I've been using their grooming service for years and Kim is my favorite, she treats my Sampson like her own, and he's not always the most cooperative. Store itself is always well stocked, clean and staffs been friendly everytime. read more

Plenty of parking. Pretty empty @ 10:30 on Wednesday. Grooming area was busy. I was looking for cat products. No one to ask. Speaker kept requesting customer service on phone line. No one was answering. Very annoying Two girls in corner doing something not assisting. Found what I needed. Lady at cashier was very nice read more

We're so thankful to Bianca for recommending a trial wash and trim for our puppy's first grooming session, it was a great way for him to ease into being comfortable at the groomer with the loud sounds and vibrations from the clippers. He came out so happy and looked absolutely perfect, we couldn't be happier with the service and knowledge Bianca provided. read more

Petco - Pet Stores Near Me - Seekonk, Massachusetts

Took my dog there for the 3rd and last time. Overpriced but what isn't. my dog came back with a skin infection and is now costing me more $$$ for vet and meds. they are also rude when you walk in. if you don't like people, don't work with them. It doesn't kill you to smile or say hi when a paying customer walks in. My doga haircut costs more than mine and he's 11 lbs. I will pay the extra $8 to have a traveling broker come to my house now. read more

They said are appointment was at 10:30 for a dog shot but we didn't get the shots till 1. Unbelievable

Yes to the heroes in grooming who are always happy to see my dogs! If you're getting anything with a pulse, make sure you talk to their experts. I did not and a shark, I was told was docile, killed all of my tank fish! Also, the front of the store is often soaked in pet urine - so gross! Pet owners, please use the grass and dirt area in the parking lot!! read more

Petco - Urine soaked sidewalk in front of store, next to doorway - Pet Stores Near Me - Seekonk, Massachusetts

This review is solely on the grooming services at this location. Our 5.5 month old aussiedoodle puppy needed a grooming appt pretty badly. Since it was his first grooming appointment I was going back-and-forth on where to take him. Then a friend of mine recommended Maverick at this Petco location so I decided to give her a shot. I attempted to make the appointment online, but was unable so I called the store. Luckily, Maverick answered the phone and I was able to schedule an appointment for Finn that weekend with her! She expressed how she "couldn't wait to meet Finn and was looking forward to our appt!" She patiently answered all of my new dog mom questions and I felt very reassured leaving Finn in her caring hands the day of. Her positive, sweet, and upbeat attitude really put my mind at ease. Not only that but her skills matched her servicing. (Petco! give this gal a raise!) The whole appointment took a little over three hours and Finn came home smelling & looking absolutely wonderful! read more

Petco - Finn the aussiedoodle groomed by Maverick - Pet Stores Near Me - Seekonk, Massachusetts

Maverick groomed my Bernese Mountain Dog and did a wonderful job. She was very patient and gentle with him. He is normally very stressed from the grooming experience but not this time! He also looked and smelled great. I am glad we found Maverick! Would definitely recommend. read more

I waited at the checkout and all the employees stood by the door gossiping and talking while staring at me instead of coming to check me out

I took my dog to be groomed and asked for a trim and they hacked all her hair off. What a horrible job!!!!! read more

Petco - The groomer their hacked up my dog. - Pet Stores Near Me - Seekonk, Massachusetts

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The people at this location are rude, lazy, and beyond ignorant. All I needed was some crickets from my toads, and I was ignored for 15 minutes, while another gentleman just needed help with a couple fish... We never received help and when I finally got the crickets myself, I got screamed at by the staff, I was threatened with police force, and they told me not to come back to the store. Lazy employees who could care less about helping customers is what you will find at the store. Romford pet center is right up the street and I am personal friends with those employees after years of business. The only reason I even went to Petco because Rumford pet Center was sold out of crickets. Stay far away from the store. read more

I couldn't shop here because the second I walked in, I nearly fainted from the stench. Filthy store. Like rotting fish and urine.

Poor customer service and quality. The fish display was more of a burial site than a place to pick out a fish for your kids tank. The staff was not very knowledgeable when it came to any kind of tank care or fish compatibility. They also falsified their actual hours of operation. read more

Petco - Pet Stores Near Me - Seekonk, Massachusetts

DONT GET YOUR DOG GROOMED HERE. My roommate and I got our 11 month old lab mix pup groomed (bath and nails) done on 2/15/20. When we picked her up she was quiet, and we noticed a slight limp. The staff said it went well and reported nothing out of the ordinary. She continued to limp around for the next few days. Fast forward to today...our dog is now at the emergency vet under anesthesia and getting X-rays because of her severe pain level, shaking, crying, whimpering. The orthopedist believes it is a hip or leg fracture. Also a $600 bill to pay. We have called Petco numerous times to complain with zero response from the store and from corporate. Please save your dog the abuse and go elsewhere. We will be contacting whomever we need to to ensure this does not happy to anyone else's pet ever again. read more

Petco - Pet Stores Near Me - Seekonk, Massachusetts

Stopped in with my pooch to get him a harness for walks. It was 8pm and the store was fairly busy with an obedience class going on. I brought him to the harness section and tried figuring out what size to buy - but of course could not navigate all those straps while trying to keep my pooch from trying to join the other dogs! Finally I grab what looks close to his size and get into line. The cashier had 4 people in line but was doing her best getting people rung out while calling for back up. Back up hadn't arrived so the sweet cashier tried to help me when we realized it was the wrong size! I got out of line and went back over to the harnesses as back up showed up! The girl Holly, who helped me find a great fit was very helpful, knowledgable and a true animal lover. She was great with my pup - he was loving all the attention! This isn't my usual Petco - but if I were on Route 6 and needed something for my pup or wanted some good recommendations on a product - I would come back to Seekonk Petco! read more

Petco - Padded harness - and he seems to like it! :) - Pet Stores Near Me - Seekonk, Massachusetts

I had an appt booked for a bath for over a month due to lack of availability, the day of the woman calls me and says there's a "block" on my dog cause he's on medicine. I proceed to tell them that's not true, my dog is not on medicine nor has he been and I'm confused. They keep repeating I need to have a diff petco call in and let them know that the info is wrong. I'm so frustrated and told this woman that info is completely wrong so it makes no sense for me to call the store but, moral of the story: They made me miss my grooming appt that I've waited forever for due to lack of communication. Kim was very very rude & just kept repeating herself. Didn't help my situation at all & I'm gonna let everyone know how shitty my experience has been. read more

Visited this Petco this week we asked staff for help to find products and staff member did help use find what we needed but there was no getting over the wall to wall dried poop everywhere. I know times a tuff and it's been a while since I shopped in store but my goodness I was stepping on dry poop everywhere it couldn't be avoided and have never seen anything like this before. read more

Very disappointed in the customer service. I have been bringing my dog here for years for grooming. I received a text the day before dogs appt that "groomer quit we need to reschedule your appt". i assumed they would call me to reschedule but they didn't apparently I was suppose to call and reachedule it. So ok a couple weeks go by and I ask them to accommodate me because they cancelled my appt. the first girl told me we have may 31st and I said I can't do that day because we will be out of town can you do earlier I can work around day and time? Then she outs me on hold and someone else gets on phone and said earliest I have is June 3rd. so I say June 3rd? Your coworker just told me may 31 why is it now later? She then said you waited to long to reschedule. im sorry but that's awful customer service ! I am in the customer service industry. I have been a long time customer and will now give my business to someone local to me. read more

I had a great experience at this petco! I went in to get my chinchilla some treats & ended up leaving with a bearded dragon! I had multiple growing up, they make great pets. Very affectionate loving reptile. I haven't had one in quite a few years & the lady that helped me was awesome!! Had great knowledge on them & was able to help me get exactly what I needed to give my lil dude a great home! She even saved me money, by giving me the online price match for most items!!! I would defiantly recommend this petco!! Shout out to Seekonk Petco for my new lil dude dexter! read more

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Please do not entrust the care of your pet to Petco grooming! I had taken my Papillon named Winnie to Petco to be groomed. The usual groomer was not available so the appointment was booked with another Petco groomer. My dog seemed extremely distressed at pick-up time; she was crying and squirming while being handed over the counter into my arms. When I asked the groomer "Katie" what was wrong with my dog? She replied: "Winnie is such a Drama Queen!" Upon arriving home I discovered that Winnie was in such pain that she was unable to walk. I examined her more closely and noticed an enormous bruise covering almost the entire left side of her tiny body! Since being groomed at Petco Winnie has had to undergo four surgeries. Her blackened skin had become necrotic and a large portion of her left side had to be removed. Winnie's surgeon believes her injury to be the result of a thermal burn. Winnie's pain has only just started to subside; she walks with a limp and will forever live with the scars. As for me; I will continue to deal with unimaginable guilt for trusting Petco with my precious little companion. read more

What a sad, dirty little example of a Petco this place is. Firstly, there's nary an employee in sight, except for the poor lone soul checking out the line of bewildered customers like myself. The small-ish space is riddled with filth and dust, and is so poorly organized that I had to do a full lap around the perimeter to find the kitty litter... Which was all the way across the store from where they keep the other kitty-related products. Strange, yes? Also, the pet costume section (What? Don't judge.) is paltry and boring. And unkempt. Just really disappointing. Oh, Petco - I know you have it in you to succeed. There are a trillion other chain big box stored within a half mile of you, and they're all aces. read more

[crazy cat lady rant] If your pet doesn't bark, don't bother coming here. My cat has been having some health issues lately and I needed pill pockets and to check out the food section. First I had to step over the dog waste going in. Seriously people? Pick up after your dog. I walk into the store to be knocked over by the smell of dog urine and dirty hamster/ferret/etc. cages. Ugh. I quickly go on the hunt for pill pockets. I find around eight different types of dog pill pockets, but none for cats. Cat pill pockets are a common item for a cat owner. (insert trying to pill a cat joke here). I try to find an employee to help me and that was as hard to find as a cat pill pocket. I finally located an employee and had to wait for her to stop cooing at the dog that had just peed on the floor only to be told they don't have cat pill pockets. I also struck out on food. I drove a mile down the road to the independent pet store and easily found food and pill pockets without encountering any dog waste. I don't have anything against dogs, but cats are pets too and you should be able to find basic items for them as easily as you can for a dog. [/crazy cat lady rant] read more

This was always my Petco of last resort. They very rarely had the wet food my spoilt princesses would eat and it always seemed like a wasteland in there. Unfortunately, it's close to Michael, Home Depot, and close enough to BJ's. And of course, that's the promised place, if my kid behaves for all the other errands. We ended up in the fish section. There's not a terrible lot of actual pets in the store. And as we passed by the bettas, my daughter's face lit up. A litany of toddlerese burst from her mouth, indicating that this was what she wanted for her birthday. At this point, a salesperson walked past me and asked if I needed help. I said I was trying to decide on getting one. She informed me that she "couldn't help" me with that and, every time I went to find her to ask a question, she rather conspicuously disappeared. Okay, fine. I've had bettas before. I can swing it. Further, while the salesperson continued to be MIA, I ended up talking to another customer about betta and their care. All that probably would have netted two stars from me, but my experience continued to get worse. Hung on the left hand corner on the end-cap was a flyer. I flipped through it and noticed that fish accessories were 20% off, and a blurb about PALS card pricing. Okay, cool. I remember about the PALS card. I reached the check-out line, the nice girl at the counter is ringing me up, and tell me my total. I look at the screen and tell her the flyer on the endcap said accessories were 20% off. She called the floor to check. Wait. Floor person (Miss Can't Help You) says there are no signs on the fish. I say again it was a flyer, attached to a ring, on the lefthand side of the endcap. More waiting. This time, no person even comes over, just a phone call. The poor cashier was left to tell me that I was wrong and the flyer was for a sale that ended Saturday. I paid the full amount. This fish was for my daughter's birthday and I couldn't justify not getting it. I did tell the cashier that I was displeased and that someone should make sure to remove that flyer, since it's false advertising and very misleading. I most certainly will not be shopping at this location again. The terrible customer service and employees who actively try to avoid you are not something any customer should need to deal with nor any store be proud of. read more

I've never left a store so embarrassed and humiliated before. Bare with me, this is long. I brought my Husky/German Shepard mix in to do some casual shopping. While in check out with my significant other a husky (whoms owners were still shopping) started barking at my dog profusely. When my (larger and LOUDER) dog barked back an employee named "Deb" ran from behind the counter and said my dog and I needed to leave the store. When I said I had my dog under control and the other dog started the issue she ran over and apparently 'spoke' with the owners but still came back and said one of us had to leave in front of a lot of customers. To deescalate the situation I left the store but the husky and the owners were allowed to stay. I had customers who saw the situation come out and give apologetic smiles and tell me the situation was handled poorly and I shouldn't have been told to leave the store. My significant other paid for our items but once we both got to the car I was bothered on how the situation was handled. While my dog and significant other stayed in the car I went back inside to return my items and understand what had happened. Deb handled the transaction and all I said to her was she handled the situation wrong and she immediately got offensive and started berating me. She told me she had dogs all her life ( fortunately so have I ) and i needed to have common sense to leave the store with my dog when he got reactive. (Which is what I did when a dog started being reactive to mine and nothing was being done about it). She continued to say I needed to have common sense multiple times. When a manager came over and I tried to explain the situation deb immediately started to argue with me in front of her and customers and when I started to defend myself the manager cut me off and said she couldn't have us arguing in her store and she 'didn't see what happened'. All and all I do not feel comfortable shopping in a pet store who's employees feel as though they can talk down to customers and also freak out when big dogs are in the store. Save your money and go somewhere else where the employees actually know how to handle animals. (P.S. the fish tanks usually have dead fish in them) read more

Tried twice in the past 2 weeks to have my dogs nails trimmed only to be turned away both times, first time girl claimed she didn't have time due to call outs, second time because they are closing 3 hours early! You lost a customer of 4 years for good. I'll be going elsewhere from now on!! read more

NEVER BUY FISH FROM PETCO I have been to this Petco 2 times in the last week. The fist time I bought 2 glass catfish out of impulse. The woman helping us was very nice and was fun to talk to about aquariums because we both have extensive tanks. 4 days later my younger sister wanted to add 3 male guppies (males are much smaller then females) to a tank that was already set up with the correct ph balance and everything. (We are not amateurs, Ive had successful fish tanks since I was very young) When I went with her I noticed the tank that I had bought my fish from were quarantined with sick fish. I was a little worried and was watching my fish at home carefully. The girl helping us when I went the second time was very rude to myself and my sister, she seemed like she didn't want us to buy fish. After having to convince her that we had a tank set up and ready to go she finally allowed us to buy the fish. As far as I know her fish are still alive, she has now had them for five days. On the other hand mine died 6 days after getting them, the worst part is that they were contaminated with the parasite called Ich. It is very common for fish to develop it, however they sold me the fish from a contaminated tank and as a result it spread to my home tank. Most of my more expensive fish and a pregnant guppy that had been in my tank for a while died. I am now stuck treating my tank for the parasite and have a fish grave yard. I was always very adamant about buying fish from Petco, My first experience has been terrible and has cost me a lot of money. I will continue going to my regular aquarium store when my tank is back to full health. But I leave you with this: NEVER BUY FISH FROM PETCO read more

The manager is one of the worst people I've ever dealt with!!!! As a frequent shopper there, I won't be back after how she treated my son on his birthday!!! Go to Rumford pet center up the street!!! read more

If I could give a lower rating than one star, I would. WORST pet grooming experience EVER! After coming here loyally for years, in three states, today the manager of the grooming salon insisted on doing a "seven point health check" on my dog, which I expressly asked her not to do. We were there for a simple nail trim. Despite my asking her not to do it, she pulled on and looked in his ears, and pried open his mouth to look at his teeth. When I insisted she stop, she continued, even as I told her that I did not want her to do this, because she is not a qualified veterinary technician, not a veterinarian, and is not trained, nor qualified to determine the health of my dog. He has a licensed veterinarian for that. His vet record is on file in their system. The only reason they are insisting on doing what they have the nerve to call a "health check" on my dog, is so that they can up-sell me on more grooming services and try to boost their sales of unneeded product. Despite the fact that we have NEVER had any of their groomers do this in the past, she stated that it is their policy to do this and that it was part of her job description. I again asked her to stop, and asked to speak with a manager. She called a manager in, who rather than de-escalate what was already a tense and unfortunate situation, chose to back her employee. If a client asks you not to do something to their animal, you should immediately discontinue doing it. If it is their policy to perform a bogus check that they are not qualified to perform, and you ask them to stop, they should immediately return your pet to you, and apologetically decline to do the service. When I became upset and used the word "fricking" because of way I was being treated and their insistence on continuing to do an undesired and intrusive examination of my dog, five employees stood around shaking their heads and mocking me. I've worked retail all my life, owned and managed my own business for years... theirs is an example of how you instantly lose a formerly loyal customer. Note to self: spend the extra $ and get a nail trim at the vet. They're qualified, and they won't abuse you or your animal in the process. DO NOT GO HERE. read more

Vetco? More like vet-NO. If you value your dogs health don't bring them to this Vetco location. My fiancé brought my dog (Stella) to be vaccinated for her yearly immunizations (rabies, lepto, etc) because it was going to save quite a bit of money compared to our regular vet's prices. He was first told that their computer system was down, and that it was going to take longer than usual to check her in. They fully vaccinated Stella, my fiancé paid, and he was told that her records would be emailed to him. A few days later, we still had no records. So we called customer service only to find out that they had no record of our dog being there that day. We gave the agent our rabies tag number we were given and she was able to match it to a rabies tag number, but it was filed under a different dog with the same name (Stella). We requested that the records be transferred and they said it wouldn't be a problem, but that it would take a couple of days. We waited and followed up today, only to be told that the records could not be transferred to our dog's name, and that they "apologize and will refund our payment for the vaccines." They are trying to dismiss the issue that a dog's health is at risk and she will not have the proper health records. Also, without a rabies certificate we cannot register her, send her to the groomer, daycare, etc. To make matters worse, they are claiming that there is no way to trace us back to the date on which Stella was vaccinated. They are a horrible system and I would never trust them again with my dog's care. read more

We have tried a few groomers in the past. A friend recommended me to Petco Grooming, and Claudia became our groomer. No exaggeration, my dog gets excited to go to the groomers and get cared for by Claudia. I've used other groomers within Petco, and they all treat the dogs special. They clearly love what they do. read more

Tried to make an appointment for grooming services today. The person I got on the phone needs extensive customer service training. As a result I will be taking my business to their competitor. read more

Worst pet store I've ever been to in my life. I went in last week to look at bettas,I decided to go to petco because it was so close to my work, I was also thinking of going to walmart for a cheaper tank and other things I needed for the fish. I walked in,looked at the tanks quick and decided to just buy everything at petco instead of driving around. That plan was quickly squashed two minuets later... I had found three I liked, wanted help deciding so I took my phone out to take a quick pic to send to my friend and cousin I was immediately screamed at by an employee,in front of a good amount of other customers mind you, I was told I was taking the pictures to complain about the fish, I calmly told the employee that I wanted to buy them and just needed help deciding. He didn't let me even finish my sentence and continued to yell at me to put my phone away,stop disturbing other customers(??) and would have to leave. I never took one picture by the way. I said that was fine,I didn't want to spend my hard earned money somewhere that was so unbelievably rude. So petco lost out on close to 50 $$ and I make sure to tell everyone and their mother how horrible they are. Seriously people go to Rumford Pet or Petvalu, they will actually help you and know what they are talking about. Dont waste your time or money with this horribly ran company. read more

Long wait (15 mins) on the phone, no apology, put me back on hold without asking, only to bark, "here's the guy," handing me off to someone else. read more

Just brought my dog here and I would like to say amazing staff. I didn't have an appointment at all I was put on a cancellation list. They called to say that they have an opening at 4pm. So I went in. Brought him to the back. Can I just say how amazing the staff were!! I felt so welcomed as well as my anxious dog did. I told them what was going on with him and a bit about his past and boy were they understanding of it all!! So I get a call to come pick him up because he was all set. He looks so handsome!! I'm so glad that I went to this Petco!! I then was telling them how he needs a new collar and harness. I also explained that I didn't know how to pick one out etc. Well this one woman (sorry I'm horrible at names) went above and beyond and helped me pick out a harness and helped me put it on him and size him. I will always and I do mean always come here for the grooming and any of my pet needs from here on out. read more

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Sometimes you just have to go to Petco. I'm never terribly happy when I go but I was researching a new food for the pooch and had to grab information off several different bags as the information I was looking for was not on the website. The store was cleanish and the sales people were friendly and helpful but the selection despite have lots of items really isn't that good. I just feel that there should be so much more. read more

Never again. I sent my husband to Petco with a list of items we needed for our new crayfish. The list we had said to feed cat food to the crayfish. They told him my list was wrong, and insisted that he needed a $9.00 pouch of crayfish food. Another local privately owned pet supply store said to get cat food as well, as do many websites. Petco would not take back the food the next day cause he had opened the pouch, even though it was the wrong food they insisted on in the first place. They should have taken it back, since they were the ones who insisted we needed it. I wish he hadn't listened to them and bought the $.59 can of cat food like the list said. They also said the plant we needed for the crayfish was not needed. Even though the crayfish had been previously living with the plant for months. We will never go there again, and I suggest you don't either. read more

Groomers were trying so hard to be helpful, and failed miserably. To be fair, they realized as much, and didnt charge me. But won't be going back. read more

Personally I like a good local shop for my furry best friends but on a pinch I go to petco with coupon on my phone(if you signup for a free reward card in store they send you coupons via email. You don't actually need to print and show them barcode on your phone.) In my option because it's a large chain store prices are high and staff is rarely around. Usually you have to track someone down in an aisle too assist you. As you walk in dog training is too front left, then snakes/things, ferrets/furry tiny animals, fish are on the wall, birds then all your food is in back. Right side is cats, medical needs, crates. Middle is bones, cloths and beds. They have grooming but I hear too many stories so I never used that service here myself. Bought a few things last 2 days(1 large bed, hay, jackets for my girls, food etc) spent a car payment lol cause I needed them right away. The store is always clean, and if your dog has an accident as puppies do they have paper towel handy on poles. That's cool. Like I said I go here maybe once a month for last few years. read more

Everything for cats is always out of stock. My cat needs Petco Calming Chews. Clearly more people have cats with cat anxiety than I thought. Out of stock every time. Now I'm here with a very moody kitty. My boyfriend is getting the death stare... Please please please stock this: http://m.armandhammer.com/productsdetails.do?cat_id=4&type_id=1&product_id=7 If link doesn't work it's called: ARM & HAMMER™ Essentials™ Multi-Cat Natural* Clumping Litter It's corn based and AMAZING!! I can only find it at Target. I can't go in Target for just one item. That store is evil. read more

A guy name Adam did not let me get a fish he said get out the store I have no time for you and I was mad this is a store it's sad I love fish and he would not let me fire him read more