A great complete experience with JJ Flooring. It included measurements, scheduling, pricing,…read morepayment and installation of LVP. Mayra was our first contact and coordinator of work; she also provided an accurate estimate that was further tailored as needed. Beto stopped by our house to get accurate measurements that enable the creation of the pricing, and coordinated installation of flooring. Ramon lead and completed the installation of his two assistants; they were very efficient, organized and the flooring turned out really good. I strongly recommended JJ Flooring, and will eagerly used their services again if needed.

I was put in contact with them from Installation Made Easy from Floor and Decor. Myra came out…read morepretty quickly to provide and quote and she provided me with two different quotes so I could see the difference in adding a bedroom to the estimate. Myra answered all my texts and or phone calls right away. She was great when it came to communication. The three guys that installed the wood laminate, quarter round and transition pieces did an amazing job. The quarter round was as perfect as can be. They even moved the stuff out of my bedroom closet when I forgot. They guys were so professional and respectful. I would highly recommend them. They went above and beyond to make sure I was happy with the end result. The entire process was great with this company.

I just wanted to thank the Designer Leah Moon for the beautiful bookshelf she designed for us. I…read moreabsolutely love the final result. I also really appreciated her excellent service and attention to details she provided throughout the process. It was a pleasure working with her!

Having spent 35+ years in corporate management, I have never encountered a more disorganized and…read morearrogant service model than the Austin/San Antonio California Closets franchise. The Timeline: We signed in May 2025 for a project promised to take 4-5 days. It began in late July and was not "finished" until September--nearly a five-month ordeal for a standard master closet. The Process Failures: Project Management: Non-existent. There was zero proactive communication. I had to initiate every update. Labor Inconsistency: They utilized a single-person crew for weeks. When the project stalled, a second, "clueless" crew was sent from another division who lacked the site-specific knowledge to finish the job. Management Arrogance: When issues were escalated to the Sales Consultant, the San Antonio Director, and eventually the local franchise owner, the responses ranged from dismissive to outright rude. At one point, checking on the progress in my own home was treated as a "disturbance" to the crew. The Result: The project was never officially signed off. We finally stopped pursuing them out of sheer exhaustion despite small alignment gaps and unfinished details still remaining. Summary: Do not be deceived by the high-end marketing. This company lacks the internal infrastructure to manage mid-range projects and shows a complete lack of respect for the customer's time or home. If you expect accountability or professional communication, look elsewhere.

Everything went well. Jill updated our home a few years before we sold. The value she added to…read morethe home in that sale was way beyond the investment. She handled all the contractors and kept us updated with time sheets that stayed on time. I highly recommend.

Time to update Nine Design. My first review was from someone who observed what Nine Design did for…read moreother clients. Now, I'm thrilled to announce that I am a client. Once my wife and I purchased a new home in NW Austin we knew we were going to need help. We wanted our new home to reflect our style. The problem is that sometimes you have good taste but struggle to put it all together. I called Jill and she sent us Kelli Presses, a member of the Nine Design team. She is fantastic! Kelli arrived at our new home, took a tour, and immediately started listening to our thoughts regarding our aesthetic. The first thing Kelli did was help us rearrange our furniture in our living room. We spend most of our time in this room and she nailed it. Over the course of a few weeks Kelli helped us transform our entire house. From room layout to paint color to window treatments to accessorizing. My favorite thing about Kelli, besides her gift of design, was that she understood our budget and never pushed us to spend money unnecessarily. As a matter of fact, there were a few times she offered "do it yourself" ways of saving money for the same result/impact. We're now in the final stages and our house looks amazing. We love to entertain and our friends and neighbors are blown away by the transformation. We give Kelli and Nine Design all the credit. Call Nine Design if you have any design needs. We needed help with our entire house. You may only need help with one room. Or maybe you need a color consultation for painting. They do it all.

Jan is amazing!!! I bought a condo, and I have NO eye for design, so I wanted help making it look…read morenice and put together. I contacted Jan and she met with me, got a sense of what I liked, and then helped me choose new furniture and decor. She also helped me choose a paint color for an accent wall. She sent me various options for the bigger, harder to return stuff, and had me choose and order those myself. She picked out the smaller stuff herself and we did an install day where I was out of the house for the day and she brought in and perfectly arranged and decorated the place! Coming home to my perfectly decorated new place was like being on an HGTV show! I can be very picky, so part of me expected not to like some of the choices, but NOPE. Everything was PERFECT. I loved it all! She truly captured my style and turned my house into a home! Couldn't recommend more! Bonus: One of the end tables she brought was HANDMADE by her husband! What!!! It's a beautiful oak live edge table that is absolutely gorgeous!

Jan staged a house we recently listed for sale. I needed her services on short notice and she…read morecomplied. We did everything via email due to Covid precautions. It was empty so she brought everything. I was somewhat nervous because it had smallish rooms and I was afraid it would look too stuffed, plus I am quite particular and an amateur decorator myself. My fears were for naught, we had multiple offers in 1 day, and it looked lovely. I know the staging helped in this regard. She did what she promised for a competitive price and was easy to work with, what more can you ask?

I have worked with Portella for many years. Their products and services are not cheap like other…read morebrands, but the value speaks for itself. Beautiful products that myself and my firm highly recommended.

What can I say - I'm so impressed with Portella and their incredible service and products. I worked…read morewith Portella on a business installation, and from start to finish they wowed me with their attention to detail, amazing customer service, and the ease of working with them. I can't rave enough about Marti! She worked with me directly to make everything impeccable. I loved how easy it was to converse with her & make sure everything was following through on our timeline. Also - the windows are FABULOUS. They look amazing!! I hope to do business with them again in the future!

Tanya did an amazing remodel on my mom's kitchen that had a perfect balance of contrasting colors,…read morestunning form and the best flow and functionality. She was able to work with updating the perimeter cabinetry with paint, then had a huge island built that works better for mom's needs as she ages. I am actually quite jealous of it! I cannot recommend Tanya enough. A great listener with an ability take your ideas, needs and wants and give absolutely invaluable suggestions for the design of your space.

Tanya not only provides a well thought out design for your home, more importantly, she provides…read morefunctionality. Not only does it look good, it flows and works. Her outside the box thinking of form and function gives maximum use of space. In a million years I would never have come up with a total design that is 'Architectural Digest' worthy. Kudos!

We worked with Suzanna to remodel our master bathroom/closet and guest bathroom in our small house…read morelate last year to create a better use of space when we learned we had a baby on the way. I couldn't have imagined a better experience and nearly one year later, I still love every single detail of our new rooms! We had actually worked with two different designers in the past for our home (a family connection who was based in San Antonio and gave a shot at one of those online services too), but unfortunately had very poor experiences so we were incredibly cautious as we explored who we wanted to work with for an investment like a remodel with a tight timeframe. We filled out a short intake questionnaire and put together a Pinterest board with style ideas and were blown away by how quickly she nailed our design aesthetic and knew exactly what we needed to do with the space. What I love most about Suzanna is that while she's an incredibly talented designer, she also works like an architect and was able to reconfigure a small space for us to maximize every square inch to somehow make our small room feel double to size and meet every functional need. Suzanna works by an hourly rate and I was very surprised how quickly she works and efficient she is with her time. She also includes you in as much or as little of the design process as you like. I wanted to be a part of everything because I wanted to learn, but I would have trusted her to make every decision without me there - and that is saying something since I'm very picky and have a very specific way I like things to look! I could not have dreamed a better experience in working with Suzanna. In fact, we are more open-minded for the next house we buy because we know we can use her to help us update it and make it our own! We can't wait to work with her again!

We love Su!! What makes Su a top tier designer are both her unique, studied design skills and her…read morestrong project managment skills. She provides end-to-end service from concept to completion. She exhibited a fastidious attention to detail and a calm re-assurance that our shared concept would take life to specification between our four walls. All of the micro-decisions of any renovation project add up; when we were overwhelmed with yet another choice to make, we could count on Su to make the call, because she not only has an amazing aesthetic, but she also knew our preferences. And all this to say, she respected our budget and was transparent in pricing and estimates along the way. She knew when to give accurate estimates and when to defer to expert contractors. Her material choices are unique within the bounds of the agreed budget decided early in our project. We recommend Su to all of our friends and family, and look forward to working with her again, when it is time for our next project!

Fabric was dirty and with A LOT of CAT Hair . Whoever make my drapes was not a professional at all…read morereally poor quality sewing and even fabric looks like a dupe I will need to see receipts from purchased from the original brand fabric company . I been stuck with 5 pieces of bad dirty quality work and finally I'm writing a review after contacting several times Lexy with no solution she never wanted to come by to check the drapes unprofessional. Please be aware and check how clean your drapes are and sewing quality as well the fabric make sure they clean steam packing right remember is a reason why she offer to install for you not be aware of the low quality. I will post pictures coming up in the next couple of days . NOTE: I do not own pets in my house just to be Clear. My house is extremely clean furnace have a medical grade filters by IQ AIR due to my son medical condition. If you wonder where you can find someone honest clean and professional with the same price to have your drapes done excellent. Look for small businesses I highly recommend Window Magic Drapery & Design Stacey H . Will keep you updated incredible customer service. 24 years experience. I wish I will done my research more in detail when you willing to expend 2k plus in drapes . ASK for anything you don't feel sure about or you not happy with like I did . I was too easy . Good luck I hope you find this helpful and save you from being unhappy with your drapes or anything else.

We contacted The Great Curtain Company for our living room and dining room windows. The first…read morecompany I contacted could not give me what I wanted. Lexi was amazing, always made me feel I could have what I wanted. It was a positive experience from start to finish. She is a visionary and understood what I wanted. Even offered different fabrics to fit in our budget without sacrificing the look. She always reached out to me to keep me informed of the progress. Stelios, the installer, was great too. He listened to my questions and responded with confidence. He did a great job. I am extremely happy with the outcome, They are beautiful professional draperies. I would highly recommend this company, they go above and beyond with everything. Lexi is definitely a star in her business.