I hired Elite Pro Flooring to do my floors in my home! The owner Rob came out and talked to me and…read moregave me a quote in person. He showed up on time with many samples to choose from . From the moment he walked in I knew this company was for me! His professionalism and knowledge is spot on. Not only was the quote within my budget , Rob took the time to explain to my wife and I the process from start to finish. He assured us that we would be happy with the end product, and am I ever! My floors are amazing and I can't say enough good things about this company. The job was complete on time and on budget. No hidden costs at the end. He delivered what he said and for the price he quoted. Even though he said if I ever need any repair work done he would come back, I 100% know that will not be necessary. The name Elite Pro Flooring says it all. After my floors were complete they even installed new baseboards to match the new floors. I love to give credit to companies who stick to their word and stand my their product, and this my friends is Elite Pro Flooring . Give them a call you will not be disappointed. Thanks again Rob for making my home beautiful.

Elite came in and did an amazing complete remodeling of our guest bathroom…read more Floor to ceiling change! The entire crew was very professional, courteous, and finished the job on time. These guys do not cut corners. They took great pride in the detail of their work. I HIGHLY recommend!!

Jose and his team took care of all the floors during our office expansion. His team removed old…read morecarpet, installed broadloom carpet, carpet tile, vinyl tile, and wood floors. In order to install everything they had to disassemble modular furniture and reassemble it as well as moving existing office furniture. Classic Carpets offered a good price, and then performed perfectly. Their web address is http://classicfloorinc.com/

horrible customer service. very rude and had an attitude. he hung up on me when i asked how much…read morefor a 4 foot rug between my bedroom and living room. he wanted to charge me for a full hallway, when it is only 4 feet of rug - hardly a hallway. dont go here, find someone else or buy your own machine. prices are too high especially for the way he interacts woth his customers. i will take my business elsewhere where i am more than just a means to an end for this nasty guy to make money.

This is the company that we always use when it comes to installing floor. They're very professional…read moreand do carpet installation, VCT installation, LVT installation and baseboards installation. They do floor preparation before the installation, use top notch products and are very accommodating with time. Every time that I've needed to deliver a work ahead of time they've move their schedule to fit me in. Also they're very trustworthy, which is really important, I know I can leave them doing the installation by themselves. They also clean after themselves. I'm attaching some pics of the last work they did for my company.

Unfortunately my experience was not the best. I was quoted one price for the service and they sent…read morea guy who wasn't prepared to remove the carpet. No cart to carry away, no tools, nothing. I quoted them 1000 square feet, even thought I know it was more like 800. They gave me a price of $400. Then they decided to add an additional man cause they had to move furniture which was clear in my photos which came out to $550. They did not remove the nails from the boarder and didn't clean up after carpet removal. At that point I decided to go with someone else for the flooring there after. I do not recommend this place.

I called the company after seeing the van on biscayne and made an appointment with the office…read morestaff. The woman was very kind and got me set up to meet with Andres. I rearranged mine and my husband's schedules to be present for his arrival between 11:30am-12pm on 2/7/25. My phone was on silent but my car was in the yard and we were anticipating his arrival. He texted me at 11:31 saying he was here. He attempted to call at 11:38. He did not get out of his car, come in the yard and knock on the door. The office called me 8 minutes after his call (he said he had "been here a while", but it was only 7 minutes). I told her I was here and let her know I was on my front porch looking at his car. I waved at him and hung up with her thinking she would text or call him to look at the porch about 25 feet away. Instead he pulled off. I yelled for him and even went into the street. I then hung up and called him and told him I had been here the whole time and asked him if he would circle the block and return. I also informed him that he should have knocked on the door prior to leaving. He then gave out a VERY AUDIBLE sigh (as if I was bothering him and not a prospective client). I was shocked to say the least. What company employee does this to a prospective client? I then told him if it was a bother then that's ok. He said "ok thanks" and apparently kept going! Wow. This is one of the rudest and laziest interactions I have had with a front facing company employee in some time. I thought management should be aware that this occurred and emailed them so they could consider how their client facing employees communicate with prospective customers. As a business owner myself, I would be appalled. Both of the women who called me were very kind and professional. However, I cannot say the same for Andres. If this is how Mr. Wood treats their customers, I would be afraid to use their service at all. I would also share this experience with my neighbors and friends. Andres also sent me a patronizing text stating "it would he would have appreciated the heads up if I wasn't going to be available. I think I would have appreciated the heads up if he wasn't going to even take the time to get out of the car. Would not recommend.

I had an excellent experience with Andres. I found them on yelp and I'm glad I did. The prices are…read morefair and the customer service is excellent. Communication is everything to me and luckily with them as well. Everyday they said they would be there they were there on time. They work neat and clean up after themselves. I would use them again and highly recommend them to anyone interested in doing anything regarding wood floors.

I had bought all the tile for my flooring about a year ago. I needed more tile this past Saturday…read moreas soon as possible to finish a project. I called Christian, he made the order for me in minutes and I went to get the tile right away. Talk about 100% customer service!!!!! Terrific!!!!!

They have beautiful tiles, great variety and, in general, good customer service while you are…read moreshopping at the store.... but stick to their tiles only. To do a one-stop-shopping, we purchased some fixtures of one of the brands they sell (mhiler) and one of the faucets was defective. I took the faucet back and we were assured they would return our money. After multiple calls and emails, I gave up and accepted this return would not happen. This is the main reason why I am giving them three stars. In summary, great store for tiles, not a good option for fixtures... I found out the hard way. Prosein does not offer a real warranty on fixtures (at least not on mhiler). You are better off buying leading brands such as Delta, which recently sent me three new fixtures for another property at no cost. The original fixtures were installed three years ago!

Terrible experience. I wish I listened to the bad reviews. He did exactly the same to me. Took my…read moremoney and ran. Promising to pay it back, but nothing. He even has a court case available on public record desribing my same experience. I only found it after deposit was made. I was trying to give Jaime the benefit of the doubt, but he's not honest. Do not waste your time or money! His low quotes are a scam!!

Be aware , he deserves a ZERO, takes your monies and vanish, I paid him $6,400 I had a contract to…read morechange my tiles, DO not hire him he does not answer my phone calls, neither refund any monies

Very professional people. Excellent installation, friendly…read moreand caring staff. I definitely will recommend them to everybody looking for a flooring company.

The instalation crew did a great job, my vanity looks beautiful. I never thought my bathroom could…read morelook as nice as they made it!! I just love it.

Dasiel Duran, the owner of this outstanding business, remodeled my two bathrooms two years…read moreago...and the job done was and is excellent. Great communication between owner and customer. Fresh Remodel was reliable and accurate In all parts of the project. I love my bathrooms and I always catch myself admiring them! Totally recommend this business.

Not only does Fresh Remodel do a beautiful job with their design and installation, they are…read moreresponsive and promptly address any issues. They were also much more reasonably priced than a lot of other companies. Highly recommend!