to be working. My cashier, however, was super nice, energetic, and a people-person. She was great and the checkout experience was good because of her. Due to the awkward - and somewhat rude - experience, I knocked off 2 stars for an overall 3-star rating. read more

One of my goals in life is to visit a Lululemon store on every vacation. And so I did. I came to make some purchases and to take their free yoga class upstairs at Equinox (3rd Fl). Everyone was so friendly and helpful! read more

If I could leave 0 stars, I would. Nobody picks up the phone. Can't ever get in contact with anyone. I left something being hemmed over 2 weeks ago, still haven't heard back about my item. Really terrible customer service. Never again! read more

I *LOVE* this store. Lululemon is awesome. Not only do they have a great company culture, but they also sell the best workout stuff. The second you walk in you're greeted by their super nice employees, who are all eager to help you, but not in your face. I had a few questions about their new running line, and all were answered. I grabbed an armful of stuff and on to the fitting room I went. Before being transitioned to the attendant, I was introduced to her and released. Jen was the attendant and was super helpful as I needed different sizes. I think the first girl that helped me was Laura, and I also had the chance to talk with another one of the girls in the stores. I love the company's positive attitude at life and fitness, and it is one of the few stores I've been to where I can feel everything they "preach" online from the second I walk in, to the moment I walk out. The clothes can be a bit pricey. Whoever said that running is the cheapest sport, never bought good running clothes or sneakers, and never signed up for a race. Saturday I walked out with two shorts for my long runs coming up, and I am super excited to wear them and run away! * They sell mostly clothes for yoga, but imo that works for most other sports too, as well as lounging. ** On Sundays they have free yoga clases - can't wait to try one out - look out for an updated reveiw on that. Big plus for their super cute shopping bag w/the company's manifesto!!! read more

See all

I have been a loyal lululemon fan for the past 7 years, and I own dozens of lulu. outfits, came to the store to do alterations and brought 3 items to repair, sales representative told me that she could not fix the items and basically sent me off. I had an impression that the staff member was lazy to go out of her way to make any effort. I did not feel welcome and left with a very bad impression and desire to shop elsewhere. read more

Alright Bros, if you need to find a great gift for the W or the GF, Lululemon athletica has very high end workout clothes for Women. They make technical athletic apparel for yoga, running, dancing and other sweaty pursuits which in South Florida means just about anything we do Outdoors. Their Brand of Workout Clothes as evidenced by their Omega looking Greek symbol symbol stands for Athletically Hip. For the Bros working out in the gym, Lululemon also carries a Men's line. Their Response Shorts claims to be chafe resistant, quick drying and includes a built in COOLMAX liner to be worn like Cycling Shorts. After hearing great reviews about them for months, I finally laid down the card and bought them in Black. I will say, they are definitely as comfortable and performed as advertised. As far as the shopping experience, you go to the changing room at this high end store and they write your name on your dressing room door whiteboard. That way, the woman will call out your name and bring you different sizes when you're doing your thing. This might be a new experience for some Bros. So if you need to get out the doghouse or buy some new trendy workout clothes for yourself, I would say Lululemon athletica is a great stop at Aventura Mall. read more

Pricey, but great quality for most typically yoga wear. I have been to a few of Lululemon's stores and usually always find great customer service and the ladies (there were no men) here were knowledgeable and quickly helped with fitting and size conversions. This was one of the better Lululemon stores I have been too, though it was on the smaller side. On a side note Lululemon originated in Canada but is a worthwhile import! You can also try Lucy (2nd floor) which is a favorite of mine for yoga/lounge wear which originated in Portland, Oregon. A great find through this company is their yoga strap/mat carrier. It is around $24 and doubles as a sling for your mat on the way to yoga and a yoga strap during your practice. I have gotten many inquiries and comments on mine. Please note parking can be time consuming and difficult at this mall so be aware and plan ahead! read more

I LOVE Lululemon..... When I bought my first pair of yoga pants from Lululemon a few years ago, admittedly I had some sticker shock. However, I STILL have those pants, 3 years and at least 100 washes later they still look brand new! I find the employees at the Aventura store knowledgeable, and absolutely LOVELY to deal with. They even offer FREE yoga classes on Sundays in the store. The best thing about my Lululemon wardrobe, it's fashionable enough that I can wear it to a yoga class in the morning, and keep it on all day as I run my errands. Don't tell anyone, but sometimes I wear it out and about even when I don't practice yoga:) read more

The aventura store is great. Staff is knowledgeable and the store seems to always have a great product assortment. If they don't have your size or color the team is very helpful to find it for you in their stock or online or other stores. Very COVID safe. They all wear masks, have hand sanitizing stations, and monitor the number of customers that can be in the store at a time. Can't wait to keep shopping there read more

The clothes are great and I can't get enough of them, but the customer service is not the best and the return policy rather unfair (14 days with receipt or bust). I bought a pair of crop for a friend for Christmas, I ended up giving her something else and wasn't even able to get an exchange, because I lost the receipt and they are too big on me. Lululemon is an expensive brand and, as such, should have customer service to match and more flexibility as far as exchanges are concerned. Some of the sales associates are very nice, others kind of snippy. Not to mention the fact that I cannot bear the fact that the salespeople are called 'educators': where did that come from? read more

They have nice stuff but NEVER buy a gift there. I bought my wife 2 expensive outfits and when she tried to return them 2 weeks after Christmas they refused saying they no longer stocked them. I could not believe it. I loved this store but would NEVER EVER shop there again. BUYER BEWARE! They have an idiot running their customer service and I predict they will go out of business because of it. read more

Super expensive, no black Friday deals, no discounts, no sales, not recommended, don't go there

Love the clothing and employees. Great experience, they cut to your size any pant or sweater!!

Nice store, but as always 90% Women's Clothing. I've been a lulu fan for over 10 years being Canadian. Very good stuff, but this store is small and too much women's clothing :) read more

I love Lululemon clothing, but this store was cramped and the customer service was horrible. I was looking for specific items in the store and was told to ask a specific woman who turned out to have no idea what she was doing. For every item I asked for she would reply "oh no, we don't carry anything like that" when I knew for sure that they did. I would also ask her to bring certain items to me in a different sizes and she would bring out the wrong items. Through this whole process her attitude was very rude. I tried getting help from another salesperson but they kept sending me back to her. I decided to scavenge the store myself and found some of my items, but this was still an extremely frustrating experience. Train your employees better so that they know what they're selling. Sincerely, Disappointed Customer read more

This location is the worst Lululemon in Florida. It's in a huge mall and there is no parking. While there is always an employee standing at the front, they are usually too busy talking to the other employees to help a customer. Then when you touch a piece of clothing, an employee rushes you and drops some random piece of information on you. The employees seem more interested in talking to each other than helping a customer. The store is really dusty and dirty. I mean, I'm paying 100+ for yoga pants, they could at least clean the dust bunnies off the floor. Also, unlike every other store, this location does not offer community yoga. Isn't that what Lulu is known for? Really, just another retail store in a giant mall. If you want an authentic Lululemon experience go to the store on Lincoln Road. read more

It is not common for me to write reviews on retail stores customer service, but tonight, my experience at this store was exceptional. My husband and I were greeted by Ian and were helped even after closing. From going to the back to check on sizes, availability, he made sure we were 100% satisfied with our purchases. Both Phil and Ian stayed until after closing and reassured us that it was ok to keep shopping and was not a burden to the both of them. They were both unbelievably courteous and catered to all of our needs. Great Customer Service, they deserve the recognition! read more

I've actually shopped here a couple of times now and have had very positive experiences here. Recently, I called the store to inquire if they had an out of stock item in my preferred color/size and they had one left! They gladly held the item for me. The store is calm and relaxing and their customer service is exactly what I hope for. Staff is friendly and laid back and check out was fast and efficient which I LOVE - buying a few pieces of clothes shouldn't take as long as buying a car ;-)! I'll be back! read more

Great place to find yoga clothes. Great quality also. I'm not sure if they still offer free yoga classes ons sundays but it's a must try. My yoga mat has been used up and still not one rip on it. read more