My 2012 KIA was sent to Sierra Collision by Collision Pros in Alamogordo without my Knowledge, and…read moreI am glad they did! It was sent there because Collision Pros was not capable of doing the job right in their own shop. Not only did Nick and his crew do an excellent job, but Nick also kept me informed of any issues they had with obtaining parts or things that may have broken during the process. Nick was honest, respectable and kept his word. If Collision Pros in Alamogordo had not sent my vehicle there, I would not have my vehicle back looking so beautiful in a timely manner. Thank you, Nick at Sierra Blanca Collision! I would not hesitate to recommend this business to anyone.

I took my Dodge Ram to Sierra Blanca Collision for repair on May 20th 2023 after hitting a deer…read more They told me it would take two week to do the work. i called after two weeks and was told it would be another week before the truck would be ready. They had all the parts to do the repair but were running behind. This was repeated due to one excuse or another about doing the paint work until June 21st. Sierra Collision said they needed to finish the reassembly after painting the repair parts. I told them I was leaving town to visit relatives and would pick up the truck on June 26th. I called on June 26th and was told they needed another day because they had broken the passengers side rear view mirror glass. I received a call today that the truck was ready. When I arrived and inspected the truck, the replaced mirror was dangling by the defroster cord from the mirror housing. it was nothing more than a peel and stick mirror, not the OEM mirror I was told it would be replaced with. I refused delivery until the entire mirror assembly is replaced. I expect this will turn into a fight. I called USAA complained and warned them about sending their customers to this body shop. So BE WARNED about using this business.

I was treated with kindness and respect. All service members were more than polite and helpful. I…read morewill only take my future business here. They were fast, informative and exceeded my expectations.

Came in the other day with something stuck in my tire. I was told they didn't have one in stock. He…read moretried to look up the price and when one could come in, but the computer wasn't working? He took my contact info and told me he would follow up with the price and availability. Nobody ever called. I ordered the tire off of Tire Rack. I brought the tire and the rim in to be mounted at 2:45 in the afternoon and was told they couldn't get it done. So what can you do? You can't follow up with the customers, you can't even look up when you can get the tire. Instead of offering to set me up an appointment for the following day, it was just a hard we can't do it. I'm fairly new to the area and was recommended this shop. But two times I've been there and they haven't been able to help. I'll find another shop.

We have always found Eddie to be very personable and fair. Heads up though, if you live in Alto, 4…read moremiles away from Lincoln Tower, they will not give you a ride. The other problem is they recommend Lincoln County Transit to take you to Alto. Unfortunately the transit company doesn't service Alto. I wouldn't have mentioned this but when your family is gone and you are alone it sure makes it hard to get this stuff done. FYI, if you think you will get a ride from the shop, think again.

This place really cares about people and does quality work. I can't say enough positive. We were…read morevisiting Ruidoso at the request of my 4 year old to find some snow. We found it, and got rear ended in the process. It was a slow moving crash and no one was injured, thank goodness. My next concern was getting my car road worthy to make the trip home to TX the next day. I arrived at Copper Mountain at the suggestion of the police officer who worked the accident. They immediately patched up my car, being mindful of small details such as taping up my rear light cover and reattaching(instead of just disposing) my fender to help prevent road sludge from entering the gash in my car. In the end, he told us to enjoy the rest of our trip and drive safely home, and wouldn't take a dime. This a great place, with people who truly care. Thank you!

Incredible customer service and care! Music store strung my guitar while having oil change! Ha!…read more Love this place

I scheduled 2 days in advance dropped my vehicle off first thing in the morning. Went back later…read morethat afternoon and they still didn't get my vehicle in. when I asked why it wasn't done they said they never put me on the schedule and they were "too busy". Whats the point of scheduling ahead of time? wasted an entire day for nothing. I would Highly recommend going elsewhere.

Peace of mind came for me today. With many thanks to Daniel at the Ruidoso NM AutoZone. I live in…read moreLas Vegas NV, but my lady was in Ruidoso when I got a call at 7pm my time (8 there) that she was once again getting on the road except.... Her tire pressure reading in the car said one was low. I love this woman beyond words, but she doesn't know how her car works or what any of that means (and doesn't want to learn now). She was worried. I got her the address and sent her to AutoZone Ruidoso because I knew from the website they were still open. She was skeptical as to what they could do for her, but I told her. You must trust the ZONE. She arrived and went in where she met my peace of mind Named Daniel. He reassured her that all will be fine and grabbed a machine to test her tire air. 15 min later all her tires were filled, she was relaxed and on the road again as Willie would say. I can't thank Daniel enough, and while I truly expect AutoZone to always be there when I need it, being there for her when I couldn't be, made me appreciate them even more. They will always have my business and loyalty, because I know they always have my back. Thank you Daniel. Next time I am in Ruidoso, lunch is on me.

Don't give this business your money…read more My husband and I were resealing the roof of our camper. Unfortunately, with less than an 1/8th of the way to go, we ran out of Dicor LAP sealant and had to run down to HWY 70 RV, as it's the only place in town that carries Dicor. Nickolas, the owner, sold us (2) bottles of Dicor Self- Leveling LAP Sealant. They were $19 and change a piece - not a crazy markup, but a markup nonetheless. Total came to $42.83 for both. We make it home and finished the job we started - didn't even use one full bottle. The next day we go up and inspect the roof to make sure everything is good. Immediately it was evident that the sealant from HWY 70 was faulty in some way. It had bubbled and cracked in a way that we had never seen, and certainly was not how the rest of the roof looked. (Pictures attached) We used the exact same sealant, only 30 minutes apart, on a clear day. There was no weather of any kind and we applied the sealant exactly as we did the rest of the roof. The only difference was the sealant we bought originally that was used on the rest of the roof was from Dicor themselves. When we went back to try and return the bottles (which, admittedly was 11 days after - life be like that sometimes) Nickolas was immediately defensive and combative with my husband. He walked in and said "hey man, I'm so sorry, but I'm going to have to return these", to which Nik replied "This one's empty, Im not going to do anything for you with that". My husband explained why that was the case and showed him the pictures of our roof - proof that the "empty" bottle was faulty and deserving of a refund. Nik said he could give us store credit only and only for one of the bottles. My husband pushed back on this, explaining that we don't need store credit, but money back, as we had to not only buy more replacement sealant elsewhere, but also remove the faulty sealant. Nik said "it's not my fault, I don't make them, I just sell them." Seriously dude?? You're a business owner. It's your responsibility when a product that you sell in your store is faulty. He then asked my husband his age, seemingly trying to discredit him in some way? When my husband replied with his age, Nik scoffed and shook his head. This back and forth went on for another 10 minutes and eventually it concluded with Nik only giving a refund for one of the bottles. He then said he'd send the partially used bottle to Dicor and have them "diagnose it" and my husband "would be the first person he called when they gave him results". He ended with telling my husband "I'm doing you a huge favor, because when I return these to Dicor they're not going to give ME a refund!" It's no wonder this business is failing and the domain name is already for sale online. I honestly can't fathom owning a business and treating or talking to a customer this way. Apparently that $43 was a make or break for this store. We will not be returning here and it seems we are not the first and likely not the last.

I had brought my Toyota Tacoma in for body damage. First it took 15 months to be completed, I had…read moreto purchase another vehicle. During this time windows were down the whole time wind, rain,snow, and animals. Also metal masters left the engine exposed the whole time to the elements. I was told it was complete so I went to pick up none of the parts fit , and also broken parts. I asked the owner about this and his answer was "just take your fu(king truck". None of the safety sensors work even lights that were not hooked up. Wrong year parts were used and completely Broken parts used. I now have to take to Toyota to get fixed. Stay away from this shop, there is no honor, or loyalty, or honesty. Even there sign says all repairs are guaranteed, this is a fallacy. Go anywhere but this shop, save yourself and your vehicle. I do not have the money for an attorney, so I have a vehicle that I cannot use without having Toyota fixing all I need in order to make road worthy. STAY AWAY FROM THIS BUSINESS!

I have used Metal Masters many times over the years and they have always gone out of their way to…read moremake sure I was happy. Manny and his guys worked on our jeep the last week, and there were a lot of uncertainties in the beginning with cost in the end Manny went out of his way to stay under budget, and it actually cost less than what I was anticipating. The vehicle looks excellent as well. Way to go highly recommend.

Came out on a Sunday to the park where we were at. Very friendly and helpful and got the problem…read moresolved and in only 20 minutes. Had a slide out that wouldn't retract, he knew the fix, and he knew the long-term repair that we needed to have done when we got home. A pleasure to work with, and I would recommend them to anybody with an RV issue of any kind!

Mr. Batchelor and his wife gave exceptional service and repair on a Saturday afternoon. Our…read morepassenger outside mirror fell off our Class A motor home while driving on the highway! We were able to retrieve the mirror, called Mr. Batchelor who came to us and reattached the mirror which is permanently back where it should be. Not an easy job but we are so grateful for his expertise and his wife's ingenuity! The charge for his service was very reasonable, too.

This guy went out of his way to fix my class c . Price was fair work was excellent. Would highly…read morerecommend.