I would not recommend this place it's very hard to find x large or even large they cater to small…read morewoman only American woman are larger

I left immediately when I saw that employees were not wearing masks in accordance to the new…read moremandate, and they were not requiring customers to wear masks. The ignorance was unbelievable and I won't spend my money with a business that doesn't value the welfare of their customers or community.

Dont buy shoes from Softstar. The shoes are okay but when you return them for an exchange or a…read morerefund, Nothing Happens. I spent over $170 on shoes, followed all of their instructions to exchange, and they act like they never received the shoes when I have proof from USPS that they did. Its been 2 weeks and I only want my money back now! Beware of this company!!

We are a family transitioning to minimal footwear after reading all of Katy Bowman's books...we…read moredecided to order our first pairs of shoes from Softstar. My son really enjoyed the entire process of creating his custom gamblers and I went with the brown Mary Jane style. The shoes took about a week and a half to arrive. They use minimal packaging and paper to process requests. We were so impressed with the quality and craftsmanship of these shoes. They are unique and true to the size we measured using their downloadable guide. We put them on immediately and felt so comfortable from the first step. We feel grounded as well as protected from the elements while still able to wiggle and wriggle our toes with comfort. Just beautiful! Thank you Elves for making our first shoes amd know we will wear them proudly and happily. L.

Best Shoes! Bought a new pair of Birkies. Made 100% from plastic. (Or what ever) It's comfortable,…read morefits perfectly and the sales woman was very helpful. Taking her time, even though there was standing only I can't figure out how to send my picture.

After a few months of wearing my shoes I am happy to report I always choose to wear the wool…read morehefflinger clogs or teva tennis shoes. Both purchased here and have resulted in less pain in my Achilles and feet. Thankful for the knowledgeable staff to dress my hurting feet!

Great store, have been coming here for the past few years! I stay here for the summer and many…read moretimes forget items and this is my "go to place ". Great brands and up to date styles!

A beautiful boutique and a great experience! Converge has a wonderful selection of beautiful…read moreclothing, shoes, jewelry, handbags, and more. The staff is friendly, knowledgeable, and helpful. We spent a lot of time here :-] I couldn't be happier with my unique purchases and will definitely visit Converge when we come back through Depoe Bay.

Customer service was outstanding . I ended going to the famous footwear at the beach and didn't get…read morewhat I was looking for . I decided to go to the one by my house and the manager apologized for the service I received and looked up the shoes I was looking for and ordered them for me. When they didn't work out the staff was very accommodating at returning the item and helping me find something that would work

Went there last week and while looking around the assistant manager was yelling across the room to…read morethe other employee "did you get your covid test today!?" "You did? Good just waiting for the results!?" Kinda not something you should be yelling across the room?

Terrible Customer Service! I bought my husband a pair of Birkenstock sandals for $130 less than…read more2-weeks ago. The size we got was too big so we exchanged them 4-days later with now issues. He wore the new pair around the house and on one walk around the block and unfortunately got a blister on the top of one of toes. even with adjusting the buckles, he wasn't able to get a comfortable fit on the shoes. We tried to return them a few days later but were told by the owner that because they were worn outside he wouldn't be able to resell them and couldn't return them. He refused to provide an in-store credit saying it would be the same as giving us money back and how would that be fair to his business. His solution was for my husband to wear socks with the sandals. He has no return or refund policy posted at the counter or on his receipts so customers are aware that he won't take product back. Now I know how he can afford to open another business in Newberg. I was intentional about shopping here because I had been helped in a purchase of a pair of Birkenstocks only a few weeks prior to this purchase and loved my experience and the shoes I got. I am all about supporting local businesses but will not be shopping here again or encouraging anyone else to do so either.

went here for years to support local company, tried to get my mom some shoes. I got the wrong size…read moreand she tried them outside so the bottoms had dust on the birk/crocs. when I came back to get the correct size the worker was incredibly unhelpful and called the manager who had the same desire to help or work with me. horrible customer service from owner to employee. I understand policy exist for a reason I was more disappointed in the lack of service around the issue and the lack of effort in finding a solution for both parties.

Great local shoe store. Very knowledgeable and personalized service. Would definitely recommend!read more

First time in years getting shoes fitted. I'm newly doing in patient hospital work on my feet 8…read morehours a day and needed proper shoes. They took their time helping me get the right pair- Brooks Glycerin 23. Really appreciated the service!

My first time going in the store, but we came because the mall left us barefoot in our souls. I…read morecalled ahead to make sure they carried the brand we wanted, I was looking specifically for Hoka and they had a huge selection! If you are looking for a specialty shoe or a finer brand, this is your one stop shop. The representative who answered the phone was extremely friendly and knowledgeable, and when we were in the store, there were several people ready to help. They are old school classy and help place the shoe on your foot, which is such a nice touch. Excellent selection of adorable socks and the clearance section was impressive as well. If you are a shoe aficionado you should stop by and get your high. I would highly recommend this store for anyone who needs a specialty brand or certain support . The on street parking is free and surprisingly easy to get a spot without driving around.

The service at this store is a joke! I bought a pair of…read moreshoes for work, I Received the same pair as a gift the next day. I tried to return the ones that I had Just purchased, They would not return my money nor would they give me store credit. They said that I had warned the shoes! The shoes never even left the box.. I will never do business with this store again.