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    Rumford Pet

    3.3 (3 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 3 weeks ago

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    PetSmart

    PetSmart

    (12 reviews)

    Worst grooming experience ever. I took my golden doodle in for a bath and a haircut and then…read moreshaved her to the skin. What worse is they left he paws full of hair and everything is uneven. Do not take your dog here. You will regret it!!!

    HORRIBLE GROOMERS! ARE YOU AWARE DOG GROOMERS ARE NOT LICENSED IN MASSACHUSETTS AND ANYONE CAN…read moreGROOM YOUR DOG? My Cavalier King Charles Spaniel had TWO out of FOUR unbelievably horrid groomings. 1st so bad I took dog back. Manager couldn't believe how bad scissoring and eagerly took 45 minutes to redo her with next grooming at no charge. Next two groomings were fine. Curiously, those groomers are no longer working at PetSmart. Fourth grooming worse than first. She didn't clip hair between foot pads, cut only very tips off 1/2" toenails, hair sticking out all over. Feet trimmed on only one sides with under growth on other side uncut. Awful brush out. I brushed fistfuls of top and under coat when she returned home. Impossible to inspect grooming quality when dogs are excited to be picked up. Chest not clipped to breast bone or shoulders blended to pattern. I didn't want to put her through another hour of grooming, so I didn't take her back. I paid an extra $20 for shedding control and gave $10 tip prior to fully looking at dog. No shedding difference noted so don't waste your money! I complained after deciding to give them one more try and was told they only have one decent groomer and then the manager wasn't comfortable doing my dog due to my previous dissatisfaction. Was also told my previous appointment was with "in-training" groomer. I am disgusted with myself at even trying to give them another chance. Thought my problem would be resolved by asking for experienced groomer! Obviously, the dogs aren't checked prior to releasing!!! ARE YOU AWARE DOG GROOMERS ARE NOT LICENSED IN MASSACHUSETTS AND ANYONE CAN GROOM YOUR DOG? I worry about the safety of my dog as the groomers seem to come and go on a regular basis with most groomers "in-training". After my final and last conversation with the manager, I would NEVER trust the safety of my dog or spend good money for totally unsatisfactory grooming!

    Designer Dogs Pet Store & Spa - Look at those eyes!

    Designer Dogs Pet Store & Spa

    (33 reviews)

    The reviews are true. Becky and her staff go out of their way to accommodate and she is the best…read moreperson we've found that can groom a Yorkie to our liking. They are located next door to my gym, so I can drop off our "favorite child" and she is spa treated and returned by the time I'm done. At least one of us is smelling fresh and looking rejuvenated. There have been a few times when we could not pick her up right a way..no problem. Becky played daycare and hosted our little girl until we arrived later in the day. Her prices are more than reasonable too. If you need some independent verification... Sit outside for a few minutes and watch the sheer volume of pets that she handles on a daily basis. Good people-Great service

    My husky is not just a pet; she's part of my family. So to say I don't just trust her with anyone…read moreis a large understatement. When I moved to Bristol a few years back, I was turned onto this place by my then fiancée. She had told me about Designer Dogs and that she's taken her two lap dogs there for years and told me they are very good. So I figured I would give them a try. I have to say the owner and staff is beyond nice. Personable, pleasant and you can tell they love their work. Which by the way in this line of work you have to love animals. Plus I can tell my dog gets treated very well here. Every time we walk in the door, her tail is wagging; she gets up on her hind paws to peek over the counter. The fact that she gets this excited tells me she loves coming here. Plus you can't beat the prices. I have a Siberian Husky and for a grooming session it only costs me about $25.00. Every time I pick her up she smells so nice, her coat looks shiny and clean and her paws are filed down at just the right length. They have multiple rooms so they split up the dogs based on the size of them. If you do happen to give this place a try, keep in mind they only accept cash or check, no credit/debit cards. I highly recommend Designer Dogs. The price, service and the staff are a great combination!

    Rumford Pet - petstore - Updated May 2026

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