We've used Gidden for plumbing needs for a few years and always had positive experiences until…read morerecently. They reset toilets after a floor remodel and did not use the appropriate flange and wax wing causing thousands in water damage to our home due to the toilet leaking into our 1st floor ceiling. They would not take any responsibility, so we fought with them for over a month just to get our money refunded for the reset ($500). I do NOT recommend using this company due to their lack of integrity and carelessness for their customers.

Amazing service. Chris Osborne (Tech) was able to explain issue with pictures. Efficient repair…read more Recommend highly.

Team came out same day to repair an external pipe leak and added in a below ground shut off valve…read more Guys were friendly, respectful, and quick.

Stay absolutely clear of this company. They installed a new water heater and charged an outrageous…read more$900 for labor alone. I don't mind paying higher amount but then I do expect quality of work and good customer service . Considering the quality of "service" and the sheer rudeness I experienced, I am certain they are ripping people off. They claimed they tested everything before leaving, but just 20 minutes later, water started leaking from the supply line. The next day, they returned to "fix" the leak with some blue glue. I have attached pictures. I wanted to wait a few hours to ensure the leak was truly resolved this time, but the owner, "Mikey," spoke to me incredibly disrespectfully, saying, "if I am done with my crap he needs the money." Literally this is what was said to me. This experience clearly highlights how money-oriented and completely lacking in customer service these people are. The way they talk to and treat customers is absolutely unacceptable. They have lost my business permanently. My rating with this experience is 1 star. I just gave additional star because on receiving payment they sent me message that they will follow up next week to see if issue is resolved. But talking disrespectfully to your customers is a complete no no for me.

Leonard came out to replace an evaporator coil for us. He was recommended by another general…read morecontractor we have used and trust (who had started his own contracting career in HVAC) and unlike everyone else who had provided a quote, Leonard did not try to upsell us on extra upgrades we did not need or try to say we needed to replace the whole system. We just needed that part replaced. His pricing was fair and within industry standard. It's been two years and is running just fine.

The furnace in my condo was out. PG&E came out to take a look, and they told me that the surface…read moreigniter had gone out due to age. I asked for recommendations on the Rancho Cordova page on Facebook, and was recommended to call and speak to Leo. Leo was friendly and helpful And when I explained the situation, he said, yes, he could definitely help. Even though we are in a cold snap, he said he would come out at the end of his workday. I am a disabled veteran, so it was very nice that he would take a little bit of extra time to help me out. He and his assistant showed up at about 5:30 in the afternoon, and went to work. It took them less than a half an hour, and they were done. I had heat again. *YAAAYYY!!!* with no heat, I had been staying in a hotel the last couple of nights, it was nice to get back home. The price to get all of this done was very reasonable. You can't go wrong with this company. Thank you so very much for your help.

Start-to-finish, great service! I used their website to send a text earlier this week and they got…read moreback to me within 5 minutes. My schedule was busy but they were able to book me for Saturday morning. The plumber called that morning to say he was on his way; he showed up a few minutes early, and was polite and efficient. Replaced my faucet and piping under the bathroom sink. Left no mess.

Mike from Phil and Paul's just finished a job for us. He…read morediligently did some troubleshooting then accurately diagnosed the issue. He replaced the faulty part and our issue was resolved. Fast, friendly and efficient.

I had a badly leaking kitchen faucet that needed to be replaced. Having already bought my new one…read moreat Home Depot it was a pretty straightforward job. Christoper came out the very next day from my initial contact with him. He was polite, intelligent and did an amazing job. We are thinking about replacing our kitchen sink and I feel confident to have him back to do yet another great job. Also, his quote was very reasonable and fair so great value there.

Highly Recommended! I had an excellent experience with…read moreIggy's Plumbing! They did a great job fixing my plumbing issue, and I couldn't be happier with the service. They were professional, efficient, and knowledgeable throughout the process. The price was very reasonable considering the quality of work, and I truly believe the service was worth every penny. I also appreciate the warranty provided, which gives me peace of mind. Thank you for your excellent work! I highly recommend Iggy's Plumbing to anyone looking for reliable, honest, and professional plumbing services. Thanks to Chris and the guys!!!! Excellent job!

A++ Company! So,…read morefunny story about how we connected with this company. We stopped by my in-laws' house in EG last night. It had been a hot day and we noticed the A/C fan in their house was blowing loudly but it was sweltering inside. Took a peek at their thermostat, which read 77 but felt more like a 87 in our house. Temp was set for 72, but was not cooling. We commented that their A/C didn't seem to be working. Father-in-law said he would call one of the companies that sent an ad in the mail for "$49 A/C Tune-Up." We told him it'd definitely cost more than $49 to fix the issue, and that was just a ploy to get customers to call them and upcharge. I told them we'd contact the company that has helped my parents in the past. So I quickly logged on to Yelp to find the company. They were pretty quick to respond in the past, so I figured they would call the next day and set up an appt. I sent a message to them and was very surprised when I got a message back from them in minutes! Gave them a call and Vince told me he actually had a guy finishing up a project in our area. I was shocked because it was almost 8pm! He said they had two shifts for their company, since people are having A/C issues around the clock. Long story short, Brian showed up around 10-15 minutes after I got off the phone with Vince. I was kinda in disbelief about how fast everything had happened. We definitely didn't think we'd find a company who could make it out to their house while we were still there! Brian diagnosed the problem as the unit lacking refrigerant. Added 2 lbs of R22 and pretty soon we could feel cool air circulating through the house. Throughout the night, Vince kept in constant communication with us and had a fantastic sense of humor. When I told him the A/C was working now, he sent a Carlton dance gif, lol. After Brian left, Vince sent me an invoice. When I saw it, I thought, "Oh interesting, they changed their logo." A few minutes later, I realized I had actually messaged a different company on Yelp than I had intended. The companies' names are practically identical, except the other one had the word "plumbing" in it, lol. I told Vince of the mistake and we kinda laughed about it. He said, "We were meant to be!!!!" :) I was able to pay via Venmo and Vince was able to give my in-laws a senior discount. It was not cheap, but based on how quickly they were able to fix the issue, the convenience was worth it. Highly recommend this company and they will be our go-to in the future for HVAC repairs. Thanks, Vince and Brian!!

Great customer service. My pet peeve.. great service at great prices. Highly recommendedread more

Going to take this time to vent... not about Drain Time, they were great. Got a quote, was given…read morealternatives including how to DYI (literally every step plus what not to do), but I opted to have them do it for peace of mind since I am not handy and they offer a great warranty. The guy that came out was professional, did a great job, and walked me through the process (which was exactly as I was told on the phone). The problem is how my wife noticed our spigot was leaking outside... and AFTER the guy fixed it, my wife asked if she could just leave the water on and just close the hose nozzle when shes done using it. So we fixed a leak that we wouldn't even had notice should my wife had a thought a day earlier. Sigh...

Fast response and fast to get seen to get an estimate. Brandon was friendly, easy to talk to. Let…read moreme know that I needed a new toilet. As great as that was, i should have done more estimates as they charged way more than it should have been. Word of advice, get a toilet through a store, then have them install it for cheaper. Anyhow a different tech came to put the new toilet in. He was nice and did a good job. However, should have checked the upper tank and it was wobbly a bit. I messaged them and ask if that's normal. A different tech came and temporary fixed it. I believe it's that type of tank that is just not steady in the upper part (top flush button) I ended up again using a towel to put behind to make it sturdy. Imagine that, a pricy toilet that uses a towel to keep the upper part sturdy. As annoying as it is to get estimates, you should definitely do that before you settle for one that's more pricy than it should have been. And all they care about is you rating them and keep asking you to rate them through email and phone.

I called due to having problems with our HVAC system. Belinda answered my phone call and was very…read morecourteous and professional. She was knowledgeable and asked intelligent questions to understand the issues we were having. When Chris the technician arrived at our house, he quickly diagnosed the problem and proceeded to make the necessary repairs in short order. He also was very courteous and professional. Would highly recommend this company for HVAC system repairs.

Elk Grove Plumbing, Drain, Heating & Air came in to provide a quote. The person that came was…read morefriendly and took a quick look and provided info on what kind of system would be good for our house. Their initial estimate was for a smaller system so I requested that they provide an estimate for a larger system. The staff was great and provided an estimate for the larger system which I appreciated. On the day of setup, they two employees provided information on the system and were timely and quick in set-up. I appreciated how friendly they were and they provided information on the system. During set-up they notified their might be a power issue related to the system but after discussion with the owner, they determined that the system would be adequately powered. Overall it was a great experience and I believe the system the set-up was a great value. Looking to get lower bills in the summer when the heat cranks up! Only issue that I did not notice till later is that they actually had changed out to from a stealth to a trident but they had upped the version. Initially I was surprised by this but since it was a larger system and it was still able to be powered I did not have any issues.

Had a shower drain that got clogged up. Jordan & Larry got here in a half an hour, were super…read morefriendly and super fast. And the price ($165 to snake a shower drain) was $100 less than the other 2 quotes I got. Thank you, Jacob's Plumbing!

Josh and crew replaced the old clogged plastic pipes after heavy rains turned the backyard into a…read morepond on Christmas Day 2025. Great system and excellent follow up. Highly recommend Josh Jacobs for plumbing and drain work.

Mohammad was quick to communicate and he helped us with a seriously stuck valve that my husband and…read moreI couldn't break loose. We are so thankful for his expertise and quick help! Will call him in the future if we have any plumbing issues or repairs!

When my water heater started to make weird noises, I found Mohammed and his business right here on…read moreYelp. He responded right away and was able to come over within a reasonable time. The only issue was a buildup of calcium inside the water heater. I did not know that you're supposed to drain the unit every year to flush out the build-up. Mohammed did this for me and patiently showed me how to do it myself for next time. He was professional, helpful, and reasonably priced.