Almost everything was good except the pricing giving 3 stars only because they were really quick…read moreand professional to finish the job, i had to call in for the main house drain cleaning which is about 30 ft long and very easy to access, and it took only 15 minutes to clean,but the rep told me there is a flat fee of 650, i asked how come?! what about people that have a100-150+ ft drainage pipes, he said same price.15 min job $650 this is a robbery

Out of all the plumbers in the area I called, Roto-Rooter is the only one who would show up right…read moreaway. I had just moved in to my house after it was being fixed due to a fire a year ago. The guy was super professional, and knowledgeable. I ended buying their very expensive "maintenance" liquid mix and it works great. The whole thing came to $700 which was shocking to me. I knew my ins co would pay for it as it was related to the fire incident and not having had water running through the pipes for a long time. If I had been responsible for the invoice, I would've freaked out. That's why I knocked off a star. So yes, they are good, reliable and guarantee their work (the guy came back a week later to fix it again at no charge - not his fault, it was bound to happen due to the severe clogging) BUT they are super expensive. Before asking them to fix your problem, ask for an estimate.

I contacted ProRestore on a Wednesday with a non-urgent request for an inspection/estimate. As I…read morewas headed out of town for several days, we settled on a Monday appointment. Garrett was kind and thorough in his inspection, and gave me several great tips for how to care for our bathroom ceiling mold (thankfully my particular situation appears to be easily resolvable as DIY). He provided specific recommendations and products, and I SO appreciate that he didn't try to upsell any unnecessary/expensive interventions. That sort of customer-focused approach is what will bring me back if I should ever need a major remediation. Thank you!

Quick response, came out for the full HomeHealth Inspection, found mold in my daughter's bedroom…read moreand in our attic. The owner walked me through the entire process and offered a fair price for what I was receiving. Couldn't be happier with results highly recommend

Servpro came when I had an emergency water damage and made me so comfortable with everything that…read morethey were doing in my house. Dealing with the office staff was a delight as well. I will definitely call them if I have a future emergency.

Unhelpful, vague, and very disinterested in actually helping customers. Go ahead and call them and…read morejust listen to how the reception lady talk to you. Watch, you'll see.

We contacted Craftech after our hot water leaked and flooded our basement. They were here within an…read morehour of our call and their customer service was amazing. They completely cleaned and dried out our basement. They managed all the communication with our insurance company. They made the entire process very easy. Thank you Craftech

The entire crew at Franklin cabinet drove up to New Hampshire to measure for a new kitchen. They…read morecame back a few weeks later with a complete kitchen installed with in a half a day. It looks fantastic they are true craftsman. I highly recommend them !! At another house I had a problem with our appliance being too big, but they were able to fabricate some of the kitchen doors so everything fit. Again ,another fantastic job by Franklin kitchen. They are the best!!! Barry M

Fast response time and excellent service. Duke and Pete were prompt, friendly and knowledgeable.read more

I recently hired Nigel and his team From PuroClean of Auburn, MA to tackle a rodent remediation…read moreeffort to remove and dispose of contaminated fiberglass insulation, follow on clean up, and sanitizing at my home. Nigel is professional and courteous. They are also hardworking and polite. The crew at my home was equally professional and polite. The team completed the work on schedule, and within the estimate that Nigel provided to me. I really cannot say enough good things about Nigel and his team. Five stars just are not enough. I would recommend PuroClean of Auburn, MA to anyone requiring remediation and cleanup services.

dan and his team have done carpets for us 4 years ago, and recently some luxury vinyl flooring and…read moreeach time they were great to deal with, and very fair pricing. highly recommend them.

Delivered as promised. Even tried to deliver early. Reasonable rates in an area rug cleaning.read more

This is the best company I've ever worked with. They came out the day I called and they came every…read moreday until the work was done. they explained everything in a way I could understand and they were very accommodating to our schedule also. They got. rid of all the water damage. They painted, put up Sheetrock, put in flooring and worked on the roof. it all came out beautifu. I would hire them again in a second. Their prices are extremely reasonable.

From the owner: Lilly's Restoration provides professional water damage cleanup services in Worcester County, MA. As…read morea trusted, family-owned business with 15 years of experience, we specialize in fast, reliable water extraction, drying, and restoration to prevent further damage and mold growth. Serving Worcester, Springfield, Ludlow, Ware, Sturbridge, and surrounding areas, our dedicated team is available 24/7 to restore your property with care. Choose Lilly's Restoration for efficient, expert water damage cleanup you can rely on.

the work they did was perfect it took 6 months to get…read moreeverything done that was the only drawback Julio and Derek did their best to push things along.

Not good at all, there are still issues with the work they did. Instead of trying to get them back…read moreto repair their shoddy work, I found it easier to just do it myself and get it right the first time. Avoid this company.