Best Ford dealership I've ever been to. Had a Ford van that had a problem starting. They broke it…read moredown and went top to bottom with pcm, fuses, batteries, etc. Until they found the problem. Also they drove me home to Alto and to take back my rental car. Van was still under warranty. No cost.

I travel all over the country and always use Ford dealers for service on my Super Duty. This…read moredealership easily ranks in the top 1%. Friendly, professional and efficient. Highly recommend.

Steve at Big O Tires is the most amazing guy! I was on a cross country trip, when I lost the lock…read morenut on my tire after getting a flat tire and putting on the spare tire. So I had a tire to put on the car, I just couldn't get any of the tires off, because I lost the lock nut. Steve got me all straight, and took care of me like I was family! If you need anything dealing with tires, brakes, alignment, oil change, or anything related, there is only ONE place to go, BIG O TIRES! They are the best value, service, and quality that you will find.

Came back after a few months due to horrible experience in December of 2025. I had a nail in the…read moretire and still had warranty from the 2k worth of tires spent, i walked in and there was new MGMT and crew. I got my tire fixed for free and there were no problems, hassles, rude, snide, mean comments and no bs. Completely different service than before. For all the Ruidoso customers who left, please give them 1 more try.

I can't thank Precision Auto, its owner Sid, his wife Cheri, and their dedicated associates (shout…read moreout Melissa and Griffin) enough for the exceptional service they provided during our recent trip. We were traveling from Texas when our car suddenly overheated, and we happened to pull into Prevision Auto by chance. From the moment we arrived, Sid's knowledge, professionalism, and outstanding customer service put us at ease. Sid quickly assessed the issue and assured us our vehicle was in good hands, which was such a relief while traveling far from home. Despite a few hurdles along the way, Sid's dedication and expertise, along with the support of Cheri and their skilled team, ensured everything was resolved, and we made it back to Texas safely. If you're looking for an honest, skilled mechanic who genuinely cares about his customers, Sid, Cheri, and the team at Precision Auto are the ones to trust. We are incredibly grateful for their help and highly recommend this business. When you go in, ask how the Datenut loaf was!

I trusted this place prior to the departure of the previous manager. The staff didn't come off so…read morethugish back then I brought in a sedan that wouldn't start. Turns out, my key didn't have a functioning chip. We tried another spare key and it started right up. They wanted $180 for their effort. Then "Rudy" told me I needed a new oil pan gasket, since the old one was leaking. They could replace it, as well, for $850, total. I knew it wasn't leaking because there hadn't been any spots on the driveway. Besides, I could buy a gasket at Autozone for $18, drain the oil, and do it myself in an hour at home. I paid them the $180 and picked the car up later. At home I tried opening the hood and found that both hood support struts had been broken, intentionally, I guessed. Crappy and childish behavior. These guy must make much of their money ripping off unsuspecting tourists, I'm guessing. Go someplace else -

We are 10 hours away from our home. And we know from experience auto shops can make or break you…read more It's almost like finding out you need emergency surgery and you've never met the doctor. We drive a European vehicle that typically costs $1000 every time we take it to the shop. So you can imagine that when your check engine light comes on and your 10 hours away from home, your anxiety level goes up. We found Art's Repair Plus on yelp and the reviews were very impressive. So we called him up and explained our situation. He said come on in and we would run the diagnostics right away. So we did and he ran the diagnostics as soon as we got there. He explained there was nothing to worry about. Our car just needed an altitude adjustment. He set our mind at ease and we were on our way! We would recommend this shop for anyone having car troubles. Whether you are from out of town or from Ruidoso, Arts is the place to go!

My husband and I are traveling PA to AZ with our 3 dogs. We started having trouble with a loud…read moresound. We stopped in front of O'Reilly Auto Parts. A nice worker came out and said he the it was a bearing, and he'd be happy to call their mobile guy to come look at it. Frank came from Mobile Auto Plus. His wife led us in her car to his repair shop. We couldnt afford a lot. He was so helpful, and so reasonable!! These are good, honest people. They didn't overcharge, and had us in and out in no time! Would recommend him to anyone!!!

I wish I could provide a good review but I never even had the chance to take my car in for service…read more I called to ask about scheduling an oil change and asked if I could provide a particular oil and the correct filter. The answer was "No thanks.". No explanation or interest whatsoever by the guy who answered the phone. I didn't even have a chance to ask about all the other services I wanted to get done - new battery, transmission and brake services, coolant flush and a muffler check. I get why shops don't want to use outside parts or supplies for liability issues. My goal wasn't to be cheap it was to use the correct oil and filter for my car instead of whatever the shop felt was good enough. Definitely a bad impression for a potential customer.

We had a huge snow storm this past weekend. I had to leave my car in the lot because I couldn't…read moremake it up the iced over hill on Porr to make it home. I made sure I was in a correct spot and left a note in my windshield. I didn't think it'd be a big issue since they are closed Sundays anyway. So I come down this Monday around 1:00, allowing the ice to melt, and as I'm about to get my car, the owner, manager, came out and tried to say how lucky I was he didn't have it towed. I tried to explain that I couldn't get my car up the icy hill. He said he didn't care. "It's a business". Obviously it's a business. I was planning on coming back and having my car looked at as I've just moved up here and don't have my normal mechanic anymore. After the experience with the bald man with the Napoleon complex, I'd rather go to a commercial mechanic now. Thought this town would be understanding in times of emergency as the hill i live on didn't have power for over 2 days. But this guy shows that they don't. As someone who also runs a business, this reflects poorly on you and your company. As such; I'll make sure to let anyone I know needing a mechanic to avoid this heartless person's business.

Came in the other day with something stuck in my tire. I was told they didn't have one in stock. He…read moretried to look up the price and when one could come in, but the computer wasn't working? He took my contact info and told me he would follow up with the price and availability. Nobody ever called. I ordered the tire off of Tire Rack. I brought the tire and the rim in to be mounted at 2:45 in the afternoon and was told they couldn't get it done. So what can you do? You can't follow up with the customers, you can't even look up when you can get the tire. Instead of offering to set me up an appointment for the following day, it was just a hard we can't do it. I'm fairly new to the area and was recommended this shop. But two times I've been there and they haven't been able to help. I'll find another shop.

The bad? Ok how about calling x4 over a Four hour period, being told a service vehicle is on its…read moreway, lost, would call to give an ETA, and NOTHING, not even a call. So, wandered around my neighborhood, found cinder blocks, and eventually changed the tire myself. Then I drove it to HTP where they were very busy, but they couldn't repair the tire. Had to be replaced, which after 1.5 hours, I drove away with, $250.00 lighter. Some may be amazed that: 1. I'd reward the business buy making a purchase; 2. I had to remind them to sell me a tire. Ruidoso is not a place that offers much for tire shopping, nor is the population engaged with "customer service." This is the best one can expect.

Took in a Toyota pickup for a problem with the dome light not turning off. Kyle, the owner, looked…read moreat the vehicle and said it needed a new door switch to repair it. Brought it back once the switch was ordered and he charged $100 to install the switch and said it was still not working properly because of door damage. He said he thought he could fix it for another $80 but would have to charge more if necessary. I pointed out that he evaluted the repair to begin with and the estimate was $100. At no point did he tell me that it would cost more during the repair until he handed me the keys and said it still did not work properly. Stay Away from this business!!! Expensive and apprently unethical as well.

Incredible customer service and care! Music store strung my guitar while having oil change! Ha!…read more Love this place

I scheduled 2 days in advance dropped my vehicle off first thing in the morning. Went back later…read morethat afternoon and they still didn't get my vehicle in. when I asked why it wasn't done they said they never put me on the schedule and they were "too busy". Whats the point of scheduling ahead of time? wasted an entire day for nothing. I would Highly recommend going elsewhere.